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[Resolved] AVG Does NOt Even Manage to Scan my Disk... Think this

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Dear Expert,

My home pc, once again after some months of peace, has started to bahve in a weird way again. This time, hoewever, I think the problem is serious. To make a long story short, the pc is:
1) Slow
2) displaying error messages very often
3) closing up applications suddenly and sometimes every few seconds
4) not allowing AVG to read any portion of the disc to perform a scan
5) when I restarted the machine, giving an error message saying that the startup process could not be carried out because the file "system32\drivers\isapnp.sys" was corrupted.
6) e.g., it took me more than half an hour to start a session of IE and enter you site

My HJT report looks like:

Logfile of HijackThis v1.99.1
Scan saved at 21.56.06, on 06/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\D-Tools\daemon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\sistray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Programmi\Hijackthis\Spyware.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kava] C:\WINDOWS\system32\kavo.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Programmi\File comuni\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\FILECO~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

THANK YOU VERY MUCH for the attention that you will give to my message.

Best regards,
a
Post #2
Hello and welcome to the forum.

Sorry about the delay in responding

First of all, uninstall the copy of HijackThis that you have. It's now out of date.


Install HijackThis

  • Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.



Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


Also please describe how your computer behaves at the moment.
Post #3
Dear Expert, dear Scotty,

Thank you for your help.

Please find here below the info that you have asked me for:

Scan saved at 16.01.14, on 12/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\D-Tools\daemon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Alessia\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kava] C:\WINDOWS\system32\kavo.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

