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[Resolved] Search links are being redirected

11 min read

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Post #1
When I search the web using Google, Yahoo or other search engines I get my results set back just fine. However, when I click on the links presented I get redirected to some other website. Very frustrating. I believe that something has a hold of my computer. I am running Avast, have run Spybot and Adaware with no success. Hopefully someone can review my HJT log and identify where the problem lies. Thanks in advance for your assistance.

Logfile of HijackThis v1.99.1
Scan saved at 9:02:03 AM, on 3/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{40153059-7732-4E43-A5AA-7D71B4DE3419}: NameServer = 85.255.115.2,85.255.112.117
O17 - HKLM\System\CCS\Services\Tcpip\..\{BCABA8F3-82A8-4A98-BBEB-C76800C25126}: NameServer = 85.255.115.2,85.255.112.117
O17 - HKLM\System\CCS\Services\Tcpip\..\{C665DCF1-A368-4251-BEFD-EC4AC060D4D2}: NameServer = 85.255.115.2,85.255.112.117
O17 - HKLM\System\CCS\Services\Tcpip\..\{E6F4901B-DEF4-4A06-8494-61CCD5AD0D81}: NameServer = 85.255.115.2,85.255.112.117
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED92581F-6843-439B-856B-CDED9353C127}: NameServer = 85.255.115.2,85.255.112.117
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.2 85.255.112.117
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.115.2 85.255.112.117
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.2 85.255.112.117
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)
Post #2 last edited

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


Hi Chris246

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)

Download FixWareout and save it to your Desktop.
Aternate Download Site

Note: Leave your internet connection running, the fixwareout may prompt you to download BFU from merijn.

  • Double click Fixwareout.exe to run it.
  • Click Next, then Install.
  • Make sure Run fixit is checked and click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
  • At the end of the fix, you may need to restart your computer again.

Now lets check some settings on your system.
  • Click Start > Connect to > Show all connections.
  • Right click on your default connection, usually Local Area Connection for cable and dsl (or Dial-up Connection if you are using dial-up).
  • Left click on Properties.
  • Click the Networking tab.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically.
  • Press OK twice to get out of the properties screen and reboot if it asks. (That option might not be avaiable on some systems).
Next!
  • Click Start > Run type cmd and hit OK.
  • Type ipconfig /flushdns then hit enter, (Note: there is a space between ipconfig and /flushdns).
  • Type exit hit enter.

Now can you send me the following logs please:
  • New HijackThis log
  • Contents of the logfile C:\fixwareout\report.txt



ONLY if you can't access the internet after running the fix, follow the steps below in Green:

  • Select Start > Control Panel > Network and Internet Connections > Network Connections
  • Right click your default connection, usually Local Area Connection (or Dial-up Connection if you are using dial-up).
  • Click Properties.
  • Click the Networking tab.
    • Under This connection uses the following items,
    • Select Internet Protocol (TCP/IP) and press the Properties button
    • Select the radio button that says Use the following DNS server addresses:
    • Enter the following IP address into the Preferred DNS Server box:
    • 208.67.222.222
  • Enter the following IP address into the Alternate DNS Server box:
    • 208.67.220.220
  • Click OK twice to exit out of the Properties box.
  • Reboot your computer.
Post #3
Hi Gary, first…thank you for your assistance….it is very much appreciated.

Your instructions as noted below were just a bit different on my PC but I found the items nonetheless. For example, there was not a Networking tab but it did a list an one of them was TCP/IP so it looked ok.

Now lets check some settings on your system.
• Click Start > Connect to > Show all connections.
• Right click on your default connection, usually Local Area Connection for cable and dsl (or Dial-up Connection if you are using
dial-up).
• Left click on Properties.
• Click the Networking tab.
• Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically.
• Press OK twice to get out of the properties screen and reboot if it asks. (That option might not be avaiable on some
systems).



