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Spyware / Malware / Virus Removal

[Resolved] Multiple Problems

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I am in great need of help. For the last few weeks, the computer has run very slowly with avast! warning constantly of "Win32:Agent [LNK]." Over the last couple days, I keep losing my internet connection. Now when I try to reboot, windows gets as far as the main window (with all the icons) and then abruptly shuts down. It keeps trying to reboot with the same result. I am now in "Safe Mode". I would very much appreciate any help you can give. Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 10:31:18 PM, on 1/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\savedump.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.washingtonpost.com/
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,C:\Documents and Settings\Owner\Application Data\ntos.exe,userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ud] C:\WINNT\system32\ud.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [iobi] C:\Program Files\Verizon\iobi\iobiClient.exe -AS
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [ud] C:\WINNT\system32\ud.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.13.1.3\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {0D9517D7-4F4F-413F-A54B-43DF59CC3323} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O9 - Extra button: Help - {CD2812CC-812A-4A2B-883B-67D08E5FDF17} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DBEE3EF6-1DA8-4E80-84A1-71560C2E8EAC} - http://www.comcast.net (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Notify Service (AOL_Notif-SVC) - Unknown owner - C:\WINNT\pchealth\anotify.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Print Spooler Service (oue4ea1b0h) - Unknown owner - C:\WINNT\system32\ud.exe
O23 - Service: PictureTaker - Unknown owner - (no file)
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #2
Hello and welcome to the forums

Lets run an F-Secure online scan it will scan for Viruses, Spyware and RootKits:
  • Click HERE
  • Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
  • Allow the Active X control to be installed on your computer, then click the Accept button
  • Click Full System Scan and allow the components to download and the scan to complete.
  • If malware is found, check Submit samples to F-Secure then select Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan
  • When the cleaning option is presented, Uncheck Submit samples to F-Secure
  • Click Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

Note: This scan will only work with Internet Explorer.
You must be logged on a administrator rights to run this scan.
The scan may take a few hours.

Also let me know how the computer is running now.
Post #3
Thanks for your reply. I'm having trouble because I can only boot up in Safe mode (or safe mode with networking). When I try to boot up normally, I get to the main screen with the icons but then "My Documents" opens automatically and then everything shuts down. I tried to down load F-Secure (using IE) in "Safe Mode with Networking" and get to to "install" but nothing else seems to happen after I click on it. I suspect I'm having trouble with ActiveX. Any suggestions? Again, thanks for helping me.
Post #4
Click Start > Run > and type in:

services.msc

Click OK.

In the services window find (oue4ea1b0h) Print Spooler Service
Right click and choose "Properties". On the "General" tab under "Service
Status" click the "Stop" button to stop the service. Beside "Startup Type"
in the dropdown menu select "Disabled". Click Apply then OK. Exit the
Services utility.

Next:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,C:\Documents and Settings\Owner\Application Data\ntos.exe,userinit.exe
O4 - HKLM\..\Run: [ud] C:\WINNT\system32\ud.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [ud] C:\WINNT\system32\ud.exe
O23 - Service: Print Spooler Service (oue4ea1b0h) - Unknown owner - C:\WINNT\system32\ud.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete these Files if listed:
C:\Documents and Settings\Owner\Application Data\ntos.exe
C:\WINNT\system32\ud.exe



Empty Recycle Bin

See if you can now reboot in Normal Mode
Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #5
I followed all of your instructions but, unfortunately, I was not able to reboot in Normal Mode. I got as far as the main screen with the icons – this time without "My Documents" opening automatically – then the computer abruptly shut down. I am back on in "Safe Mode with Networking". Here is a new Hijack This log file:

Logfile of HijackThis v1.99.1
Scan saved at 1:24:45 AM, on 1/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\savedump.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.washingtonpost.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [iobi] C:\Program Files\Verizon\iobi\iobiClient.exe -AS
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {0D9517D7-4F4F-413F-A54B-43DF59CC3323} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O9 - Extra button: Help - {CD2812CC-812A-4A2B-883B-67D08E5FDF17} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DBEE3EF6-1DA8-4E80-84A1-71560C2E8EAC} - http://www.comcast.net (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Notify Service (AOL_Notif-SVC) - Unknown owner - C:\WINNT\pchealth\anotify.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - (no file)
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #6
I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #7
I followed your instructions. The computer rebooted automatically after running the ComboFix. This is the first time in a couple days that I have been able to reboot in anything but Safe Mode although the web pages on Foxfire do not seem to have all the graphics – looks very odd.

