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Spyware / Malware / Virus Removal

[Resolved] problem with antispyupdates.net

23 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My problem is that my desktop background has changed to a message that reads " warning: spyware threat has been detected on your pc" that leads me to antispywareupdates.net. I have tried norton nis 2008, superantispyware, spysubtract and adaware. I have also run them all in safe mode. Any help would be greatly appreciated. Thank you. Here is my hi jack this log.

Logfile of HijackThis v1.99.1
Scan saved at 9:43:47 PM, on 3/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\mgmrwmrv.exe,
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Sonic RecordNow!] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.com/tsweb/msrdp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Hello Rusty G and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide that you still want your machined cleaned regardless, here is the first step to follow:


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
Hello, After I finished running the last spyware program in safe mode (superantispyware) my desktop background was still showing the same thing " infected with spyware…" I changed my background picture and now my computer seems to be running great. No more signs of any problems. Are you sure of my condition? You referred to me as member "Siiic812" who is another member of this forum. Was there a mix up? I was just thinking that everything was fine. Thank you. Rusty G
Sorry for the mix up in names Rusty. The above tool was prescribed for you as were the initial comments unfortunately. You removed but one "visible" sign of the infection. Please re read the above disclaimer and proceed accordingly. Regards, Trevuren
Hi Trevuren,
Thank you for the reply and for your help. Here are my SDFix and new Hijack this logs.



SDFix: Version 1.152

Run by [removed] on Tue 03/04/2008 at 01:09 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\acespy\systune.exe - Deleted
C:\WINDOWS\system32\acespy\__acelog.ndx - Deleted
C:\Program Files\3721\helper.dll - Deleted
C:\Program Files\3721\assist\asbar.dll - Deleted
C:\Program Files\Accoona\ASearchAssist.dll - Deleted
C:\Program Files\akl\akl.dll - Deleted
C:\Program Files\akl\akl.exe - Deleted
C:\Program Files\akl\curlog.htm - Deleted
C:\Program Files\akl\keylog.txt - Deleted
C:\Program Files\akl\readme.txt - Deleted
C:\Program Files\akl\uninstall.exe - Deleted
C:\Program Files\akl\unsetup.dat - Deleted
C:\Program Files\akl\unsetup.exe - Deleted
C:\Program Files\amsys\awmsg.dat - Deleted
C:\Program Files\amsys\guid.dat - Deleted
C:\Program Files\amsys\ijl15.dll - Deleted
C:\Program Files\amsys\mfc42.dll - Deleted
C:\Program Files\amsys\msvcrt.dll - Deleted
C:\Program Files\amsys\unins000.dat - Deleted
C:\Program Files\amsys\unis000.exe - Deleted
C:\Program Files\amsys\winam.dat - Deleted
C:\Program Files\e-zshopper\BarLcher.dll - Deleted
C:\Program Files\p2pnetworks\amp2pl.exe - Deleted
C:\WINDOWS\764.exe - Deleted
C:\WINDOWS\7search.dll - Deleted
C:\WINDOWS\absolute key logger.lnk - Deleted
C:\WINDOWS\aconti.exe - Deleted
C:\WINDOWS\aconti.ini - Deleted
C:\WINDOWS\aconti.log - Deleted
C:\WINDOWS\aconti.sdb - Deleted
C:\WINDOWS\acontidialer.txt - Deleted
C:\WINDOWS\adbar.dll - Deleted
C:\WINDOWS\cbinst$.exe - Deleted
C:\WINDOWS\daxtime.dll - Deleted
C:\WINDOWS\default.htm - Deleted
C:\WINDOWS\dp0.dll - Deleted
C:\WINDOWS\eventlowg.dll - Deleted
C:\WINDOWS\hotporn.exe - Deleted
C:\WINDOWS\ie_32.exe - Deleted
C:\WINDOWS\iexplorr23.dll - Deleted
C:\WINDOWS\jd2002.dll - Deleted
C:\WINDOWS\kkcomp$.exe - Deleted
C:\WINDOWS\kvnab$.exe - Deleted
C:\WINDOWS\liqad$.exe - Deleted
C:\WINDOWS\ngd.dll - Deleted
C:\WINDOWS\pbar.dll - Deleted
C:\WINDOWS\spredirect.dll - Deleted
C:\WINDOWS\system32\ace16win.dll - Deleted
C:\WINDOWS\system32\vxddsk.exe - Deleted
C:\WINDOWS\system32\wml.exe - Deleted
C:\WINDOWS\vxddsk.exe - Deleted
C:\WINDOWS\wbeInst$.exe - Deleted
C:\WINDOWS\wml.exe - Deleted
C:\WINDOWS\xxxvideo.exe - Deleted



