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Spyware / Malware / Virus Removal

[Resolved] help! virus?

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
hey, i think i have a virus, i get alot of popups and a system alert saying it has found virus trogens ect i don't know what to do… can anyone help?
Post #2
Hello jblazen and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


Download HijackThis from Here .
  • Choose the default location of C:\Program Files\Trend Micro\HijackThis as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  • Click the Install button.
  • Accept the license agreement .
  • Click Do a system scan and save a log file. A Notepad file will open.
  • Select all the text by hitting the [Ctrl+A] keys, then copy your selection to the clipboard by pressing the [Ctrl+C] keys.
  • Paste the log into this thread by hitting the [Ctrl+V] keys.
  • when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  • POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER
Post #3
my log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:34:17, on 20/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\NetProject\scm.exe
C:\Program Files\Eraser\eraser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://client.silabsoft.org/;
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: e404 helper - {2C566C34-7D72-4DC1-9BBE-1121A76698F8} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - C:\Program Files\NetProject\sbmdl.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Web Application - {81705D67-3F73-4983-859B-97D0922E5ABE} - C:\Program Files\NetProject\wamdl.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [keepmyip-1.0] "C:\Program Files\Whiz Kid Technomagic\Keep My IP-1.0\KeepMyIP.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\NetProject\scit.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\NetProject\sbmntr.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.explorertool.net/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.explorertool.net/redirect.php (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/da/PCPitStop.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1186086998781
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab56986.cab
O22 - SharedTaskScheduler: arborize - {d9f6ce57-0718-4bd1-916f-5fb1f86911c2} - C:\WINDOWS\system32\txdkfh.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 6814 bytes
Post #4
A. Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log


B. Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform full scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Post #5
ok, i restarted the computer in safe mode and ran the bat it restarted and then got stuck on the last part of the check ( after it restarts the computer). so i dont know what to do :smack: also if this helps i got the virus from active x instalation.
Post #6
1. Restart your computer manually if you have not already. Then do a search for a file called Report.txt

2. If found, copy it to your desktop to post in your reply and continue with Step #B.

3. If you can't find it, move on to Step #B
Post #7
report file.


SDFix: Version 1.144

Run by [removed] on 20/02/2008 at 22:22

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\DOCUME~1\Rusty\Desktop\SDFix\SDFix

Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting…


Checking Files:

No Trojan Files Found






Removing Temp Files…

ADS Check:
Post #8
The tool did not run to completion. So let's continue with Step B. and see. I will probably have to get you to run another removal tool after we get the results and please post a fresh HJT log with your MBAM report. Thanks Trevuren
Post #9
ok i'm doing step b it's been scanning for 30mins, sorry but i'm new to this site and i don't know what HJT and MBAM means could you explain. sorry for all this :unsure:
Post #10
I am sorry, I should have been clearer when I was providing instructions.

HJT: HijackThis (The tool from TrenMicro that I first had you install)

MBAM: Malwarebytes' Anti-Malware
Post #12
HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:07:25, on 21/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Whiz Kid Technomagic\Keep My IP-1.0\KeepMyIP.exe
C:\Program Files\Eraser\eraser.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://client.silabsoft.org/;
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [keepmyip-1.0] "C:\Program Files\Whiz Kid Technomagic\Keep My IP-1.0\KeepMyIP.exe"
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://utilities.pcpitstop.com/da/PCPitStop.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1186086998781
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab56986.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 5878 bytes



MBAM report:

Malwarebytes' Anti-Malware 1.04
Database version: 385

Scan type: Full Scan (A:\|C:\|)
Objects scanned: 146570
Time elapsed: 1 hour(s), 10 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 30
Registry Values Infected: 6
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 35

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\txdkfh.dll (Trojan.Zlob) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{d9f6ce57-0718-4bd1-916f-5fb1f86911c2} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e94eb13e-d78f-0857-7734-5e67a49ffff1} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c2a1c5cb-c0ef-4689-9436-f62cca1c5383} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2a1c5cb-c0ef-4689-9436-f62cca1c5383} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0ec085a8-9818-43b7-b975-ec7555eda4d2} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1a74c41c-0837-4fbe-ba50-621eb70f01ce} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{25297614-1b76-4c2c-82c6-62738aa0e8f0} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{37f89457-1208-4670-9245-58c62bd6d870} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{45477032-abd0-454d-9ce4-ea34c10322f8} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{69e34747-0b27-4b30-ae20-1023bf29e246} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{79be5b3b-80b2-4b77-a042-efc90f6e0de7} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7c0ec6bf-81b9-4fe0-9447-4ed29a36bf5d} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7ebb34cf-1728-4136-a968-48f231dad1b4} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{88daa291-b413-4c46-b378-3be66f65369e} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{936a2f4a-53f8-4d2f-92aa-2f9de889841c} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{afcc3fa7-82a9-42d5-a405-78711e97a5d6} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cc05a4a3-7b28-488f-ab02-6aaedb86accf} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e80114aa-6653-4952-9e97-5f1dc63bee0f} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f9109a2a-432b-4add-a6fa-06ba22dcd2d9} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fca3958a-8d38-4d14-8b81-ccd7f68a8a01} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cbd02e9b-37ef-47d2-96b0-3abbb2eb92bf} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\NetProject (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Service (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Secure Browsing (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Web Application (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\E404.e404mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\videoPl.chl (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{d9f6ce57-0718-4bd1-916f-5fb1f86911c2} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{81705d67-3f73-4983-859b-97d0922e5abe} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\VirusHeat 4.3 (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\Program Files\NetProject (Trojan.Zlob) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\txdkfh.dll (Trojan.Zlob) -> Delete on reboot.
C:\Program Files\NetProject\sbmdl.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\sbmntr.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\sbsm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\sbun.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\scit.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\scm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\scu.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\wamdl.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\waun.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102038.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102039.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102040.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102048.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102049.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102050.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102062.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102063.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0102064.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103062.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103063.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103064.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103074.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103092.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103093.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A27D5C9E-E4B6-4A5F-8F0F-F105F64F5555}\RP157\A0103094.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3\ignored.lst (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3\VirusHeat 4.3.exe (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\Program Files\VirusHeat 4.3\vpp.ini (Rogue.VirusHeat) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\NetProject\uninst.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Rusty\Favorites\Online Security Test.url (Rogue.Link) -> Quarantined and deleted successfully.
Post #14
A. You don't appear to be running any anti-virus software

Anti-virus software are programs that detect, clean, and/or erase harmful virus files on a computer. Unchecked, virus files can unintentionally be forwarded to others, and thereby spread infection. Keeping your anti-virus updated is essential.

Please download a free anti-virus software from one these excellent vendors NOW:
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


B. Please RUN HijackThis
  • Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.
  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in this thread so we can check how everything looks now. In addition, please tell me if there are any more malware problems that you are aware of.
Post #15 last edited
i have zone alarm installed, it's stil got 203 days till it runs out, i have downloaded the anti virus programs that you posted aswell thank you. sorry i took so long to post back i had to change computers. everything is working fine now thanks for the help! i can't do another log becouse my son has gone to bed (the computer that had the virus was the one in his room) thanks again for the help! ps i can do the log tomoro if it's needed.

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