Here is the ComboFix log:

ComboFix 08-01-23.1 - Owner 2008-01-22 22:02:57.1 - NTFSx86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.82 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Owner\Application Data\wsnpoem
C:\Documents and Settings\Owner\Application Data\wsnpoem\audio.dll
C:\Documents and Settings\Owner\Application Data\wsnpoem\audio.dll.cla
C:\Documents and Settings\Owner\Application Data\wsnpoem\video.dll
C:\WINNT\system32\17467.exe
C:\WINNT\system32\6_exception.nls
C:\WINNT\system32\drivers\Cio16.sys
C:\WINNT\system32\drivers\ctl_w32.sys
C:\WINNT\system32\drivers\Djp73.sys
C:\WINNT\system32\drivers\smtpdrv.sys
C:\WINNT\system32\kcopt.dll
C:\WINNT\system32\KernelDrv.exe
C:\WINNT\system32\ksvcl.dll
C:\WINNT\system32\lanmandrv.sys
C:\WINNT\system32\lanmanwrk.exe
C:\WINNT\system32\qmopt.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
——-\LEGACY_CIO16
——-\LEGACY_DJP73
——-\LEGACY_LANMANDRV
——-\LEGACY_RUNTIME
——-\LEGACY_SMTPDRV
——-\Cio16
——-\Djp73
——-\lanmandrv
——-\smtpdrv


((((((((((((((((((((((((( Files Created from 2007-12-23 to 2008-01-23 )))))))))))))))))))))))))))))))
.

2008-01-22 22:02 . 2000-08-31 08:00 51,200 –a—— C:\WINNT\Nircmd.exe
2008-01-21 00:56 . 2008-01-22 03:02 664 –a—— C:\WINNT\system32\d3d9caps.dat
2008-01-21 00:08 . 2008-01-21 00:08 d——– C:\WINNT\LastGood
2008-01-20 15:33 . 2008-01-20 15:33 d——– C:\WINNT\LastGood.Tmp
2008-01-11 22:36 . 2007-05-30 07:10 10,872 –a—— C:\WINNT\system32\drivers\AvgAsCln.sys
2008-01-09 21:52 . 2008-01-09 21:52 15 –a—— C:\WINNT\wgedit.ini
2008-01-09 03:07 . 2008-01-09 03:07 127 –a—— C:\WINNT\system32\MRT.INI
2008-01-01 22:25 . 2008-01-01 22:27 d——– C:\Program Files\SUPERAntiSpyware
2008-01-01 22:23 . 2008-01-01 22:23 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-01-01 22:17 . 2008-01-01 22:17 d——– C:\Program Files\Trend Micro
2008-01-01 14:51 . 2008-01-09 21:56 21,760 –a—— C:\WINNT\Djp73.sys
2007-12-23 19:41 . 2007-12-25 05:10 57,344 –a—— C:\winbooter.exe
2007-12-23 12:24 . 2007-12-23 12:24 57,344 –a—— C:\winbootinit.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-17 01:14 90,112 —-a-w C:\WINNT\DUMP32d7.tmp
2008-01-12 01:39 ——— d—–w C:\Program Files\Plaxo
2008-01-10 02:52 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-10 02:52 ——— d—–w C:\Program Files\PhoneTools
2008-01-10 02:46 ——— d—–w C:\Program Files\The Learning Company
2008-01-01 19:38 ——— d—–w C:\Program Files\LIVEUPDATE
2007-12-13 04:24 47,872 —-a-w C:\WINNT\system32\drivers\nkv2.sys
2007-12-04 14:56 93,264 —-a-w C:\WINNT\system32\drivers\aswmon.sys
2007-12-04 14:55 94,544 —-a-w C:\WINNT\system32\drivers\aswmon2.sys
2007-12-04 14:53 23,152 —-a-w C:\WINNT\system32\drivers\aswRdr.sys
2007-12-04 14:51 42,912 —-a-w C:\WINNT\system32\drivers\aswTdi.sys
2007-12-04 14:49 26,624 —-a-w C:\WINNT\system32\drivers\aavmker4.sys
2007-12-04 03:58 ——— d—–w C:\Program Files\Java
2005-02-16 16:06 218,112 —-a-w C:\Program Files\HijackThis.exe
2004-07-14 20:06 609 —-a-w C:\Program Files\Common Files\alert.vbs
2007-06-10 22:10 88,576 –sh–r C:\WINNT\PCHEALTH\anotify.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Weather"="C:\Program Files\AWS\WeatherBug\Weather.exe" [2004-07-30 14:57 1593344]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [ ]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-29 06:23 68856]
"gStart"="C:\Garmin\gStart.exe" [2005-07-25 09:05 1896448]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06 1318912]
"ctfmon.exe"="C:\WINNT\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Hot Key Kbd 9910 Daemon"="SK9910DM.EXE" [2001-01-03 14:50 66048 C:\WINNT\system32\SK9910DM.EXE]
"Openwares LiveUpdate"="C:\Program Files\LiveUpdate\LiveUpdate.exe" [2003-12-13 12:17 61440]
"DIGStream"="C:\Program Files\DIGStream\digstream.exe" [ ]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2002-08-23 15:10 26112]
"IPHSend"="C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 11:59 124520]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 20:16 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-02 18:36 267048]
"iobi"="C:\Program Files\Verizon\iobi\iobiClient.exe" [2006-06-01 16:33 774144]
"HostManager"="C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe" [2006-05-09 19:24 50760]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-06-19 01:05 684032]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25 6731312]
"MSConfig"="C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2004-08-04 02:56 158208]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26 29696]
ItsDeductible7PopUp.lnk - C:\Program Files\ItsDeductible7\ItsD7.exe [2004-04-10 01:01:44 3678208]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-06-25 06:25:38 614531]
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2004-12-25 15:21:00 118784]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"= 0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"SpecifyDefaultButtons"= 0 (0x0)
"Btn_Search"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Cio16.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Xej07.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
–a—— 2007-10-04 10:20 50528 C:\Program Files\AIM6\aim6.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
C:\Program Files\Microsoft Money\System\Money Express.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PlaxoUpdate]
–a—— 2007-12-11 17:21 227914 C:\Program Files\Plaxo\2.13.1.3\PlaxoHelper.exe