Folder C:\Program Files\3721 - Removed
Folder C:\Program Files\Accoona - Removed
Folder C:\Program Files\akl - Removed
Folder C:\Program Files\amsys - Removed
Folder C:\Program Files\e-zshopper - Removed
Folder C:\Program Files\p2pnetworks - Removed
Folder C:\WINDOWS\system32\acespy - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-04 01:16:36
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe"="C:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe:*:Enabled:Star Wars: Empire at War"
"C:\\Program Files\\DNA\\btdna.exe"="C:\\Program Files\\DNA\\btdna.exe:*:Enabled:DNA"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sat 9 Aug 2003 49,237 A..H. — "C:\Program Files\America Online 9.0\aolphx.exe"
Sat 9 Aug 2003 36,953 A..H. — "C:\Program Files\America Online 9.0\aoltray.exe"
Sat 9 Aug 2003 40,960 A..H. — "C:\Program Files\America Online 9.0\RBM.exe"
Sat 9 Aug 2003 233,553 A..H. — "C:\Program Files\America Online 9.0\waol.exe"
Mon 28 Feb 2005 52,224 ..SHR — "C:\WINDOWS\SYSTEM32\shdocpe.dll"
Fri 26 May 2006 4,348 A.SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 17 Feb 2008 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Sat 9 Aug 2003 111,824 A..H. — "C:\Program Files\Common Files\aolshare\shell\us\shellext.dll"
Tue 1 Nov 2005 659,456 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\100OLYMP\SIV177F.tmp"
Mon 28 Nov 2005 925,696 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\100OLYMP\SIV380.tmp"
Sun 13 Nov 2005 737,280 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\100OLYMP\SIVBE.tmp"
Mon 20 Nov 2006 712,704 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\12 23 06\SIVB2.tmp"
Mon 15 Aug 2005 581,632 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\august 05\SIV55.tmp"
Mon 20 Jun 2005 602,112 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\camera dump 7 24 05\SIV39.tmp"
Wed 3 May 2006 929,792 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\camera dump 5 25 06\SIV18B.tmp"
Mon 29 May 2006 622,592 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\camera dump 9 29 06\SIV282.tmp"
Sun 27 Aug 2006 1,269,760 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\camera dump 9 29 06\SIV3C6.tmp"
Tue 1 Nov 2005 659,456 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\december 2005\SIV177F.tmp"
Mon 28 Nov 2005 925,696 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\december 2005\SIV380.tmp"
Sun 13 Nov 2005 737,280 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\december 2005\SIVBE.tmp"
Wed 1 Nov 2006 765,952 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\halloween 06\SIV17B.tmp"
Mon 20 Jun 2005 602,112 A.SH. — "C:\Documents and Settings\rustysarah\My Documents\My Pictures\SARAH'S STUFF\june 05\SIV39.tmp"
Fri 10 Jun 2005 8 A..H. — "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Fri 10 Jun 2005 8 A..H. — "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Fri 10 Jun 2005 8 A..H. — "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
Fri 10 Jun 2005 8 A..H. — "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch4\lock.tmp"

Finished!


Hijack this log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:36 AM, on 3/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\mgmrwmrv.exe,
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Sonic RecordNow!] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.com/tsweb/msrdp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

–
End of file - 12429 bytes
WOW, there was even more bad stuff in there than I thought. We had better run another tool to see/remove any more that may still be lurking:

A. Please provide a list of uninstallable programs.

To Provide a List of Installed Programs
  • Run HijackThis.
  • Click Config>>Miscellaneous Tools>>Open Uninstall Manager>>Save List
  • Save list to Desktop
  • Copy the Notepad list and Paste it into this thread.


B. Now, we must disable some of your security programs so that they do not interfere with the running of our tools:

NORTON ANTIVIRUS
Please navigate to the system tray on the bottom right hand corner and look for a [external image: Posted Image] sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: [external image: Posted Image]
You succesfully disabled the Norton Antivirus Guard.


C. Please download ComboFix by sUBs from HERE or HERE directly to your Desktop.

Note: If you already have ComboFix on your machine, please DELETE it from your desktop before downloading the newest version.

Go to [external image: Posted Image] -> Run -> copy/paste the following single line command in the runbox & click OK

