This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Help

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I have been getting ads that pop up, icons that show up on my desktop after login/reboot, and my homepage gets changed to some adware cleaner web site. I have PC Tools Spayware Doctor installed and that is blocking all registry changes for now, so my homepage is what I set it as, but I get messages from Spyware Doctor saying that explorer.exe is trying to write to the registry. I also get detection of Adware.Agent.BN from PC Tools. other tools I have installed and tried include the lastest versions of Ad-Aware, SpyHunter, and Symantec Anti-Virus (Program - 10.1.6.6010, Scan Engine - 71.4.0.15, Virus Def - 03/04/2008 rev 16)

I have been trying to fix this for almost a week now and I am getting close to throwing the system out the window :pullhair:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:13:53 PM, on 3/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Smith Micro\QuickLink Mobile\sm1xsvc.exe
C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
c:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\PROGRA~1\Belarc\BelMonitor\BANTMonitorSvc.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Symantec\ESM\bin\wxp-ix86\esmagent.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
C:\Em\opt\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Novadigm\RADEXECD.exe
C:\PROGRA~1\Novadigm\RADSCHED.exe
C:\PROGRA~1\Novadigm\RADSTGMS.exe
C:\Program Files\NMCI\RAS\RASMonitor.exs
c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Tumbleweed\Desktop Validator\DVService.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSCM.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe
C:\WINDOWS\system32\typeperf.exe
C:\WINDOWS\system32\smlogsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe
F:\HJT v2\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.divx.com/divx/webplayerdemo/en?y…=6.8&yo=iet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = NAVY MARINE CORPS INTRANET
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy:81;gopher=proxy:80;http=proxy:80;https=proxy2:443
O1 - Hosts: ***DELETED FOR PRIVACY/ANONIMITY***
O1 - Hosts: ***DELETED FOR PRIVACY/ANONIMITY***
O1 - Hosts: ***DELETED FOR PRIVACY/ANONIMITY***
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SXG Advisor - {4C0C8119-1DF3-43EB-9551-B58AF1E04CA9} - C:\WINDOWS\dgtxrdfknf.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ekvgsnw - {CBBF7BAC-D39B-4FC2-930E-8C2F6C73B45F} - C:\WINDOWS\ekvgsnw.dll
O4 - HKLM\..\Run: [HWINV2K] C:\Em\Bin\Tivoli_Em\HwInv2K.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SetasPortable] c:\windows\custom\client\setasportable.exe /setpower
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RasUserSettings] C:\Program Files\NMCI\RAS\RASUserSettings.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe"
O4 - HKLM\..\Run: [NoStandby] C:\PROGRA~1\Novadigm\NoStandBy.exe /Check
O4 - HKLM\..\Run: [TRIMAutoDeploy] "C:\Program Files\TRIM Context\TRIMAutoDeploy.exe" /S
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] c:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [%%DELETE_VALUE%%] CreateCD50
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [EDS Registry] C:\WINNT\EDSREG.VBS
O4 - HKLM\..\Run: [IRIS_XRX_S2P] C:\Program Files\Xerox\Xerox Phaser 6110MFP\PSU\Scan2pc.exe
O4 - HKLM\..\Run: [Xerox PanelMgr] C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [TkBellExe] "realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [NSSetProxy] C:\Program Files\NetScreen\NetScreen-Remote\NSSetProxy.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [NSSetProxy] C:\Program Files\NetScreen\NetScreen-Remote\NSSetProxy.exe (User 'Default user')
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=about:blank
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ***DELETED FOR PRIVACY/ANONIMITY***
O17 - HKLM\Software\..\Telephony: DomainName = ***DELETED FOR PRIVACY/ANONIMITY***
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ***DELETED FOR PRIVACY/ANONIMITY***
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O21 - SSODL: alofkmn - {4E214101-0F30-43EF-92B9-DCC2D467BCEA} - C:\WINDOWS\alofkmn.dll
O21 - SSODL: bxlrvps - {7FEF2706-4861-4E24-9637-00A47331A9FF} - C:\WINDOWS\bxlrvps.dll
O21 - SSODL: VolumeDrv - {fe002689-01f5-43a6-b082-fa4c63c5decb} - C:\WINDOWS\Installer\{fe002689-01f5-43a6-b082-fa4c63c5decb}\VolumeDrv.dll
O23 - Service: ActivClient Authentication Service (acachsrv) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: BelMonitor Service (BelMonitorService) - Belarc, Inc. - C:\PROGRA~1\Belarc\BelMonitor\BANTMonitorSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CPR Loader (CPRLoader) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Enterprise Security Agent (ESMAgent) - Unknown owner - C:\Program Files\Symantec\ESM\bin\wxp-ix86\esmagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc. - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Em\opt\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: OracleOra92ClientCache - Unknown owner - C:\Program Files\Oracle\ora92\bin\ONRSD.EXE
O23 - Service: Radia Notify (RADEXECD) - Novadigm - C:\PROGRA~1\Novadigm\RADEXECD.exe
O23 - Service: Radia Scheduler (RADSCHED) - Novadigm - C:\PROGRA~1\Novadigm\RADSCHED.exe
O23 - Service: Radia MSI Redirector (RADSTGMS) - Novadigm - C:\PROGRA~1\Novadigm\RADSTGMS.exe
O23 - Service: Reflection TimeSync - WRQ, Inc. - C:\Program Files\Reflection\rtsserv.exe
O23 - Service: Remote Access Monitor (Remote_Access_Monitor) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SM1X Service (SM1XSVC) - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\QuickLink Mobile\sm1xsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: Tumbleweed Desktop Validator - Tumbleweed Communications Inc. - C:\Program Files\Tumbleweed\Desktop Validator\DVService.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

