[Resolved] Log File Look OK?

Logfile of HijackThis v1.99.1
Scan saved at 12:21:13 AM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Aware2007.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IE7pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7pro\IE7pro.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Startup: WkCalRem.LNK.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

Lately, some wierd things take place, but it seems to be working fine now. I just wanted to make sure all looks OK, and nothing is going on. Let me know what you think about the files I sent you. Let me mention, there are a number of games that were loaded on my new machine that have not removed. I realize there are many that need to be removed that's not being used. Thanks for your help!



Ace Utilities
Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe® Photoshop® Album Starter Edition 3.2
Advanced WindowsCare 2.55 Personal
Agere Systems PCI-SV92PP Soft Modem
Ancient Sudoku
AppCore
Apple Mobile Device Support
Apple Software Update
AV
AVG Anti-Spyware 7.5
Bejeweled 2 Deluxe
Big Kahuna Reef
Blackhawk Striker 2
Blasterball 2 Remix
Blasterball 2 Revolution
Bookworm Deluxe
Bounce Symphony
ccCommon
CCleaner (remove only)
Chart Navigator
Chuzzle Deluxe
Compaq Connections (remove only)
Customer Experience Enhancement
Diner Dash
DISCover
Enhanced Multimedia Keyboard Solution
Fairies
Family Feud
FATE
Flip Words
Garmin nRoute
Garmin Trip and Waypoint Manager v3
GdiplusUpgrade
GemMaster Mystic
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
GPS TrackMaker
Hampton Hotels eDirectory with MultiView Reader
High Definition Audio Driver Package - KB888111
Hijackthis 1.99.1
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB935448)
HP Boot Optimizer
HP DVD Play 2.1
HP Image Zone 4.5
HP Photosmart Cameras 4.5
HP PSC & OfficeJet 3.5
HP Rhapsody
HP Software Update
HP Support Overview
HP Update
HP Web Helper
IE7pro
Insaniquarium Deluxe
Interactive User’s Guide
iTunes
Java™ 6 Update 2
Java™ SE Runtime Environment 6
Jewel Quest
Lightning Study Bible
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Mah Jong Quest
Map of South America
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Works
Mozilla Firefox (2.0.0.11)
MSN
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Mystery Case Files
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NVIDIA Drivers
Otto
Outlook Express Quick Backup
overland
PC-Doctor 5 for Windows
PCFriendly
PCPal
Photodex Presenter
Poker Superstars
Polar Bowler
Polar Golfer
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2006
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Ricochet Lost Worlds
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Serif DrawPlus 4.0
Slingo Deluxe
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPBBC 32bit
Spell Checker For OE 2.1
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
Super GameHouse Solitaire Vol. 1
Super Granny
TaxACT 2006
TaxACT 2007
TaxACT Georgia 2006
Tennis Titans
Tradewinds
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Weather Exchange
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB912067
WordWeb
World Championship Checkers (Gold Plus)
Logfile of HijackThis v1.99.1
Scan saved at 10:30:06 AM, on 1/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)




Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IE7pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7pro\IE7pro.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Startup: WkCalRem.LNK.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

OK, here are the scans. First I noticed the three below are still listed in the HJT log file. I did exactly what you requested. All three were checked and I clicked the fix button. Anyway if you would like for me to do it again I can do so and send you another log file. Let me also mention the HJT was saved in my documents file folder, not the on my desktop. Also the Kapersky.txt file was savef in the desktop folder. No kapersky.txt icon was placed on my desktop. One other thing I might mention, my norton virus has expired, however that only means I cannot get the latest updates of new viruses. It was running when I did the Kapersky Virus scan. I am not sure if any of this had any effect showing up the problems Kapersky listed.

Thanks for your help!