"%userprofile%\desktop\combofix.exe" /killall

[external image: Posted Image]
  • ComboFix will automatically start. Any monitoring programs will be shut down like your antivirus, antispyware programs for example.
  • ComboFix may restart your computer, this is normal.
  • When finished, it will produce a log, ComboFix.txt.
  • Please post ComboFix.txt in your next reply along with a new HijackThis log.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Thanks Trevuren, here is a list of my uninstallable programs. Active GIF Creator 3.1 Ad-Aware SE Personal Adobe Acrobat 5.0 Adobe Acrobat Reader 3.01 Adobe Flash Player 9 ActiveX Adobe Photoshop 6.0 Adobe Type Manager 4.0 Advanced GIF Animator 2.23 Amazon MP3 Downloader 1.0.2 America Online (Choose which version to remove) AOL Coach Version 1.0(Build:20030807.3) AOL Instant Messenger AppCore Apple Software Update AV Baghdad Central (Desert Gunner) (remove only) ccCommon Comcast High-Speed Internet Install Wizard Comcast Toolbar Component Framework Connection Keep Alive Cypress USB Mass Storage Driver Installation Dell Digital Jukebox Driver Dell Media Experience Dell Solution Center Dell Support 5.0.0 (766) Desktop Doctor DivX Codec DV Series DVC5.1 Driver DVDSentry EarthLink FastLane EarthLink Setup Files EarthLink TotalAccess 2004 Electronic Arts Game Updater Free Monitor for Google 2.0 Google Earth GTA San Andreas GTAIII Halloween Haunting 2003 Screen Saver HijackThis 2.0.2 Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB926239) HP Image Zone 3.5 HP PSC & OfficeJet 3.5 HP Software Update Intel® 537EP V9x DF PCI Modem Intel® Extreme Graphics 2 Driver Intel® PRO Network Adapters and Drivers Intel® PROSet Internet Explorer Default Page J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Jasc Paint Shop Photo Album Jasc Paint Shop Pro 8 Dell Edition Java 2 Runtime Environment, SE v1.4.2 Learn2 Player (Uninstall Only) LimeWire PRO 4.10.9 LiveUpdate 3.2 (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Memories Disc Creator 2.0 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Encarta Encyclopedia Standard 2004 Microsoft FrontPage 2000 Microsoft Home Publishing 2000 Microsoft Image Composer 1.5 Microsoft Money 2004 Microsoft Money 2004 System Pack Microsoft Picture It! Express 2000 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Works 2000 Microsoft Works 2000 Setup Launcher Modem Event Monitor Modem Helper Modem On Hold Move Networks Player for Internet Explorer MSRedist MSRedist MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MUSICMATCH® Jukebox Napster Need For Speed - Porsche Unleashed No One Lives Forever 2 (Official Demo) Norton AntiVirus Norton Cleanup Norton Confidential Browser Component Norton Confidential Web Protection Component Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security Norton Internet Security (Symantec Corporation) Norton Protection Center Norton SystemWorks Norton SystemWorks Norton SystemWorks (Symantec Corporation) Norton SystemWorks Basic Edition Norton Utilities OLYMPUS CAMEDIA Master 2.5 PowerDVD QuickTime RealPlayer Basic Requiem: Avenging Angel™ Demo Roxio Burn Engine Samsung DVC Media 5.1 Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB896688) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB903235) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB905915) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912812) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB916281) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB918899) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922760) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925454) Security Update for Windows XP (KB925486) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928090) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB929969) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937143) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB939653) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB942615) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944533) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB946026) Shockwave Sonic DLA Sonic RecordNow! Sonic Update Manager Sound Blaster Live! SPBBC 32bit SpySubtract Star Wars Empire at War SUPERAntiSpyware Free Edition Symantec Technical Support Web Controls The Guardian Of Darkness (Demo) The Sims Deluxe Edition Ulead COOL 360 1.0 Ulead GIF Animator 5 TBYB Ulead Photo Explorer 6.0 Ulead Photo Express 4.0 My Custom Edition Update for Windows XP (KB894391) Update for Windows XP (KB896727) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB942840) Update for Windows XP (KB946627) USB Card Reader USB Storage Adapter FX (SM1) Viewpoint Manager (Remove Only) Viewpoint Media Player Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 WinMX WinZip WordPerfect Office 11
ComboFix 08-03-04.2 - rustysarah 2008-03-04 12:07:02.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1625 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\desktop\combofix.exe
Command switches used :: /killall
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

—– BITS: Possible infected sites —–

hxxp://80.93.48.74
.
((((((((((((((((((((((((( Files Created from 2008-02-04 to 2008-03-04 )))))))))))))))))))))))))))))))
.

