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Spyware / Malware / Virus Removal

screwed up computer, virtumonde and/or storage protector

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
A friends computer has recently gotten really messed up, i was getting tons of popups from IE, i also had desktop icons that looked like "help" but they would take me to storageprotector.com, and i am experiencing a general slowness. looking through the folders I found thousands of tmp files as well.
I have run the atf cleaner, and spybot s&d, and there is also windows onecare installed. since I have run everything I do not have the desktop icons, or the thousands of tmp files, but popups still remain along with some of the slowness, but its at least somewhat functional now
I am running XP sp2
Here is my HJT log … any help would be greatly appreciated.–Kevin

C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skate-station.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {B1E391AF-8BC0-417B-867C-1A8309EA8BD1} - C:\WINDOWS\System32\vtsst.dll (file missing)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted IP range: 68.80.235.134
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxanet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {63DF43C2-469A-41F3-B119-17B1ACE8BB40} (Sony SNC-Z20 Image Viewer) - http://192.168.2.4/home/SonySncZ20View.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1202516123887
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)
Post #2
Download ComboFix from Here or Here to your Desktop.

In the event you already have Combofix, this is a new version that I need you to download.
It must be saved directly to your desktop.


1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again afterwards before connecting to the net


2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
  • If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

3. Now double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
Post #3
i turned off all off all of my antivirus then downloaded combo fix
i am not sure if i did it correctly since the log really doesnt say much , here it is though

ComboFix 08-02-20.2 - Administrator 2008-02-20 12:27:49.2 - FAT32x86
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
Post #5
sorry about that here is the hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 16:56, on 2008-02-20
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\nvsvc32.exe
C:\windows\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\windows\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Hijackthis\scann.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skate-station.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {B1E391AF-8BC0-417B-867C-1A8309EA8BD1} - C:\WINDOWS\System32\vtsst.dll (file missing)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [combofix] C:\windows\system32\kmd.exe /c C:\ComboFix\Combobatch.bat
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted IP range: 68.80.235.134
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxanet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {63DF43C2-469A-41F3-B119-17B1ACE8BB40} (Sony SNC-Z20 Image Viewer) - http://192.168.2.4/home/SonySncZ20View.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1202516123887
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)
Post #6 last edited
Close all programs leaving only HijackThis running. Place a check against each of the following,

O2 - BHO: (no name) - {B1E391AF-8BC0-417B-867C-1A8309EA8BD1} - C:\WINDOWS\System32\vtsst.dll (file missing)
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxanet.net/code/chm/xpre.chm::/xpreload.ocx
O23 - Service: dllmgr64 - Unknown owner - C:\WINDOWS\dllmgr64.exe (file missing)
O23 - Service: sysmgr64 - Unknown owner - C:\WINDOWS\sysmgr64.exe (file missing)

Click on Fix Checked when finished and exit HijackThis.

—————————————————

Download the OTMoveIt.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
Press cleanup & it will search for and delete/uninstall all the tools we have used
to fix your problems and all their backup folders and then delete itself when you next reboot.

—————————————————————————–

Reboot and rescan with HiJackThis and post a new log here.
Also please describe how your computer behaves at the moment.
Post #7
alright, i have done all of that , and i have tried going online, and amazingly i havent had any popups after over 20 mins of surfing. the computer is still a little slower than it was before it was infected, but it is functioning well now.

here is my new HJT log
Logfile of HijackThis v1.99.1
Scan saved at 15:53, on 2008-02-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\nvsvc32.exe
C:\windows\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\windows\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Hijackthis\scann.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skate-station.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {B1E391AF-8BC0-417B-867C-1A8309EA8BD1} - (no file)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [combofix] C:\windows\system32\kmd.exe /c C:\ComboFix\Combobatch.bat
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\GetFlash.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted IP range: 68.80.235.134
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} -
O16 - DPF: {63DF43C2-469A-41F3-B119-17B1ACE8BB40} (Sony SNC-Z20 Image Viewer) - http://192.168.2.4/home/SonySncZ20View.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1202516123887
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
Post #8
Run - ATF Cleaner instructions here.

—————-


Then download Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post #9
ok thats done here is that logfile Malwarebytes' Anti-Malware 1.04 Database version: 388 Scan type: Full Scan (A:\|C:\|) Objects scanned: 63582 Time elapsed: 33 minute(s), 1 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 6 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 3 Files Infected: 8 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\kernelexe (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\windows\system32\cz6 (Trojan.Downloader) -> Quarantined and deleted successfully. C:\windows\system32\rp4 (Trojan.Downloader) -> Quarantined and deleted successfully. C:\windows\system32\ps5 (Trojan.Downloader) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\system32\ps5\advcomms3.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP392\A0152282.exe (Trojan.Downloader) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP393\A0152319.exe (Adware.TTC) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP393\A0152320.exe (Adware.TTC) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP398\A0153489.exe (Trojan.Downloader) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP402\A0154601.exe (Trojan.Delf) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP402\A0154602.exe (Trojan.Winpop) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{35DB44CF-E9DD-4E8A-9F85-1758CE7F7215}\RP402\A0154608.exe (Adware.RABCO) -> Quarantined and deleted successfully.
Post #11
at the moment I am not having any of the same problems that I started with. here is the hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 12:09, on 2008-02-22
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\windows\System32\nvsvc32.exe
C:\windows\System32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\windows\Explorer.EXE
C:\windows\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hijackthis\scann.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skate-station.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {B1E391AF-8BC0-417B-867C-1A8309EA8BD1} - (no file)
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted IP range: 68.80.235.134
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} -
O16 - DPF: {63DF43C2-469A-41F3-B119-17B1ACE8BB40} (Sony SNC-Z20 Image Viewer) - http://192.168.2.4/home/SonySncZ20View.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1202516123887
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\windows\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
Post #12
Click HERE to run Panda's ActiveScan

* You need to use IE to run this scan
* Once you are on the Panda site click the Scan your PC button
* A new window will open…click the Check Now button
* Enter your Country
* Enter your State/Province
* Enter your e-mail address and click send
* Select either Home User or Company
* Click the big Scan Now button
* If it wants to install an ActiveX component allow it
* It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
* When download is complete, click on My Computer to start the scan
* When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
Post #15
glad to hear that, I am not experiencing any of the problems that I was having any more. Unless you have seen any other problems I think this is now a working machine again. Thank you so much for all of your help Kevin

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