–
End of file - 6972 bytes


*******************************************************

Adobe Flash Player 9 ActiveX
Adobe Photoshop 7.0
Adobe Reader 8.1.0 - Italiano
Aggiornamento della protezione per Windows Internet Explorer 7 (KB931768)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB933566)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB937143)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB938127)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB939653)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB944533)
Aggiornamento della protezione per Windows Media Player (KB911564)
Aggiornamento della protezione per Windows Media Player 11 (KB936782)
Aggiornamento della protezione per Windows Media Player 6.4 (KB925398)
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Aggiornamento della protezione per Windows XP (KB890046)
Aggiornamento della protezione per Windows XP (KB893756)
Aggiornamento della protezione per Windows XP (KB896358)
Aggiornamento della protezione per Windows XP (KB896423)
Aggiornamento della protezione per Windows XP (KB896428)
Aggiornamento della protezione per Windows XP (KB899587)
Aggiornamento della protezione per Windows XP (KB899591)
Aggiornamento della protezione per Windows XP (KB900725)
Aggiornamento della protezione per Windows XP (KB901017)
Aggiornamento della protezione per Windows XP (KB901214)
Aggiornamento della protezione per Windows XP (KB902400)
Aggiornamento della protezione per Windows XP (KB904706)
Aggiornamento della protezione per Windows XP (KB905414)
Aggiornamento della protezione per Windows XP (KB905749)
Aggiornamento della protezione per Windows XP (KB908519)
Aggiornamento della protezione per Windows XP (KB911562)
Aggiornamento della protezione per Windows XP (KB911927)
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Aggiornamento della protezione per Windows XP (KB914388)
Aggiornamento della protezione per Windows XP (KB914389)
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Aggiornamento della protezione per Windows XP (KB917422)
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Aggiornamento della protezione per Windows XP (KB918118)
Aggiornamento della protezione per Windows XP (KB918439)
Aggiornamento della protezione per Windows XP (KB919007)
Aggiornamento della protezione per Windows XP (KB920213)
Aggiornamento della protezione per Windows XP (KB920670)
Aggiornamento della protezione per Windows XP (KB920683)
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Aggiornamento della protezione per Windows XP (KB921503)
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Aggiornamento della protezione per Windows XP (KB925902)
Aggiornamento della protezione per Windows XP (KB926255)
Aggiornamento della protezione per Windows XP (KB926436)
Aggiornamento della protezione per Windows XP (KB927779)
Aggiornamento della protezione per Windows XP (KB927802)
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Aggiornamento della protezione per Windows XP (KB931261)
Aggiornamento della protezione per Windows XP (KB931768)
Aggiornamento della protezione per Windows XP (KB931784)
Aggiornamento della protezione per Windows XP (KB932168)
Aggiornamento della protezione per Windows XP (KB933729)
Aggiornamento della protezione per Windows XP (KB935839)
Aggiornamento della protezione per Windows XP (KB935840)
Aggiornamento della protezione per Windows XP (KB936021)
Aggiornamento della protezione per Windows XP (KB937894)
Aggiornamento della protezione per Windows XP (KB938829)
Aggiornamento della protezione per Windows XP (KB941202)
Aggiornamento della protezione per Windows XP (KB941568)
Aggiornamento della protezione per Windows XP (KB941569)
Aggiornamento della protezione per Windows XP (KB941644)
Aggiornamento della protezione per Windows XP (KB941693)
Aggiornamento della protezione per Windows XP (KB943055)
Aggiornamento della protezione per Windows XP (KB943460)
Aggiornamento della protezione per Windows XP (KB943485)
Aggiornamento della protezione per Windows XP (KB944653)
Aggiornamento della protezione per Windows XP (KB945553)
Aggiornamento della protezione per Windows XP (KB946026)
Aggiornamento della protezione per Windows XP (KB948590)
Aggiornamento della protezione per Windows XP (KB948881)
Aggiornamento per Windows XP (KB894391)
Aggiornamento per Windows XP (KB898461)
Aggiornamento per Windows XP (KB900485)
Aggiornamento per Windows XP (KB904942)
Aggiornamento per Windows XP (KB908531)
Aggiornamento per Windows XP (KB910437)
Aggiornamento per Windows XP (KB911280)
Aggiornamento per Windows XP (KB916595)
Aggiornamento per Windows XP (KB920872)
Aggiornamento per Windows XP (KB922582)
Aggiornamento per Windows XP (KB927891)
Aggiornamento per Windows XP (KB930916)
Aggiornamento per Windows XP (KB931836)
Aggiornamento per Windows XP (KB933360)
Aggiornamento per Windows XP (KB936357)
Aggiornamento per Windows XP (KB938828)
Aggiornamento per Windows XP (KB942763)
Aggiornamento rapido per Windows Internet Explorer 7 (KB947864)
Aggiornamento rapido per Windows Media Player 11 (KB939683)
Aggiornamento rapido per Windows XP - KB873339
Aggiornamento rapido per Windows XP - KB885835
Aggiornamento rapido per Windows XP - KB885836
Aggiornamento rapido per Windows XP - KB886185
Aggiornamento rapido per Windows XP - KB887472
Aggiornamento rapido per Windows XP - KB888302
Aggiornamento rapido per Windows XP - KB890859
Aggiornamento rapido per Windows XP - KB891781
Aggiornamento rapido per Windows XP (KB914440)
AirPlus XtremeG
ANIO Service
ANIWZCS2 Service
AVG Free Edition
DAEMON Tools
eMule
EPSON CardMonitor
EPSON Copy Utility 3
EPSON Logiciel imprimante
EPSON PhotoQuicker3.5
EPSON PhotoStarter3.1
EPSON PRINT Image Framer Tool2.1
EPSON Scan
EPSON Smart Panel
EPSON Web-To-Page
ESPRX420 Guide de réf.
ESPRX420 Guide des logiciels
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Magic ISO Maker v5.0 (build 0166)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (Italian) 2007
Microsoft Office Excel MUI (Italian) 2007
Microsoft Office InfoPath MUI (Italian) 2007
Microsoft Office Outlook MUI (Italian) 2007
Microsoft Office PowerPoint MUI (Italian) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proofing (Italian) 2007
Microsoft Office Publisher MUI (Italian) 2007
Microsoft Office Shared MUI (Italian) 2007
Microsoft Office Word MUI (Italian) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Nero 7 Ultra Edition
PhotoImpression 5
PIF DESIGNER2.1
Realtek AC'97 Audio
ScanToWeb
Security Update for Excel 2007 (KB946974)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB947801)
Security Update for Outlook 2007 (KB946983)
Security Update for Publisher 2007 (KB936646)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Visio 2007 (KB947590)
SiS VGA Utilities
SiSAGP driver
Skype™ 3.2
SpywareBlaster v3.5.1
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb949037)
Update for Word 2007 (KB934173)
VideoLAN VLC media player 0.8.4a
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinRAR archiver

Thank you!

Regards,
a
Post #4
Hi

If you already have Combofix, please delete that copy and download it again as it's being updated regularly.

There is a tutorial on the basic use of Combofix here:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix


Please download Combofix from Bleeping Computer.

If you can't download it from there, please try these 2 alternative sites:

Forospyware
Geeks to Go

  • Save it to your Desktop.
  • Disconnect from the Internet, than disable your anti-virus and any real-time anti-spyware monitors that are running.
  • Click Start>Run copy/paste or type "%userprofile%\desktop\combofix.exe" /killall into the Run box and click OK.
  • When finished, it shall produce a log for you. Post that log in your next reply with a new HijackThis log.
1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.



