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Spyware / Malware / Virus Removal

[Resolved] Firefox Tabs

5 min read

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Post #1
Hi

Firefox keeps on freezing up and only allowing me to open new tabs and not allow me to access the ones that are already open.
The CPU in task manager has been at a 100% when this is happening and only dies down when closing Firefox wacko.gif



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:33:09, on 02/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\DOCUME~1\Dan\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Dan\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /idle
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://ca.com/gb/securityadvisor/pestscan/pestscan.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1199550286531
O17 - HKLM\System\CCS\Services\Tcpip\..\{052A78D5-D72F-4578-98D3-322161BDE77F}: NameServer = 212.139.132.11 212.139.132.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{052A78D5-D72F-4578-98D3-322161BDE77F}: NameServer = 212.139.132.11 212.139.132.10
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

–
End of file - 7619 bytes




Kind Regards,
Post #2
Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Post #3
Hi

Sorry its taken so long to get back.

Here are my results:
——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Thursday, March 20, 2008 7:58:18 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 20/03/2008
Kaspersky Anti-Virus database records: 646088
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 41838
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:15:06

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{BFF6D023-6864-4D5C-943A-637890016AC5}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Temp\ZLT00dbf.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT00dc3.TMP Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\Internet Logs\ACER-FD6B6B72E3.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\Dan\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\History\History.IE5\MSHist012008032020080321\index.dat Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Application Data\ApplicationHistory\ePower_DMC.exe.3ca0acde.ini.inuse Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Temp\~DFE4A2.tmp Object is locked skipped
C:\Documents and Settings\Dan\Local Settings\Temp\~DFE4DC.tmp Object is locked skipped
C:\Documents and Settings\Dan\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Dan\UserData\index.dat Object is locked skipped
C:\Documents and Settings\Dan\ntuser.dat Object is locked skipped
C:\System Volume Information\_restore{AFCD12E9-F77C-4DEE-BF16-FB0F4173E613}\RP74\change.log Object is locked skipped
D:\0b2609176fe3aa04143381c8\admparse.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\admparse.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\advpack.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\advpack.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\browseui.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\corpol.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\custsat.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\dxtmsft.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\dxtrans.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\extmgr.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\extmgr.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\feeddisc.wav Object is locked skipped
D:\0b2609176fe3aa04143381c8\hmmapi.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\hmmapi.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\html.iec Object is locked skipped
D:\0b2609176fe3aa04143381c8\html.iec.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\icardie.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\icardie.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\icrav03.rat Object is locked skipped
D:\0b2609176fe3aa04143381c8\ie4uinit.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\ie4uinit.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieakeng.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieakeng.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieakmmc.chm Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieaksie.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieaksie.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieakui.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieakui.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieapfltr.dat Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieapfltr.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iedkcs32.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iedkcs32.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\iedw.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\iedw.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieencode.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieeula.chm Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieframe.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieframe.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\iepeers.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iepeers.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieproxy.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iernonce.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iernonce.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\iertutil.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iesetup.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\iesetup.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\iesupp.chm Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieudinit.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieui.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieui.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieuinit.inf Object is locked skipped
D:\0b2609176fe3aa04143381c8\ieunatt.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\iexplore.chm Object is locked skipped
D:\0b2609176fe3aa04143381c8\iexplore.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\iexplore.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\imgutil.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\inetcorp.iem Object is locked skipped
D:\0b2609176fe3aa04143381c8\inetcpl.cpl Object is locked skipped
D:\0b2609176fe3aa04143381c8\inetcpl.cpl.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\inetres.adm Object is locked skipped
D:\0b2609176fe3aa04143381c8\inetset.iem Object is locked skipped
D:\0b2609176fe3aa04143381c8\infobar.wav Object is locked skipped
D:\0b2609176fe3aa04143381c8\inseng.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\inseng.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\install.ins Object is locked skipped
D:\0b2609176fe3aa04143381c8\jscript.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\jsproxy.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\licmgr10.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\licmgr10.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeeds.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeeds.mof Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeedsbs.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeedsbs.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeedsbs.mof Object is locked skipped
D:\0b2609176fe3aa04143381c8\msfeedssync.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshta.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshta.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtml.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtml.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtml.tlb Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtmled.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtmled.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtmler.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\mshtmler.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\msls31.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\msrating.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\msrating.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\mstime.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\navstart.wav Object is locked skipped
D:\0b2609176fe3aa04143381c8\occache.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\occache.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\occache.ini Object is locked skipped
D:\0b2609176fe3aa04143381c8\pngfilt.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\popupblk.wav Object is locked skipped
D:\0b2609176fe3aa04143381c8\shdocvw.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\shlwapi.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\spmsg.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\spuninst.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\spupdsvc.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\tdc.ocx Object is locked skipped
D:\0b2609176fe3aa04143381c8\ticrf.rat Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\eula.rtf Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\idndl.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\ie7.cat Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\iecustom.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\iereseticons.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\iesetup.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\legitlibm.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\nlsdl.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\update.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\update.exe.manifest Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\update.inf Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\update.ver Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\updspapi.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\update\xmllitesetup.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\url.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\urlmon.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\urlmon.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\vbscript.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\vgx.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\webcheck.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\webcheck.dll.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\webcheck.ini Object is locked skipped
D:\0b2609176fe3aa04143381c8\winfxdocobj.exe Object is locked skipped
D:\0b2609176fe3aa04143381c8\winfxdocobj.exe.mui Object is locked skipped
D:\0b2609176fe3aa04143381c8\wininet.dll Object is locked skipped
D:\0b2609176fe3aa04143381c8\wininet.dll.mui Object is locked skipped
D:\115d3c77144c35d6c044\msxml4-KB927978-enu.log Object is locked skipped
D:\1846a77c7d975b959f\msxml4-KB927978-enu.log Object is locked skipped
D:\19fbb0d4550a5d2fe359\msxml4-KB927978-enu.log Object is locked skipped
D:\2249e8a1316d5173fb891f\msxml4-KB927978-enu.log Object is locked skipped
D:\27712dab1f223432895e7c5e4d4eccaf\msxml4-KB927978-enu.log Object is locked skipped
D:\32d5980ed866864109a2e9\msxml4-KB927978-enu.log Object is locked skipped
D:\33eca1d7468868e4bca028c3\$shtdwn$.req Object is locked skipped
D:\33eca1d7468868e4bca028c3\update\eula.txt Object is locked skipped
D:\36f78abe2e14a4a2a2572ee76da41d\msxml4-KB927978-enu.log Object is locked skipped
D:\3e22d2ad8af1ff918656ac38945bfc\%temp%dd_msxml_retMSI.txt Object is locked skipped
D:\430e39d8e51f58dc457bd50f\msxml4-KB927978-enu.log Object is locked skipped
D:\455dccbd02e9b78373e44b28113b\msxml4-KB927978-enu.log Object is locked skipped
D:\476ba29a92ad7704bfda4888dee2e137\msxml4-KB927978-enu.log Object is locked skipped
D:\4997640e3427be4745c0\msxml4-KB927978-enu.log Object is locked skipped
D:\4dbd1ab6295522861d00cd4fe3af\msxml4-KB927978-enu.log Object is locked skipped
D:\562846da1ba7fdadbb0985dc057a02\msxml4-KB927978-enu.log Object is locked skipped
D:\5cebf87774e19cecc395121542\msxml4-KB927978-enu.log Object is locked skipped
D:\6a6b37c0aa094247572623\msxml4-KB927978-enu.log Object is locked skipped
D:\6b913d2935e53fd04c2088de\msxml4-KB927978-enu.log Object is locked skipped
D:\7877dcc360c43925c8\msxml4-KB927978-enu.log Object is locked skipped
D:\7a5afbf374f55e393a7abf\msxml4-KB927978-enu.log Object is locked skipped
D:\851ea26126dff8706c527b261682\msxml4-KB927978-enu.log Object is locked skipped
D:\8cfb496164d3685172c92302e4\%temp%dd_msxml_retMSI.txt Object is locked skipped
D:\a46f8be03cb122ca21d27bf0e1\msxml4-KB927978-enu.log Object is locked skipped
D:\a4a00d15167f9af75dfb2fa647\msxml4-KB927978-enu.log Object is locked skipped
D:\a8ee42a7d613e3ac41\msxml4-KB927978-enu.log Object is locked skipped
D:\b0ca1e3d20306642f2\msxml4-KB927978-enu.log Object is locked skipped
D:\b1d7b8417957de00b1ec\msxml4-KB927978-enu.log Object is locked skipped
D:\b2a0188b601c2128a6126e\msxml4-KB927978-enu.log Object is locked skipped
D:\b6f4ef249d953aa5102d1e669a8474\msxml4-KB927978-enu.log Object is locked skipped
D:\b8432df12a0a463fc6\msxml4-KB927978-enu.log Object is locked skipped
D:\bdae31a6bc6cce8f6c151c7c7914\msxml4-KB927978-enu.log Object is locked skipped
D:\d70b03deeb7f0c859b95586c00521a81\msxml4-KB927978-enu.log Object is locked skipped
D:\d7c763cbdec2467a6526ea3118d28e7b\msxml4-KB927978-enu.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

DECKARD SCANNER:

The Deckard Scanner failed to complete stating:
dss.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Post #4
Do this instead

Download WinPFind35U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind35u on your desktop.
  • Open the WinPFind35u folder and double-click on WinPFind35U.exe to start the program.
  • Under Additional Scans check the boxes beside Reg - Bot Check, Reg - Disabled MS Config Items, Reg - File Additional Folder Scans, File - Lop Check, Reg - Desktop Components and File - Purity Scan.
  • Under Drivers change it to Non-Microsoft.
  • Check the box beside Scan All User Accounts at the top
  • Under Files Created Within and Files Modified Within change it to 90 days.
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
Post #6
Hello

Start WinPFind35U. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {7E853D72-626A-48EC-A868-BA8D5E23E045} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-1694489971-2589051734-3546372079-1005\] > -> HKEY_USERS\S-1-5-21-1694489971-2589051734-3546372079-1005\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Protocol Handlers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\
YN -> ipp: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened.[Reg Error: Value does not exist or could not be read.]
YN -> msdaipp: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened.[Reg Error: Value does not exist or could not be read.]
[Files/Folders - Modified Within 90 days]
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
[Empty Temp Folders]
[Start Explorer]
[Reboot]


The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.


Also post a new HijackThis log and tell me how your PC is running
Post #7
Hi



Explorer killed successfully
[Registry - Non-Microsoft Only]
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7E853D72-626A-48EC-A868-BA8D5E23E045}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_USERS\S-1-5-21-1694489971-2589051734-3546372079-1005\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ipp\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.
[Files/Folders - Modified Within 90 days]
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\Dan\Local Settings\Temp\~DF1612.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Dan\Local Settings\Temp\~DF3ACB.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Dan\Local Settings\Temp\~DF556A.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Dan\Local Settings\Temp\~DF559B.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT00dbf.TMP scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT00dc3.TMP scheduled to be deleted on reboot.
User temp folders emptied.
SystemRoot temp folder emptied.
IE temp folders emptied
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
WinPFind35U Version 1.0.5.0 fix logfile created on 03212008_001756




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:37:34, on 21/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\system32\rundll32.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Documents and Settings\Dan\Desktop\HijackThis.exe
C:\WINDOWS\system32\ZoneLabs\UpdClient.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /idle
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://ca.com/gb/securityadvisor/pestscan/pestscan.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1199550286531
O17 - HKLM\System\CCS\Services\Tcpip\..\{052A78D5-D72F-4578-98D3-322161BDE77F}: NameServer = 212.139.132.11 212.139.132.10
O17 - HKLM\System\CS2\Services\Tcpip\..\{052A78D5-D72F-4578-98D3-322161BDE77F}: NameServer = 212.139.132.11 212.139.132.10
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

–
End of file - 8140 bytes

Everything seems to working fine at the moment, its just every now and then that Firefox keeps on freezing up and only allowing me to open new tabs and not allow me to access the ones that are already open?
Post #8
Your logs are clean ! We need to do a few things

  • Make sure you have an Internet Connection.
  • Double-click WinPFind3U.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
Post #10
No problem This is not due to malware so there is only so much I can do You would be better off posting in the Windows XP forum, tell them I sent you over Let me know if you have any more questions
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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