[Closed] Baseline

Hi! Welcome to the forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

*Note* If you do not have Firefox or Opera, those options will be greyed out.


Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  
  • Scan using the following Anti-Virus database:
    
    + Extended(If available otherwise Standard)
  • Scan Options:
    
    + Scan Archives
    + Scan Mail Bases
• Click OK
• Now under select a target to scan select My Computer
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button
• Save the file to your desktop.
• Copy and paste that information in your next post.

With the exception of Internet Explorer, which is needed for the Kaspersky Scan, keep ALL programs closed until the scan is complete. This includes your anti-virus. Once you have installed the Scanner, and the updated definitions, you can disconnect from the Internet.Re-enable the anti-virus before reconnecting to the Internet.

Hi Thanks for response, really appreciate your help. Followed the instructions and the two logs are as follows:- Access IBM Adobe Flash Player 9 ActiveX Adobe Reader 8.1.2 Adobe® Photoshop® Album Starter Edition 3.2 Apple Mobile Device Support Apple Software Update ArcSoft Software Suite AVG 7.5 AVG Anti-Spyware 7.5 BitCometBeta [20071114] Camera RAW Plug-In for EPSON Creativity Suite CCScore coverXP (remove only) EPSON Attach To Email EPSON Easy Photo Print EPSON File Manager EPSON Print CD EPSON Printer Software EPSON Scan Assistant EPSON Web-To-Page ESPR265_270 User's Guide ESSBrwr ESSCDBK ESScore ESSgui ESSini ESSPCD ESSPDock ESSSONIC ESSTOOLS essvatgt fflink GFI FAXmaker for Networks/SMTP Client Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer Hijackthis 1.99.1 HijackThis 1.99.1 Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) HP LaserJet 2410/2420/2430 IBM Rapid Restore PC Setup IBM Update Connector Intel® Extreme Graphics Driver Intel® PRO Network Connections Drivers Intel® PROSet II iPod for Windows 2005-11-17 iTunes kgcbaby kgcbase kgchday kgchlwn kgcinvt kgckids kgcmove kgcvday Kodak EasyShare software LUMIX Simple Viewer Macromedia Shockwave Player Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office XP Media Content Microsoft Office XP Small Business MSXML 4.0 SP2 (KB936181) MT882 netbrdg OfotoXMI PHOTOfunSTUDIO -viewer- Picasa 2 QuickTime Screendragon VS3 Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB946026) SFR SHASTA skin0001 SKINXSDK SpeedTouch USB Software staticcr TalkTalk Assist & Go tooltips Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB930916) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) VPRINTOL Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format Runtime Windows Media Player 10 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 Windows XP Service Pack 2 WIRELESS ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ ATTACHED IS THE KASPERSKY SCAN - THE COMPUTER I HAVE IS AN OLD WORK COMPUTER AND IT LOOKS LIKE A LOT OF OLD FILES ARE STILL ON - CERTAINLY DON'T NEED ANYTHING LISTED ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Friday, March 21, 2008 9:29:59 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 21/03/2008 Kaspersky Anti-Virus database records: 651745 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer A:\ C:\ D:\ E:\ F:\ Scan Statistics Total number of scanned objects 69086 Number of viruses found 0 Number of infected objects 0 Number of suspicious objects 0 Duration of the scan process 01:27:05 Infected Object Name Virus Name Last Action C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\SupportSoft\talktalk\Administrator\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temp\~DF2AD7.tmp Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temp\~DF2AE4.tmp Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\lediard\Application Data\Adobe\Acrobat\Whapi\CreatePDFWinColor.ico Object is locked skipped C:\Documents and Settings\lediard\Application Data\Adobe\Acrobat\Whapi\CreatePDFWinGray.ico Object is locked skipped C:\Documents and Settings\lediard\Application Data\Adobe\Acrobat\Whapi\SearchPDFWinColor.ico Object is locked skipped C:\Documents and Settings\lediard\Application Data\Adobe\Acrobat\Whapi\SearchPDFWinGray.ico Object is locked skipped C:\Documents and Settings\lediard\Application Data\Adobe\Acrobat\Whapi\WHAppList.xml Object is locked skipped C:\Documents and Settings\lediard\Application Data\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\APPSRV.INI Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\pn.ini Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\SNSD2Q3X.IDX Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\snsd2q3x.vl Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\uistate.ini Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\WFCLIENT.INI Object is locked skipped C:\Documents and Settings\lediard\Application Data\ICAClient\wfcwin32.log Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\HTML Help\hh.dat Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\brndlog.bak Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\brndlog.txt Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\Desktop.htt Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\Quick Launch\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Internet Explorer\Quick Launch\Windows Media Player.lnk Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Media Player\OfflineUpdates.dat Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Protect\CREDHIST Object is locked skipped C:\Documents and Settings\lediard\Application Data\Microsoft\Windows\Themes\Custom.theme Object is locked skipped C:\Documents and Settings\lediard\Cookies\index.dat Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@adtech[2].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@btopenworld[1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@cgi-bin[1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@login[2].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][2].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@msn[1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@S005-01-7-3-207935-86532[2].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\[removed][1].txt Object is locked skipped C:\Documents and Settings\lediard\Cookies\lediard@yahoo[2].txt Object is locked skipped C:\Documents and Settings\lediard\Desktop\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Favorites\Desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Favorites\IBM Sites\IBM Corporation.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\IBM Sites\IBM Products & Services.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\IBM Sites\IBM Support & Downloads.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\IBM Sites\LANClient Control Manager.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\IBM Sites\Microsoft Product Support.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\Links\Customize Links.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\Links\Free Hotmail.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\Links\Windows Media.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\Links\Windows.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\MSN.com.url Object is locked skipped C:\Documents and Settings\lediard\Favorites\Radio Station Guide.url Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\IconCache.db Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\Microsoft\HelpCtr\HelpSessionHistory.dat Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\Microsoft\Wallpaper1.bmp Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\lediard\Local Settings\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Local Settings\History\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Local Settings\History\History.IE5\desktop.ini Object is locked skipped C:\Documents and Settings\lediard\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\013789 Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\021892 Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\022525 Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\024086 Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Abcpy.ini Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\DATA.TAG Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\data1.cab Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\data1.hdr Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Help\ENU\ACROBAT.PDF Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Help\ENU\DocBox.pdf Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Help\ENU\MiniReader.pdf Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Help\ENU\Reader.pdf Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\lang.dat Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\layout.bin Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\os.dat Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\AceLite.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\ACROFX32.DLL Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\AcroRd32.exe Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\ActiveX\AcroIEHelper.ocx Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\ActiveX\pdf.ocx Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\ActiveX\pdf.tlb Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\Agm.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\Bib.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\Browser\nppdf32.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\CoolType.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\JavaScripts\aform.js Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\msvcp60.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\msvcrt.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\oleaut32.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\Optional\README.TXT Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\AcroFill.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\EScript.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\EWH32.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\hls.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Infusium.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\InterTrust\DocBox.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\InterTrust\NPDocBox.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Movie\Movie.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Movie\QT2.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Movie\QT3.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Movie\QT4.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\MSAA.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\reflow.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\search.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.lng Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.rsd Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.rst Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.stc Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.stp Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\enu\vdk10.syd Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\vdk10.cmp Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\vdk10.lic Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\vdk10.std Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\vdk10.syx Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\vdkhome\vdk10.thd Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\btn_submit.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\table_btm.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\template1.html Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\template2.html Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\template5.html Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\title_acrobat.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\title_adobe.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\title_end.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WEBBUY\HTML\title_mid.gif Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\Webbuy.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\weblink.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\plug_ins\WHA.api Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\RdrENU.xml Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\SPPlugins\ADMPlugin.apl Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\SPPlugins\ExpressViews.apl Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\Uninstall\Uninst.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\vdk150.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Reader\WHA Library.dll Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\ReadMe.html Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\CMap\Identity-H Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\CMap\Identity-V Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\ENUtxt.pdf Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\Font\AdobeFnt.lst Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\Font\cobo____.pfb Object is locked skipped C:\Documents and Settings\lediard\Local Settings\Temp\pft178~tmp\Resource\Font\cob_____.pfb Object is locked skipped C:\Documents and Settings\lediard\Local 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PLEASE ADVISE HOW I PROCEED FROM HERE. thanks Dan