In your next reply post:
ComboFix.txt
New HijackThis log taken after the above scan has run
Post #5
Dear Scotty,

I am at the pc but (mea culpa!) I had not read the Combofix tutorial and so it took me some time to gather the info that you requested…

Here they are:

ComboFix 08-04-11.8 - Alessia 2008-04-12 17.22.55.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1040.18.661 [GMT 2:00]
Eseguito da: C:\Documents and Settings\Alessia\desktop\combofix.exe
Command switches used :: /killall
.

((((((((((((((((((((((((( Files Creati Da 2008-03-12 al 2008-04-12 )))))))))))))))))))))))))))))))))))
.

2008-04-11 09:35 . 2008-04-11 09:34 116,975 -r-hs—- C:\vt6e.cmd
2008-04-10 09:16 . 2008-04-10 09:16 117,020 -r-hs—- C:\co.com
2008-04-06 21:29 . 2008-04-06 21:28 116,822 -r-hs—- C:\wkcay8u.cmd
2008-03-30 03:17 . 2008-03-30 03:16 117,622 -r-hs—- C:\op.bat
2008-03-21 11:39 . 2008-03-21 11:39 113,276 -r-hs—- C:\af9rgm8h.bat
2008-03-13 01:23 . 2008-03-13 23:23 112,688 -r-hs—- C:\fufb6tq3.cmd

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-12 14:58 ——— d—–w C:\Documents and Settings\Alessia\Dati applicazioni\Skype
2008-04-12 12:37 ——— d—–w C:\Documents and Settings\Alessia\Dati applicazioni\AVG7
2008-04-12 06:01 ——— d—–w C:\Documents and Settings\LocalService\Dati applicazioni\AVG7
2008-04-10 01:03 ——— d—–w C:\Documents and Settings\All Users\Dati applicazioni\Microsoft Help
2008-04-06 19:33 ——— d—–w C:\Programmi\eMule
2008-03-09 11:11 116,290 –sh–r C:\u.cmd
2008-02-26 16:29 114,106 –sh–r C:\h2.com
2007-06-12 21:40 3,534,076 —-a-w C:\Programmi\eMule0.47c-Installer.exe
2006-03-23 18:04 9,692,886 —-a-w C:\Programmi\vlc-0.8.4a-win32.exe
.

((((((((((((((((((((((((((((((((((((( Punti Reg Caricati ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
REGEDIT4
*Nota* i valori vuoti & legittimi/default non sono visualizzati.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-19 14:00 15360]
"Skype"="C:\Programmi\Skype\Phone\Skype.exe" [2007-05-28 14:52 23458344]
"swg"="C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 21:31 68856]
"MsnMsgr"="C:\Programmi\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54 5674352]
"BitTorrent"="C:\Programmi\BitTorrent\bittorrent.exe" [ ]
"MSMSGS"="C:\Programmi\Messenger\msmsgs.exe" [2004-10-13 18:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiSPower"="SiSPower.dll" [2007-05-28 23:20 49152 C:\WINDOWS\system32\SiSPower.dll]
"D-Link AirPlus XtremeG"="C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe" [2005-03-28 14:25 1011712]
"ANIWZCS2Service"="C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe" [2004-12-16 17:49 49152]
"SoundMan"="SOUNDMAN.EXE" [2007-05-28 23:24 77824 C:\WINDOWS\SOUNDMAN.EXE]
"DAEMON Tools-1033"="C:\Programmi\D-Tools\daemon.exe" [2004-08-22 17:05 81920]
"EPSON Stylus Photo RX420 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.exe" [2004-04-09 05:00 98304]
"NeroFilterCheck"="C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe" [2006-01-12 15:40 155648]
"Adobe Reader Speed Launcher"="C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06 40048]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2008-03-07 09:56 579072]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-19 14:00 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe" [2008-03-07 09:56 219136]

C:\Documents and Settings\All Users\Menu Avvio\Programmi\Esecuzione automatica\
Adobe Gamma Loader.lnk - C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe [2007-05-30 09:20:34 113664]
Utility Tray.lnk - C:\WINDOWS\system32\sistray.exe [2007-05-30 01:04:11 331776]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Programmi\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Programmi\\MSN Messenger\\msnmsgr.exe"=
"C:\\Programmi\\MSN Messenger\\livecall.exe"=
"C:\\Programmi\\eMule\\emule.exe"=
"C:\\Programmi\\Grisoft\\AVG Free\\avginet.exe"=
"C:\\Programmi\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"45674:TCP"= 45674:TCP:*:Disabled:eMule_TCP
"45684:UDP"= 45684:UDP:*:Disabled:eMule_UDP

