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[Resolved] Internet Game Box - popup problem

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Good evening-

I read a lengthy post on how to completely remove Internet Game Box from a computer…but after reading the "How To Get Help" section of the "Welcome New Members", I understand that the only way to get a truly customized solution to my problem (and to not completely cripple my computer!) is to post a Hijack This log.

Thanks in advance for all of your help with my problem!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:05:49 PM, on 3/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\documents and settings\chris\local settings\application data\utbap.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Aware] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" +c
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Personal Coach.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…84/mcinsctl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m…,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe

–
End of file - 9156 bytes
Post #2
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

  • All hijackthis logs I ask for should be done in normal mode ( not safe mode)
  • These logs should be done last after you have followed my instructions in the previous post.


Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!



_____________________________
Submit a file to Jotti
Please go here : http://virusscan.jotti.org/
On top of the page there is a field to add the filepath, copy and paste these filepaths: 1 at a time.


C:\documents and settings\chris\local settings\application data\utbap.exe


Then hit Submit
The scan will take a while before the result comes up so please be patient.
Then copy the result and post it here in this thread.

If Jotti's service load is too high, you can use the following scanner instead:
http://www.virustotal.com/xhtml/index_en.html


____________________________


Please download Navilog1 by IL-MAFIOSO: from this link.
http://perso.orange.fr/il.mafioso/Navifix/Navilog1.exe

* Double click on navilog1.exe to install it on your computer.
* When the installation is complete, the tool will start automatically.
* If it doesn't start automatically, please double click on Navilog1 shortcut on your desktop to run it.
* Press E for English from the language Menu.
* Type 1 in the next Menu to select Search and press Enter.
* Wait for the Scan to finish (It may take a reasonable amount of time)
* Press any key as requested .
* A new document will be produced: fixnavi.txt.
* Please copy/paste the contents of this report in your next reply.

The report is also saved in the root of the directory, "%SystemDrive%\fixnavi.txt". (usually C:\fixnavi.txt)


______________________________


Open HJT

this time click on
Misc tools section

then:
Open uninstall Manager
click on save list.
Post that for me.


_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from Jottis/Virus total
  • The report from Navi Log
Post #3
Tried uploading to Jotti, and rec'd this message:

"The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"

Virustotal's message was similar:

"0 bytes size received / Se ha recibido un archivo vacio"
________________________________________

Ad-Aware 2007
Adobe Acrobat 6.0 Professional
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player ActiveX
Adobe Reader 7.0.5
Ahead InCD
Amazon3
Audacity 1.2.4
Autodesk Express Viewer
BCM V.92 56K Modem
Belarc Advisor 7.2
Broadcom Management Programs
Dell Media Experience
Dell Solution Center
DellSupport
DIG Game Manager
Dynomite Deluxe 2.70y
Efficient Networks SpeedStream DSL
Google Toolbar for Internet Explorer
Harry Potter II
HijackThis 2.0.2
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP Deskjet 5400 series
HP Extended Capabilities 5.0
HP Image Zone Express
HP Imaging Device Functions 5.0
HP Software Update
HP Solution Center & Imaging Support Tools 5.0
Intel RSX 3D
Intel® Extreme Graphics Driver
Internet Explorer Default Page
iPod for Windows 2005-11-17
iTunes
iWin Games (remove only)
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Jewel Quest 2 (remove only)
Learn2 Player (Uninstall Only)
Matchbox® Emergency Patrol™
Mavis Beacon Teaches Typing 15
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Midnight Road Warriors (remove only)
Modem Helper
MSN Gaming Zone
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Myst Masterpiece Edition
NAIC Stock Prospector
Navilog1 3.5.0
Peggle Deluxe 1.0
Piranesi 3
QuickTime
RealOne Player
RollerCoaster Tycoon 3
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Shockwave
SimCity 4 Deluxe
SmoothMove™ Pan Viewer 5.0 release 1
STB Stock Analyst PLUS! v2.51
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WordPerfect Office 11
Zuma Deluxe 1.0
________________________________________

