Spyware / Malware / Virus Removal

[Resolved] New user

12 min read

Looking for the outcome? Ask AI

Crich85 Topic Starter

Post #1March 13, 2008, 7:59 PM UTC last edited March 15, 2008, 12:28 AM UTC

Hello everyone,

I am new to this forum. I was surfing the internet for some research on ceramic tile showers for the house I am building and one site I went to started popping up pornography and trying to download a bunch of stuff on my computer. I closed everything and rebooted, but i was too late. I don't know what is wrong with my computer now.

I have Norton antivirus, but my subscription is expired. I ran a scan with TrendMicro House Calls and fixed two viruses, but I am still having problems. The computer can be sitting idle with no one using it and the speakers will start playing audio files like someone is getting the entertainment news. I am afraid that someone has gained access to my computer or internet access through my computer and I want to protect all of my files and passwords. I do everything on the computer, including banking and bill paying.

The following is my hijack this log file.

Can someone please help me figure out how to fix my computer? I would greatly appreciate any advice.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:56:43 PM, on 3/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\antiviirus.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\tmp45671.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\tmp51531.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [antiviirus] C:\Program Files\antiviirus.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [QuitCounter] C:\Program Files\Quit Counter\QuitCounter.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: MP3 Rocket (Minimized).lnk = C:\Program Files\MP3 Rocket\MP3Rocket.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146340462125
O16 - DPF: {6F714D46-E4EF-11D4-93EF-00D0D7032099} (Active DJ Studio ActiveX Control) - http://www.christianrock2.net/amp3dj.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game12.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam…ronGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjo…ameLauncher.cab
O21 - SSODL: UnknownAlrt - {21e404ba-d15a-46cf-b1b1-0645e2d27e33} - C:\WINDOWS\Installer\{21e404ba-d15a-46cf-b1b1-0645e2d27e33}\UnknownAlrt.dll
O21 - SSODL: zip - {c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1} - C:\WINDOWS\Installer\{c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1}\zip.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 10563 bytes

Thank you,

Connie

I need advice, please. My computer is still not operating correctly. It is running slow and freezing up. Web sites are running slow, too. I've run spybot and this is my newest log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07:51 PM, on 3/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\ctfmon.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\antiviirus.exe
C:\Program Files\tmp200875.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\tmp205921.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [antiviirus] C:\Program Files\antiviirus.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [QuitCounter] C:\Program Files\Quit Counter\QuitCounter.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: MP3 Rocket (Minimized).lnk = C:\Program Files\MP3 Rocket\MP3Rocket.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146340462125
O16 - DPF: {6F714D46-E4EF-11D4-93EF-00D0D7032099} (Active DJ Studio ActiveX Control) - http://www.christianrock2.net/amp3dj.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game12.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam…ronGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjo…ameLauncher.cab
O21 - SSODL: UnknownAlrt - {21e404ba-d15a-46cf-b1b1-0645e2d27e33} - C:\WINDOWS\Installer\{21e404ba-d15a-46cf-b1b1-0645e2d27e33}\UnknownAlrt.dll
O21 - SSODL: zip - {c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1} - C:\WINDOWS\Installer\{c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1}\zip.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 11046 bytes

jpshortstuff

Post #2March 16, 2008, 6:29 PM UTC

Hi, and Welcome to WhatTheTech

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

As I am still training, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.

jpshortstuff

jpshortstuff

Post #3March 16, 2008, 6:51 PM UTC

Hi

You need to disable TeaTimer, so that it doesn't interfere with our fix.

This is a two step process.
First step:

Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
If you have the new version 1.5, click once on Resident Protection, then right-click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For both versions :

Open Spybot S&D
Click Mode, choose Advanced Mode
Go to the bottom of the vertical panel on the left, click Tools
Then, also in left panel, click Resident shows a red/white shield.
If your firewall raises a question, say OK
In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
OK any prompts.
Use File, Exit to terminate Spybot
Reboot your machine for the changes to take effect.

Download SDFix and save it to your desktop.

It would be a good idea if you print out these instructions or write them down, as you wont have access to the internet.

We need to boot into Safe Mode:

Restart the computer.
as soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
Use the arrow keys to select the Safe mode menu item
Press Enter.
Choose your usual account.