R3 usbstor;Driver archiviazione di massa USB;C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-19 14:00]
S3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);C:\WINDOWS\system32\DRIVERS\A3AB.sys [2005-03-22 19:17]
S3 usbscan;Driver scanner USB;C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 22:58]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{49e6d6ba-edcb-11dc-b336-0013d4628b2f}]
\Shell\AutoRun\command - I:\u.cmd
\Shell\explore\Command - I:\u.cmd
\Shell\open\Command - I:\u.cmd

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{68c4f168-5426-11dc-b308-0013d4628b2f}]
\Shell\AutoRun\command - I:\h2.com
\Shell\explore\Command - I:\h2.com
\Shell\open\Command - I:\h2.com

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{965f21ee-1ac5-11dc-b2c8-0013d4628b2f}]
\Shell\AutoRun\command - H:\op.bat
\Shell\explore\Command - H:\op.bat
\Shell\open\Command - H:\op.bat

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{df40a936-3632-11dc-b2e5-0013d4628b2f}]
\Shell\AutoRun\command - wd_windows_tools\setup.exe

.
**************************************************************************

catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-12 17:27:55
Windows 5.1.2600 Service Pack 2 NTFS

scansione processi nascosti …

scansione entrate autostart nascoste …

Scansione files nascosti …

Scansione completata con successo
Files nascosti: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

PROCESS: C:\WINDOWS\explorer.exe
-> C:\Programmi\ArcSoft\PhotoImpression 5\share\pihook.dll
.
———————— Other Running Processes ————————
.
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\imapi.exe
.
**************************************************************************
.
Ora fine scansione: 2008-04-12 17:29:47 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-12 15:29:36
ComboFix2.txt 2008-04-12 14:34:34
10 Directory 48,935,784,448 byte disponibili
13 Directory 48,927,916,032 byte disponibili
.
2008-04-10 01:03:40 — E O F —

********************************************************************************
*********************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:30, on 2008-04-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\D-Tools\daemon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Alessia\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

–
End of file - 7044 bytes


THANKS and bets regards,
a
Post #6
Hi

Download Flash_Disinfector from here and save it to your desktop.
Doubleclick on Flash_Disinfector.exe to run it and follow the prompts.
Wait until it has finished scanning and then exit the program.
The utility may ask you to insert your flash drive and/or other removable drives. This may include your mobile phone.
Please do so and allow the utility to clean up those drives as well.



Remember to disconnect from the Internet before carrying out the next instruction, and to save the following script before you do.


Open Notepad - it must be Notepad, not Wordpad.
Copy the text below in the code box by highlighting all the text with your mouse and pressing Ctrl+C 

KillAll::
 
File::
C:\vt6e.cmd
C:\co.com
C:\wkcay8u.cmd
C:\op.bat
C:\af9rgm8h.bat
C:\fufb6tq3.cmd
C:\u.cmd
C:\h2.com
I:\u.cmd
I:\h2.com
H:\op.bat

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"=-
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{49e6d6ba-edcb-11dc-b336-0013d4628b2f}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{68c4f168-5426-11dc-b308-0013d4628b2f}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{965f21ee-1ac5-11dc-b2c8-0013d4628b2f}]

Go to the Notepad window and click Edit > Paste
Then click File > Save
Name the file "CFScript.txt" (including the quotes)
Save the file to your Desktop

[external image: Posted Image]


Refering to the picture above, drag CFScript into ComboFix.exe



Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Post that log back here.


In your next reply post:
ComboFix.txt
MBAM report
New HijackThis log taken after the above scan has run
Post #7
Dear Sotty,

I apologize for this late reply but I really did not have the time to run HJT before leaving yeasterday morning till this evening…

The pc seems much faster now; only "persisting" problem "seems" to be the message that I get each time I restart the machine, asking me if I would like to install some new hardware…

Please find the info you requested are here below:

Malwarebytes' Anti-Malware 1.11
Database version: 619

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 122335
Time elapsed: 31 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> No action taken.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> No action taken.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


++++++++++++++++++++++++++++++++++++++

ComboFix 08-04-11.8 - Alessia 2008-04-13 2:38:39.6 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1040.18.670 [GMT 2:00]
Eseguito da: C:\Documents and Settings\Alessia\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Alessia\Desktop\CFScript.txt
* Creato nuovo punto di ripristino

FILE ::
C:\af9rgm8h.bat
C:\co.com
C:\fufb6tq3.cmd
C:\h2.com
C:\op.bat
C:\u.cmd
C:\vt6e.cmd
C:\wkcay8u.cmd
H:\op.bat
I:\h2.com
I:\u.cmd
.