–
End of file - 12829 bytes
1) Download SmitfraudFix.exe by S!Ri from here and save it to your Desktop.

If you already have a copy, open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "4" and then to check for updates.
Don't forget to allow SmiUpdate.exe access through your firewall.
Once it has updated, or if there are no updates available, continue with the scan, "option 1", below.

2) Double click SmitfraudFix.exe - this will open a Command Window and also create the SmitfraudFix folder on your Desktop. Once you have read the information, "press any key to continue…"
Press "1" and then to start the search process.
When the search has completed, a text file, rapport.txt, will open with the results in - Copy and paste this report into your next reply.

A copy of the report can be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
For most, this file can be found by double-clicking My Computer and then Local Disk (C:)


IMPORTANT: Do NOT run any other options until you are asked to do so!

Please Note: Some security programs will incorrectly identify this tool as potentially or actually malicious due to some of it's components. Although these files can be used maliciously, they are an integral part of the fix and I recommend you tell your scanner to mind it's own business this time.

Also, run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
rapport.txt

SmitFraudFix v2.300

Scan done at 16:32:10.05, Wed 03/05/2008
Run from G:\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Smith Micro\QuickLink Mobile\sm1xsvc.exe
C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
c:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\PROGRA~1\Belarc\BelMonitor\BANTMonitorSvc.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Symantec\ESM\bin\wxp-ix86\esmagent.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Novadigm\RADEXECD.exe
C:\PROGRA~1\Novadigm\RADSCHED.exe
C:\PROGRA~1\Novadigm\RADSTGMS.exe
C:\Program Files\NMCI\RAS\RASMonitor.exs
c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Tumbleweed\Desktop Validator\DVService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\smlogsvc.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Em\opt\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSCM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\NMCI\RAS\RASUserSettings.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Xerox\Xerox Phaser 6110MFP\PSU\Scan2pc.exe
C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» D:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\fkxvkns.exe FOUND !
C:\WINDOWS\Tasks\At?.job FOUND !
C:\WINDOWS\Tasks\At??.job FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\Administrator


»»»»»»»»»»»»»»»»»»»»»»»» D:\Documents and Settings\Administrator\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» D:\DOCUME~1\ADMINI~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"SubscribedURL"=""
"FriendlyName"="Privacy Protection"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri
+————————————————–+
[!] Suspicious: dgtxrdfknf.dll
BHO: SXG Advisor - {4C0C8119-1DF3-43EB-9551-B58AF1E04CA9}
TypeLib: {35DF3288-BF76-4686-BBA9-487B78504186}
Interface: {B4329931-A072-43FB-ADDE-6A4BC10AB87D}
Interface: {D8905E08-659D-4035-918C-AA24F5E91BA9}

[!] Suspicious: ekvgsnw.dll
Toolbar: ekvgsnw - {CBBF7BAC-D39B-4FC2-930E-8C2F6C73B45F}
TypeLib: {08BD7126-F6C6-417F-8923-4C85EAEB94C7}
Interface: {B6858403-7EA0-4997-AC48-059DFB114135}
Classe: ekvgsnw.brxt
Classe: ekvgsnw.ToolBar.1

[!] Suspicious: alofkmn.dll
SSODL: alofkmn - {4E214101-0F30-43EF-92B9-DCC2D467BCEA}

[!] Suspicious: bxlrvps.dll
SSODL: bxlrvps - {7FEF2706-4861-4E24-9637-00A47331A9FF}

[!] Suspicious: VolumeDrv.dll
SSODL: VolumeDrv - {fe002689-01f5-43a6-b082-fa4c63c5decb}


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Sierra Wireless AC595 1xEV-DO Network Adapter - Packet Scheduler Miniport
DNS Server Search Order: 68.28.114.91
DNS Server Search Order: 68.28.122.93

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS3\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

unistall_list.txt


Adobe Flash Player 9 ActiveX
Adobe Reader 8
Adobe SVG Viewer 3.0
Apple Software Update
BlackBerry Desktop Software 4.2.1
BlackBerry Desktop Software 4.2.1
Boldon James MasterKeyPlus
Citrix Presentation Server Client
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Dell Touchpad
Diskeeper 2007 Professional
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
ESM 6.0
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB895997)
Hotfix for Windows XP (KB910482)
Hotfix for Windows XP (KB921090)
Hotfix for Windows XP (KB926239)
Intel® Graphics Media Accelerator Driver
IPIX 6.2
J2SE Runtime Environment 5.0 Update 1
Java 2 Runtime Environment Standard Edition v1.3.1_14
Java 2 Runtime Environment Standard Edition v1.3.1_15
Java 2 Runtime Environment, SE v1.4.2_06
K-Lite Mega Codec Pack 3.7.5
Kyocera Wireless USB Driver for Data Cards
LiveUpdate 3.1 (Symantec Corporation)
Macromedia Shockwave Player
Media Library Management Wizard
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft Organization Chart 2.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mobile Broadband Drivers
Movie Maker Background Music Files
Movie Maker Sound Effects
Movie Maker Title Images
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
NetScreen Remote Login
NetScreen-Remote
PAL 4.3
PANTECH PC Card
Personal License Update Wizard for Windows Media Player
Plus! MP3 Audio Converter LE
QuickLink Mobile
QuickTime
Quicktime 6.3
Radia Application Manager Subscriber
RAS Tools 3.04
RealPlayer Enterprise
Roxio CinePlayer
Roxio DigitalMedia Audio
Roxio DigitalMedia Copy
Roxio DigitalMedia Data
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Sierra Wireless USB Driver Package
Sierra Wireless USB MUX Driver Package
Sprint Mobile Broadband (Sierra)
SpyHunter
Spyware Doctor 5.5
Symantec Client Security
Time Zone Data Update Tool for Microsoft Office Outlook
TRIM Context
TRIM Context TRIMScan
Tumbleweed Desktop Validator
Update for Windows XP (KB911280)
Update for Windows XP (KB931836)
Update for Windows XP (KB932590)
Update for Windows XP (KB933811)
User Profile Hive Cleanup Service
Windows Installer 3.1 (KB893803)
Windows Media Bonus Pack for Windows XP
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player 9 Series
Windows Media Player Hotfix [See wm828026 for more information]
Windows Media Player Playlist Import to Excel Wizard
Windows Media Player Skin Importer
Windows Media Player Tray Control
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888083
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinZip 11.0
Xerox Phaser 6110MFP
XP Codec Pack
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware from here and save it to your Desktop.

If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click avgas-signatures-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is…" - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.