Once in Safe Mode:

Right click the SDFix.zip folder on your Desktop and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.

Thanks.

Crich85

Post #4March 17, 2008, 1:30 AM UTC last edited March 17, 2008, 1:32 AM UTC

jpshortstuff,

Thanks for your response. I have followed the first steps. Following are the results of the sdfix program. I will now dowload Deckard's and send send it in the next post.

SDFix: Version 1.158

Run by [removed] on Sun 03/16/2008 at 09:06 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\DOCUME~1\USER\Desktop\SDFix\SDFix

Checking Services :

Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting

Checking Files :

Trojan Files Found:

C:\WINDOWS\Installer\{21e404ba-d15a-46cf-b1b1-0645e2d27e33}\UnknownAlrt.dll - Deleted
C:\WINDOWS\Installer\{c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1}\zip.dll - Deleted
C:\Documents and Settings\USER\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\USER\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\USER\Favorites\Spyware&Malware Protection.url - Deleted
C:\Program Files\antiviirus.exe - Deleted
C:\WINDOWS\altvxvm.dll - Deleted
C:\WINDOWS\bokpkov.dll - Deleted
C:\WINDOWS\fmsxwqs.exe - Deleted
C:\WINDOWS\rs.txt - Deleted

Folder C:\WINDOWS\Installer\{21e404ba-d15a-46cf-b1b1-0645e2d27e33} - Removed
Folder C:\WINDOWS\Installer\{c334a2f6-3a03-4f78-ae2a-53f1cc57b6c1} - Removed

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-16 21:18:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%ProgramFiles%\\IBM\\Updater\\ucsmb.exe"="%ProgramFiles%\\IBM\\Updater\\ucsmb.exe:*:enabled:IBM Update Connector"
"%ProgramFiles%\\IBM\\Updater\\jre\\bin\\java.exe"="%ProgramFiles%\\IBM\\Updater\\jre\\bin\\java.exe:*:enabled:IBM Update Connector"
"%ProgramFiles%\\IBM\\Updater\\jre\\bin\\javaw.exe"="%ProgramFiles%\\IBM\\Updater\\jre\\bin\\javaw.exe:*:enabled:IBM Update Connector"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Java\\jre1.5.0_01\\bin\\javaw.exe"="C:\\Program Files\\Java\\jre1.5.0_01\\bin\\javaw.exe:*:Enabled:Java™ 2 Platform Standard Edition binary"
"C:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\javaw.exe:*:Enabled:Java™ 2 Platform Standard Edition binary"
"C:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\KODAK\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\KODAK\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Home & Business 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\FlashGet\\flashget.exe"="C:\\Program Files\\FlashGet\\flashget.exe:*:Enabled:Flashget"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"="C:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe:*:Enabled:Java™ Platform SE binary"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe"="C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe:*:Enabled:Nero Home"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\HP Photosmart 11\\Printer\\Hphver04.exe"="C:\\Program Files\\HP Photosmart 11\\Printer\\Hphver04.exe:*:Enabled:About"
"C:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe"="C:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\backWeb-7288971.exe:*:Enabled:backWeb-7288971"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%ProgramFiles%\\IBM\\Updater\\ucsmb.exe"="%ProgramFiles%\\IBM\\Updater\\ucsmb.exe:*:enabled:IBM Update Connector"
"%ProgramFiles%\\IBM\\Updater\\jre\\bin\\java.exe"="%ProgramFiles%\\IBM\\Updater\\jre\\bin\\java.exe:*:enabled:IBM Update Connector"
"%ProgramFiles%\\IBM\\Updater\\jre\\bin\\javaw.exe"="%ProgramFiles%\\IBM\\Updater\\jre\\bin\\javaw.exe:*:enabled:IBM Update Connector"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :

File Backups: - C:\DOCUME~1\USER\Desktop\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp157468.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp163562.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp183343.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp188781.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp200875.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp205921.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp209062.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp215906.exe"
Tue 11 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp309514640.exe"
Tue 11 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp309519703.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp40390.exe"
Sun 16 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp40468.exe"
Sun 16 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp41890.exe"
Sat 15 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp43260671.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp45671.exe"
Sun 16 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp45765.exe"
Sun 16 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp47046.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp47203.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp47796.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp48156.exe"
Sat 15 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp49875.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp51531.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp53234.exe"
Thu 13 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp53484.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp54328.exe"
Sat 15 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp55578.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp59468.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp65125.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp67375.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp70312.exe"
Fri 14 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp72406.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp73328.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp73593.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp76609.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp78671.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp78984.exe"
Wed 12 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp82578.exe"
Sun 16 Mar 2008 16,500 ..SHR — "C:\Program Files\tmp86466531.exe"
Mon 28 Jan 2008 1,404,240 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR — "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Mon 5 Jun 2006 4,348 A.SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sat 2 Sep 2006 95 A..H. — "C:\Program Files\InterActual\InterActual Player\iti2301.tmp"
Mon 13 Mar 2006 262,144 A..H. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP680\A0062326.dll"
Mon 13 Mar 2006 84,604 A..H. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP680\A0062327.exe"
Mon 13 Mar 2006 61,440 A..H. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP680\A0062328.dll"
Mon 13 Mar 2006 95,892 A..H. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP680\A0062329.exe"
Wed 12 Mar 2008 16,500 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP726\A0066426.exe"
Wed 12 Mar 2008 16,500 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP726\A0066428.exe"
Wed 12 Mar 2008 16,500 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP727\A0066441.exe"
Wed 12 Mar 2008 16,500 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP727\A0066444.exe"
Tue 11 Mar 2008 18,686 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067786.dll"
Tue 11 Mar 2008 23,290 A.SH. — "C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067787.dll"
Fri 22 Dec 2006 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Mon 11 Feb 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\b04031f0b83ee952189dd8beb4ee929a\BIT2.tmp"

Finished!

Crich85

Post #5March 17, 2008, 1:42 AM UTC

Jpshortstuff,

I completed Deckard's and here are the files you requested:

main.txt

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-03-16 21:35:47
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.

– Last 5 Restore Point(s) –
62: 2008-03-17 01:35:52 UTC - RP736 - Deckard's System Scanner Restore Point
61: 2008-03-16 15:13:04 UTC - RP735 - System Checkpoint
60: 2008-03-15 14:31:39 UTC - RP734 - System Checkpoint
59: 2008-03-13 18:53:33 UTC - RP733 - Restore Operation
58: 2008-03-13 12:09:13 UTC - RP732 - Installed Java™ 6 Update 5

– First Restore Point –
1: 2008-01-25 00:12:21 UTC - RP675 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

– HijackThis (run as USER.exe) ————————————————

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:13 PM, on 3/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Palm\HOTSYNC.EXE
C:\Documents and Settings\USER\Local Settings\Temporary Internet Files\Content.IE5\2DF4TM8N\dss[1].exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\USER.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [QuitCounter] C:\Program Files\Quit Counter\QuitCounter.exe
O4 - S-1-5-18 Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PowerReg Scheduler.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'Default user')
O4 - .DEFAULT Startup: PowerReg Scheduler.exe (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146340462125
O16 - DPF: {6F714D46-E4EF-11D4-93EF-00D0D7032099} (Active DJ Studio ActiveX Control) - http://www.christianrock2.net/amp3dj.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game12.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam…ronGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjo…ameLauncher.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 10722 bytes

– File Associations ———————————————————–

All associations okay.

– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R2 ibmfilter - c:\windows\system32\drivers\ibmfilter.sys

jpshortstuff

Post #6March 17, 2008, 6:07 PM UTC

Hi

Please remember to keep Spybot's TeaTimer disabled, until I give you the 'all clear'.

1. Go to Start->Run and type in notepad and hit OK.

2. Then copy and paste the content of the following codebox into Notepad:

@echo off
FOR %%G IN (
"C:\Program Files\tmp*.exe"
) DO (
attrib -r -h -s %%G
del /q /f %%G
)
del delete.bat

3. Save the file to your DESKTOP as "delete.bat". Make sure to save it with the quotes. Once saved, the icon to click should look like this on your desktop: [external image: Posted Image]

4. Double click delete.bat.

Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [QuitCounter] C:\Program Files\Quit Counter\QuitCounter.exe

Close all browsers and windows except for HijackThis and click Fix Checked.