((((((((((((((((((((((((((((((((((((( Altre eliminazioni )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
—- Previous Run ——-
.
C:\af9rgm8h.bat
C:\co.com
C:\fufb6tq3.cmd
C:\h2.com
C:\op.bat
C:\u.cmd
C:\vt6e.cmd
C:\wkcay8u.cmd

.
((((((((((((((((((((((((( Files Creati Da 2008-03-13 al 2008-04-13 )))))))))))))))))))))))))))))))))))
.

Nessun nuovo file creato in questo arco di tempo

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-13 00:19 ——— d—–w C:\Documents and Settings\Alessia\Dati applicazioni\Skype
2008-04-12 12:37 ——— d—–w C:\Documents and Settings\Alessia\Dati applicazioni\AVG7
2008-04-12 06:01 ——— d—–w C:\Documents and Settings\LocalService\Dati applicazioni\AVG7
2008-04-10 01:03 ——— d—–w C:\Documents and Settings\All Users\Dati applicazioni\Microsoft Help
2008-04-06 19:33 ——— d—–w C:\Programmi\eMule
2007-06-12 21:40 3,534,076 —-a-w C:\Programmi\eMule0.47c-Installer.exe
2006-03-23 18:04 9,692,886 —-a-w C:\Programmi\vlc-0.8.4a-win32.exe
.

((((((((((((((((((((((((((((((((((((( Punti Reg Caricati ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
REGEDIT4
*Nota* i valori vuoti & legittimi/default non sono visualizzati.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-19 14:00 15360]
"Skype"="C:\Programmi\Skype\Phone\Skype.exe" [2007-05-28 14:52 23458344]
"swg"="C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 21:31 68856]
"MsnMsgr"="C:\Programmi\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54 5674352]
"BitTorrent"="C:\Programmi\BitTorrent\bittorrent.exe" [ ]
"MSMSGS"="C:\Programmi\Messenger\msmsgs.exe" [2004-10-13 18:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiSPower"="SiSPower.dll" [2007-05-28 23:20 49152 C:\WINDOWS\system32\SiSPower.dll]
"D-Link AirPlus XtremeG"="C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe" [2005-03-28 14:25 1011712]
"ANIWZCS2Service"="C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe" [2004-12-16 17:49 49152]
"SoundMan"="SOUNDMAN.EXE" [2007-05-28 23:24 77824 C:\WINDOWS\SOUNDMAN.EXE]
"DAEMON Tools-1033"="C:\Programmi\D-Tools\daemon.exe" [2004-08-22 17:05 81920]
"EPSON Stylus Photo RX420 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.exe" [2004-04-09 05:00 98304]
"NeroFilterCheck"="C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe" [2006-01-12 15:40 155648]
"Adobe Reader Speed Launcher"="C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06 40048]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2008-03-07 09:56 579072]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-19 14:00 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe" [2008-03-07 09:56 219136]

C:\Documents and Settings\All Users\Menu Avvio\Programmi\Esecuzione automatica\
Adobe Gamma Loader.lnk - C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe [2007-05-30 09:20:34 113664]
Utility Tray.lnk - C:\WINDOWS\system32\sistray.exe [2007-05-30 01:04:11 331776]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Programmi\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Programmi\\MSN Messenger\\msnmsgr.exe"=
"C:\\Programmi\\MSN Messenger\\livecall.exe"=
"C:\\Programmi\\eMule\\emule.exe"=
"C:\\Programmi\\Grisoft\\AVG Free\\avginet.exe"=
"C:\\Programmi\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"45674:TCP"= 45674:TCP:*:Disabled:eMule_TCP
"45684:UDP"= 45684:UDP:*:Disabled:eMule_UDP

R3 usbstor;Driver archiviazione di massa USB;C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-19 14:00]
S3 A3AB;D-Link AirPro 802.11a/b Wireless Adapter Service(A3AB);C:\WINDOWS\system32\DRIVERS\A3AB.sys [2005-03-22 19:17]
S3 usbscan;Driver scanner USB;C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 22:58]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{df40a936-3632-11dc-b2e5-0013d4628b2f}]
\Shell\AutoRun\command - wd_windows_tools\setup.exe