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)



Logfile of HijackThis v1.99.1
Scan saved at 10:20:37 AM, on 1/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IE7pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7pro\IE7pro.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Startup: WkCalRem.LNK.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.ashleyfurniture.com
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe



——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Saturday, January 19, 2008 10:14:30 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 19/01/2008
Kaspersky Anti-Virus database records: 523660
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 128198
Number of viruses found: 6
Number of infected objects: 37
Number of suspicious objects: 2
Duration of the scan process: 01:27:13

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZlobVideoActiveXObject.zip/uninst.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\ZlobVideoActiveXObject.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp/stream/data0003 Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp/stream/data0004 Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp/stream/data0005 Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp/stream/data0007 Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp/stream Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp NSIS: infected - 5 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71BC7B7A.tmp CryptFF: infected - 5 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\767E283D.dll Infected: not-virus:Hoax.Win32.Renos.ds skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\67F78AB6.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\81E4DEB7.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Compaq_Administrator\ntuser.dat Object is locked skipped
C:\Documents and Settings\Compaq_Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP31\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{7D8E06AB-7920-47E0-B314-C87E1162F44C}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\etc\Hosts.bak Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\I386\APPS\APP18921\src\CompaqPresario_Spring06.exe/WISE0015.BIN Infected: not-a-virus:AdWare.Win32.WeatherBug.a skipped
D:\I386\APPS\APP18921\src\CompaqPresario_Spring06.exe/WISE0016.BIN Infected: not-a-virus:AdWare.Win32.WeatherBug.a skipped
D:\I386\APPS\APP18921\src\CompaqPresario_Spring06.exe WiseSFX: infected - 2 skipped
D:\I386\APPS\APP18921\src\CompaqPresario_Spring06.exe WiseSFXDropper: infected - 2 skipped
D:\I386\APPS\APP18921\src\HPPavillion_Spring06.exe/WISE0015.BIN Infected: not-a-virus:AdWare.Win32.WeatherBug.a skipped
D:\I386\APPS\APP18921\src\HPPavillion_Spring06.exe/WISE0016.BIN Infected: not-a-virus:AdWare.Win32.WeatherBug.a skipped
D:\I386\APPS\APP18921\src\HPPavillion_Spring06.exe WiseSFX: infected - 2 skipped
D:\I386\APPS\APP18921\src\HPPavillion_Spring06.exe WiseSFXDropper: infected - 2 skipped
F:\bc_toolbar.exe/stream/data0008 Infected: not-a-virus:AdWare.Win32.Mostofate.v skipped
F:\bc_toolbar.exe/stream Infected: not-a-virus:AdWare.Win32.Mostofate.v skipped
F:\bc_toolbar.exe NSIS: infected - 2 skipped
F:\My Documents\bc_toolbar.exe/stream/data0008 Infected: not-a-virus:AdWare.Win32.Mostofate.v skipped
F:\My Documents\bc_toolbar.exe/stream Infected: not-a-virus:AdWare.Win32.Mostofate.v skipped
F:\My Documents\bc_toolbar.exe NSIS: infected - 2 skipped
F:\My Documents\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\My Documents\SmitfraudFix\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\My Documents\SmitfraudFix\SmitfraudFix.zip ZIP: infected - 1 skipped
F:\My Documents\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\My Documents\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\My Documents\SmitfraudFix.exe RarSFX: infected - 2 skipped
F:\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\SmitfraudFix.exe RarSFX: infected - 2 skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

Hi Lewg,

We'll try again with the remaining HJT lines but don't be overly concerned, those entries are harmless and we are just doing some tidying up by removing them.

You do not need to move HJT anywhere - it's fine where it is now.

If your Norton antivirus has expired then it cannot protect you effectively. You should either renew the subscription, or remove the program and install another antivirus program. There are several free packages available, two of the most popular are here:
Antivir: http://www.free-av.com/
AVG Antivirus: http://free.grisoft.com/doc/1

If you choose to remove Norton, please do not install a new antivirus program until you have finished uninstalling Norton.
Please make sure you have an up-to-date and running antivirus program before continuing.
If you need help with this then please let me know.

You appear to have removed Java Runtime version 6 u 3, and replaced it with an older version - this is more dangerous and must also be removed. Please open Start->Control Panel->Add/Remove Programs and remove any versions of Java Runtime you have there.
Then, open this page in your browser:
http://java.sun.com/javase/downloads/index.jsp
Scroll down to find this entry:

Java Runtime Environment (JRE) 6 Update 4

Then press the Download button next to this.
Then follow the instructions to download and install.


Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

Any sites in the Trusted Zone are a security risk, so unless you need this to be there in order for the site to work then please remove it by checking this line:

O15 - Trusted Zone: http://*.ashleyfurniture.com

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.


Next use Windows Explorer (right-click Start, select Explore) to find and delete the following:

C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix.exe
C:\Documents and Settings\Compaq_Administrator\My Documents\SmitfraudFix <– whole folder
F:\bc_toolbar.exe
F:\My Documents\bc_toolbar.exe
F:\My Documents\SmitfraudFix <– whole folder
F:\My Documents\SmitfraudFix.exe
F:\SmitfraudFix.exe

If you have trouble deleting any, please let me know in your next response.


Then download Deckard's System Scanner (DSS)

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
• Make sure Format->Word Wrap is unchecked
• Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

Once complete, please post both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-01-20 00:38:18
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
33: 2008-01-20 05:38:23 UTC - RP33 - Deckard's System Scanner Restore Point
32: 2008-01-20 05:29:14 UTC - RP32 - Installed Java™ 6 Update 4
31: 2008-01-19 12:57:52 UTC - RP31 - Removed Java™ SE Runtime Environment 6
30: 2008-01-19 12:56:49 UTC - RP30 - Removed Java™ 6 Update 2
29: 2008-01-19 03:50:56 UTC - RP29 - System Checkpoint


– First Restore Point –
1: 2007-12-18 23:01:06 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Compaq_Administrator.exe) ——————————–

Logfile of HijackThis v1.99.1
Scan saved at 12:40:19 AM, on 1/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Compaq_Administrator\Local Settings\Temporary Internet Files\Content.IE5\3AM97YLY\dss[1].exe
C:\PROGRA~1\HIJACK~1\Compaq_Administrator.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IE7pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7pro\IE7pro.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Startup: WkCalRem.LNK.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra 'Tools' menuitem: IE7pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7pro\IE7pro.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/do…oad/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


– HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) ——————–

backup-20061103-232941-122 O2 - BHO: (no name) - {E23CE468-9C2B-4D6C-8B0B-DE8A4ED911F7} - C:\WINDOWS\system32\awtqr.dll (file missing)
backup-20061103-232941-756 O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)
backup-20061103-232941-976 O15 - Trusted Zone: http://*.trymedia.com (HKLM)
backup-20061104-233613-546 O2 - BHO: (no name) - {E23CE468-9C2B-4D6C-8B0B-DE8A4ED911F7} - C:\WINDOWS\system32\awtqr.dll (file missing)
backup-20061104-233613-649 O20 - Winlogon Notify: winbjt32 - winbjt32.dll (file missing)
backup-20061104-233613-870 O15 - Trusted Zone: http://*.trymedia.com (HKLM)
backup-20061112-195648-608 O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
backup-20061112-200628-840 O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
backup-20061113-090028-390 O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
backup-20070120-172459-628 O21 - SSODL: hirtellous - {fa19bd7e-50bc-4203-80ac-c4edc81ca9a3} - (no file)
backup-20080119-080122-698 O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
backup-20080119-080122-877 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
backup-20080119-080122-919 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
backup-20080120-003108-293 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
backup-20080120-003108-553 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
backup-20080120-003108-688 O15 - Trusted Zone: http://*.ashleyfurniture.com

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R2 MCSTRM - c:\windows\system32\drivers\mcstrm.sys