Search Navipromo version 3.5.0 began on Tue 03/04/2008 at 21:35:30.53

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Updated on 04.03.2008 at 17h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Version Internet Explorer : 7.0.5730.11
Filesystem type : NTFS

Done in normal mode

*** Searching for installed Software ***




*** Search folders in C:\WINDOWS ***



*** Search folders in C:\Program Files ***



*** Search folders in C:\DOCUME~1\ALLUSE~1\APPLIC~1 ***




*** Search folders in "C:\Documents and Settings\Chris\applic~1" ***



*** Search folders in "C:\Documents and Settings\Chris\locals~1\applic~1" ***



*** Search folders in "C:\Documents and Settings\Chris\startm~1\programs" ***


*** Search folders in C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs ***


*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

Hidden file(s) :

C:\Documents and Settings\Chris\Local Settings\Application Data\kqhbiwkri.exe
C:\Documents and Settings\Chris\Local Settings\Application Data\kqhbiwkri.dat
C:\Documents and Settings\Chris\Local Settings\Application Data\kqhbiwkri_nav.dat
C:\Documents and Settings\Chris\Local Settings\Application Data\kqhbiwkri_navps.dat



*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in C:\WINDOWS\system32 *

* Scan in "C:\Documents and Settings\Chris\locals~1\applic~1" *

Suspicious Files :

kqhbiwkri.exe found !



*** Search files ***


C:\WINDOWS\system32\nvs2.inf found !
C:\WINDOWS\prefetch\INTERNETGAMEBOX.EXE-151FE1D3.pf found !
C:\WINDOWS\prefetch\INTERNETGAMEBOX_SETUP[1].EXE-0566B1E3.pf found !
C:\WINDOWS\prefetch\INTERNETGAMEBOX_SETUP[1].EXE-109B69BA.pf found !
C:\WINDOWS\prefetch\INTERNETGAMEBOX_SETUP[1].EXE-340D4D4B.pf found !


*** Search specific Registry keys ***

HKEY_CURRENT_USER\Software\Lanconfig found !

*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In C:\WINDOWS\system32 :


* In "C:\Documents and Settings\Chris\locals~1\applic~1" :

kqhbiwkri.dat found !

3)Certificates Search :

Egroup certificate found !
Electronic-Group certificate found !
OOO-Favorit certificate found !

4)Search known files :



*** Search completed on Tue 03/04/2008 at 21:54:30.76 ***

________________________________________

Thanks very much for your help!
Post #4
___________________________________
Reconfigure Windows XP to show hidden files::

Click Start. My Computer.
Select the Tools menu Folder Options. Select the View Tab.
Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.
___________________________________
Search for and remove
Now I want you to search for and delete the following file if present.

C:\documents and settings\chris\local settings\application data\utbap.exe


If you need help finding them.
Click start /search/ all files and folders/ look for More advanced options. once in there select the first 3 boxes.
Please just remove the files/folders I listed in BOLD


C:\documents and settings\chris\local settings\application data\utbap.exe





NEXT:
____________________________________
* Double click on Navilog1 shortcut icon on your desktop to run it.
* Press E for English from the language Menu.
* Type 3 in the next Menu and press Enter.
* The tool will then advise you that it will restart your computer.
* Close all open windows and save personnal documents, if open, too.
* If your computer doesn't restart automatically, restart it manually.
* Choose your usual session.
* Wait for the *** Clean finished the … *** message (It may take a reasonable amount of time)
* A new document will be produced.
* Please copy/paste the contents of this report in your next reply.
* Your desktop will now appear.

Note : In the event you lose your desktop, press CTRL+ALT+Delete and run Explorer.exe as a new task.

The report is also saved in the root directory, %SystemDrive%\cleannavi.txt.. (usually C:\cleannavi.txt)






NEXT:
______________________________

Download and install CCleaner from here


If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.