2008-03-04 01:04 . 2008-03-04 01:05 d——– C:\WINDOWS\ERUNT
2008-03-04 00:46 . 2008-03-04 01:27 d——– C:\SDFix
2008-03-03 23:06 . 2008-03-03 23:06 401,720 –a—— C:\Program Files\HiJackThis.exe
2008-03-02 12:17 . 2008-03-02 12:17 d——– C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Program Files\SUPERAntiSpyware
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Documents and Settings\rustysarah\Application Data\SUPERAntiSpyware.com
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-02 11:24 . 2008-03-02 11:25 6,342,680 –a—— C:\Program Files\SUPERAntiSpyware.exe
2008-03-01 22:15 . 2008-03-01 22:15 d——– C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-03-01 21:09 . 2008-03-01 21:09 d——– C:\Documents and Settings\Administrator\Application Data\InterMute
2008-03-01 17:29 . 2008-03-01 17:29 4 –a—— C:\WINDOWS\SYSTEM32\winfrun32.bin
2008-02-17 14:03 . 2006-10-04 09:06 1,197,294 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\sysmain.sdb
2008-02-17 14:03 . 2006-10-04 09:06 764,868 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apph_sp.sdb
2008-02-17 14:03 . 2006-10-04 09:06 217,118 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apphelp.sdb
2008-02-17 14:02 . 2008-02-17 14:02 d——– C:\Program Files\Windows Media Connect 2
2008-02-17 14:00 . 2008-02-17 14:00 d——– C:\WINDOWS\SYSTEM32\LogFiles
2008-02-17 14:00 . 2008-02-17 14:01 d——– C:\WINDOWS\SYSTEM32\DRIVERS\UMDF
2008-02-17 13:24 . 2004-02-10 11:50 155,648 –a—— C:\WINDOWS\SYSTEM32\igfxres.dll
2008-02-17 13:21 . 2004-02-10 11:54 221,184 –a—— C:\WINDOWS\SYSTEM32\igfxeud.dll
2008-02-17 13:21 . 2004-02-10 11:53 151,552 –a—— C:\WINDOWS\SYSTEM32\igfxdiag.exe
2008-02-17 13:21 . 2004-02-10 11:51 126,976 –a—— C:\WINDOWS\SYSTEM32\igfxhk.dll
2008-02-17 13:21 . 2004-02-10 12:10 61,440 –a—— C:\WINDOWS\SYSTEM32\iAlmCoIn_v3762.dll
2008-02-17 13:21 . 2004-02-10 11:53 45,056 –a—— C:\WINDOWS\SYSTEM32\igfxdgps.dll
2008-02-17 13:18 . 2008-02-17 13:18 524 –a—— C:\WINDOWS\ATICIM.INI
2008-02-15 19:03 . 2008-03-03 17:23 39,654 –a—— C:\WINDOWS\MusicMatch Wallpaper.bmp
2008-02-14 10:48 . 2008-02-25 12:11 d——– C:\Program Files\Norton SystemWorks Basic Edition
2008-02-14 10:25 . 2008-02-14 10:25 d——– C:\Documents and Settings\All Users\Symantec Temporary Files

