Hello, a few problems thought resolved are back

Okay, I followed the instructions to open cmd.exe, then the rest of it, and device manager came up, but under properties on the unknowns, there is nothing new. What am I looking for?

Hi Cindy

There should be an extra tab with the info……
Try look at some of your other devices, does they show extra info?
Otherwise, sorry for joking abit, they are truly unknown

Hmm, you mentioned your graphics screwed all up with those new drivers. What about the onboard graphic on that PC?
Have you tried remove your card and see if the white squares are there after boot?

If your game for it, you could access the system information tool. It can be used for both soft / hard- ware.
How to use the tool, you can find located in the middle of this page

This problem is sure frustrating, and probably more so for you. And I am running low on ideas as to what it could be.
But lets hope a solution is around the corner.

Kind regards Abydos

Hi Abydos, The jokes are good, and I love to laugh, which you made me do! Thank you and I will be back tomorrow. Kind regards, Cindy

I did check the details tab of the unknown devices, and saw no error code listed there, however the drivers are all generic from Microsoft dated 2001, and when I tried to update, the wizard told me it could not find any better drivers than the ones installed, of course. Going to system info tool now.

CindyM,

Let's take a step that may save you time and trouble.
It is safe and reversible if it does not give you the result you wish.

Open your CodeStuff Starters
Remove the checkmark/tick from in front of the following items:

Adobe Gamma.lnk C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe Startup - Current User 1 Adobe Gamma Loader (Adobe Systems, Inc. Adobe Gamma Loader) Adobe Systems, Inc.
Adobe Reader Synchronizer.lnk C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe Startup - All Users 1 Adobe Collaboration Synchronizer 8.0 Adobe Systems Incorporated
Alcmtr ALCMTR.EXE Registry - Machine Run 1 Realtek Azalia Audio - Event Monitor (Realtek AC97 Audio - Event Monitor) Realtek Semiconductor Corp.

GrooveMonitor "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" Registry - Machine Run 1 GrooveMonitor Utility Microsoft Corporation
H/PC Connection Agent "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" Registry - User Run 1 ActiveSync Connection Manager (Microsoft ActiveSync) Microsoft Corporation
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup Registry - Machine Run 1 NVIDIA Display Properties Extension (NVIDIA Compatible Windows 2000 Display driver, Version 82.08 ) NVIDIA Corporation
NvMediaCenter RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit Registry - Machine Run 1 NVIDIA Media Center Library NVIDIA Corporation
nwiz nwiz.exe /install Registry - Machine Run 1
PCDrProfiler Registry - Machine Run 1
RegistryMechanic C:\Program Files\Registry Mechanic\RegMech.exe /H Registry - Machine Run 1 Registry Mechanic 6.0 (Registry Mechanic) PC Tools
RTHDCPL RTHDCPL.EXE Registry - Machine Run 1 Realtek HD Audio Control Panel (Realtek HD Audio


For the Special Text item, we'll do something slightly different
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe Registry - User Run 1 CTF Loader (Microsoft® Windows® Operating System) Microsoft Corporation

Start - Run - Control Panel - Regional and Language Settings
Language(tab) - Details(button) - Advanced(tab) <– Place a checkmark/tick in front of the item: Turn off Advanced Text Services
________________-

Reboot your machine and notice whether or not the pesky "white panel" appears.
Report back here with results.

You will be able to use any of those "temporarily disabled" processes and applications in the future by manually starting them………. or you can re-Enable any/all of them via CodeStuff Starters.

Notice that we are leaving WinPatrol, Zone Alarm and Ad-Aware "Enabled" <– do not change these items

Okay Doug, I'm doing it as soon as I finish this.