Please do an online scan with Kaspersky WebScanner

Follow this link in Internet Explorer (Note: You must use Internet explorer to use Kaspersky): Kaspersky WebScanner

You will be prompted to install an ActiveX component from Kaspersky,
Click Yes.

The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make sure that the following are selected:
o Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
o Scan Options:
Scan Archives Scan Mail Bases
Click OK
Now under select a target to scan:
Select My Computer
The program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
o Now click on the Save as Text button:
Save the file to your desktop.

Please post the results of the Kaspersky scan in your next reply, along with a fresh HijackThis log. Also, please give a detailed description of how your computer is running and behaving at the moment, listing any remaining problems.

Thanks.

Crich85

Post #7March 18, 2008, 12:25 AM UTC

Hi,

I did everything you suggested and the following are my log files:

Kaspersky:

——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Monday, March 17, 2008 8:21:03 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 17/03/2008
Kaspersky Anti-Virus database records: 636169
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics:
Total number of scanned objects: 82455
Number of viruses found: 4
Number of infected objects: 61
Number of suspicious objects: 0
Duration of the scan process: 01:14:36

Infected Object Name / Virus Name / Last Action
C:\Deckard\System Scanner\backup\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.a skipped
C:\Documents and Settings\All Users\Application Data\IBM\messages\logs\lf000.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-17_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\2F82788D.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\C524B948.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\USER\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\USER\Desktop\SDFix\SDFix\backups\backups.zip/backups/altvxvm.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\Documents and Settings\USER\Desktop\SDFix\SDFix\backups\backups.zip/backups/antiviirus.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Documents and Settings\USER\Desktop\SDFix\SDFix\backups\backups.zip/backups/bokpkov.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\Documents and Settings\USER\Desktop\SDFix\SDFix\backups\backups.zip/backups/fmsxwqs.exe Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\Documents and Settings\USER\Desktop\SDFix\SDFix\backups\backups.zip ZIP: infected - 4 skipped
C:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\USER\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\USER\Local Settings\Temp\~DF1910.tmp Object is locked skipped
C:\Documents and Settings\USER\Local Settings\Temp\~DF192B.tmp Object is locked skipped
C:\Documents and Settings\USER\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\USER\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\USER\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\USER\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\KODAK\Kodak EasyShare software\bin\Catalog\EasyShare.me Object is locked skipped
C:\Program Files\KODAK\Kodak EasyShare software\bin\Catalog\EasyShare.mm Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\L0000012.FCS Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\KODAK\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\tmp157468.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp163562.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp183343.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp188781.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp200875.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp205921.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp209062.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp215906.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp309514640.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp309519703.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp40390.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp40468.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp41890.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp43260671.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp45671.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp45765.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp47046.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp47203.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp47796.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp48156.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp49875.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp51531.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp53234.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp53484.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp54328.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp55578.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp59468.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp65125.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp67375.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp70312.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp72406.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp73328.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp73593.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp76609.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp78671.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp78984.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp82578.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\Program Files\tmp86466531.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP726\A0066426.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP726\A0066428.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP727\A0066441.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP727\A0066444.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP727\A0066453.EXE Infected: not-a-virus:AdWare.Win32.Background skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP728\A0066520.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP728\A0066521.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067786.dll Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067787.dll Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067788.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067789.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067790.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067791.exe Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067795.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067796.exe Infected: Trojan-Dropper.Win32.Agent.ftv skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067797.dll Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP735\A0067798.exe Infected: not-a-virus:AdWare.Win32.Vapsup.cop skipped
C:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP736\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{6B84D59F-FD78-4122-AB2D-D83C9A1AC327}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\_restore{29FD9B63-4F58-4DB0-B2C4-8709D5244F27}\RP736\change.log Object is locked skipped

Scan process completed.

New Hijack this file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:48 PM, on 3/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - S-1-5-18 Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PowerReg Scheduler.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'Default user')
O4 - .DEFAULT Startup: PowerReg Scheduler.exe (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146340462125
O16 - DPF: {6F714D46-E4EF-11D4-93EF-00D0D7032099} (Active DJ Studio ActiveX Control) - http://www.christianrock2.net/amp3dj.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game12.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam…ronGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjo…ameLauncher.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 10676 bytes

My computer has been running much better. I'm still not sure that it's okay to use for online banking. I want to be sure there are no viruses attached to my root files. Kasperksy still picked up some viruses. I will use the computer tonight and see if it's still doing anything odd.

