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[Resolved] AntiVirus/Spyware Confusion


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68 replies to this topic

#61 MsH

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Posted 06 April 2008 - 07:06 PM

is it fixed now?

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#62 MsH

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Posted 06 April 2008 - 07:11 PM

i'll go home now if Its good

#63 MrCharlie

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Posted 06 April 2008 - 07:13 PM

You people form Ohio are all the same :pullhair:

Of course it's fixed :woot:

I have to go now....I'll get back to you tomorrow with some final words.

MrC


#64 MsH

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Posted 06 April 2008 - 07:16 PM

:woot:

#65 MrCharlie

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Posted 08 April 2008 - 05:19 PM

I'll leave you with........

Some Preventive Maintenance: (some you may have already done)


Some of the programs you may have run create backups of what was deleted - you can safely delete them now: (delete folders in blue) You can also delete/uninstall the programs themselves.


C:\_OTMOVEIT folder (OTMoveIt)

---------------

RVAXO:
You can use Uninstall.cmd to remove everything from RVAXO, it will be found in the RVAXO-folder on your desktop.

-------------------

Now that you're clean: <----Important Step!!!!
Delete your system restore files and create a new restore point (XP only):

Note: This will remove all previous Restore Points!

1. Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer,

2. Turn on System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UnCheck Turn off System Restore.
Click Apply, and then click OK.

----------------------
Here's my standard speech when we're all done:

If you have any questions - please post back

I'll leave you with........

Some Preventive Maintenance: (some you may have already done)

Some of the programs you may have run create backups of what was deleted - you can safely delete them now: (delete folders in blue) You can also delete/uninstall the programs themselves.

C:\!KillBox (KillBox)
C:\VundoFix Backups (VundoFix)
C:\QooBox (ComboFix)
C:\SDFix\backups\backups.zip (SDFix)
C:\avenger\backup.zip (Avenger)
C:\_OTMOVEIT folder (OTMoveIt)

RVAXO:
You can use Uninstall.cmd to remove everything from RVAXO, it will be found in the RVAXO-folder on your desktop.

If you used AVG Anti-Spyware and/or SuperAntiSpyware...........

Open up SuperAntiSpyware > Preferences > General and Start-up > Start-up Options > Uncheck > Start SAS when Windows Starts.
"SAS free" provides no real time protection so there's no need for it to be running, I suggest you keep the program and update regularly - you can use it to scan for malware. It's an excellent program. When you want to start it - just double click on the SAS icon.

AVG Anti-Spyware will provide 30 days of real time protection and then after that you can use it to scan for malware - you'll have to manually update it first.


------------------Must have or do:-----------------

Now that you're clean: <----Important Step!!!!
Delete your system restore files and create a new restore point (XP only):

Note: This will remove all previous Restore Points!

1. Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer,

2. Turn on System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UnCheck Turn off System Restore.
Click Apply, and then click OK.

Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked.

SpywareBlaster Check for updates weekly.

SpywareGuard

---------------------------------------------------------------------------

Optional programs you may need

Please only install one anti-virus program, one firewall and one anti-malware program that provides real-time protection.

A good security plan: AVG Anti-Virus, Comodo Free Firewall, BOClean, SpywareBlaster, SpywareGuard and keep the registry backed up with ERUNT.
These should all work together with no conflicts.

IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
or try the new ZonedOut

Blocking Unwanted Parasites with a Hosts File
Direct Download - MVPS HOSTS <==> MVPS HOSTS Tutorial

BOClean <==> Free Realtime Protection Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.

Comodo Free Products

Need a free anti virus?
AVG*free
Avast Free
AntiVirŪ PersonalEdition Classic
-->Check for updates - daily<---

How about a firewall? The front door to your computer.
Windows firewall is not suffient...install a better one.
Comodo Free Firewall
ZoneAlarm*free
Other free firewalls

Keep those temp files off your system use
ATF Cleaner - hit "select all" then just uncheck "cookies" (uncheck cookies is optional - leave it checked if you want to delete all cookies) then "empty selected"
or
CCleaner
Uncheck "Cookies" under "Internet Explorer".
That will clear out all the temp files on the system.

IMPORTANT!!
Keep your Sun Java up-to-date JRE Version 6 Update 5<--newest version
Delete ALL old versions from add/remove programs if listed first!
Check HERE

Keep the registry backed up - use ERUNT
Print this out and save it

Starter Manage you startup programs and services.

----------Free malware removal programs:----------

SUPERAntiSpyware (free edition)<---Excellent!
Malwarebytes' Anti-Malware
AVG Anti-Spyware
AVG Anti-Rootkit Free Edition Run it!!
SpyBot
AD-Aware
CW-Shredder

Please consider using FireFox instead of Internet Explorer. A more secure browser! Easy to make the change!
FireFox Tutorial


Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Disable "Windows Messenger Service" XP - 2K (stops pop-up ads -etc):
Shoot The Messenger

Anti-Rootkit Software - Detection, Removal & Protection

Reduce Online Fraud

Slow Computer - Check Here

Don't open e-mail attachments without first scanning them with an up-to-date anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Don't believe e-mails from your bank, financial institution, etc asking for personal informations - they're most likely fraudulent no matter how authentic they look.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

---------------------------

If you would like to become a malware fighter, there are schools offering free training and you are welcome to sign up. (it's not easy though!)
WhatTheTech Classroom
Malware Removal University
GeeksToGo University
Boot Camp Admission


Good luck and thanks for using the forum - MrC


#66 MsH

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Posted 12 April 2008 - 11:25 AM

Good lord! LOL I will get to work on all of that as soon as I can get over to my son's house. Remember, they bought Kaspersky AV software, and it is installed and running. Doesn't this change some of your suggestions? Please let me know. Thanks so much! It's a family get-to-gether weekend, so my time will be spent there. I may not get to this until next Saturday. that "Ohioan"

#67 MrCharlie

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Posted 12 April 2008 - 04:08 PM

This is all I want you to do (3 things)...the rest of it is my standard all-clear speech...please it's just for your reading pleasure ...you don't have to do anything.

This is what I what you do....delete the OTMoveIt folder, uninstall RVAXO and create a new restore point.

---------------

Some of the programs you may have run create backups of what was deleted - you can safely delete them now: (delete folders in blue) You can also delete/uninstall the programs themselves.


C:\_OTMOVEIT folder (OTMoveIt)

---------------

RVAXO:
You can use Uninstall.cmd to remove everything from RVAXO, it will be found in the RVAXO-folder on your desktop.

-------------------

Now that you're clean: <----Important Step!!!!
Delete your system restore files and create a new restore point (XP only):

Note: This will remove all previous Restore Points!

1. Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer,

2. Turn on System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UnCheck Turn off System Restore.
Click Apply, and then click OK.

Good Luck, MrC


#68 MsH

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Posted 12 April 2008 - 05:11 PM

will do! I'll let you know when it's all completed.

#69 MrCharlie

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Posted 25 April 2008 - 06:20 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Edited by MrCharlie, 04 September 2009 - 07:55 AM.

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