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Slow boot at early stage

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Hi, A couple of weeks ago I got infected by a virus (Bagle?) which wiped out my security software and made my system boot much more slowly. The delay is basically much earlier in the boot process than most of the "Guide to why your pc is slow booting"-type advice. As soon as the BIOS has finished its display telling me it has found my drives it then just sits there for 2 or 3 minutes before the usual Boot Menu shows up (with its normal 30sec countdown), after which everything is normal. It used to be just 2 or 3 seconds rather than minutes. Now I had help from another forum to remove the malware and am told my system is now clean. When informed of the remaining delay problem the helper basically said it was now out of his specialty and he referred me here so I am asking you guys for help please. Further info - Some of my security apps had to be re-installed as they had been corrupted. Since then I have tried booting to the Recovery Console and tried FIXMBR and FIXBOOT but they made no difference. I have also tried AVG AntiRootkit which found nothing. It is quite possible that the problem could be unrelated to the viral attack although would be a strange coincidence. I have tried lots of tests and possible fixes but to no avail so I am just now looking for ideas in case someone comes up with something I haven't tried. My system is a Dual Core system, 2040Mb RAM and over 100GB disk space free. Running WinXP Pro SP2. All updates applied.
Hello, Would you tell me what security software you are using? I ask because some security software checks the boot sector for viruses before the boot process. (this is a good thing).
Hi hottroc Have you checked that your pagefile haven't been messed with? A re-install of your chip-set drivers may do the trick. Regards Abydos
I have a couple thoughts.

A couple of weeks ago I got infected by a virus (Bagle?) which wiped out my security software

This is very disturbing. What security software? Note the Beagle virus, in its many variants, is not very sophisticated and has been around for years. Even mediocre anti-virus programs should have caught it before it could execute its malicious code.

Speaking generally, without pointing fingers or making accusations, but typically, when a computer becomes infected even though there is the necessary security programs in place, it is usually due to a lapse in "user discipline" - that part of "Practicing Safe Computing", either in keeping the system patched and updated in a timely manner, to include Windows critical updates and anti-malware signature/definition files, failure to scan downloads and attachments before scanning, or visiting sites badguys tend to wallow in, such as P2P sites where illegal file sharing is tolerated, porn, or illegal gambling sites.

If the security systems have not been upgraded and your computing habits are the same as when your system was infected, then it is very likely you have been, or will be soon, reinfected. Here's a link to my canned text on Cleaning Out Malware. Use it for ideas and suggestions to complement your current defenses, and computing practices. You might want to run through it just to make sure your system is clean now.

Any errors in Device Manager? Usually, assuming the computer is malware free, at this stage in the boot process, drivers for added hardware are attempting to loading up. Delays can occur here for several reasons:

Corrupt driver
Failing hardware
Missing expected hardware
New unexpected hardware

I would disconnect any extra or unneeded devices, especially USB devices (memory sticks, external drives, cameras, etc), then reboot and see what happens.

Chkdsk is a command-line (DOS prompt) tool within Windows that checks disk volumes for errors. If run with the proper switch, it will also attempt to repair errors it finds. Chkdsk can repair bad sectors, lost clusters, cross-linked files, and directory errors. To use chkdsk, you must be logged on as an administrator, or be in the administrators group.

1. Click Start, and then Run.
2. In the 'Open' text box, enter cmd, then press Enter.
3. At the command prompt, enter chkdsk [drive]: /r (note the space before the "/r" and be sure to replace [drive] with the applicable drive letter). Press Enter to start.

Note: If chkdsk finds files in use (and it probably will), you will receive the following message:

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)

Press Y then press Enter to allow chkdsk to run at next bootup, then reboot.

Note: You will see many folks suggest using the /f switch instead of /r. The /r switch is better because it also instructs chkdsk to search for and attempt to repair bad sectors. /r includes /f. To see the switch descriptions, enter chkdsk /? at that command prompt, and press Enter.

If the drives are okay, and you don't have any more malware, does it take an extremely long time to boot in Safe Mode? If so, then I would agree with Abydos and would be looking at motherboard drivers - I would check the maker's website for new one. NOTE: I do not recommend you flash the BIOS. If the boot process is hitting the drives, the BIOS is working.

For the record - My XPPSP2 takes over 4 minutes to fully boot - that's to set up two monitors, the RAID, then boot into Windows and setup my security defenses.

the usual Boot Menu shows up (with its normal 30sec countdown)

You know, you can easily change that 30 seconds to something less in msconfig. I have mine set to 7 seconds. There is about a 4 second delay before the countdown starts, and it shows up on my monitors, so that gives me 3 seconds to interrupt the process and select another option (I have added Safe Mode so I don't have to franticly hit F8), or just continue on and boot normally. I don't think most people need 30 seconds to make a decision there.
Hi Guys, some great suggestions there, thanks…. HFCG - AVG 7.5 Free Ed., Comodo Pers. Firewall, AVG Anti-spyware, SpywareBlaster and I also frequently run Adaware. Oh and MS Defender. Deffo seems to me that it could be something to do with the boot sector. Abydos - Both of your suggestions are things I haven't checked or tried but could you give me further instructions please. Digerati - I can confirm that the original virus problem was partly as a result of a "lapse in user discipline", a rare one though :-) I scan any downloads/attachments with AVG before opening them. In this case the scan falsely said there were no viruses, but it became obvious there were. No errors in Device Manager but as far as…. "Corrupt driver Failing hardware Missing expected hardware New unexpected hardware" then there are definitely possibilities here especially with the top two. Regarding the bottom two, I changed my printer shortly before though all the drivers and software seemed to install OK. I will try your suggestion of disconnecting everything when I get chance. I have tried chkdsk /r which made no difference. The option to choose F8 is AFTER the delay, so basically yes it is still there if I boot to Safe Mode. I will check the mboard manufacturer (Asrock) for updates but last time I looked I had the latest. Finally, I am not too concerned about the 30 secs which can be bypassed by pressing Enter anyway, it is the 2 or 3 minutes that were'nt there before and cant be bypassed that worry me.