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-04 17:05 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-03-04 16:58 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\DNA
2008-03-04 16:28 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-04 06:35 12,431 —-a-w C:\Program Files\hijackthis.log
2008-03-04 05:57 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\BitTorrent
2008-03-04 04:08 12,445 —-a-w C:\Program Files\hijackthis new log.txt
2008-03-03 21:02 28,256 —-a-w C:\WINDOWS\system32\drivers\MxlW2k.sys
2008-03-02 01:42 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-03-02 01:42 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-03-02 01:42 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-03-02 01:42 ——— d—–w C:\Program Files\Symantec
2008-02-24 23:15 ——— d—–w C:\Program Files\Google
2008-02-24 02:02 ——— d—–w C:\Program Files\BitTorrent
2008-02-18 17:06 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\Symantec
2008-02-17 18:18 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-22 14:03 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\Amazon
2008-01-22 14:01 ——— d—–w C:\Program Files\Amazon
2008-01-18 16:21 ——— d—–w C:\Program Files\Microsoft Home Publishing 2000
2008-01-15 14:54 10,537 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-01-15 10:28 706 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-12 23:32 23,904 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-04 20:11 ——— d—–w C:\Program Files\ImgFolio
2008-01-01 21:04 4,201,738 —-a-w C:\Program Files\agif.zip
2008-01-01 20:54 11,014,144 —-a-w C:\Program Files\UGA5TBYB_E_USG.exe
2008-01-01 20:03 4,786,248 —-a-w C:\Program Files\adgif.exe
2007-10-06 21:03 11,014,144 —-a-w C:\Program Files\ulead gif animator 5.exe
2006-05-02 15:06 4,093,568 —-a-w C:\Program Files\LimeWireWin.exe
2005-03-17 00:04 1,694,058 —-a-w C:\Program Files\scanalyzer22.exe
2005-03-02 14:37 541 —-a-w C:\Program Files\Shortcut to HijackThis.lnk
2005-02-28 22:56 465,040 —-a-w C:\Program Files\cwshredder.exe
2005-01-17 20:22 1,131,602 —-a-w C:\Program Files\googlemon.exe
2005-01-04 02:03 823,296 —-a-w C:\Program Files\winmx353.exe
2004-11-09 00:27 8,629,826 —-a-w C:\Program Files\AtomadersSetup.exe
2004-10-11 05:14 22,974,748 —-a-w C:\Program Files\demonmassacredemo.zip
2004-10-05 16:24 306,898 —-a-w C:\Program Files\chicken_fight.exe
2004-10-04 23:36 3,274,296 —-a-w C:\Program Files\ssfsetup1_1761082588.exe
2004-09-10 01:03 2,421,920 —-a-w C:\Program Files\winzip90.exe
2003-08-27 19:19 36,963 —-a-r C:\Program Files\Common Files\SM1updtr.dll
2001-01-06 21:42 461,286 —-a-w C:\Program Files\chknfght.exe
2005-02-28 11:46 52,224 –sh–r C:\WINDOWS\SYSTEM32\shdocpe.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000012-890e-4aac-afd9-eff6954a34dd}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{029e02f0-a0e5-4b19-b958-7bf2db29fb13}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1adbcce8-cf84-441e-9b38-afc7a19c06a4}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{669695bc-a811-4a9d-8cdf-ba8c795f261e}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6abc861a-31e7-4d91-b43b-d3c98f22a5c0}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{944864a5-3916-46e2-96a9-a2e84f3f1208}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a4a435cf-3583-11d4-91bd-0048546a1450}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b8875bfe-b021-11d4-bfa8-00508b8e9bd3}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c2680e10-1655-4a0e-87f8-4259325a84b7}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c4ca6559-2cf1-48b6-96b2-8340a06fd129}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d8efadf1-9009-11d6-8c73-608c5dc19089}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9306072-417e-43e3-81d5-369490beef7c}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2008-02-12 09:10 287040]
"Sonic RecordNow!"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 12:00 200704]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-02-29 16:03 1481968]
"E6TaskPanel"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" [2003-08-15 06:49 716800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 01:00 90112]
"SM1BG"="C:\WINDOWS\SM1BG.EXE" [2003-08-27 14:20 94208]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12 221184]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2003-08-13 10:27 28672]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-03-15 01:04 122933]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2004-06-22 21:39 26112]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2004-02-10 11:55 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" [2006-10-12 03:10 49263]
"tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [2007-03-07 09:58 1773568]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-09-06 17:30 115560]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 21:22 26248]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51 583048]
"NSWosCheck"="C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe" [2007-09-18 08:22 25472]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-02-10 11:51 118784]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 01:01 110592]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 19:47 204800]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 10:05 53248]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd.exe" [2003-08-04 16:28 49152]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 07:38 241664]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 01:01 135264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-07-04 10:44:50 113664]
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2004-06-22 21:38:40 36953]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 04:19:24 237568]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]
Microsoft Works Calendar Reminders.lnk - C:\WINDOWS\Installer\{9944aa9e-362d-11d3-81ab-00c04fb932ba}\1960F8A9.exe [2004-06-30 18:50:37 29184]
SpySubtract.lnk - C:\Program Files\interMute\SpySubtract\SpySub.exe [2005-02-28 10:09:02 1183744]
Ulead Photo Express Calendar Checker For My Custom Edition.lnk - C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe [2004-07-04 09:25:51 57344]
Watch.lnk - C:\Program Files\DV Series\Console\Watch.exe [2004-07-04 09:15:52 217088]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}"= c:\Program Files\interMute\SpySubtract\sshook.dll [2005-02-28 10:09 73728]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe"=
"C:\\Program Files\\DNA\\btdna.exe"=
"C:\\Program Files\\BitTorrent\\bittorrent.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 16:38]
S2 Ca533av;DV Series Video Capture;C:\WINDOWS\system32\Drivers\Ca533av.sys [2002-10-21 10:37]
S3 SDVC05;USB SDVC05;C:\WINDOWS\system32\Drivers\SDVC05.sys [2003-07-22 17:50]
S3 USBCamera;DV Series Digital Camera;C:\WINDOWS\system32\Drivers\Bulk533.sys [2002-11-22 08:25]
S4 ATMhelpr;ATMhelpr;C:\WINDOWS\system32\drivers\ATMhelpr.sys [1997-06-17 03:00]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-26 00:56:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-03-01 01:05:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - rustysarah.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2008-02-25 17:11:56 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job"
- C:\Program Files\Norton SystemWorks Basic Edition\OBC.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-04 12:13:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
.
**************************************************************************
.
Completion time: 2008-03-04 12:17:30 - machine was rebooted
ComboFix-quarantined-files.txt 2008-03-04 17:17:26
.
2008-02-27 08:01:07 — E O F —
here is my new hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:33, on 2008-03-04
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Sonic RecordNow!] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.com/tsweb/msrdp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

–
End of file - 12233 bytes
A. I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager – the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  • Click Start, point to Settings, and then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
Do the same for each Viewpoint component.


B. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u4.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • In the pull down menu next to Platform select Windows
  • Check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement"
  • Click Continue
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windowsi586-p.exe to install the newest version.


Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon.
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked
    • Downloaded Applets
      Downloaded Applications
      Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.


C. We must disable one of your security programs so that it does not interfere with our tools:

NORTON ANTIVIRUS
Please navigate to the system tray on the bottom right hand corner and look for a [external image: Posted Image] sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: [external image: Posted Image]
You succesfully disabled the Norton Antivirus Guard.


D. 1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:

KillAll::

File::
C:\WINDOWS\SYSTEM32\winfrun32.bin
C:\Program Files\chknfght.exe
C:\Program Files\chicken_fight.exe
C:\WINDOWS\SYSTEM32\shdocpe.dll
C:\Program Files\ssfsetup1_1761082588.exe

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00000012-890e-4aac-afd9-eff6954a34dd}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{029e02f0-a0e5-4b19-b958-7bf2db29fb13}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1adbcce8-cf84-441e-9b38-afc7a19c06a4}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{669695bc-a811-4a9d-8cdf-ba8c795f261e}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6abc861a-31e7-4d91-b43b-d3c98f22a5c0}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{944864a5-3916-46e2-96a9-a2e84f3f1208}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a4a435cf-3583-11d4-91bd-0048546a1450}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{b8875bfe-b021-11d4-bfa8-00508b8e9bd3}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c2680e10-1655-4a0e-87f8-4259325a84b7}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c4ca6559-2cf1-48b6-96b2-8340a06fd129}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{d8efadf1-9009-11d6-8c73-608c5dc19089}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{e9306072-417e-43e3-81d5-369490beef7c}]
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Now drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. All your monitoring programs (Antivirus/Antispyware, Guards and Shields) will be stopped.

[external image: Posted Image]

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

6. ComboFix will automatically REBOOT your machine when the KillAll:: switch is used..

7. Post the following logs/Reports:
  • ComboFix.txt
  • Fresh HijackThis log run after all the other tools have performed their cleanup.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.


E. Using Internet Explorer, please do a Kaspersky Online Scan

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will provide a report if your system is infected. It does not provide an option to clean/disinfect. We only require a report from it.

    [external image: Posted Image]

  • Click the Save as Text button to save the file to your desktop and post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
ComboFix 08-03-04.2 - rustysarah 2008-03-04 18:00:45.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1596 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\rustysarah\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\Program Files\chicken_fight.exe
C:\Program Files\chknfght.exe
C:\Program Files\ssfsetup1_1761082588.exe
C:\WINDOWS\SYSTEM32\shdocpe.dll
C:\WINDOWS\SYSTEM32\winfrun32.bin
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\chicken_fight.exe
C:\Program Files\chknfght.exe
C:\Program Files\ssfsetup1_1761082588.exe
C:\WINDOWS\SYSTEM32\shdocpe.dll
C:\WINDOWS\SYSTEM32\winfrun32.bin

.
((((((((((((((((((((((((( Files Created from 2008-02-04 to 2008-03-04 )))))))))))))))))))))))))))))))
.

2008-03-04 17:45 . 2008-02-22 02:33 69,632 –a—— C:\WINDOWS\SYSTEM32\javacpl.cpl
2008-03-04 01:04 . 2008-03-04 01:05 d——– C:\WINDOWS\ERUNT
2008-03-04 00:46 . 2008-03-04 01:27 d——– C:\SDFix
2008-03-03 23:06 . 2008-03-03 23:06 401,720 –a—— C:\Program Files\HiJackThis.exe
2008-03-02 12:17 . 2008-03-02 12:17 d——– C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Program Files\SUPERAntiSpyware
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Documents and Settings\rustysarah\Application Data\SUPERAntiSpyware.com
2008-03-02 11:26 . 2008-03-02 11:26 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-02 11:24 . 2008-03-02 11:25 6,342,680 –a—— C:\Program Files\SUPERAntiSpyware.exe
2008-03-01 22:15 . 2008-03-01 22:15 d——– C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-03-01 21:09 . 2008-03-01 21:09 d——– C:\Documents and Settings\Administrator\Application Data\InterMute
2008-02-17 14:03 . 2006-10-04 09:06 1,197,294 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\sysmain.sdb
2008-02-17 14:03 . 2006-10-04 09:06 764,868 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apph_sp.sdb
2008-02-17 14:03 . 2006-10-04 09:06 217,118 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apphelp.sdb
2008-02-17 14:02 . 2008-02-17 14:02 d——– C:\Program Files\Windows Media Connect 2
2008-02-17 14:00 . 2008-02-17 14:00 d——– C:\WINDOWS\SYSTEM32\LogFiles
2008-02-17 14:00 . 2008-02-17 14:01 d——– C:\WINDOWS\SYSTEM32\DRIVERS\UMDF
2008-02-17 13:24 . 2004-02-10 11:50 155,648 –a—— C:\WINDOWS\SYSTEM32\igfxres.dll
2008-02-17 13:21 . 2004-02-10 11:54 221,184 –a—— C:\WINDOWS\SYSTEM32\igfxeud.dll
2008-02-17 13:21 . 2004-02-10 11:53 151,552 –a—— C:\WINDOWS\SYSTEM32\igfxdiag.exe
2008-02-17 13:21 . 2004-02-10 11:51 126,976 –a—— C:\WINDOWS\SYSTEM32\igfxhk.dll
2008-02-17 13:21 . 2004-02-10 12:10 61,440 –a—— C:\WINDOWS\SYSTEM32\iAlmCoIn_v3762.dll
2008-02-17 13:21 . 2004-02-10 11:53 45,056 –a—— C:\WINDOWS\SYSTEM32\igfxdgps.dll
2008-02-17 13:18 . 2008-02-17 13:18 524 –a—— C:\WINDOWS\ATICIM.INI
2008-02-15 19:03 . 2008-03-03 17:23 39,654 –a—— C:\WINDOWS\MusicMatch Wallpaper.bmp
2008-02-14 10:48 . 2008-02-25 12:11 d——– C:\Program Files\Norton SystemWorks Basic Edition
2008-02-14 10:25 . 2008-02-14 10:25 d——– C:\Documents and Settings\All Users\Symantec Temporary Files

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-04 23:06 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-03-04 22:55 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\DNA
2008-03-04 22:45 ——— d—–w C:\Program Files\Java
2008-03-04 22:17 ——— d—–w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-03-04 21:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-04 20:34 ——— d–h–w C:\Documents and Settings\rustysarah\Application Data\Move Networks
2008-03-04 17:33 12,235 —-a-w C:\Program Files\hijackthis.log
2008-03-04 05:57 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\BitTorrent
2008-03-04 04:08 12,445 —-a-w C:\Program Files\hijackthis new log.txt
2008-03-03 21:02 28,256 —-a-w C:\WINDOWS\system32\drivers\MxlW2k.sys
2008-03-02 01:42 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-03-02 01:42 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-03-02 01:42 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-03-02 01:42 ——— d—–w C:\Program Files\Symantec
2008-02-24 23:15 ——— d—–w C:\Program Files\Google
2008-02-24 02:02 ——— d—–w C:\Program Files\BitTorrent
2008-02-18 17:06 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\Symantec
2008-02-17 18:18 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-22 14:03 ——— d—–w C:\Documents and Settings\rustysarah\Application Data\Amazon
2008-01-22 14:01 ——— d—–w C:\Program Files\Amazon
2008-01-18 16:21 ——— d—–w C:\Program Files\Microsoft Home Publishing 2000
2008-01-15 14:54 10,537 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-01-15 10:28 706 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-12 23:32 23,904 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-04 20:11 ——— d—–w C:\Program Files\ImgFolio
2008-01-01 21:04 4,201,738 —-a-w C:\Program Files\agif.zip
2008-01-01 20:54 11,014,144 —-a-w C:\Program Files\UGA5TBYB_E_USG.exe
2008-01-01 20:03 4,786,248 —-a-w C:\Program Files\adgif.exe
2007-10-06 21:03 11,014,144 —-a-w C:\Program Files\ulead gif animator 5.exe
2006-05-02 15:06 4,093,568 —-a-w C:\Program Files\LimeWireWin.exe
2005-03-17 00:04 1,694,058 —-a-w C:\Program Files\scanalyzer22.exe
2005-03-02 14:37 541 —-a-w C:\Program Files\Shortcut to HijackThis.lnk
2005-02-28 22:56 465,040 —-a-w C:\Program Files\cwshredder.exe
2005-01-17 20:22 1,131,602 —-a-w C:\Program Files\googlemon.exe
2005-01-04 02:03 823,296 —-a-w C:\Program Files\winmx353.exe
2004-11-09 00:27 8,629,826 —-a-w C:\Program Files\AtomadersSetup.exe
2004-10-11 05:14 22,974,748 —-a-w C:\Program Files\demonmassacredemo.zip
2004-09-10 01:03 2,421,920 —-a-w C:\Program Files\winzip90.exe
2003-08-27 19:19 36,963 —-a-r C:\Program Files\Common Files\SM1updtr.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2008-02-12 09:10 287040]
"Sonic RecordNow!"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 12:00 200704]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-02-29 16:03 1481968]
"E6TaskPanel"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" [2003-08-15 06:49 716800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 01:00 90112]
"SM1BG"="C:\WINDOWS\SM1BG.EXE" [2003-08-27 14:20 94208]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12 221184]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2003-08-13 10:27 28672]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-03-15 01:04 122933]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2004-06-22 21:39 26112]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2004-02-10 11:55 155648]
"tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [2007-03-07 09:58 1773568]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-09-06 17:30 115560]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 21:22 26248]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51 583048]
"NSWosCheck"="C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe" [2007-09-18 08:22 25472]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-02-10 11:51 118784]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 01:01 110592]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 19:47 204800]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 10:05 53248]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd.exe" [2003-08-04 16:28 49152]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 07:38 241664]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 01:01 135264]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-07-04 10:44:50 113664]
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2004-06-22 21:38:40 36953]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 04:19:24 237568]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]
Microsoft Works Calendar Reminders.lnk - C:\WINDOWS\Installer\{9944aa9e-362d-11d3-81ab-00c04fb932ba}\1960F8A9.exe [2004-06-30 18:50:37 29184]
SpySubtract.lnk - C:\Program Files\interMute\SpySubtract\SpySub.exe [2005-02-28 10:09:02 1183744]
Ulead Photo Express Calendar Checker For My Custom Edition.lnk - C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe [2004-07-04 09:25:51 57344]
Watch.lnk - C:\Program Files\DV Series\Console\Watch.exe [2004-07-04 09:15:52 217088]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}"= c:\Program Files\interMute\SpySubtract\sshook.dll [2005-02-28 10:09 73728]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\LucasArts\\Star Wars Empire at War\\GameData\\sweaw.exe"=
"C:\\Program Files\\DNA\\btdna.exe"=
"C:\\Program Files\\BitTorrent\\bittorrent.exe"=