Thank you for all of your help. I really appreciate it.

Connie

jpshortstuff

Post #8March 18, 2008, 2:50 AM UTC

Hi

When running delete.bat from my last post, did you get any error messages? Is the file still on your dekstop?

Please download the OTMoveIt2 by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).

Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

C:\Program Files\tmp157468.exe
C:\Program Files\tmp163562.exe
C:\Program Files\tmp183343.exe
C:\Program Files\tmp188781.exe
C:\Program Files\tmp200875.exe
C:\Program Files\tmp205921.exe
C:\Program Files\tmp209062.exe
C:\Program Files\tmp215906.exe
C:\Program Files\tmp309514640.exe
C:\Program Files\tmp309519703.exe
C:\Program Files\tmp40390.exe
C:\Program Files\tmp40468.exe
C:\Program Files\tmp41890.exe
C:\Program Files\tmp43260671.exe
C:\Program Files\tmp45671.exe
C:\Program Files\tmp45765.exe
C:\Program Files\tmp47046.exe
C:\Program Files\tmp47203.exe
C:\Program Files\tmp47796.exe
C:\Program Files\tmp48156.exe
C:\Program Files\tmp49875.exe
C:\Program Files\tmp51531.exe
C:\Program Files\tmp53234.exe
C:\Program Files\tmp53484.exe
C:\Program Files\tmp54328.exe
C:\Program Files\tmp55578.exe
C:\Program Files\tmp59468.exe
C:\Program Files\tmp65125.exe
C:\Program Files\tmp67375.exe
C:\Program Files\tmp70312.exe
C:\Program Files\tmp72406.exe
C:\Program Files\tmp73328.exe
C:\Program Files\tmp73593.exe
C:\Program Files\tmp76609.exe
C:\Program Files\tmp78671.exe
C:\Program Files\tmp78984.exe
C:\Program Files\tmp82578.exe
C:\Program Files\tmp86466531.exe

Return to OTMoveIt2, right click in the "Paste Standard List of Files/Folders to Move" window (under the light blue bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt2

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Any other problems?

Thanks.

Crich85

Post #9March 18, 2008, 3:03 AM UTC

Hi, delete.bat file is no longer on my desktop. I do not recall if there were any error messages when I ran it before. Here is my move it file you requested: C:\Program Files\tmp157468.exe moved successfully. C:\Program Files\tmp163562.exe moved successfully. C:\Program Files\tmp183343.exe moved successfully. C:\Program Files\tmp188781.exe moved successfully. C:\Program Files\tmp200875.exe moved successfully. C:\Program Files\tmp205921.exe moved successfully. C:\Program Files\tmp209062.exe moved successfully. C:\Program Files\tmp215906.exe moved successfully. C:\Program Files\tmp309514640.exe moved successfully. C:\Program Files\tmp309519703.exe moved successfully. C:\Program Files\tmp40390.exe moved successfully. C:\Program Files\tmp40468.exe moved successfully. C:\Program Files\tmp41890.exe moved successfully. C:\Program Files\tmp43260671.exe moved successfully. C:\Program Files\tmp45671.exe moved successfully. C:\Program Files\tmp45765.exe moved successfully. C:\Program Files\tmp47046.exe moved successfully. C:\Program Files\tmp47203.exe moved successfully. C:\Program Files\tmp47796.exe moved successfully. C:\Program Files\tmp48156.exe moved successfully. C:\Program Files\tmp49875.exe moved successfully. C:\Program Files\tmp51531.exe moved successfully. C:\Program Files\tmp53234.exe moved successfully. C:\Program Files\tmp53484.exe moved successfully. C:\Program Files\tmp54328.exe moved successfully. C:\Program Files\tmp55578.exe moved successfully. C:\Program Files\tmp59468.exe moved successfully. C:\Program Files\tmp65125.exe moved successfully. C:\Program Files\tmp67375.exe moved successfully. C:\Program Files\tmp70312.exe moved successfully. C:\Program Files\tmp72406.exe moved successfully. C:\Program Files\tmp73328.exe moved successfully. C:\Program Files\tmp73593.exe moved successfully. C:\Program Files\tmp76609.exe moved successfully. C:\Program Files\tmp78671.exe moved successfully. C:\Program Files\tmp78984.exe moved successfully. C:\Program Files\tmp82578.exe moved successfully. C:\Program Files\tmp86466531.exe moved successfully. OTMoveIt2 by OldTimer - Version 1.0.21 log created on 03172008_230316

