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Spyware / Malware / Virus Removal

[Resolved] hijacked

121 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #31
Did you carry out this part? The system32 folder is a Hidden system folder.

First we need to see "Hidden Files"

To enable the viewing of Hidden files follow these steps:

1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and shutdown My Computer.
10. Now your computer is configured to show all hidden files.

Post #32 last edited
yes all folders are shown couldn't find it as when i booted in safe mode, the files were hidden, so i had to go through and do the proceedure for seeing them. then i found it and deleted it. next part. run the System File Checker. this came up. Windows File Protection could not initiate a scan of protected system files. The specific error code is 0x000006ba [ The RPC server is unavailable
Post #34
Deckard's System Scanner v20071014.68
Run by [removed] on 2008-02-11 15:25:56
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
39: 2008-02-11 15:26:24 UTC - RP228 - Deckard's System Scanner Restore Point
38: 2008-02-10 21:07:37 UTC - RP227 - System Checkpoint
37: 2008-02-09 19:47:19 UTC - RP226 - ComboFix created restore point
36: 2008-02-07 21:01:01 UTC - RP225 - ComboFix created restore point
35: 2008-02-06 23:18:14 UTC - RP224 - Installed SUPERAntiSpyware Free Edition


– First Restore Point –
1: 2008-01-03 17:15:15 UTC - RP190 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 384 MiB (512 MiB recommended).


– HijackThis (run as Ian.exe) ————————————————-

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-11 15:28:10
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe
C:\WINDOWS\SYSTEM32\LEXBCES.EXE
C:\WINDOWS\SYSTEM32\LEXPPS.EXE
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TomTom HOME\TomTomHOME.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\SYSTEM32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Ian.KERRX4\Desktop\dss.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?p…amp;ar=iesearch
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\TomTomHOME.exe" -s
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://uk.midas.games.yahoo.net/ctl/kingcomie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1186233048395
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game03.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\SYSTEM32\LEXBCES.EXE
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe


–
End of file - 7391 bytes

– HijackThis Fixed Entries (C:\DOCUME~1\IAN~1.KER\MYDOCU~1\Ian\HIJACK~1\backups\) ——————————————————————————–

backup-20061023-100457-117 O4 - HKCU\..\Run: [1639665.exe] C:\Documents and Settings\Ian Kerridge\Local Settings\Application Data\1639665.exe
backup-20061023-100457-213 O4 - HKLM\..\Run: [ygchvcn.dll] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\ygchvcn.dll,awpsbbe
backup-20061023-100457-246 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILE…OoK1jFlH5GnL1+K
backup-20061023-100457-316 O4 - HKCU\..\Run: [stonedrv] c:\windows\system32\stonedrv.exe
backup-20061023-100457-552 O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
backup-20061023-100457-773 O4 - HKLM\..\Run: [1639665.exe] C:\WINDOWS\System32\1639665.exe
backup-20061023-100457-850 O4 - HKLM\..\Run: [gwiz] C:\WINDOWS\System32\ntsystem.exe
backup-20061023-100457-883 O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)
backup-20061023-100457-985 O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
backup-20061023-100458-268 O21 - SSODL: DCOM Server 2236 - {2C1CD3D7-86AC-4068-93BC-A02304BB2236} - (no file)
backup-20061023-100458-558 O21 - SSODL: hRpNSursJjy - {1F0D18E9-B5A7-B243-9C76-4122591C8F46} - C:\WINDOWS\System32\mqcu.dll (file missing)
backup-20061023-163336-720 O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
backup-20070523-185426-354 O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
backup-20070523-185427-391 O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashpoker.ladbrokes.com/Ladbrokes/FlashAX.cab
backup-20070523-185427-611 O4 - HKLM\..\Run: [pas_check] C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
backup-20080205-172312-205 O20 - Winlogon Notify: cbxwuts - cbxwuts.dll (file missing)
backup-20080205-172312-389 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
backup-20080205-172312-520 O2 - BHO: (no name) - {4EC990FF-3C39-479E-8D9E-3B3FB28CAF68} - (no file)
backup-20080205-172312-680 O3 - Toolbar: IE Custom Tools - {8113B5DE-F7EB-4154-A311-497FB80D8BD0} - C:\Program Files\Video Add-on\ictmdl.dll (file missing)
backup-20080205-172312-705 O1 - Hosts: 172.17.1.3 deploy.www.rnli.org.uk
backup-20080205-172312-812 O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-ABCD-7DD20B862223} - (no file)
backup-20080205-172312-873 O2 - BHO: (no name) - {C2A1C5CB-C0EF-4689-9436-F62CCA1C5383} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
backup-20080205-172312-937 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.virprotect.com/?aff=1012
backup-20080205-172313-822 O20 - Winlogon Notify: jkhgg - C:\WINDOWS\system32\jkhgg.dll (file missing)

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R2 Crypto - c:\windows\system32\drivers\crypto.sys
Post #35
The major issues that you have with your system now are not something that I am able to remedy. They appear to be hardware related.

A. From the DSS log

Event Record #/Type28373 / Error
Event Submitted/Written: 02/11/2008 00:48:41 PM / 02/11/2008 00:49:41 PM
Event ID/Source: 4 / ACPI
Event Description:
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected
address range. This could lead to system instability. Please contact your system vendor for technical assistance.



B. Insufficient RAM to run the cleaning tools: (From the DSS log)

Total Physical Memory: 384 MiB (512 MiB recommended).



C. Regardless, yours logs appear to be relatively clear of major infections. To make sure that there is nothing lurking on your system, please do the following:

Using Internet Explorer, please do a Kaspersky Online Scan

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will provide a report if your system is infected. It does not provide an option to clean/disinfect. We only require a report from it.

    [external image: Posted Image]

  • Click the Save as Text button to save the file to your desktop and post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Post #38
——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Tuesday, February 12, 2008 10:04:29 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 11/02/2008 Kaspersky Anti-Virus database records: 557799 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ Scan Statistics: Total number of scanned objects: 66350 Number of viruses found: 11 Number of infected objects: 17 Number of suspicious objects: 0 Duration of the scan process: 02:50:53 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\Ian.KERRX4\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\History\History.IE5\MSHist012008021120080212\index.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\temp\~DFA521.tmp Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\temp\~DFA66E.tmp Object is locked skipped C:\Documents and Settings\Ian.KERRX4\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Ian.KERRX4\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Ian.KERRX4\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService.NT AUTHORITY\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService.NT AUTHORITY\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService.NT AUTHORITY\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService.NT AUTHORITY\ntuser.dat.LOG Object is locked skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP218\A0063237.dll Infected: Trojan-Downloader.Win32.Zlob.heu skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP218\A0063239.exe Infected: Trojan-Downloader.Win32.Zlob.hev skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP218\A0063246.dll Infected: Trojan-Downloader.Win32.Zlob.heu skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP218\A0063247.exe Infected: Trojan-Downloader.Win32.Zlob.hev skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063292.dll Infected: Trojan-Downloader.Win32.Zlob.heu skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063294.exe Infected: Trojan-Downloader.Win32.Zlob.hev skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063311.exe Infected: not-virus:Hoax.Win32.Renos.asz skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063312.dll Infected: Trojan-Downloader.Win32.Zlob.hfd skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063313.exe Infected: Trojan-Downloader.Win32.Zlob.hey skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063314.exe Infected: Trojan-Downloader.Win32.Zlob.hfr skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063315.dll Infected: Trojan-Downloader.Win32.Zlob.heu skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063316.exe Infected: Trojan-Downloader.Win32.Zlob.hev skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063317.exe Infected: Trojan-Downloader.Win32.Zlob.hes skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP221\A0063321.exe Infected: Trojan-Downloader.Win32.Zlob.hew skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP224\A0064415.exe Infected: not-a-virus:Downloader.Win32.WinFixer.ci skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP224\A0064416.exe Infected: not-a-virus:Downloader.Win32.WinFixer.dh skipped C:\System Volume Information\_restore{CC51C44C-2712-4DA9-A5EA-3C60D0CDD3B3}\RP228\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\SYSTEM32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\config\default Object is locked skipped C:\WINDOWS\SYSTEM32\config\default.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\config\Internet.evt Object is locked skipped C:\WINDOWS\SYSTEM32\config\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\config\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\config\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\config\software Object is locked skipped C:\WINDOWS\SYSTEM32\config\software.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\config\system Object is locked skipped C:\WINDOWS\SYSTEM32\config\system.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat Object is locked skipped C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.idx Object is locked skipped C:\WINDOWS\SYSTEM32\h323log.txt Object is locked skipped C:\WINDOWS\SYSTEM32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.
Post #39
Good News!!! All the infected files are in your System Restore Cache, thus harmless unless you do a System Restore which I do not recommend at the moment. We will be ridding your system of these files during the final cleanup procedures.

A. Please DELETE SmitfraudFix.exe from your desktop.

B. Are you aware of any more problems with your system that could be malware related? If not, we can perform the final cleanup procedures.
Post #41
Congratulations, your logs look CLEAN

There are a few things you must do once you system is completely clean:

Time for some housekeeping
  • First DELETE DSS from your desktop.
  • Next, click START then RUN
  • Now type Combofix /u in the runbox and click OK


  • [external image: Posted Image]



The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer More Secure
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab.
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.

    • Change the Download signed ActiveX controls to Prompt.
    • Change the Download unsigned ActiveX controls to Disable.
    • Change the Initialise and script ActiveX controls not marked as safe to Disable.
    • Change the Installation of desktop items to Prompt.
    • Change the Launching programs and files in an IFRAME to Prompt.
    • Change the Navigate sub-frames across different domains to Prompt.
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Use and Update an Anti-Virus Software - I can not overemphasize the need for you to use and update your Anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

3. FIREWALL
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here

Do not install more than one firewall program because they will conflict with each other


4. Make sure you keep your Windows OS current by visiting Windows update regularly to download and install any critical updates and service packs. Without these you are leaving the back door open.

5. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

6. Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

7. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option. This will provide real time spyware and hijacker protection on your computer alongside your virus protection. You should scan your computer with the program on a regular basis just as you would with your anti-virus software. A tutorial on installing and using this product can be found here:
Instructions for - Spybot S & D and Ad-aware

8. Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
Post #42 last edited
Combofix /u ran this and got an error message cant find c\winows\system32\kmd.exe ran it again and it uninstalled combofix, just checked my files and none are hidden can I unhide them maually now? can i delete all the log files now? cau i uninstall super anti spyware, or do you think this will be better than the zone labs that i have?
Post #43
A. DELETE ComboFix.exe from your desktop as well as C:\ComboFix and C:\Deckard and C:\Qoobox and all their content

B. b]Re-hide your System Files and Folders to prevent any future accidents.

Reconfigure Windows XP to hide hidden files:
  • Click Start. Open My Computer.
  • Select the Tools menu and click Folder Options. Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Click Yes to confirm. Click OK.


C. Now Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

D. Now continue with the other items which appear under the "Tips" section.
Post #44
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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