S2 Ca533av;DV Series Video Capture;C:\WINDOWS\system32\Drivers\Ca533av.sys [2002-10-21 10:37]
S3 SDVC05;USB SDVC05;C:\WINDOWS\system32\Drivers\SDVC05.sys [2003-07-22 17:50]
S3 USBCamera;DV Series Digital Camera;C:\WINDOWS\system32\Drivers\Bulk533.sys [2002-11-22 08:25]
S4 ATMhelpr;ATMhelpr;C:\WINDOWS\system32\drivers\ATMhelpr.sys [1997-06-17 03:00]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-26 00:56:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-03-01 01:05:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - rustysarah.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2008-02-25 17:11:56 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job"
- C:\Program Files\Norton SystemWorks Basic Edition\OBC.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-04 18:06:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
.
**************************************************************************
.
Completion time: 2008-03-04 18:11:29 - machine was rebooted
ComboFix-quarantined-files.txt 2008-03-04 23:11:26
ComboFix2.txt 2008-03-04 17:17:31
.
2008-02-27 08:01:07 — E O F —

Hijack this log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:15, on 2008-03-04
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [Sonic RecordNow!] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.com/tsweb/msrdp.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

–
End of file - 10854 bytes
Trevuren, here is the Kaspersky scan. Thanks ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT 2008-03-04 19:56 Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 4/03/2008 Kaspersky Anti-Virus database records: 597127 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ F:\ Scan Statistics: Total number of scanned objects: 130264 Number of viruses found: 7 Number of infected objects: 11 Number of suspicious objects: 1 Duration of the scan process: 01:15:20 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-04_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\C5F39F2B.TMP Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\rustysarah\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv420.jar-19cdd09a-75572d54.zip/Matrix.class Infected: Trojan-Downloader.Java.OpenStream.c skipped C:\Documents and Settings\rustysarah\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv420.jar-19cdd09a-75572d54.zip ZIP: infected - 1 skipped C:\Documents and Settings\rustysarah\Cookies\index.dat Object is locked skipped C:\Documents and Settings\rustysarah\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\rustysarah\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\rustysarah\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\rustysarah\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\rustysarah\My Documents\log files\hijackthis.log Suspicious: Exploit.HTML.Mht skipped C:\Documents and Settings\rustysarah\ntuser.dat Object is locked skipped C:\Documents and Settings\rustysarah\ntuser.dat.LOG Object is locked skipped C:\Downloads\DaemonicaSetup-dm[1].exe Infected: not-a-virus:AdWare.Win32.Trymedia.b skipped C:\Downloads\Jetfighter2015Setup-dm[1].exe Infected: not-a-virus:AdWare.Win32.Trymedia.b skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\shdocpe.dll.vir Infected: Trojan.Win32.StartPage.uu skipped C:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP941\A0122000.exe Infected: Trojan.Win32.Pakes.cgn skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP941\A0122001.exe Infected: Trojan-Downloader.Win32.Small.irm skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP941\A0122097.exe/data0000.bin Infected: not-a-virus:FraudTool.Win32.SpyAway.d skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP941\A0122097.exe EmbeddedEXE: infected - 1 skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP941\A0122097.exe UPX: infected - 1 skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP949\A0127138.dll Infected: Trojan.Win32.StartPage.uu skipped C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP949\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{074160A7-32FD-4FD3-B365-B0631A1059EF}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\WIADEBUG.LOG Object is locked skipped C:\WINDOWS\WIASERVC.LOG Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.
A. Make sure that your security programs are still disabled.


B. 1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:

KillAll::

File::
C:\Documents and Settings\rustysarah\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv420.jar-19cdd09a-75572d54.zip
C:\Downloads\DaemonicaSetup-dm[1].exe
C:\Downloads\Jetfighter2015Setup-dm[1].exe

Registry::
HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=-
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=-
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Now drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. All your monitoring programs (Antivirus/Antispyware, Guards and Shields) will be stopped.

[external image: Posted Image]

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

6. ComboFix will automatically REBOOT your machine when the KillAll:: switch is used..

7. Post the following logs/Reports:
  • ComboFix.txt
  • Fresh HijackThis log run after all the other tools have performed their cleanup.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.


C. Please tell me how your system is running. If all appears to be OK, we will proceed with the final cleanup procedures.

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