What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Baseline

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
Hi, I seem to have been infected with something (when I say me I mean my computer obv lol). My homepage has been changed & I keep getting pop ups from dcads & superior ads & yieldmanager! V annoying. Can anyone help?
Thanks
Laura x

Here is my HJT log file thingy!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:35:12, on 15/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Norton 360\ScanStub.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.com/en/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SymLnch] C:\DOCUME~1\Laura\LOCALS~1\Temp\LnchStub.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ActivFilter] C:\Program Files\Activ Software\Activdriver\ActivFilter.exe
O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ClientManager3.lnk = C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: Add RSS Support Site to VAIO Information FLOW - C:\Program Files\Sony\VAIO Information FLOW\aiesc.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Laura\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f…p1.0.0.15-3.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dunnsprophoto.co.uk/upload/lib/ImageUploader4.cab
O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/dow…geUploader3.cab
O23 - Service: Bwsvc - BUFFALO INC. - C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\Avlib\PACSPTISVR.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

–
End of file - 13012 bytes
Post #2
Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

Step 1

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

  • On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  • Click on the Run Cleaner button at the bottom right hand corner.
  • When the cleaner has completed, click Tools in the Left Pane.
  • Verify that Uninstall is highlighted in color, or click on it.
  • In the lower right, click Save to Text File.
  • Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
  • You can leave the filename as install.txt.
  • Click Save, then exit Ccleaner.

Step 2

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the log from ComboFix (C:\Combofix.txt) when you've accomplished that, along with a new HijackThis log and the CCleaner Uninstall List (install.txt
Post #3
Hi Simon V,
Thanks for agreeing to help me. I'm on my main computer now (the other was my laptop) & here are the files you requested. Both computers are on tha same network so will I need to do the same process for my laptop?

1310
1310_Help
1310Tour
1310Trb
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
AiO_Scan
AiOSoftware
AppCore
BufferChm
CameraDrivers
ccCommon
CCleaner (remove only)
CheckIt Diagnostics
Component Framework
Connection Keep Alive
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
CueTour
Destinations
DeviceManagementQFolder
DocProc
DocumentViewer
DocumentViewerQFolder
Enhanced Multimedia Keyboard Solution
Enhancement Browser Tools Superiorads
Fax
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB888111
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Deskjet Printer Preload
HP Document Viewer 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
HPProductAssistant
HpSdpAppCoreApp
InstantShareDevices
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
InterVideo WinDVD Player
J2SE Runtime Environment 5.0
Java™ 6 Update 3
LiveUpdate (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSRedist
MSXML 4.0 SP2 (KB936181)
MyDSC2
MySidesearch Search Assistant
NewCopy
Norton AntiVirus
Norton AntiVirus Help
Norton Cleanup
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Norton SystemWorks
Norton SystemWorks (Symantec Corporation)
Norton SystemWorks Basic Edition
Norton Utilities
PanoStandAlone
PC-Doctor 5 for Windows
Peaqe
PhotoGallery
ProductContext
PS2
PSPrinters08
PSTAPlugin
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QFolder
QuickTime
RandMap
Readme
RealPlayer
RegCure 1.5.0.0
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile Composite Device Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
Scan
ScannerCopy
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
SkinsHP1
SolutionCenter
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sonic_PrimoSDK
SPBBC 32bit
Status
Symantec Real Time Storage Protection Component
SymNet
TrayApp
Unload
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
WebFldrs XP
WebReg
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
XoftSpySE


ComboFix 08-02-16.2 - HP_Owner 2008-02-16 10:57:07.1 - NTFSx86
Running from: C:\Documents and Settings\[removed]\Local Settings\Temporary Internet Files\Content.IE5\LCPBLU52\ComboFix[1].exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\internet explorer\msimg32.dll
C:\WINDOWS\system32\_000005_.tmp.dll

.
((((((((((((((((((((((((( Files Created from 2008-01-16 to 2008-02-16 )))))))))))))))))))))))))))))))
.