HFCG - AVG 7.5 Free Ed., Comodo Pers. Firewall, AVG Anti-spyware, SpywareBlaster and I also frequently run Adaware. Oh and MS Defender. Deffo seems to me that it could be something to do with the boot sector.

Which of these did you have before you where infected. (I am looking for changes to your system)
I do not see any of these running a scan at boot.
Do you have any USB devices pluged in at boot?
If not I would look for corrupt device drivers.
Have you added or removed any hardware?
One last question, when you cleaned the virus did you use an antivirus that you later removed?

HFCG - AVG 7.5 Free Ed., Comodo Pers. Firewall, AVG Anti-spyware, SpywareBlaster and I also frequently run Adaware. Oh and MS Defender. Deffo seems to me that it could be something to do with the boot sector.

Which of these did you have before you where infected. (I am looking for changes to your system)
I do not see any of these running a scan at boot.
Do you have any USB devices pluged in at boot?
If not I would look for corrupt device drivers.
Have you added or removed any hardware?
One last question, when you cleaned the virus did you use an antivirus that you later removed?


Hi HFCG,

Answers to your questions as follows:

I had all of them before I was infected. Around the time of the infection I updated the Comodo to the latest version (v3) which is now called Comodo Firewall Pro. That is the only change apart from standard updates such as signature files etc.

Scan at boot - don't think anything runs a scan at boot, but I did have AVG scheduled to run a daily scan.

USB devices plugged in during boot are printer,scanner,webcam.

Corrupt device drivers - sounds possible, how can I tell which drivers?

Only change to hardware was the printer but that was about a few days before the problems so I think it was working OK. I am using the latest drivers downloaded from the HP website.

Part of the malware removal involved the use of an online scanner and several other tools which were removed or uninstalled after but I believe the slow startup issue occurred post-virus or during-virus but pre-fixes. To try to make that clearer….the slow startup problem occurred before the clean of the system began. It was, I assumed maybe wrongly, a symptom of the infection.
Hi Check the boot order in the BIOS . Set to Hard drive 0 as number 1, with CD/DVD/optical as no 2, delays can happen when your machine is set to boot to a device it cannot find (or is non bootable) ie a USB or Network You may nned to enter "Advanced Settings" in your BIOS to alter the boot priority. Regards paws
I'll try this next time I reboot and let you know if it works. Thanks for the suggestion. If I remember I think I did change the order around the time the problem started.
OK, changed the boot order so the HD was 1st. Unfortunately made no difference. I did notice though that the delay still occurs even when going into the BIOS. Ie after startup, press F2 to get to BIOS, wait long time before BIOS settings screen appears! This implies to me that whatever is causing the delay is pre-BIOS. IS there anything pre-BIOS? There must be something because there is the screen that tells you about your Memory and Hard Drives and Bios Version etc. (Is that called the CMOS?) Anyway if that gives anyone any better clues please let me know.
Hi, Ok, but make sure its hard drive 0 you are trying to boot from not hard drive1 Make sure that any non essential items are unplugged……network cables, USB drives, printers scanners vid cams etc Any external removable cards?…remove them, any camera memory cards or the like remove them. Aim to boot with (if a desk top computer) just the following connected to your computer 1 power supply cable from mains 2 PS2 mouse and keyboard (NOT USB!) Borrow PS2 ones if necessary 3 VGA cable to VDU (if a laptop) make sure its switched off (not sleep/hibernate/standby) 1 Remove battery 2 Connect mains electric via power supply transformer (if fitted) 3 all other external connections are unplugged and PCI slots/memorycards(external)are empty 4 now try to boot. If still no joy make a note of all BIOS settings (so you can put it back as it was) and please don't skimp on this, make your notes comprehensive and 100% complete Reset BIOS to default (sometimes called conservative) save changes and exit. Now reboot. See how you go Regards paws
Hi, sorry to take so long, it took me a long time to find out, and with some help from all your replies above, I now know for definite what is causing this problem. It is my HP Photosmart 8250 printer. I recently uninstalled all the drivers and software and unplugged it from the USB port and was surprised that a reboot suddenly went back to only a few seconds. After re-installing the drivers and plugging it back in again etc sure enough the delay is back. I can now replicate this behaviour at will. Don't know how to fix the problem though? (I have the most up-to-date drivers from HP before anyone suggests) Currently I can't get the printer to print which is why I was trying to re-install the drivers. But that really is a different topic as printing was working fine before when I started this thread. If anyone has any further suggestions based on this new info please feel free to let me know. (for those who are going to say to ditch the HP carp**, i'm already considering it, taa)
I have found this page which seems to provide the cause and solutions or workarounds too:

http://h10025.www1.hp.com/ewfrf/wc/documen…39&rule=487

I've not tried the workarounds yet (my PC is NOT one of the listed ones) but this certainly seems to be the issue.

It looks like it applies to all Photosmart printers too so I'm surprised this problem has not been more common (more people affected).

Thanks for all your help and suggestions, hope someone else might find this thread useful sometime.

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