  • Set Cookie Retention.
    Click on the Options block on the left, then choose Cookies.
    Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  • Reset Temp File Removal for Regular Use.
    Click on the Options block on the left. Select the Advanced button.
    Check "Only delete files in Windows Temp folders older than 48 hours".


    Now run the program and click on Run Cleaner
    ( Do not use the Registry function to clean anything with this program. Having anything auto clean your regisrty is risky).


_________________________________

Using Internet Explorer, please do a Kaspersky Online Scan

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will provide a report if your system is infected. It does not provide an option to clean/disinfect. We only require a report from it.

    [external image: Posted Image]

  • Click the Save as Text button to save the file to your desktop and post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan



_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from Navi Log
  • The report from Kasperskys
  • Let me know you were ablbe to find and delete utbap.exe
Post #5
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:40 PM, on 3/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Aware] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" +c
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Personal Coach.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…84/mcinsctl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m…,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe

–
End of file - 9229 bytes

________________________________________
Navipromo Removal version 3.5.0 started on Wed 03/05/2008 at 10:52:51.00

Fix running from C:\Program Files\navilog1
Updated on 04.03.2008 at 17h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Internet Explorer : 7.0.5730.11
Filesystem type : NTFS

Automatic removal
without Catchme and GNS results



*** Deleting folders in C:\WINDOWS ***


*** Deleting folders in C:\Program Files ***


*** Deleting folders in C:\DOCUME~1\ALLUSE~1\APPLIC~1 ***


*** Deleting folders in "C:\Documents and Settings\Chris\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Chris\locals~1\applic~1" ***


*** Deleting folders in "C:\Documents and Settings\Chris\startm~1\programs" ***


*** Deleting folders in C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs ***



*** Deleting files ***

C:\WINDOWS\system32\nvs2.inf deleted !
C:\WINDOWS\INTERNETGAMEBOX.EXE-151FE1D3.pf deleted !
C:\WINDOWS\INTERNETGAMEBOX_SETUP[1].EXE-0566B1E3.pf deleted !
C:\WINDOWS\INTERNETGAMEBOX_SETUP[1].EXE-109B69BA.pf deleted !
C:\WINDOWS\INTERNETGAMEBOX_SETUP[1].EXE-340D4D4B.pf deleted !

*** Deleting temporary files ***

Cleaning of C:\WINDOWS\Temp done !
Cleaning of C:\Documents and Settings\Chris\locals~1\Temp done !

*** Complementary Search ***
(Search specific files)

1)Deletion with backups new Instant Access files:

2)Heuristic search and deletion with backups :


* In C:\WINDOWS\system32 *


* In "C:\Documents and Settings\Chris\locals~1\applic~1" *

kqhbiwkri.dat found !
Copy kqhbiwkri.dat done !
kqhbiwkri.dat deleted !

kqhbiwkri_nav.dat found !
Copy kqhbiwkri_nav.dat done !
kqhbiwkri_nav.dat deleted !

kqhbiwkri_navps.dat found !
Copy kqhbiwkri_navps.dat done !
kqhbiwkri_navps.dat deleted !

kqhbiwkri.exe found !
Copy kqhbiwkri.exe done !
kqhbiwkri.exe deleted !

C:\WINDOWS\prefetch\kqhbiwkri*.pf found !
Copy C:\WINDOWS\prefetch\kqhbiwkri*.pf done !
C:\WINDOWS\prefetch\kqhbiwkri*.pf deleted !


*** Copy Registry to Backupnavi folder ***

Backing up Registry done !

*** Cleaning Registry ***

Registry cleaned


*** Certificates ***

Egroup Certificate deleted !
Electronic-Group Certificate deleted !
OOO-Favorit Certificate deleted !