Hi

You have a malware free computer it seems. It may just be needing a clean up. For all those temporary files follow these instructions.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

*Note* If you do not have Firefox or Opera, those options will be greyed out.


You can now also remove the Kaspersky Online Scanner by going to Start>Control Panel>Add\Remove Programs.


There are also quite a few unnecessary start up programs that begin when Windows does and run in the background. Install the next program and use it's Startup manager to disable those unneeded programs.

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Here's a list of what I would judge to be unneeded and can be started manually when you need them.
SpeedTouch USB Diagnostics
QuickTime Task
iTunesHelper
Adobe Photo Downloader
Adobe Reader Speed Launcher
Picasa Media Detector
swg
EPSON Stylus Photo R265 Series

Try those out and let me know if that has helped a bit.

Hi Scotty Many thanks for all your help. Have installed winpatrol and removed the start up programs as per your suggestion. With regard to the ATF cleaner I already run as program as you requested earlier (options for firefox and opera greyed out). All the files I listed in the log have not deleted and I don't know how to access them on the computer. a) Do they all need deleting or are some files still be required? Where are they? Found a folder called lediard but it says the folder is empty and not accessable? How do I delete them? Where are they? Thanks again dan

Hi

The lediard folder is an account folder. The other thing is all the temporary internet files. For those follow these instructions. (Although ATF should have removed them.)

Go to Start>All Programs>Accessories> System Tools>Disk Cleanup and select the drive you wish to clean up and proceed.

If you are the Adminstrator account go to
Start>Control Panel>User Accounts and there should be one called Lediard. Delete that account.

Let me know how that goes.

Hi Scotty Thanks again for your help. Unfortunately I am a little confused. I believe that I am the administrator but I don't know as the computer was set up for me by a former work collegue. When I go into user accounts there are several options for changing and adding new accounts etc but I can't find anything with Lediard. I would really like to delete this file. Please help if you can Thanks Dan

Hi
Reboot into SAFE MODE
By pressing the F8 key right when Windows starts, usually right after you hear your computer
beep when you reboot it (some versions of windows will display 'Starting Windows' with a grey progress bar)
you will be brought to a menu where you can choose to boot into safe mode.

If it does not work on the first try, reboot and try again, as you have to be quick when you press it.

I have found that during boot up, right after the computer displays the equipment , memory, etc
installed on your computer, if you start lightly tapping the F8 key, the system will usually display the menu.


In Safe Mode click on Start>Search>All Files and Folders then put Lediard in the All or part of the filename box

Before starting the search, expand More Advanced Options and ensure the boxes for Search Sytem Folders, Search For Hidden Files and Folders, and Search Subfolders are all checked.

When the search is complete try deleting all things Lediard.

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log