.
**************************************************************************

catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-13 02:42:22
Windows 5.1.2600 Service Pack 2 NTFS

scansione processi nascosti …

scansione entrate autostart nascoste …

Scansione files nascosti …

Scansione completata con successo
Files nascosti: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\Skype\Plugin Manager\skypePM.exe
.
**************************************************************************
.
Ora fine scansione: 2008-04-13 8:41:10 - machine was rebooted [Alessia]
ComboFix-quarantined-files.txt 2008-04-13 06:41:03
ComboFix2.txt 2008-04-12 15:29:48
ComboFix3.txt 2008-04-12 14:34:34
10 Directory 48,869,494,784 byte disponibili
14 Directory 48,867,590,144 byte disponibili
.
2008-04-10 01:03:40 — E O F —

+++++++++++++++++++++++++++++++++++++++++++++

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:48, on 2008-04-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\D-Tools\daemon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\system32\sistray.exe
C:\Programmi\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Alessia\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Programmi\D-Link\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

–
End of file - 6253 bytes



THNAKS again!! :-)

Regards,
a
Post #8
Hi Ok, question. Do you have a Windows/Manufacturers installation CD, or is there a Recovery Console/Partition installed on your pc?
Post #9
Good evening, Unfortunately I have no installation CD at home… Well I have SP1 (not2). However, I have followed (maybe not succesfully?) the instructions in the CompoFix tutorial to install the Recovery Console… Regards, a
Post #10 last edited
The RC is what you need. Ive no idea why it doesnt install by default, but there you go… :pullhair:

There are instructions HERE but it might be best if you were to post in this room HERE because adjustments to the commands would be needed and Im not the best person for that.

Let's finish here first.


Backup Your Registry with ERUNT

  • Please use the following link and scroll down to ERUNT and download it.
    Here
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.


Warning.Please note that this fix is specific for this poster and should not be used by anyone else:


Please do this:
  • Copy the contents of the Code Box below to Notepad.
  • Name the file as fix.reg
  • Change the Save as Type to All Files
  • and Save it on the desktop
REGEDIT4 

[-HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca}]

[-HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe}]

[-HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1}]

[-HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2]

[-HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1]

[-HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a}]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a}]

Make sure there are NO blank lines before REGEDIT4

Then double-click on the fix.reg file, and when it prompts to merge say yes.


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the x and the /u, it needs to be there.

    [external image: Posted Image]


Malwarebytes Anti-Malware is a good program to keep. If you wish to keep it, use it to do a quick scan once a week and keep it updated.
Remember, only the paid for version offers real-time protection

Here is another free program I recommend.

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here


Make sure your Windows is ALWAYS up to date!

An unpatched Windows is vulnerable and even with the "best" Antivirus and Firewall installed, malware will find its way through.
So visit http://windowsupdate.microsoft.com/ to download and install the latest updates.


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"

Here is some great information from experts in this field that will help you stay clean and safe online.
http://forum.malwareremoval.com/viewtopic.php?t=14

Follow this list and your potential for being infected again will reduce dramatically.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
Post #11
Dear Scotty, Just a detail before I continue with your instructions. In order to carry out the last set of operations (Combo, MBA;. HJT), I was obliged to disinstall AVG… This was the only way I found to scan the machine without incurring in problems (pc stuck, 30' to restart it- had to physically unplug it!). I have done this yeasterday morning and forgit to mention it in my previous 2 emails… Maybe not relevant but I certainly am not the best person to judge this! ;-) Thanks! a
Post #12
Hi Well just carry out the final instructions and reinstall AVG then follow my link to repair that corrupted file. It may well be that the infection corrupted AVG, we are seeing a lot of that at the moment. Some computers are having a few programs that are being infected and need to be re-installed.
Post #13
Dear Scotty, First of all I would like to thank you sincerely for your time and precious help… Your instructions were extremely clear and easy to follow! I have followed your suggestions all the way through the RC part… For that, I have tried my best but did not succeed. It is likely that the Win XPSP 2 inst disk that I have burned ("unexpectedly" found a copy on my protable HD ;-)) may not be "perfect"… I will wait to get a "reliable" copy next week-end and try again. If I will still fail then, I will certainely post this "final" problem in the other room, as you have suggested. Thanks again a best wishes, a
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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