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[Resolved] TROJ_RENOS>ND in System Restore

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi little eagle,
Sorry for being so hesitant before I follow your instructions- just want to be sure I don't screw something up. Thanks for your patience.Here are the logs:

omboFix 08-02-12.1 - rob 2008-02-12 11:11:56.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.248 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-01-12 to 2008-02-12 )))))))))))))))))))))))))))))))
.

2008-02-10 21:53 . 2008-02-10 21:53 d——– C:\Program Files\Avanquest
2008-02-10 17:40 . 2008-02-10 19:16 d——– C:\Documents and Settings\rob\.housecall6.6
2008-02-10 17:28 . 2007-06-05 10:56 44,928 –a—— C:\WINDOWS\system32\drivers\SDTHOOK.SYS
2008-02-07 09:28 . 2008-02-07 09:28 d——– C:\Documents and Settings\Administrator\Application Data\Avanquest
2008-02-06 13:02 . 2008-02-06 13:02 d——– C:\Documents and Settings\Edward\Application Data\Avanquest
2008-02-04 12:37 . 2008-02-10 17:26 d——– C:\WINDOWS\system32\ActiveScan
2008-02-04 12:37 . 2008-02-10 17:19 30,590 –a—— C:\WINDOWS\system32\pavas.ico
2008-02-03 14:57 . 2008-02-06 07:43 d——– C:\Program Files\EsetOnlineScanner
2008-01-29 15:07 . 2008-02-12 11:01 125,711 –a—— C:\WINDOWS\.compaq.bak
2008-01-25 13:28 . 2005-01-27 12:13 84,480 –a—— C:\WINDOWS\system32\browseui(2.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-12 16:16 125,711 —-a-w C:\WINDOWS\compaq.reg
2008-02-10 22:25 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-02-05 23:53 ——— d—–w C:\Program Files\Yahoo!
2008-02-05 23:53 ——— d—–w C:\Program Files\Common Files\Scanner
2008-01-30 12:09 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-11 04:38 90,112 —-a-w C:\WINDOWS\DUMP7bb7.tmp
2008-01-08 01:50 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-01 21:13 ——— d—–w C:\Program Files\Real
2008-01-01 21:12 ——— d—–w C:\Program Files\Common Files\Real
2007-12-27 03:39 ——— d—–w C:\Documents and Settings\clynch\Application Data\Avanquest
2007-12-27 02:59 ——— d—–w C:\Program Files\Unused Desktop Shortcuts
2007-12-27 02:59 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2007-12-25 20:49 ——— d—–w C:\Documents and Settings\All Users\Application Data\BVRP Software
2007-12-25 20:45 ——— d—–w C:\Documents and Settings\rob\Application Data\Avanquest
2007-12-25 20:44 ——— d—–w C:\WINDOWS\system32\config\systemprofile\Application Data\Avanquest
2007-12-25 20:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\McAfee.com
2007-12-19 15:04 ——— d—–w C:\Program Files\Java
2007-12-17 04:20 499,712 —-a-w C:\WINDOWS\system32\msvcp71.dll
2007-12-17 04:20 348,160 —-a-w C:\WINDOWS\system32\msvcr71.dll
2007-12-12 04:07 ——— d—–w C:\Program Files\LimeWire
2007-11-14 07:26 450,560 —-a-w C:\WINDOWS\system32\dllcache\jscript.dll
2007-01-20 23:36 1,038,856,756 —-a-w C:\Documents and Settings\Edward\Shared.zip
2005-08-03 00:48 3,932 —-a-w C:\Documents and Settings\Edward\Application Data\CMLayout.dat
2005-08-03 00:48 268 —-a-w C:\Documents and Settings\Edward\Application Data\CMCPaper.dat
2005-02-21 12:28 3,932 —-a-w C:\Documents and Settings\clynch\Application Data\CMLayout.dat
2005-02-21 12:28 268 —-a-w C:\Documents and Settings\clynch\Application Data\CMCPaper.dat
2004-03-26 03:10 3,932 —-a-w C:\Documents and Settings\rob\Application Data\CMLayout.dat
2004-03-26 03:10 268 —-a-w C:\Documents and Settings\rob\Application Data\CMCPaper.dat
2003-11-01 22:08 533 —-a-w C:\Program Files\Shortcut to Windows Media Player.lnk
2001-05-21 14:54 3,932 ——w C:\Documents and Settings\LocalService\Application Data\CMLayout.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.