2008-02-16 10:57 . 2008-02-16 10:57 6,736 –a—— C:\WINDOWS\system32\drivers\PROCEXP90.SYS
2008-02-16 10:42 . 2008-02-16 10:42 1,374 –a—— C:\WINDOWS\imsins.BAK
2008-02-16 10:37 . 2008-02-16 10:37 d——– C:\WINDOWS\LastGood
2008-02-14 17:19 . 2008-02-14 17:19 d——– C:\Deckard
2008-02-14 17:18 . 2008-02-14 17:18 d——– C:\_OTMoveIt
2008-02-14 17:09 . 2008-02-14 17:11 d——– C:\Program Files\CCleaner
2008-02-14 15:54 . 2008-02-14 15:54 d——– C:\Documents and Settings\HP_Owner\Application Data\SampleView
2008-02-12 14:23 . 2008-02-12 14:29 d——– C:\Program Files\RegCure
2008-02-12 14:03 . 2008-02-14 16:02 d——– C:\Program Files\XoftSpySE
2008-02-08 14:52 . 2008-02-08 14:52 335,872 –a—— C:\WINDOWS\system32\mysidesearch_sidebar.dll
2008-02-05 21:47 . 2008-02-08 18:59 84,729 –a—— C:\WINDOWS\system32\mysidesearch_sidebar_uninstall.exe
2008-02-05 21:46 . 2008-02-05 21:46 40,730 –a—— C:\WINDOWS\system32\superiorads-uninst.exe
2008-02-05 21:13 . 2006-05-03 22:53 174,592 –a—— C:\WINDOWS\system32\framedyn.dll
2008-02-05 21:12 . 2008-02-05 21:13 d——– C:\WINDOWS\system32\Samsung_USB_Drivers
2008-02-05 21:12 . 2005-08-30 01:49 94,000 –a—— C:\WINDOWS\system32\drivers\ssm_mdm.sys
2008-02-05 21:12 . 2005-08-30 01:47 58,320 –a—— C:\WINDOWS\system32\drivers\ssm_bus.sys
2008-02-05 21:12 . 2005-08-30 01:49 8,336 –a—— C:\WINDOWS\system32\drivers\ssm_mdfl.sys
2008-02-05 21:12 . 2005-08-30 01:49 6,176 –a—— C:\WINDOWS\system32\drivers\ssm_cmnt.sys
2008-02-05 21:12 . 2005-08-30 01:49 6,176 –a—— C:\WINDOWS\system32\drivers\ssm_cm.sys
2008-02-05 21:12 . 2005-08-30 01:47 5,840 –a—— C:\WINDOWS\system32\drivers\ssm_whnt.sys
2008-02-05 21:12 . 2005-08-30 01:47 5,840 –a—— C:\WINDOWS\system32\drivers\ssm_wh.sys
2008-02-05 21:11 . 2006-07-24 16:05 5,632 –a—— C:\WINDOWS\system32\drivers\StarOpen.sys
2008-02-05 21:11 . 2005-08-28 20:51 766 –a—— C:\WINDOWS\system32\Uninstall.ico
2008-02-05 20:01 . 2008-02-05 20:01 d——– C:\WINDOWS\system32\LogFiles
2008-02-05 20:01 . 2008-02-05 20:02 d——– C:\WINDOWS\system32\drivers\UMDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-16 11:01 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-02-16 10:50 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-02-06 07:44 ——— d—–w C:\Program Files\Norton SystemWorks Basic Edition
2008-02-05 21:34 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\LimeWire
2008-02-05 21:23 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\Samsung
2008-02-05 21:11 ——— d—–w C:\Program Files\Samsung
2008-01-28 12:07 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\Symantec
2008-01-15 09:54 10,537 —-a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-01-15 05:28 706 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-12 18:32 23,904 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-11 05:53 44,544 —-a-w C:\WINDOWS\system32\SET1D.tmp
2008-01-11 05:53 44,544 —-a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2008-01-06 22:34 ——— d—–w C:\Program Files\LimeWire
2008-01-03 11:45 ——— d—–w C:\Program Files\Symantec
2008-01-03 11:44 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-03 11:44 60,800 —-a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-01-03 11:44 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-03 11:44 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-03 11:28 ——— d—–w C:\Program Files\Smith Micro
2007-12-24 10:11 ——— d—–w C:\Program Files\Norton Internet Security
2007-12-19 23:01 347,136 —-a-w C:\WINDOWS\system32\SET33.tmp
2007-12-19 23:01 347,136 —-a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-12-18 09:51 179,584 —-a-w C:\WINDOWS\system32\drivers\mrxdav.sys
2007-12-18 09:51 179,584 —-a-w C:\WINDOWS\system32\dllcache\mrxdav.sys
2007-12-08 05:21 3,592,192 —-a-w C:\WINDOWS\system32\SET22.tmp
2007-12-08 05:21 3,592,192 ——w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-12-06 11:01 625,664 ——w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-12-06 11:00 70,656 ——w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-12-06 11:00 13,824 ——w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-06 04:59 161,792 ——w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-12-04 18:38 550,912 —-a-w C:\WINDOWS\system32\oleaut32.dll
2007-12-04 18:38 550,912 —-a-w C:\WINDOWS\system32\dllcache\oleaut32.dll
2007-06-21 18:39 104 —ha-w C:\Program Files\PR11.dta
2006-12-15 11:49 360,448 —-a-w C:\Program Files\Uninstall My Web Search.dll
2006-10-24 15:19 4,900 —-a-w C:\Documents and Settings\HP_Owner\Application Data\wklnhst.dat
2006-01-04 11:22 68,400 —-a-w C:\Documents and Settings\HP_Owner\Application Data\GDIPFONTCACHEV1.DAT
2005-05-12 06:36 12,288 —-a-w C:\WINDOWS\Fonts\RandFont.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1648E328-3E5A-4EA5-A9C6-E5F09EE272DA}]
2008-02-08 14:52 335872 –a—— C:\WINDOWS\system32\mysidesearch_sidebar.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-25 03:51 316784 –a—— C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-01-31 18:50 116088 –a—— C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11D4-9B18-009027A5CD4F}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-25 03:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-27 12:36 68856]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 12:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 23:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 00:11 132496]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 16:04 52736]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 00:07 61952 C:\WINDOWS\system32\HdAShCut.exe]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-06-08 18:02 94208]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-06-08 17:59 77824]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2005-06-08 18:03 114688]
"SoundMan"="SOUNDMAN.EXE" [2005-05-04 01:43 90112 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2005-05-04 17:01 2805248 C:\WINDOWS\ALCWZRD.EXE]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 06:35 49152]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2005-01-03 00:35 180269]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 20:43 233472]
"PCDrProfiler"="" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 15:24 54840]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-31 13:15 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-25 04:53 714608]
"KBD"="C:\HP\KBD\KBD.EXE" [2005-02-02 15:44 61440]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-01-03 00:39 98304]
"NSWosCheck"="C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe" [2007-09-18 08:22 25472]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-12 06:23:26 282624]

R2 sw848b;sw848b;C:\WINDOWS\system32\drivers\sw848b.sys [1999-12-30 14:13]
R2 sw878b;sw878b;C:\WINDOWS\system32\drivers\sw878b.sys [2000-09-29 18:46]
R3 cg300;cg300VidCap;C:\WINDOWS\system32\DRIVERS\cg300vc.sys [2002-03-21 05:33]
R3 cg300Au;cg300 Audio Capture;C:\WINDOWS\system32\DRIVERS\cg300au.sys [2002-03-21 05:33]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-12 18:32]
S3 NPDriver;Norton UnErase Protection Driver;C:\WINDOWS\system32\Drivers\NPDRIVER.SYS [2006-10-10 13:17]
S3 SDdriver;SDdriver;C:\WINDOWS\system32\Drivers\sddriver.sys [2005-11-04 02:43]
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-11 10:51:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-09 13:15:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - HP_Owner.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
"2008-02-11 15:53:42 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job"
- C:\Program Files\Norton SystemWorks Basic Edition\OBC.exe
"2008-02-16 10:34:51 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-02-12 14:23:16 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-02-16 10:34:49 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2008-02-12 14:03:28 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-16 11:01:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-16 11:03:27
ComboFix-quarantined-files.txt 2008-02-16 11:03:18
.
2008-02-16 10:45:12 — E O F —


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:13:22, on 16/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: MySidesearch Search Assistant - {1648E328-3E5A-4EA5-A9C6-E5F09EE272DA} - C:\WINDOWS\system32\mysidesearch_sidebar.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dunnsprophoto.co.uk/upload/lib/ImageUploader4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/dow…geUploader3.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 9242 bytes
Post #4
Please stick to one computer. My instruction are very specific and can cause harm on computers that don't require it. Let me know what computer you want to fix, and stick to that one.
Post #6
Hi :)

Step 1

Click on Start, then Control Panel. Double click on Add or Remove Programs.

Please remove the following program(s):

J2SE Runtime Environment 5.0
Java™ 6 Update 3
MySidesearch Search Assistant

Then download and install Java Runtime Environment (JRE) 6 Update 4.

Step 2

Open Notepad (Go to Start > Run, type Notepad and hit Enter), and copy/paste the text in the quotebox below into it:

File::

C:\WINDOWS\system32\mysidesearch_sidebar.dll
C:\WINDOWS\system32\mysidesearch_sidebar_uninstall.exe
C:\WINDOWS\system32\superiorads-uninst.exe
C:\Program Files\Uninstall My Web Search.dll

Registry::

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{1648E328-3E5A-4EA5-A9C6-E5F09EE272DA}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCDrProfiler"=-

Click on File > Save as….

In the File Name box, copy/paste CFScript.txt (Note: Do not change the filename!)

Click Save (Save the CFScript in the same location as Combofix.exe)

Close any open windows.

Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.

[external image: Posted Image]

Referring to the picture above, drag CFScript into ComboFix.exe.
It will create a log. Be sure to save it to a convenient location.

Step 3

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:

  • Click on the Malwarebytes' Anti-Malware icon to launch the program.
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open.

Step 4

In your next reply, please post:

  • the Combofix log (C:\Combofix.txt)
  • the Malwarebyyes' Anti-Malware log
  • a new HijackThis log
Post #7
Hiya! :lol:

ComboFix 08-02-16.2 - HP_Owner 2008-02-16 16:39:57.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.118 [GMT 0:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\HP_Owner\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\Program Files\Uninstall My Web Search.dll
C:\WINDOWS\system32\mysidesearch_sidebar.dll
C:\WINDOWS\system32\mysidesearch_sidebar_uninstall.exe
C:\WINDOWS\system32\superiorads-uninst.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Uninstall My Web Search.dll
C:\WINDOWS\system32\superiorads-uninst.exe
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-01-16 to 2008-02-16 )))))))))))))))))))))))))))))))
.

2008-02-16 11:13 . 2008-02-16 11:13 d——– C:\Program Files\Trend Micro
2008-02-16 10:42 . 2008-02-16 10:42 1,374 –a—— C:\WINDOWS\imsins.BAK
2008-02-14 17:19 . 2008-02-14 17:19 d——– C:\Deckard
2008-02-14 17:18 . 2008-02-14 17:18 d——– C:\_OTMoveIt
2008-02-14 17:09 . 2008-02-14 17:11 d——– C:\Program Files\CCleaner
2008-02-14 15:54 . 2008-02-14 15:54 d——– C:\Documents and Settings\HP_Owner\Application Data\SampleView
2008-02-12 14:23 . 2008-02-12 14:29 d——– C:\Program Files\RegCure
2008-02-12 14:03 . 2008-02-14 16:02 d——– C:\Program Files\XoftSpySE
2008-02-05 21:13 . 2006-05-03 22:53 174,592 –a—— C:\WINDOWS\system32\framedyn.dll
2008-02-05 21:12 . 2008-02-05 21:13 d——– C:\WINDOWS\system32\Samsung_USB_Drivers
2008-02-05 21:12 . 2005-08-30 01:49 94,000 –a—— C:\WINDOWS\system32\drivers\ssm_mdm.sys
2008-02-05 21:12 . 2005-08-30 01:47 58,320 –a—— C:\WINDOWS\system32\drivers\ssm_bus.sys
2008-02-05 21:12 . 2005-08-30 01:49 8,336 –a—— C:\WINDOWS\system32\drivers\ssm_mdfl.sys
2008-02-05 21:12 . 2005-08-30 01:49 6,176 –a—— C:\WINDOWS\system32\drivers\ssm_cmnt.sys
2008-02-05 21:12 . 2005-08-30 01:49 6,176 –a—— C:\WINDOWS\system32\drivers\ssm_cm.sys
2008-02-05 21:12 . 2005-08-30 01:47 5,840 –a—— C:\WINDOWS\system32\drivers\ssm_whnt.sys
2008-02-05 21:12 . 2005-08-30 01:47 5,840 –a—— C:\WINDOWS\system32\drivers\ssm_wh.sys
2008-02-05 21:11 . 2006-07-24 16:05 5,632 –a—— C:\WINDOWS\system32\drivers\StarOpen.sys
2008-02-05 21:11 . 2005-08-28 20:51 766 –a—— C:\WINDOWS\system32\Uninstall.ico
2008-02-05 20:01 . 2008-02-05 20:01 d——– C:\WINDOWS\system32\LogFiles
2008-02-05 20:01 . 2008-02-05 20:02 d——– C:\WINDOWS\system32\drivers\UMDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-16 16:39 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-02-16 16:27 ——— d—–w C:\Program Files\Java
2008-02-16 14:55 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-02-06 07:44 ——— d—–w C:\Program Files\Norton SystemWorks Basic Edition
2008-02-05 21:34 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\LimeWire
2008-02-05 21:23 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\Samsung
2008-02-05 21:11 ——— d—–w C:\Program Files\Samsung
2008-01-28 12:07 ——— d—–w C:\Documents and Settings\HP_Owner\Application Data\Symantec
2008-01-15 09:54 10,537 —-a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-01-15 05:28 706 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-12 18:32 23,904 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-11 05:53 44,544 —-a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2008-01-06 22:34 ——— d—–w C:\Program Files\LimeWire
2008-01-03 11:45 ——— d—–w C:\Program Files\Symantec
2008-01-03 11:44 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-03 11:44 60,800 —-a-w C:\WINDOWS\system32\S32EVNT1.DLL
2008-01-03 11:44 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-03 11:44 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-03 11:28 ——— d—–w C:\Program Files\Smith Micro
2007-12-24 10:11 ——— d—–w C:\Program Files\Norton Internet Security
2007-12-19 23:01 347,136 —-a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-12-18 09:51 179,584 —-a-w C:\WINDOWS\system32\drivers\mrxdav.sys
2007-12-18 09:51 179,584 —-a-w C:\WINDOWS\system32\dllcache\mrxdav.sys
2007-12-08 05:21 3,592,192 ——w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-12-06 11:01 625,664 ——w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-12-06 11:00 70,656 ——w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-12-06 11:00 13,824 ——w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-06 04:59 161,792 ——w C:\WINDOWS\system32\dllcache\ieakui.dll
2007-12-04 18:38 550,912 —-a-w C:\WINDOWS\system32\oleaut32.dll
2007-12-04 18:38 550,912 —-a-w C:\WINDOWS\system32\dllcache\oleaut32.dll
2007-06-21 18:39 104 —ha-w C:\Program Files\PR11.dta
2006-10-24 15:19 4,900 —-a-w C:\Documents and Settings\HP_Owner\Application Data\wklnhst.dat
2006-01-04 11:22 68,400 —-a-w C:\Documents and Settings\HP_Owner\Application Data\GDIPFONTCACHEV1.DAT
2005-05-12 06:36 12,288 —-a-w C:\WINDOWS\Fonts\RandFont.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-25 03:51 316784 –a—— C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-01-31 18:50 116088 –a—— C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11D4-9B18-009027A5CD4F}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-25 03:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-27 12:36 68856]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 12:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 23:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 16:04 52736]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 00:07 61952 C:\WINDOWS\system32\HdAShCut.exe]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-06-08 18:02 94208]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-06-08 17:59 77824]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2005-06-08 18:03 114688]
"SoundMan"="SOUNDMAN.EXE" [2005-05-04 01:43 90112 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2005-05-04 17:01 2805248 C:\WINDOWS\ALCWZRD.EXE]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 06:35 49152]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2005-01-03 00:35 180269]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 20:43 233472]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 15:24 54840]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-31 13:15 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-25 04:53 714608]
"KBD"="C:\HP\KBD\KBD.EXE" [2005-02-02 15:44 61440]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-01-03 00:39 98304]
"NSWosCheck"="C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe" [2007-09-18 08:22 25472]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-12 06:23:26 282624]

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" [2008-01-31 13:15]
R2 sw848b;sw848b;C:\WINDOWS\system32\drivers\sw848b.sys [1999-12-30 14:13]
R2 sw878b;sw878b;C:\WINDOWS\system32\drivers\sw878b.sys [2000-09-29 18:46]
R3 cg300;cg300VidCap;C:\WINDOWS\system32\DRIVERS\cg300vc.sys [2002-03-21 05:33]
R3 cg300Au;cg300 Audio Capture;C:\WINDOWS\system32\DRIVERS\cg300au.sys [2002-03-21 05:33]
R3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-12 18:32]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]
S3 NPDriver;Norton UnErase Protection Driver;C:\WINDOWS\system32\Drivers\NPDRIVER.SYS [2006-10-10 13:17]
S3 SDdriver;SDdriver;C:\WINDOWS\system32\Drivers\sddriver.sys [2005-11-04 02:43]
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-10 00:27]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-11 10:51:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-02-09 13:15:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - HP_Owner.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
"2008-02-11 15:53:42 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job"
- C:\Program Files\Norton SystemWorks Basic Edition\OBC.exe
"2008-02-16 16:24:09 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-02-12 14:23:16 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-02-16 16:24:13 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2008-02-12 14:03:28 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-16 16:45:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-16 16:45:59
ComboFix-quarantined-files.txt 2008-02-16 16:45:56
ComboFix2.txt 2008-02-16 11:03:28
.
2008-02-16 10:45:12 — E O F —


Malwarebytes' Anti-Malware 1.03
Database version: 365

Scan type: Quick Scan
Objects scanned: 28077
Time elapsed: 11 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\SH (Rogue.Spy.Heal) -> No action taken.

Files Infected:
C:\RECYCLER\NPROTECT\00025549.DLL (Adware.MyWebSearch) -> No action taken.
C:\RECYCLER\NPROTECT\00025551.DLL (Adware.MyWebSearch) -> No action taken.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:28:24, on 16/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NSWosCheck] "C:\Program Files\Norton SystemWorks Basic Edition\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dunnsprophoto.co.uk/upload/lib/ImageUploader4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/dow…geUploader3.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

–
End of file - 9057 bytes
Post #8
Hi :)

You've skipped a step when running Malwarebytes' Anti-Malware -

Be sure that everything is checked, and click Remove Selected.

Please run another scan and be sure to follow the instructions as outlined. I don't need to see the new log.

Open HijackThis, perform a scan and put a check next to the following items (if present):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Close all programs except HijackThis and click on Fix checked.

In your next reply, please let me know how your computer is currently running.
Post #9
Hi Simon :woot: my computer seems fine now- my homepage is back to normal & my computer seems quicker too :) No more pop up yay!! Thank you so much for all your help :) Do I have to start a new thread to sort out my laptop? (I must sound really cheeky!) Laura :lol:
Post #10

Hi Simon :woot: my computer seems fine now- my homepage is back to normal & my computer seems quicker too :) No more pop up yay!!
Thank you so much for all your help :)

Do I have to start a new thread to sort out my laptop? (I must sound really cheeky!)

Laura :lol:

You can post a new HijackThis log for your laptop in this thread.
Post #11
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:41:37, on 17/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.club-vaio.com/en/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ActivFilter] C:\Program Files\Activ Software\Activdriver\ActivFilter.exe
O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ClientManager3.lnk = C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: Add RSS Support Site to VAIO Information FLOW - C:\Program Files\Sony\VAIO Information FLOW\aiesc.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co…ex/qtplugin.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dunnsprophoto.co.uk/upload/lib/ImageUploader4.cab
O16 - DPF: {DBFECB3F-B78F-442E-AE46-4952E6F17545} (Bonusprint Image Uploader Version 3.5) - http://webalbum.bonusprint.com/ukipc01/dow…geUploader3.cab
O23 - Service: Bwsvc - BUFFALO INC. - C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\Avlib\PACSPTISVR.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Avlib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

–
End of file - 12214 bytes
Post #13
There's no pop ups on this one, but it's not running how it usually does. When I've done a Norton scan it keeps "finding" and "fixing" a tracking cookie but it's still there afterwards.
Post #14

There's no pop ups on this one, but it's not running how it usually does. When I've done a Norton scan it keeps "finding" and "fixing" a tracking cookie but it's still there afterwards.

You shouldn't worry about tracking cookies, they can be cleaned with CCleaner if you want to.

What do you mean by 'it's not running how it usually does'?
Post #15
It just seems slower & things keep freezing on it- if there's nothing you can spot on there it must just be me lol. Thank you so much for all your help :) :notworthy:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI