[Resolved] Screen messing up and scans picking up a lot more

I could not get the DSS to work. When I ran it, an error came up, the one asking if you want to send to Microsoft. I tried downloading it again but the same problem occurred. The online scanner said it was clean. Here's the log: ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Tuesday, March 11, 2008 9:22:09 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 11/03/2008 Kaspersky Anti-Virus database records: 624923 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ Scan Statistics: Total number of scanned objects: 54284 Number of viruses found: 0 Number of infected objects: 0 Number of suspicious objects: 0 Duration of the scan process: 00:48:37 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\aolusers.fus Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\idb\Justingolfin\mydb.idx Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\idb\Justingolfin\toolbar.lst Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\idb\SNMaster.idx Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\organize\CACHE\justingolf01 Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\organize\justingolfin Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\organize\justingolfin.abi Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1\organize\justingolfin.aby Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\AOL\C_AOL 9.1\IDB\Apps.Lst Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\AOL\C_AOL 9.1\IDB\art.idx Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\AOL\C_AOL 9.1\IDB\sap.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\AOL\C_AOL 9.1\IDB\spool.lst Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\AOL\C_AOL 9.1\IDB\sysnews.lst Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Microsoft\Word\AutoRecovery save of kinetics of a rxn.asd Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\cert8.db Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\formhistory.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\history.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\key3.db Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\parent.lock Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\search.sqlite Object is locked skipped C:\Documents and Settings\LuanneRowland\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\urlclassifier2.sqlite Object is locked skipped C:\Documents and Settings\LuanneRowland\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\Cache\_CACHE_001_ Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\Cache\_CACHE_002_ Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\Cache\_CACHE_003_ Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\Mozilla\Firefox\Profiles\c76ef5zt.default\Cache\_CACHE_MAP_ Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Application Data\SupportSoft\HelpCenter4.1\LuanneRowland\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\History\History.IE5\MSHist012008031120080312\index.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~DF4F2D.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~DF5245.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~DF5DA0.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~DFD8D8.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~DFD90A.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~WRD2246.doc Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temp\~WRF1769.tmp Object is locked skipped C:\Documents and Settings\LuanneRowland\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LuanneRowland\My Documents\Chemistry AP\kinetics of a rxn.doc Object is locked skipped C:\Documents and Settings\LuanneRowland\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LuanneRowland\NTUSER.DAT.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\eengine\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\RMErrorLog0.txt Object is locked skipped C:\Program Files\Symantec AntiVirus\SAVRT\0677NAV~.TMP Object is locked skipped C:\Program Files\Symantec AntiVirus\SAVRT\0719NAV~.TMP Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{883F01B5-CDAB-48C4-94B8-E3CEF36113D7}\RP233\change.log Object is locked skipped C:\WINDOWS\CSC\00000001 Object is locked skipped C:\WINDOWS\Debug\Netlogon.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\novell\nici\SYSTEM\XMGRCFG.KS2 Object is locked skipped C:\WINDOWS\system32\novell\nici\SYSTEM\XMGRCFG.KS3 Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. Thanks.

Do this

Download WinPFind35U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind35u on your desktop.

• Open the WinPFind35u folder and double-click on WinPFind35U.exe to start the program.
• Under Additional Scans check the boxes beside Reg - Bot Check, Reg - Disabled MS Config Items, Reg - File Additional Folder Scans, File - Lop Check and File - Purity Scan.
• Under Drivers change it to Non-Microsoft.
• Check the box beside Scan All User Accounts at the top
• Under Files Created Within and Files Modified Within change it to 90 days.
• Now click the Run Scan button on the toolbar.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way

Here it is as an attachment.

Hello

Start WinPFind35U. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Protocol Handlers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\
YN -> ipp: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened.[Reg Error: Value does not exist or could not be read.]
YN -> msdaipp: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened.[Reg Error: Value does not exist or could not be read.]
[Files/Folders - Created Within 90 days]
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
[Files/Folders - Modified Within 90 days]
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 4 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
[Empty Temp Folders]
[Start Explorer]
[Reboot]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.


Also post a new HijackThis log and tell me how your PC is running

Your logs are clean ! We need to do a few things

• Make sure you have an Internet Connection.
• Double-click WinPFind3U.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
• Click Yes to beging the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.


You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.