Hello, a few problems thought resolved are back

Hi Cindy M My first thought here, is a faulty video card. Is it a desktop or labtop you have problem's with? Kind regards Abydos

Hi CindyM,

Please go to the website of your computer's manufacturer.
Click on their Support and Downloads tab (may be different depending on the site)
Enter the model number of your machine (or Service Tag if its a Dell)

Navigate to Chipset Drivers

Download and install the IDE Controller related Chipset Drivers

You may also see chipset drivers for Audio, graphics, LAN, USB, and other features.
They won't be needed in this situation, though you may want to grab them and save them into a Chipset Drivers Folder on your machine, in the event of future need.
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The "Unknown" item that you found in Device Manager is related to IDE Channels, through which your hard drive functions are communicated.

It may be that your machine is presently running with Windows Default IDE Channel Controller Drivers.
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If the above instructions make sense to you, please complete and post back with your progress.
____________________

If the above instructions do not make sense to you, please post back with any questions.
There are other ways we may be able to get to the same solution.

Best Regards

p.s. I'm going to Edit the HJT Log that you posted earlier to make it appear as an attached file.
We don't analyse HJT here in this Forum.
If one HJT Log appears, then everybody starts thinking they should post HJT here.
Not your fault, and not a problem. I'll just do a little housekeeping in the thread. That's all.

Hello Doug, I just spent 20 minutes writing every detail about my pc, and everything that has happened, and it won't let me post, says I have posted too many of something all ready. So I will do exactly what you said to right now. Thank you very much for your time. Kind regards, Cindy

Hi CindyM,

says I have posted too many of something all ready.

I don't know what that's about.
Maybe LDTate will have an idea.

Let us know when you've completed the above, and a brief statement about the machines current function.

The suggestion from member Abydos is also a sensible line of investigation.
We can follow up on it if necessary.
Doug

Hello Doug,
I just spent 20 minutes writing every detail about my pc, and everything that has happened, and it won't let me post, says I have posted too many of something all ready. So I will do exactly what you said to right now. Thank you very much for your time.
Kind regards,
Cindy

There is a flood control setting that makes you wait between post. Maybe that's why you couldn't post what you were trying to.

I just spent all that time searching HP's site for IDE related chipset drivers, and the closest ones I could find are the spring 2006 NVIDIA chipset drivers. The only IDE chipset drivers on the site are for dual channel, which I have, but according to HP, they are only for Vista, and I have XP Pro Media Edition. I feel like a dummy asking this, but I am assuming that I want to install the 2006 NVIDIA chipset drivers, is that correct?

First, thank you for getting rid of my hijack file. I have tried to install the above mentioned chipset drivers, first by double clicking on the exe file, which took me to a window that gave the location and asked me to install through device manager. I tried going to device mgr, unknown, right licked on the first primary IDE channel, selected Update Device driver, which opened another wizard, where I gave the exact location of the driver, after watching the magnifying glass circle around it said there were no better drivers than the one installed and said click finish. I tried right clicking on the sub category unknown, but no options were given. The only other thing I can think of to do is run a PC-Doctor scan on all the hardware, which I will do now. If everyone has given up for the night, I certainly understand, and after I run this check, I will give it a rest until tomorrow. To all who have so generously given their help-a huge THANK YOU! Cindy

Please run a PCPitstop Full Tests and post the Tech Express

Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.

The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.

Doing it right now. Cyn

Take your time.

Here is the next set of instructions to complete while your PCPitstop Full Tests Results are being reviewed.

Please download and run Everest 2.20 (free), Download here

Double- click on C:\program files\lavalys\Everest.exe <– to open Everest
or Click on the Everest Desktop Icon if you allowed that option
In the Left-hand Column - Click on - Devices - then click on the (+) in front of Devices to Expand the list.
Select - PCI Devices
Next:
Click on Report in the command line at the top of Everest Panel
the pull down menu will offer:
–Report Wizard
–Quick Report - PCI Devices <– click on this item
Another pull down menu will offer
—-plain text
—-HTML <— Select this item
—-MHTML
Next:
At the top of the Panel
Select - Save to File

Everest will name the file: Report.html and save the Report at:
C:\Program Files\Lavalys\Everest Home Edition\Reports\Report.html

Please Rename Report.html –> PCI Report.html

Please upload PCI Report.html as an "attached file" to your next reply in this thread

Here are the results, I used Firefox with the embedded IE to run tests. I'll be up watching TV, so I'll check back and thank you.

TechExpress link for your current results:
http://www.pcpitstop.com/techexpress.asp?id=7TQCSWTNMSGSJE1G

Here is the Everest attachment, and thank you so much for all your time and effort.

Hi Doug, or whoever might be looking at this, It's 1:43 am here and I am going to go and spend some time with my husband, who has only seen the back of me for hours - come to think of it, he's probably had a good day without me talking non-stop to him. Thank you for being so patient, and for spending all the time you have spent helping me. I will be back later on this morning ready to go again. Gratefully, Cindy

I'm back. Ready to work. I got rid of 900 fonts this morning, since pcpitstop said I had 1600 and change. The PCI's are still in the "Unknown" category of the device manager, all 9 of them. I was wondering if doing an application and driver receovery would help? There is a category for that on this computer under PC Help & Tools, where it repairs/reinstalls apps and drivers. I did not attempt that as I wanted to check with you first. No rush, I will be here for several hours, until I go to the gym, and will keep an eye on the computer, so make helping me convenient for yourselves. Thank you again for everything. Cindy I forgot to let you know that the 2 times I have booted up this am, there was no small all most blank screen that came up during the process, as I had reported before. Twice in a row is a record for right now.

Your machine is HP Pavilion 061 ER900AA-ABA a1430n

Open your Everest utility.
Click on - Computer
Click on - MotherBoard
Click on - Chipset

Scroll to the bottom of the right-hand panel
You will see a couple of links.
Click on the link for Driver Downloads

The above should allow you to navigate to support & downloads for your machine, including the whole array of available Chipset Drivers.
That should help you in completing the instructions I gave you above in Post #17:
http://forums.whatthetech.com/index.php?s=…st&p=433316
__________________

Please download and run the following free utility CodeStuff Starters
http://www.snapfiles.com/get/starter.html
Run CodeStuff Starters
Select - Startup(tab)
Select - File - Save as - html (name the file CindyM StartUps.html
allow the file to be saved and attach it to your next reply as an attached file.

In your next reply:
include CindyM StartUps.html
Please describe your progress with the Chipset Driver instructions above.