No White Box! No White Box! No White Box! It worked! I pasted in the info for ctfmon exactly as you had it typed. Also, I just downloaded the updates for Spybot S & D, and it contained a newer version, which I installed, I went to the start-up file that Spybot has and unchecked exactly the same things as in Start Up Stuff. Start up stuff had transferred the ctfmon value to spybot, but I noticed several ctfmon entries (none checked, or I unchecked), and in Paul Collins list it says that at least one of them had been installed by a trojan. So I guess I'll be going back to malware soon, although since I have been studying the hijack logs, I might take a crack at it myself. I still cannot open or view any connections in the network connections folder. Thank you Doug, I'm excited at no white box. Cindy

CindyM, That's good news. Consider reinstalling your Network Interface Card or the Chipset Driver for the NIC.

Hi Cindy Glad it worked out! Doug…..Where did you dig up that info? I mean, thats quite an impressive list you had going there Regards Abydos

I'm assuming the chipset driver for the NIC is on the HP site, if this is not correct, would you please tell me? I'm going there now. I ran a fast pc pitstop test and it still says my video is lousy. But since I don't play any games, should I care?

I must be an idiot, but the white box is back and I don't know how to re-install or even find the network interface card. Please help whenever you have time. Plus I just got a message that TCP/IP cannot be repaired for the 1394 ethernet connection because it's not enabled. And I cannot open either of the network connections to see what's going on.

The white box is back.

Hi Cindy Sorry to hear that, dang here we just thought it was gone…. I'm fresh out of any ideas as to why its re-occuring, but maybe Doug have some more avenues. Personnally I would consider a hardware fault, so maybe a benchmark program may shed some light, + a memtest just in case. Dunno how you feel about that, considering what you have already been through*. Not sure if a fresh install will do the trick, but you have tried so many drivers now, for alot of different things, I wouldn't begin to guess at how your system is doing at the moment. Just my thoughts, as I mentioned earlier, fresh out of any software/OS-based solutions/ideas. Kind regards Abydos

And I cannot open either of the network connections to see what's going on.

I'm not sure if this will help or not, but worth a try.

Download to your Desktop FixPolicies.exe, a self-extracting ZIP archive from here: http://downloads.malwareremoval.com/BillCa…FixPolicies.exe

• Double-click FixPolicies.exe.
• Click the "Install" button on the bottom toolbar of the box that will open.
• The program will create a new Folder called FixPolicies.
• Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd.
• A black box will briefly appear and then close.

Now see if you can access the network connections.

I just got the message in my email, and will try this right now. Thank you very much, I'll post back. Well, it did something, and once again the white box is gone. I still cannot get the connection link open for 1394 net adapter, because when I try to repair it I get the message, "Cannot be repaired because TCP/IP is not enabled". I look at the list of TCP/IP connections and there are three types, client, network and something else, so I do not know which ones to install. Cindy

Here's the good part, I have restarted it a couple times and it boots all the way up in under a minute, with no white box. The only problem I am having is that there appears to be no driver installed for the 1394 adapter, except it says that it's working properly and the driver is a 2001 Microsoft driver. That is the same connection that says it cannot be repaired because there is no TCP/IP enabled. When I attempt to install the TCP/IP client, services and protocol, it says it needs a disk, so I put in my dvd and it says the location does not contain the specified information. If this is the worst that happens, I am ready to just let it be. Overall, as far as I know (and I run preventitive programs constantly as well as update everything more than once a week), the computer has no trojans, etc, boots up faster than it ever has, and everything else is working just fine. All these things are thanks to you who have helped - LD Tate, Doug, and Abydos. Oh, and the white screen is gone and I don't have a zillion unimportant programs on boot-up. I have managed to update most of the drivers, and I think I have come out way ahead. So if anyone has anything else they want me to try, I will be happy to do it, but I don't want to waste anyone's time because there are a lot of people in much worse shape than I am. Just the fact that this this pc boots up ready for use in one minute has me jumping for joy! I will keep checking back, because I get e mail notifications, but stick me on a back burner because I am happy. It sort of annoys the back of my mind, but I will live with it. And thank you so very much to all of you. I am very grateful, and now I can get back to the classroom. THANK YOU LDTate, DOUG, & ABYDOS, you are the BEST! Gratefully, Cindy