Logfile of HijackThis v1.99.1
Scan saved at 4:18:19 PM, on 3/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)





FIXWAREOUT/REPORT.TXT

Username "Mitchel Family" - 03/02/2008 15:55:14 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdicf.exe"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
"nameserver"="85.255.115.2 85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{40153059-7732-4E43-A5AA-7D71B4DE3419}
"nameserver"="85.255.115.2,85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{BCABA8F3-82A8-4A98-BBEB-C76800C25126}
"nameserver"="85.255.115.2,85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{C665DCF1-A368-4251-BEFD-EC4AC060D4D2}
"nameserver"="85.255.115.2,85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{E6F4901B-DEF4-4A06-8494-61CCD5AD0D81}
"nameserver"="85.255.115.2,85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{ED92581F-6843-439B-856B-CDED9353C127}
"nameserver"="85.255.115.2,85.255.112.117" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{40153059-7732-4E43-A5AA-7D71B4DE3419}
"DhcpNameServer"="[removed],[removed]" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{BCABA8F3-82A8-4A98-BBEB-C76800C25126}
"DhcpNameServer"="[removed],[removed]" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{E6F4901B-DEF4-4A06-8494-61CCD5AD0D81}
"DhcpNameServer"="[removed],[removed]" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{ED92581F-6843-439B-856B-CDED9353C127}
"DhcpNameServer"="[removed],[removed]"
Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
….
….
~~~~~ Misc files.
….
~~~~~ Checking for older varients.
….
~~~~~ Other
C:\WINDOWS\Temp\kdicf.ren 73819 08/03/2004

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe"
"SoundMan"="SOUNDMAN.EXE"
"StartCCC"="C:\\Program Files\\ATI Technologies\\ATI.ACE\\Core-Static\\CLIStart.exe"
"CanonMyPrinter"="C:\\Program Files\\Canon\\MyPrinter\\BJMyPrt.exe /logon"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"NBJ"="\"C:\\Program Files\\Ahead\\Nero BackItUp\\NBJ.exe\""
"ATI DeviceDetect"="C:\\Program Files\\ATI Multimedia\\main\\ATIDtct.EXE"
"ATI Remote Control"="C:\\Program Files\\ATI Multimedia\\RemCtrl\\ATIRW.exe"
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
….
Hosts file was reset, If you use a custom hosts file please replace it…
~~~~~ End report ~~~~~
Post #4
OK, looking much better, just a little tidying up to do.

Please go to Control Panel > Add/Remove Programs and Uninstall the following:

Ask Toolbar


Then delete the following folder (in bold) if still present.

C:\Program Files\AskTBar

Next we need to empty out your temp files.

  • Click Start > Run and type cleanmgr then click OK.
  • This will bring up the Disk Cleanup window.
  • Check the following entries.
    • Temporary Internet Files.
    • Recycle Bin.
    • Temporary Files.
  • Click OK.
  • When a prompt pops up click Yes.

Next I'd like to run a general scan over your system. HJT is a good tool, but it does not look at all the areas of your computer that Malware can install and there may be remnants of your infection to clean out.

Please download Malwarebytes' Anti-Malware to your Desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.

  • Click on the Malwarebytes' Anti-Malware icon to launch the programme.
    • Click the Updates tab.
    • Click Check for Updates and allow the programme to download the latest definitions.
  • Click the Scanner tab.
    • Check Perform Quick Scan.
    • Click Scan and wait for the scan to complete.
    • When the scan is complete, click OK, then Show Results.
    • Ensure all items are checked then click Remove Selected.
    • A box will pop-up telling you that files have been quarantined.
    • A log will pop-up.
  • Post the log in your next reply please.

You can also access the log by doing the following
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open

IMPORTANT
  • It is unclear from your log whether or not you have a firewall installed.
  • If you have one running, please disregard this.
  • If it is disabled, please enable it.
  • If you are using the firewall that comes with Windows, or Service Pack 2, you should replace it. It doesn't monitor outgoing traffic, so anything on your computer can 'phone home' at will.
Below is a list of some free firewalls (in no order of preference).
It is important to note that you should only have one firewall installed at a time, but you can download to your Desktop and install each in turn to see which one you prefer.

Finally

Please run a new scan with HJT and send me the log please.

Summary of the logs I need from you in your next post:
  • MBAM log
  • New HJT log


Please post each log separately to prevent them being cut off by the forum post size limiter.
Post #5
Malwarebytes' Anti-Malware 1.05 Database version: 442 Scan type: Quick Scan Objects scanned: 26712 Time elapsed: 1 minute(s), 22 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #6
Logfile of HijackThis v1.99.1
Scan saved at 7:04:25 AM, on 3/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\R-TT\R-Firewall\R-Firewall.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\R-TT\R-Firewall\Service\RTT_CRC_Service.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [R-Firewall] C:\Program Files\R-TT\R-Firewall\R-Firewall.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RTT CRC Service (RTT_CRC_Service) - Unknown owner - C:\Program Files\R-TT\R-Firewall\Service\RTT_CRC_Service.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)
Post #7
OK, as far as I can see you're free of infection now.

You do have an orphan registry entry that needs removing.

Run a scan with HJT and when finished check the following items (if found).

O2 - BHO: (no name) - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)

Now close all open windows and click Fix Checked to remove them.

You should delete Fixwareout.exe, you won't have need of it again.

Are you still noticing any problems ?
  • If you are let me know about them.
  • If not it's time to make your computer more secure.
Below are a series of recommendations which will help you keep more secure online.

Obviously you have already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

THESE STEPS ARE VERY IMPORTANT

Lets reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to clean the restore points.
  • Turn off System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
  • Reboot.
  • Turn ON System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • UN-Check *Turn off System Restore*.
    • Click Apply, and then click OK.
  • NOTE: only do this once, NOT on a regular basis.
Update your Java.
Older versions have vulnerabilities that malware can and are using to infect systems.

Please follow these steps to remove older version Java components. This is important as it's still possible to get infected through an old install even if you're using the latest version of Java.

  • Close any programmes you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Download the latest version of Java Runtime Environment (JRE) 6u4, and install it to your computer.

Updating Windows and Internet Explorer
It is essential you keep your Operating System up to date with all the latest patches. The bad guys watch for the latest exploits, as soon as Microsoft brings out a patch, the bad guys will bring out an infection to exploit that vulnerability. If you don't have all the latest patches your computer is vulnerable. Please go to the windows update site and get the critical updates.

Use a "secure" browser
Install Internet Explorer 7 or an alternative browser like Firefox or Opera for more secure surfing.
Please remember that there is no such thing as a totally secure browser. Your browsing habits will be the major factor in determining just how safe you are online. If you visit, Crack/Warez sites, Porn sites, or other sites of a questionable nature, you still run a severe risk of getting infected.

The following are free programs that are designed to keep your computer clean. A brief description is included with each item, click on name to go to download site.

  • Spybot S & D
    Spybot is a scanner. It scans for spyware and other malicious programs. It is important to have at least one malware scanner on your computer. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
  • WinPatrol by BillPStudios is a programme that monitors your computer and notifies you if there are any unauthorised changes made to it. It gives you the option to allow or forbid the changes, thus guarding you against Malware installations. I consider this one a must have.

    If you find you like it, you can get a lifetime upgrade to the Plus version for a small one time fee.
  • SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
  • IE Spyad
    It puts many bad webpages on your restricted zones LIST. This means that you can still view the "bad" webpages, but the webpages can't do certain things (such as use javascripts and cookies). Use IE Spyad for single account computers, and IE Spyad 2 for multi account computers.
  • Hosts file:
  • Make sure you read the instructions on how to install the hosts file, here.

    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
  • If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button (at the lower left hand corner of your screen)
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then double-click it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok
  • Use an Anti Virus Software - It's very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
    Computer Safety On line - LIST of free Anti virus programs
  • Use a Firewall - I cannot stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one.
  • Site Advisor This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site.

Here's links to a few articles which are well worth reading

Finally

NOW is the time you can start to hit back at the people who infected you.
[external image: Posted Image]
Please take the time to go and complain - that forum has a topic for your infection which is Wareout…….. (if not, post in the Is your infection not listed here? topic). Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to government or government agencies that something will get done.

Post #8
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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