Logfile of HijackThis v1.99.1
Scan saved at 11:21:00 AM, on 2/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Hijackthis\hijackthis.exe\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect…c02&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {AEA3EF50-A3DE-4058-BDF2-364EAD162D35} - C:\WINDOWS\system32\browseui(2.dll
O2 - BHO: (no name) - {C07A8565-CB73-457B-99BB-F426A95924DB} - C:\WINDOWS\system32\browseui(2.dll
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,…pdatePortal.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Compone…EngineQuery.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…009/mcfscan.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Did you follow these instructions???

Open notepad and copy/paste the text in the codebox below into it:

File::
C:\WINDOWS\system32\drivers\zuxcbwaq
C:\WINDOWS\system32\browseui(2.dll

Driver::
zuxcbwaq

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AEA3EF50-A3DE-4058-BDF2-364EAD162D35}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C07A8565-CB73-457B-99BB-F426A95924DB}]

Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.

Yes, I believe I followed instructions correctly,
copied text into notepad, saved asCFScript, dragged CFScript into ComboFix.exe ,disabled AV, dis-connected from IN,run scan , saved logs:, reanabled AV, Correct?

omboFix 08-02-12.1 - rob 2008-02-12 22:18:37.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.249 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\rob\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-01-13 to 2008-02-13 )))))))))))))))))))))))))))))))
.

2008-02-12 22:17 . 2008-02-12 22:23 53,248 –a—— C:\WINDOWS\PSEXESVC.EXE
2008-02-10 21:53 . 2008-02-10 21:53 d——– C:\Program Files\Avanquest
2008-02-10 17:40 . 2008-02-10 19:16 d——– C:\Documents and Settings\rob\.housecall6.6
2008-02-10 17:28 . 2007-06-05 10:56 44,928 –a—— C:\WINDOWS\system32\drivers\SDTHOOK.SYS
2008-02-07 09:28 . 2008-02-07 09:28 d——– C:\Documents and Settings\Administrator\Application Data\Avanquest
2008-02-06 13:02 . 2008-02-06 13:02 d——– C:\Documents and Settings\Edward\Application Data\Avanquest
2008-02-04 12:37 . 2008-02-10 17:26 d——– C:\WINDOWS\system32\ActiveScan
2008-02-04 12:37 . 2008-02-10 17:19 30,590 –a—— C:\WINDOWS\system32\pavas.ico
2008-02-03 14:57 . 2008-02-06 07:43 d——– C:\Program Files\EsetOnlineScanner
2008-01-29 15:07 . 2008-02-12 18:11 125,711 –a—— C:\WINDOWS\.compaq.bak
2008-01-25 13:28 . 2005-01-27 12:13 84,480 –a—— C:\WINDOWS\system32\browseui(2.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-13 03:22 125,711 —-a-w C:\WINDOWS\compaq.reg
2008-02-10 22:25 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-02-05 23:53 ——— d—–w C:\Program Files\Yahoo!
2008-02-05 23:53 ——— d—–w C:\Program Files\Common Files\Scanner
2008-01-30 12:09 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-11 04:38 90,112 —-a-w C:\WINDOWS\DUMP7bb7.tmp
2008-01-08 01:50 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-01 21:13 ——— d—–w C:\Program Files\Real
2008-01-01 21:12 ——— d—–w C:\Program Files\Common Files\Real
2007-12-27 03:39 ——— d—–w C:\Documents and Settings\clynch\Application Data\Avanquest
2007-12-27 02:59 ——— d—–w C:\Program Files\Unused Desktop Shortcuts
2007-12-27 02:59 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2007-12-25 20:49 ——— d—–w C:\Documents and Settings\All Users\Application Data\BVRP Software
2007-12-25 20:45 ——— d—–w C:\Documents and Settings\rob\Application Data\Avanquest
2007-12-25 20:44 ——— d—–w C:\WINDOWS\system32\config\systemprofile\Application Data\Avanquest
2007-12-25 20:36 ——— d—–w C:\Documents and Settings\All Users\Application Data\McAfee.com
2007-12-19 15:04 ——— d—–w C:\Program Files\Java
2007-12-17 04:20 499,712 —-a-w C:\WINDOWS\system32\msvcp71.dll
2007-12-17 04:20 348,160 —-a-w C:\WINDOWS\system32\msvcr71.dll
2007-11-14 07:26 450,560 —-a-w C:\WINDOWS\system32\dllcache\jscript.dll
2007-01-20 23:36 1,038,856,756 —-a-w C:\Documents and Settings\Edward\Shared.zip
2005-08-03 00:48 3,932 —-a-w C:\Documents and Settings\Edward\Application Data\CMLayout.dat
2005-08-03 00:48 268 —-a-w C:\Documents and Settings\Edward\Application Data\CMCPaper.dat
2005-02-21 12:28 3,932 —-a-w C:\Documents and Settings\clynch\Application Data\CMLayout.dat
2005-02-21 12:28 268 —-a-w C:\Documents and Settings\clynch\Application Data\CMCPaper.dat
2004-03-26 03:10 3,932 —-a-w C:\Documents and Settings\rob\Application Data\CMLayout.dat
2004-03-26 03:10 268 —-a-w C:\Documents and Settings\rob\Application Data\CMCPaper.dat
2003-11-01 22:08 533 —-a-w C:\Program Files\Shortcut to Windows Media Player.lnk
2001-05-21 14:54 3,932 ——w C:\Documents and Settings\LocalService\Application Data\CMLayout.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VirusScannerPro"="C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe" [2007-09-01 06:58 173312]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe
"Weather"=C:\Program Files\AWS\WeatherBug\Weather.exe 1
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" -atboottime
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

R2 cpqdiag;Compaq Diagnostics Driver;C:\WINDOWS\System32\drivers\cpqdiag.sys [2001-06-20 15:04]
R2 Fix-It Task Manager;Fix-It Task Manager;C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe [2007-09-01 06:58]
R2 PackethSvc;Virtual NIC Service;C:\WINDOWS\System32\PackethSvc.exe [2001-08-09 15:46]
R2 Pctspk;PCTEL Speaker Phone;C:\WINDOWS\system32\pctspk.exe [2001-08-17 21:36]
R2 V7;V7;C:\WINDOWS\system32\Drivers\V7.SYS [2000-03-10 00:24]
R3 MailScan;MailScan;C:\PROGRA~1\AVANQU~1\Fix-It\MailScan.sys [2007-09-01 06:58]
S1 EACMOS;EACMOS;C:\WINDOWS\system32\drivers\EACMOS.SYS []
S2 NMSSvc;Intel® NMS;C:\WINDOWS\System32\NMSSvc.exe [2001-08-02 12:48]
S3 Ptserlp;PCTEL Serial Device Driver for PCI;C:\WINDOWS\system32\DRIVERS\ptserlp.sys [2001-08-17 12:28]

*Newly Created Service* - MAILSCAN
.
Contents of the 'Scheduled Tasks' folder
"2002-08-19 03:20:00 C:\WINDOWS\Tasks\Registration reminder 1.job"
- C:\WINDOWS\System32\OOBE\oobebaln.exe
"2002-08-24 03:50:00 C:\WINDOWS\Tasks\Registration reminder 2.job"
- C:\WINDOWS\System32\OOBE\oobebaln.exe
"2002-08-29 02:35:00 C:\WINDOWS\Tasks\Registration reminder 3.job"
- C:\WINDOWS\System32\OOBE\oobebaln.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-12 22:23:17
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

**************************************************************************
.
Completion time: 2008-02-12 22:25:18
ComboFix-quarantined-files.txt 2008-02-13 03:24:20
ComboFix2.txt 2008-02-12 16:18:50
ComboFix3.txt 2008-02-12 03:05:16
.
2008-01-11 06:42:58 — E O F —


Logfile of HijackThis v1.99.1
Scan saved at 10:28:05 PM, on 2/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Hijackthis\hijackthis.exe\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect…c02&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,…pdatePortal.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Compone…EngineQuery.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…009/mcfscan.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Download Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Here is the malware scan: Malwarebytes' Anti-Malware 1.03 Database version: 350 Scan type: Full Scan (A:\|C:\|) Objects scanned: 100626 Time elapsed: 37 minute(s), 10 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\SpywareRemover (Rogue.Spyware.Remover) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Looks like it killed the registry entry :thumbup: Reboot and rescan with HiJackThis and post a new log here. Also please describe how your computer behaves at the moment.
Hello little eagle, Good news, I was able to run a deep scan completely, and no virus detected. I turned off Windows firewall, ran CCcleaner, found an entry in registry ( wget) & deleted. The computer seems to be running OK, I'm the only user on the computer that screen savers won't work, but that's not really a problem, I can set it to preview & let it run

Thank you so much for your help ! :thumbup:

Here is the log file

ogfile of HijackThis v1.99.1
Scan saved at 9:32:00 AM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Hijackthis\hijackthis.exe\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirect…c02&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\AVANQU~1\Fix-It\MemCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,…pdatePortal.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Compone…EngineQuery.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…009/mcfscan.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: Fix-It Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\AVANQU~1\Fix-It\mxtask.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Sorry, wish I simply could do that. I've tried repeatedly. I can change the desktop, I used to be able to change the amount of time. I can preview any of the options. they just won't apply…

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