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[Resolved] heres my hijackthis log.. please help!


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19 replies to this topic

#16 kyle b

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Posted 15 April 2008 - 09:57 AM

sorry for the delay as i am out of the office alot.. i am gonna rerun what u told me to do and repost by today.

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#17 Trevuren

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Posted 15 April 2008 - 10:08 AM

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#18 kyle b

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Posted 15 April 2008 - 10:13 AM

my combofix log got erased. someone from my office must of deleted it.. but here is the new hijacklog.. im am having problems with the kaspsersky website...

Logfile of HijackThis v1.99.1
Scan saved at 12:12, on 2008-04-15
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\shell.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\rcntpkdn.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\drivers\spools.exe
C:\windows\system32\jownw64o.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = GOOGLE.COM
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL Search\AOLSearch.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\shell.exe
O2 - BHO: (no name) - {01A33D85-4706-452A-B71A-99510ADA8C0C} - C:\WINDOWS\System32\geBuUmll.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Windows Update Manager Security Service] "C:\WINDOWS\system32\wumss.exe" *
O4 - HKLM\..\Run: [g]eeV\mWhjlnspB] C:\WINDOWS\System32\rcntpkdn.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\Frank Butler\cftmon.exe
O4 - HKLM\..\Run: [Printer] C:\WINDOWS\System32\printer.exe
O4 - HKLM\..\Run: [{D3-3F-F7-76-DW}] C:\windows\system32\jownw64o.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [Pop up Blocker] "C:\Program Files\Pop up Blocker\pd.exe" Minimize
O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\System32\spoolvs.exe
O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\Frank Butler\cftmon.exe
O4 - Startup: Deewoo.lnk = C:\WINDOWS\SYSTEM32\rcntpkdn.exe
O4 - Startup: DW_Start.lnk = C:\WINDOWS\SYSTEM32\jownw64o.exe
O4 - Startup: findfast.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: autorun.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - http://edits.mywebse...?p=ZRxdm429MMUS
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: PD - {FE53AEB5-AEF4-4CFB-8DED-8E494A5F6D37} - C:\Program Files\Pop up Blocker\pd.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfar...p1.0.0.15-3.cab
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxanet.net/c...::/xpreload.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1145274234906
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.100 85.255.112.115
O17 - HKLM\System\CS1\Services\Tcpip\..\{40DA52B0-AA07-4885-8D08-F9F734F9D6DF}: NameServer = 85.255.116.100,85.255.112.115
O20 - Winlogon Notify: geBuUmll - C:\WINDOWS\SYSTEM32\geBuUmll.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: System Managment Controler (SMSCGISVC) - Unknown owner - C:\WINDOWS\system\smscg.exe
O23 - Service: TZO Client (TZONTService) - Unknown owner - C:\Program Files\TZO\TZO_NT_Service.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#19 Trevuren

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Posted 15 April 2008 - 10:30 AM

This machine is all infected again. We either have to stick with the cleanup procedure or forget about it. You may want to let the IT department at your company do the cleanup. In any event, I will not procede unless the following is not done:


1.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK


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The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


2. You don't appear to be running any anti-virus software

Anti-virus software are programs that detect, clean, and/or erase harmful virus files on a computer. Unchecked, virus files can unintentionally be forwarded to others, and thereby spread infection. Keeping your anti-virus updated is essential.

Please download a free anti-virus software from one these excellent vendors NOW:
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


3 After the Antivirus has been installed, please post a fresh HijackThis log.


Trevuren
Microsoft MVP Consumer Security 2008 - 2009


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#20 Trevuren

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Posted 23 April 2008 - 08:55 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
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