Crich85

Post #10March 18, 2008, 3:05 AM UTC

Regarding any other problems, I notice that my home page for comcast does not load completely. I can not do any searches from the comcast home page. I have to go to live search to do any searching. Connie

jpshortstuff

Post #11March 18, 2008, 7:12 AM UTC

Can I see a new HijackThis log please?

Crich85

Post #12March 18, 2008, 10:33 PM UTC

Here is my new hijack this log. My computer seems to be running fine right now. The internet is working fine also. I'm not having any problems today.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:32:17 PM, on 3/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\SKDAEMON.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\OSA.EXE
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Palm\HOTSYNC.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UC_Start] C:\Program Files\IBM\Updater\\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Hot Key Kbd Daemon] SKDAEMON.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - S-1-5-18 Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PowerReg Scheduler.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE (User 'Default user')
O4 - .DEFAULT Startup: PowerReg Scheduler.exe (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - http://www-307.ibm.com/pc/support/acpir.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1146340462125
O16 - DPF: {6F714D46-E4EF-11D4-93EF-00D0D7032099} (Active DJ Studio ActiveX Control) - http://www.christianrock2.net/amp3dj.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtv.com/images/app/view22rte.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game12.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://playgames.comcast.net/Gameshell/Gam…ronGameHost.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://playgames.comcast.net/online2/mahjo…ameLauncher.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

–
End of file - 10610 bytes

jpshortstuff

Post #13March 19, 2008, 1:41 AM UTC

I have Norton antivirus, but my subscription is expired.

If this is the case, you either need to renew your subscription, or uninstall Norton Anti-Virus and install a free Anti-Virus program (like Avast! or AVG Free). Make sure you only have one on-access (real-time) scanner running at any one time.

Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playgames.comcast.net/online2/bejew…aploader_v6.cab

Close all browsers and windows except for HijackThis and click Fix Checked.

Log looks good

Clean up with OTMoveIt2

Double-click OTMoveIt2.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Set correct settings for files that should be hidden in Windows XP

Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
If unchecked please checkHide protected operating system files (Recommended)
If necessary check "Display content of system folders"
If necessary Uncheck Hide file extensions for known file types.
Click OK

Re-enable TeaTimer:

Open Spybot
Click on Tools in bottom left hand corner.
Click on Resident.
Check Resident "TeaTimer" box.
Click on Allow change ONLY to popup box with:
Entry: SpybotSD Teatimer
Click on Mode, select Default mode
Close Spybot

Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections.

System restore:
We will now clear your existing system restore points and establish a new clean restore point:
- Go to Start > All Programs > Accessories > System Tools > System Restore
- Select Create a restore point, and Ok it.
- Next, go to Start > Run and type in cleanmgr
- Select the More options tab
- Choose the option to clean up system restore and OK it.
  
  This will remove all restore points except the new one you just created.
Make sure you do this now, as your System Restore currently has infected files in it.
Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.
Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.
Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

SpywareBlaster is another real-time scanner that prevents most spyware from even being installed.
Freely available: Download SpywareBlaster

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff

Crich85

Post #14March 23, 2008, 12:03 AM UTC last edited March 23, 2008, 12:06 AM UTC

JPshortstuff, I uninstalled norton and installed avg 7.5. Ran Otmoveit, set correct settings for files as recommended, re-enabled Teatimer and established a new system restore point and cleared the old restore points. I did not install spywareblaster or winpatrol. Can I use them with AVG? Connie

jpshortstuff

Post #15March 25, 2008, 1:32 AM UTC

Running Spyware Blaster or WinPatrol with AVG AV is perfectly fine. If you are worried about your system's performance, then perhaps you should just install one to begin with, and then see how it affects your system. These programs are not completely necessary, but they do add that little extra protection to your computer, and will pick up things that your anti-virus wont. Please can I just see one final HijackThis log before we close this topic. Thanks.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI

[Resolved] New user

✨ Ask AI

Ask AI