2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "4" and then to check for updates.
Don't forget to allow SmiUpdate.exe access through your firewall.
Once it has updated, or if there are no updates available, close the window and the folder.

3) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Boot into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "2" and then to start the cleaning process.
  • Wait for the tool to complete and disk cleanup to finish.
  • You will be prompted "Registry cleaning - Do you want to clean the registry ? Press "Y" and then .
  • The tool will also check if wininet.dll is infected. You may be prompted to "Replace infected file ?" - press "Y" and then .
Your PC now needs to be rebooted. If this does not happen automatically, you will need to do so manually. Either way, your PC will need to be booted back INTO SAFE MODE.

3) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O2 - BHO: SXG Advisor - {4C0C8119-1DF3-43EB-9551-B58AF1E04CA9} - C:\WINDOWS\dgtxrdfknf.dll

O3 - Toolbar: ekvgsnw - {CBBF7BAC-D39B-4FC2-930E-8C2F6C73B45F} - C:\WINDOWS\ekvgsnw.dll


CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

4) Remove any/all of the following files/folders that you can find:

Files

C:\WINDOWS\dgtxrdfknf.dll
C:\WINDOWS\ekvgsnw.dll


As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'


5) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.
Do this for all Usernames.

6) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

7) Go to Start > Control Panel > Internet Options and under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

8) Go to Start > Control Panel > Display.
Select the Desktop Tab, click on Customise Desktop… and then select the Web Tab.
Under Web pages: you should see a checked entry called Security info - or similar. Highlight this entry and then click the Delete button.
Finally click OK > Apply > OK.

9) Empty the Recycle Bin.

10) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG A-S.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG A-S.

11) Reboot into Normal Mode.

12) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "3" and then to "Delete Trusted Zone".
When prompted "Restore Trusted Zone ?", press "Y" and then .

* Please Note: If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection *

Will you then post the following:
  • A new HJT log,
  • The AVG A-S log,
  • The text file rapport.txt that will be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
    For most, this file can be found by double-clicking My Computer and then Local Disk (C:)
  • A description of how your PC is behaving.
Everything appears to be running fine, system has been up for approx 1 hour

HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:13 AM, on 3/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Smith Micro\QuickLink Mobile\sm1xsvc.exe
C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
c:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Belarc\BelMonitor\BANTMonitorSvc.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Symantec\ESM\bin\wxp-ix86\esmagent.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
C:\Em\opt\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Novadigm\RADEXECD.exe
C:\PROGRA~1\Novadigm\RADSCHED.exe
C:\PROGRA~1\Novadigm\RADSTGMS.exe
C:\Program Files\NMCI\RAS\RASMonitor.exs
c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
c:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Tumbleweed\Desktop Validator\DVService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\NMCI\RAS\RASUserSettings.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Xerox\Xerox Phaser 6110MFP\PSU\Scan2pc.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSCM.exe
G:\HJT v2\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.divx.com/divx/webplayerdemo/en?y…=6.8&yo=iet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=proxy:81;gopher=proxy:80;http=proxy:80;https=proxy2:443
O1 - Hosts: *** DELETED FOR PRIVACY/ANONIMITY ***
O1 - Hosts: *** DELETED FOR PRIVACY/ANONIMITY ***
O1 - Hosts: *** DELETED FOR PRIVACY/ANONIMITY ***
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HWINV2K] C:\Em\Bin\Tivoli_Em\HwInv2K.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SetasPortable] c:\windows\custom\client\setasportable.exe /setpower
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RasUserSettings] C:\Program Files\NMCI\RAS\RASUserSettings.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe"
O4 - HKLM\..\Run: [NoStandby] C:\PROGRA~1\Novadigm\NoStandBy.exe /Check
O4 - HKLM\..\Run: [TRIMAutoDeploy] "C:\Program Files\TRIM Context\TRIMAutoDeploy.exe" /S
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] c:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [%%DELETE_VALUE%%] CreateCD50
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [EDS Registry] C:\WINNT\EDSREG.VBS
O4 - HKLM\..\Run: [IRIS_XRX_S2P] C:\Program Files\Xerox\Xerox Phaser 6110MFP\PSU\Scan2pc.exe
O4 - HKLM\..\Run: [Xerox PanelMgr] C:\WINDOWS\Xerox\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [TkBellExe] "realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [NSSetProxy] C:\Program Files\NetScreen\NetScreen-Remote\NSSetProxy.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [NSSetProxy] C:\Program Files\NetScreen\NetScreen-Remote\NSSetProxy.exe (User 'Default user')
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=about:blank
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = *** DELETED FOR PRIVACY/ANONIMITY ***
O17 - HKLM\Software\..\Telephony: DomainName = *** DELETED FOR PRIVACY/ANONIMITY ***
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = *** DELETED FOR PRIVACY/ANONIMITY ***
O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll
O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll
O23 - Service: ActivClient Authentication Service (acachsrv) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\acachsrv.exe
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - c:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BelMonitor Service (BelMonitorService) - Belarc, Inc. - C:\PROGRA~1\Belarc\BelMonitor\BANTMonitorSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CPR Loader (CPRLoader) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Enterprise Security Agent (ESMAgent) - Unknown owner - C:\Program Files\Symantec\ESM\bin\wxp-ix86\esmagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc. - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: Tivoli Endpoint (lcfd) - Unknown owner - C:\Em\opt\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: OracleOra92ClientCache - Unknown owner - C:\Program Files\Oracle\ora92\bin\ONRSD.EXE
O23 - Service: Radia Notify (RADEXECD) - Novadigm - C:\PROGRA~1\Novadigm\RADEXECD.exe
O23 - Service: Radia Scheduler (RADSCHED) - Novadigm - C:\PROGRA~1\Novadigm\RADSCHED.exe
O23 - Service: Radia MSI Redirector (RADSTGMS) - Novadigm - C:\PROGRA~1\Novadigm\RADSTGMS.exe
O23 - Service: Reflection TimeSync - WRQ, Inc. - C:\Program Files\Reflection\rtsserv.exe
O23 - Service: Remote Access Monitor (Remote_Access_Monitor) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SM1X Service (SM1XSVC) - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\QuickLink Mobile\sm1xsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - c:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: Tumbleweed Desktop Validator - Tumbleweed Communications Inc. - C:\Program Files\Tumbleweed\Desktop Validator\DVService.exe

–
End of file - 13127 bytes


AVG S-W

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 11:03:26 AM 3/6/2008

+ Scan result:



D:\Documents and Settings\LocalService\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : Cleaned.
D:\Documents and Settings\LocalService\Cookies\administrator@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
D:\Documents and Settings\bdmcommon\Cookies\[removed][2].txt -> TrackingCookie.Webtrends : Cleaned.


::Report end

rapport

SmitFraudFix v2.300

Scan done at 8:22:36.92, Thu 03/06/2008
Run from C:\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost
*** DELETED FOR PRIVACY/ANONIMITY ***

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri
C:\WINDOWS\dgtxrdfknf.dll deleted.
C:\WINDOWS\ekvgsnw.dll deleted.
C:\WINDOWS\alofkmn.dll deleted.
C:\WINDOWS\bxlrvps.dll deleted.
C:\WINDOWS\Installer\{fe002689-01f5-43a6-b082-fa4c63c5decb}\VolumeDrv.dll deleted


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\fkxvkns.exe Deleted
C:\WINDOWS\Tasks\At?.job Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS1\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS3\Services\Tcpip\..\{DAEB0330-7F5C-4E88-9158-D38F364452E9}: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=*** DELETED FOR PRIVACY/ANONIMITY ***


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End
You are running an old version of Sun Java which needs updating:
  • Go here and click on the Download button to the right of Java Runtime Environment (JRE) 6u5.
  • Accept the license agreement by clicking the appropriate radio button and then continue.
  • Under Windows Platform - Java™ SE Runtime Environment 6 Update 5, click the Windows Offline Installation, Multi-language link.
  • Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Environment and then reboot your PC.
  • Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
  • Finally double click the installation file that you downloaded earlier.
I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Disable System Restore,
Reboot your PC,
Re-enable System Restore,
Create a Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI