[Resolved] trojan removed? log check please

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Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

• All hijackthis logs I ask for should be done in normal mode ( not safe mode)
• These logs should be done last after you have followed my instructions in the previous post.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!


I'm guessing that the 020 line you mention was in the other log and not in this one? Let me know if that;s correct or did you fix that line with HJT.

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Disable SpySweeper
, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable SpySweeper:

Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".



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HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/

O15 - Trusted Zone: *.line6.net




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1. Download Combo fix from one of these locations.
* IMPORTANT !!! Place combofix.exe on your Desktop

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

2. Click start/run and copy and Paste this in exactly using the picture below for reference:

"%userprofile%\desktop\combofix.exe" /killall

[external image: Posted Image]

3. Combo will begin to run DO NOTING while this is happeneing.

• It will kill a few processes and disconnect you from the internet.
• If by chance it stops prematurly you can re-establish your internet connection by restarting your computer.
• This needs to be done so the program can work most efficiently for you.

Do not attempt to use the internet or anything else while it's doing its job for you.

If when it's completed you can not get on the internet just reboot the computer

Post the log from comboFix for me located in
c:\comboFix.txt



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In your next reply I would like to see:

• A new HJT log
• The report from Combo
• ]Let me know about the 020 line ..

Hi, Thank you, I will do as you have asked and post back tomorrow. The line 020 was found by scanning with HJT version 2.0, it is not picked up with version 1.99 Will post back soon. Regards Axeman7

I'm not sure how you tried to change firefox from default to not being default. But try this and then retry Kasperskys scan again.. 1. right click start button 2. click properties 3. select 'start menu' 4. click customize 5. from the drop-down menu next to "Internet" select Internet explorer 6. click OK. now your default browser is IE & you can access it from the start menu. change this back when you want to

Hi Again, I did as you said with setting ie xplorer in the start menu but, I still have a problem. I can start ie explorer and navigate from the link you gave me to the kaspersky site, but when the accept/decline window pops up it changes to a firefox window. If I start IE explorer and navigate to the kaspersky homepage I am still in an ie explorer window and this remains the case on any page I click on, except the online virus scanner page, every time I go to that page it appears in a firefox window and the accept button does nor work. I did consider uninstalling firefox but did'nt want to loose my bookmarks. perhaps you have another way I could try before uninstalling firefox. Axeman7

Hello Bob4, I changed the setting for IE Explorer but still same problem. both for kaspersky and panda I then deleted firefox, this time when i tried the scans with IE Explorer got blank window with no object found message. I assumed a problem with ie explorer so upgraded to IE7. this worked and here is the Kaspersky log, it found 6 viruses and 18 traces. Axeman7 ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Wednesday, January 30, 2008 5:55:08 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 29/01/2008 Kaspersky Anti-Virus database records: 536623 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ H:\ I:\ Scan Statistics: Total number of scanned objects: 188011 Number of viruses found: 6 Number of infected objects: 18 Number of suspicious objects: 0 Duration of the scan process: 02:21:13 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\012b72610da3563008338e2d997a20ab_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\016b2f761968c79d6d6d96e5c0f0a586_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0178a1f8ca9b881c90f41c054de7dc4a_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\032fb9e5a31f857d949cd7368f1ceaf4_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0382eaf771d760129cea5d270223518f_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0483ce6f7dfea2d6d5d8c0812a4bac80_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0521910b69d85973ef626fd4bb7b8a07_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\05f93405cd47510f332c5c5f206300d4_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\06b9c0dea09e314d027bbb35cabc4212_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0770f00a6d43e9846ce5c0e69b886e94_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0777facb03e3eae46ed0d541d4791315_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\07ae28aaec1845d2fde92b295f1ae4e4_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\08a26d4d69c429a26ec5274efa8fd3c7_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\08b605b973bd1b0b2f590efb3d4e8fb2_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\09baf27b4ad5c5fe130e414aba381418_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0ac738b5fdf45a13ca21d3665d616435_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0ad74af6acde96cf5ac463ca75e94360_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0c91e7716b45fa07e78cb2a29f674ea9_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0cfe4b5dc81f26e76078788b6f6a1979_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0eacdb5fda7c106ca5e010c818f99c64_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\0f2ae16f1d97022207f7d8c54387b19e_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\111de4e3ed909a780c31748cd98524f1_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\126ffaf8fe0503e46d00d373992997d8_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\12f626ca012fdbb46cd3901d0afcfc61_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\139b1b1d987ebc1c9d8d4fa154a80c0d_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\146d439134de5df438f1ca9dc35bd4f9_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\166686219acfb66ec3c2d304e154fd5c_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\16b067c9b2e546eb33056526df7303d2_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\16df73453469ecbbe99115e06acf27b0_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1711f48cc1eca41e68dcf0f35675caef_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\183db90192ec405abe59daeb612a9c13_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\19012f8effe42af28fb1a78033db71d5_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\191848f53e1c44afc6e526c7fe725041_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\19219b29954dcb26cd751b331595d0ce_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1961c336ab016856aebb60cf18da46c0_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1ae0e9d37a1d37cd13599102c2260100_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1ae99c0589e79fa29c35b200feace495_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1bc92530fa7817ccafbcb4a8332a0817_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1c54b072f6abfce31d2aba03450c2f5e_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1f0b953a0eb5adbfab07ceae694b07ed_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1f47ffef344ea82935170f3ba05aa4be_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\206e7f64fa8b41482d39037b12a00b13_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\21283a9c960a22c43a3f1f79d250e930_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\212ec26fa35a3abc9f088670b08adc0c_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\2197773f37f19623b04da895b2bb63e7_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\21fed47a7069f668397cecdd7b92e9cb_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application 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Data\Microsoft\Crypto\RSA\MachineKeys\384624f2409116629a1a266d8d5ca8b7_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3881116fce1e3285d828471a560f505a_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3a6f239ae522472eb37ef4d8bb9738a5_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3a9fff4c7d821a4c42ab0af13817288f_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3bd7405a04cfc09a979cc7bfd193e7c2_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3c4f7e901a1f8237378a133b7c044747_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3f8037900a70f4be5e0663c8c0eadb89_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\401420fdda6635a35e4e7f332e776a53_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\412097ee39736f6e495d7817f40e8433_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\433ebe47b0aff92d26035adc28d94d4b_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\4499c0cedcae005e721af0a8866e2912_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\44b3fb418d1045e7dec66c04f7328e90_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\462e2936cdd681e20126ca0945113810_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\46c7d82c90010e1b5b2115bc8c40a3d2_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\4743f67bbd3fef64fc7828cec25984fb_09061a96-3e2b-4017-b442-5a87475732fd Object is locked skipped C:\Documents and Settings\All Users\Application 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Sweeper\Temp\SSMS587E79C3-B4C8-45B6-9DB9-7B2E0EDC81AF.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS5C103E43-8001-43F9-9764-0E359F7825DB.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS60D8DBFB-D2B9-4C46-A48E-DB3B2C2D14F6.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6403E778-8E20-4E4F-B6ED-05153E02C030.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6662BAF4-AFEA-463C-9DBF-A9E6C7EFCECA.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS67D76E65-70D5-4F02-BDE5-F42F30AD92F6.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6F4AE65D-BDF7-44CB-885E-86FC2CAB3DA2.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS72FF576E-E3A3-452A-BEF0-78F092AC5168.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS737FEB3B-36E9-42D3-8B31-E43CED38461F.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS746011B8-CD4C-4E4A-BD45-E1D86C6BCAB8.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8031CCB2-DA03-4788-8083-EDEC3AFBD7AC.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS856C8FC2-C556-49C2-B229-F443D453F182.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS88BEA2EE-531F-4A0E-80F2-DCA35EAD0813.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS88FC5635-54EC-4590-9DD1-17D52EBF5DB0.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8B794CC4-FA57-48DB-93A0-01AD91ED12DD.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8C21F214-4E52-465A-BA19-0A24651505B7.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS90900013-682D-44F8-A210-FA313717C5E1.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS921D06AB-F003-4795-9BFD-54869A0F4BC7.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS95D6C6EF-4A33-49B3-BCFD-BEBDDD36F935.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9ADFC418-33BD-4E69-9BC3-B234C5EA7467.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA162CEC5-84D5-4D02-9AD3-B694B0C4D5B1.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA4DCB7C9-A3C3-4A71-B7AC-1C98CE95D558.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA6305111-47C7-4BFB-A4CC-EA9320D77791.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA71B48FE-3111-4711-B03E-9B93CE165B15.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA7D06350-4525-422F-B3CB-640BA17FFABF.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAAFA559A-F550-461B-A47D-CB8FE4902443.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAC6025C5-98D7-49EE-A70B-3BA4B0E58787.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB37A1768-1C1C-4D54-8EC4-CFBADAE2A470.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB8E44C53-1C61-4EED-A2AD-60AFFDC6234D.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBA91AF64-C16D-4AB4-9C6E-E53E470C927C.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBB43BF18-84CD-4CD3-9E9C-A4F8219583D8.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBCE37913-828F-4B1B-BA15-4C4AF6969386.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC3D635A0-E9AC-4107-9FCA-74B1F2891088.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC40C14E3-4D71-4E75-B110-09D4BCEF33E0.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC4496CD4-7E0E-4B50-88D4-FA89FE8D3D34.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC47F340F-4E96-4BB5-964F-06E3A68DC552.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC4B38F60-9BF2-4018-B3F4-24BDD69A4121.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSCDC96AEB-59A9-4DF6-9368-B8ED714FD65E.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD61B6E80-DDB9-441B-8148-44599D375A6C.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD8674F03-5888-45B8-A28F-3D50A07CF06B.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD960360A-E559-4C61-8663-39E2934A6607.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSDA2B5263-C28C-47B7-B794-6ABABF4A4599.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE2EE333B-9760-4265-8060-5F0E0F95AF06.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE77ED5FA-0AD5-4277-9A33-88AD809F2CE8.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSECD66BD2-BCEF-44E3-88CF-D3441916BCAC.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSECE1D1D6-69AF-4FC8-A149-CAD24F8939AD.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSEDFC212D-A838-4F23-9432-A6FE51D26403.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF4BC1ACB-49B7-400D-9C32-EBD730F93982.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF71F13F5-EC9D-4C3A-8B46-68A51A445123.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF97633D6-CE68-448E-AE17-F8417EB434DB.tmp Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\logs\starwind.2008-01-30.00-46-39.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak Object is locked skipped C:\Program Files\Webroot\Spy Sweeper\Masters\Masters.const Object is locked skipped C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst Object is locked skipped C:\Program Files\Webroot\Spy Sweeper\Masters.base Object is locked skipped C:\QooBox\Quarantine\C\WINDOWS\mgrs.exe.vir Infected: Trojan-Downloader.Win32.Alphabet.gen skipped C:\QooBox\Quarantine\C\WINDOWS\system32\winyzo32.dll.vir Infected: Trojan.Win32.Dialer.yz skipped C:\QooBox\Quarantine\catchme2008-01-27_130115.92.zip/sstqp.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.edx skipped C:\QooBox\Quarantine\catchme2008-01-27_130115.92.zip ZIP: infected - 1 skipped C:\shared\New Folder\TOTALLY HIP TRACK.wma Infected: Trojan-Downloader.WMA.Wimad.l skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP1\A0002122.dll Infected: Trojan.Win32.Dialer.yz skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP1\A0002124.dll Infected: Trojan.Win32.Dialer.yz skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP12\change.log Object is locked skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP2\A0002129.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.eci skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP4\A0002158.exe Infected: Trojan-Downloader.Win32.Alphabet.gen skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP4\A0002162.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.edx skipped C:\System Volume Information\_restore{FAD31253-1C6F-4667-9D3B-0B60ECC5D88D}\RP6\A0002282.dll Infected: Trojan.Win32.Dialer.yz skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Motive\btbb\UninstallHelper.exe/WISE0004.BIN Infected: not-a-virus:RiskTool.Win32.PsKill.1101 skipped C:\WINDOWS\Motive\btbb\UninstallHelper.exe WiseSFX: infected - 1 skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{3C88369C-E565-4B55-8FA1-95137DE2A13D}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\drivers\etc\Hosts.bak Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\Temp\JETB71B.tmp Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped Scan process completed.

____________________________
Disable SpySweeper
, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable SpySweeper:

Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".


______________________________
HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customi…fo/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customi…arch.yahoo.com/

________________________________


Can you tell me what this file is and where it is from ?

C:\Documents and Settings\Gary.MESH1\Desktop\BT\BBDesktopHelpInstallDV.exe

_____________________________________–

Navigate to and delete this file I have in bold type. It is infected.

C:\shared\New Folder\TOTALLY HIP TRACK.wma



_________________________
In your next reply I would like to see:

• A new HJT log
• Answer the question above
• Let me know you were able to delete that file
• Let me know how things seem to be running.

OK everything looks great.
The quarintined items you saw in Kasperskys were not quaintined by Kaspersys but by Combofix.Which we will deal with now that I feel you are clean.
Kasperskys simply does a nice job of scanning for us.

_________________________________________


Great news ! [external image: Posted Image]

Your log now appears to be clean.

Go ahead now and reinstall Firefox if you wish.
___________________________________


You need to update SunJava for security reasons.
Updating Java:
Download the latest version of
Java Runtime Environment (JRE) 6 Update 4

• Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 4
  … allows end-users to run Java applications".
  
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
  
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the [external image: Posted Image] icon next to it.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u4-windows-i586-p.exe
  to install the newest version.

FREE Adobe Acrobat Reader update

You are using an older vulnerable version of Adobe Acrobat Reader( 7.0. } Please go here to download Adobe Acrobat Reader 8…



When you have finished installing the Acrobat Reader, please go to Add/Remove Programs and verify that there are no versions listed other than Acrobat Reader 8. If you find older versions, remove them.

When finished, reboot your computer.


_____________________________________
Go to start > run and copy and paste this in the field:

ComboFix /u

Make sure there's a space between Combofix and /
Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions.

______________________________



Please let me know all that went OK for you.

_______________________________________


A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.


______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware


___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.





Safe and Happy Surfing.

Hey bob4, my sincere gratitude to you and the team who help run this site, I will certainly make a donation and highly recommend. All the final tasks you set went OK and Firefox is back to normal, Its a bit late now but tomorrow I will up load some of the recommended applications to further protect me. Thanks again and keep up the good work Regards Axeman7

Hi, donation made and extra applications installed thanks again great job Regards Axman7