*** Cleaning stage complete on Wed 03/05/2008 at 11:00:10.71 ***

________________________________________

——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 05, 2008 11:49:18 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/03/2008
Kaspersky Anti-Virus database records: 599445
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 90511
Number of viruses found: 3
Number of infected objects: 5
Number of suspicious objects: 0
Duration of the scan process: 01:14:39

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\AWProcessesLog.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\CoreEngineCommunicationLog.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{EF6D9AE4-9892-41D4-A160-EB3CB7F1A570}.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Data\TFR1.tmp Object is locked skipped
C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
C:\Documents and Settings\Chris\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Chris\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\History\History.IE5\MSHist012008030520080306\index.dat Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF6D9A.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DF6DE8.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temp\~DFB921.tmp Object is locked skipped
C:\Documents and Settings\Chris\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Chris\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Chris\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Drew\Local Settings\Temporary Internet Files\AntiPhishing\6729BBF9-D54C-48CB-A4D7-AD400339D808.dat Object is locked skipped
C:\Documents and Settings\Drew\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\iWin.com Games\Jewel Quest 2\iWinGamesSetupR.exe/data0008 Infected: not-a-virus:AdWare.Win32.AdMedia.g skipped
C:\Program Files\iWin.com Games\Jewel Quest 2\iWinGamesSetupR.exe NSIS: infected - 1 skipped
C:\Program Files\Navilog1\reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP973\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\mcmsc_5G5ui0nXis7vkhG Object is locked skipped
C:\WINDOWS\Temp\mcmsc_GoGnFSHwVvP3yR2 Object is locked skipped
C:\WINDOWS\Temp\mcmsc_I2XVWvycjCdkeQq Object is locked skipped
C:\WINDOWS\Temp\mcmsc_YyvWST7qsgCGpKz Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

________________________________________

I searched for utbap.exe, couldn't find it anywhere (including c:\documents and settings\chris\local settings\application data).

Thanks for your continued help!
Post #6
___________________________________
Search for and remove
Now I want you to search for and delete the following folder and all it's contents if present. If you need help finding them.
Click start /search/ all files and folders/ look for More advanced options. once in there select the first 3 boxes.
Please just remove the files/folders I listed in BOLD

C:\Program Files\iWin.com Games\Jewel Quest 2\iWinGamesSetupR.exe

C:\WINDOWS\Downloaded Program Files\popcaploader.dll


____________________________________


Pop ups should be gone now

You may delete Navilog1 from the desktop.

Smitfraud fix from the desktop.

All these tools are updated often so keeping an old one around is sensless.

____________________________________


One thing I dont see is infected system restore points in your Kaspersky log. If you have shut off system restore turn it back on now and I'll tell you why.


Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT


One of the worst pieces of advice I have seen is having system restore turned off before cleaning a computer. I know Nortons recommends it.
A few times while removing some malware and running some of these tools things happen we can not forsee. It's easy to use system restore to fix a machine in these cases.
Because system restore is turned off we wouldn't have a restore point to go back to and your machine might become ready for reformatting or a huge paper weight..
It's much better to have an infected/bad restore point then none at all.





Let me know everything seems to be running OK
Post #7
Everything seems to be working fine.

One final question…can you recommend steps to reduce the risk of infection in the future? Apart from the obvious one: don't let the kids download stuff!

Thanks again for your help!
Post #8
Great news ! [external image: Posted Image]

Your log now appears to be clean.


Here are a few things you can do to secure your computer a little bit more.

If your version of McAfee does not have a firewall I suggest you get one inplace now.


A few words on Microsofts firewall in XP . It only works in one direction. Incoming.
That means if something gets by it you would never know it was trying
to contact the internet.
Example: A bad program installs itself. You would never know it was contacting the internet.
Downloading other nasties and so forth.

If you decide to run one of these you should be certain Microsofts firewall is disabled.
To disable it.

I will list a few free firewalls for you. These are good (free) firewalls:

Never run 2 firwalls together. They will interfere with each other.
So just download and install one!


Comodo Fairly simple to use

Sunbelt Personal Firewall




___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.


______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware


___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.


___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.


Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.





Safe and Happy Surfing. :)
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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