S3 NMUSB;NMUSB;C:\WINNT\system32\DRIVERS\Nmusb.sys [2001-08-16 00:04]
S3 USB2_04;USB2_04 driver;C:\WINNT\system32\drivers\nkv2.sys [2007-12-12 23:24]

*Newly Created Service* - NMSSVC
.
Contents of the 'Scheduled Tasks' folder
"2008-01-11 16:16:14 C:\WINNT\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-23 03:19:57 C:\WINNT\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-22 22:12:13
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-22 22:26:41 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-23 03:26:38
.
2008-01-09 08:07:56 — E O F —


Here is the Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 10:36:02 PM, on 1/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\pchealth\anotify.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\SK9910DM.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Verizon\iobi\iobiClient.exe
C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.washingtonpost.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [iobi] C:\Program Files\Verizon\iobi\iobiClient.exe -AS
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {0D9517D7-4F4F-413F-A54B-43DF59CC3323} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O9 - Extra button: Help - {CD2812CC-812A-4A2B-883B-67D08E5FDF17} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DBEE3EF6-1DA8-4E80-84A1-71560C2E8EAC} - http://www.comcast.net (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Notify Service (AOL_Notif-SVC) - Unknown owner - C:\WINNT\pchealth\anotify.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - (no file)
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #8
Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINNT\Djp73.sys
C:\winbooter.exe
C:\winbootinit.exe
C:\WINNT\DUMP32d7.tmp
C:\Program Files\Viewpoint\Common\ViewpointService.exe

Folder::
C:\Program Files\Viewpoint

Registry::
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Cio16.sys]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Xej07.sys]


Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #9
I forgot to add to my last post that the System Configuration Utility dialog box is open with the "Selective Startup" buttons marked. Should I go back and do a "normal startup"? Thanks.
Post #10

I forgot to add to my last post that the System Configuration Utility dialog box is open with the "Selective Startup" buttons marked. Should I go back and do a "normal startup"? Thanks.

Yes.
Post #12
Thanks again for your help. When the ComboFix was running, avast! noted the following: Win32:Agent - PTJ [Trj]; C:\QooBox\Quarantine\C\WINNT\Dip73.sys.vir. Also, I have bot avast! and AVG. Should I uninstall one or the other?

Here is the lastest ComboFix log:

ComboFix 08-01-23.1 - Owner 2008-01-22 23:01:38.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.71 [GMT -5:00]Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\winbooter.exe
C:\winbootinit.exe
C:\WINNT\Djp73.sys
C:\WINNT\DUMP32d7.tmp
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Viewpoint
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Common\VistaBoot.sdll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\AxMetaStream.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\ClassIDs.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\ComponentMgr.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\ComponentRegistry.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\AOLArt.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\AOLShell.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\AOLUserShell.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\Cursors.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\DataTracking.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\GifReader.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\JpegReader.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\LensFlares.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\Mts3Reader.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\ObjectMovie.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\SceneComponent.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\ServiceComponent.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\SreeDMMX.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\SWFView.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VectorView.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VETScriptInterpreter.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMgr.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMPAudio.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMPExtras.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMPSpeech.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMPVideo.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\VMPVideo2.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\WaveletReader.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\Components\ZoomView.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\DownLoadHist.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\HostRegistry.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\MetaStreamConfig.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\MetaStreamID.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\MtsAxInstaller.exe
C:\Program Files\Viewpoint\Viewpoint Experience Technology\MTSDownloadSites.txt
C:\Program Files\Viewpoint\Viewpoint Experience Technology\NewClassID.ini
C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.xpt
C:\winbooter.exe
C:\winbootinit.exe
C:\WINNT\Djp73.sys
C:\WINNT\DUMP32d7.tmp

.
((((((((((((((((((((((((( Files Created from 2007-12-23 to 2008-01-23 )))))))))))))))))))))))))))))))
.

2008-01-22 22:02 . 2000-08-31 08:00 51,200 –a—— C:\WINNT\Nircmd.exe
2008-01-21 00:56 . 2008-01-22 03:02 664 –a—— C:\WINNT\system32\d3d9caps.dat
2008-01-21 00:08 . 2008-01-21 00:08 d——– C:\WINNT\LastGood
2008-01-11 22:36 . 2007-05-30 07:10 10,872 –a—— C:\WINNT\system32\drivers\AvgAsCln.sys
2008-01-09 21:52 . 2008-01-09 21:52 15 –a—— C:\WINNT\wgedit.ini
2008-01-09 03:07 . 2008-01-09 03:07 127 –a—— C:\WINNT\system32\MRT.INI
2008-01-01 22:25 . 2008-01-01 22:27 d——– C:\Program Files\SUPERAntiSpyware
2008-01-01 22:23 . 2008-01-01 22:23 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-01-01 22:17 . 2008-01-01 22:17 d——– C:\Program Files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-23 03:18 ——— d—–w C:\Program Files\LIVEUPDATE
2008-01-12 01:39 ——— d—–w C:\Program Files\Plaxo
2008-01-10 02:52 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-01-10 02:52 ——— d—–w C:\Program Files\PhoneTools
2008-01-10 02:46 ——— d—–w C:\Program Files\The Learning Company
2007-12-13 04:24 47,872 —-a-w C:\WINNT\system32\drivers\nkv2.sys
2007-12-04 14:56 93,264 —-a-w C:\WINNT\system32\drivers\aswmon.sys
2007-12-04 14:55 94,544 —-a-w C:\WINNT\system32\drivers\aswmon2.sys
2007-12-04 14:53 23,152 —-a-w C:\WINNT\system32\drivers\aswRdr.sys
2007-12-04 14:51 42,912 —-a-w C:\WINNT\system32\drivers\aswTdi.sys
2007-12-04 14:49 26,624 —-a-w C:\WINNT\system32\drivers\aavmker4.sys
2007-12-04 03:58 ——— d—–w C:\Program Files\Java
2005-02-16 16:06 218,112 —-a-w C:\Program Files\HijackThis.exe
2004-07-14 20:06 609 —-a-w C:\Program Files\Common Files\alert.vbs
2007-06-10 22:10 88,576 –sh–r C:\WINNT\PCHEALTH\anotify.exe
.

((((((((((((((((((((((((((((( snapshot@2008-01-22_22.25.44.07 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-23 03:02:34 245,760 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-23 04:01:20 245,760 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-23 03:02:34 8,192 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-23 04:01:20 8,192 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-23 03:02:34 237,568 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-23 04:01:20 237,568 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-23 03:02:35 8,192 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-23 04:01:20 8,192 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-23 03:02:35 5,394,432 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000005\ntuser.dat
+ 2008-01-23 04:01:20 5,394,432 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000005\ntuser.dat
- 2008-01-23 03:02:35 278,528 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-23 04:01:20 278,528 —-a-w C:\WINNT\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Weather"="C:\Program Files\AWS\WeatherBug\Weather.exe" [2004-07-30 14:57 1593344]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [ ]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-29 06:23 68856]
"gStart"="C:\Garmin\gStart.exe" [2005-07-25 09:05 1896448]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06 1318912]
"ctfmon.exe"="C:\WINNT\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"PlaxoUpdate"="C:\Program Files\Plaxo\2.13.1.3\PlaxoHelper.exe" [2007-12-11 17:21 227914]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\Money Express.exe" [ ]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [2007-10-04 10:20 50528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Hot Key Kbd 9910 Daemon"="SK9910DM.EXE" [2001-01-03 14:50 66048 C:\WINNT\system32\SK9910DM.EXE]
"Openwares LiveUpdate"="C:\Program Files\LiveUpdate\LiveUpdate.exe" [2003-12-13 12:17 61440]
"DIGStream"="C:\Program Files\DIGStream\digstream.exe" [ ]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2002-08-23 15:10 26112]
"IPHSend"="C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 11:59 124520]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 20:16 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-02 18:36 267048]
"iobi"="C:\Program Files\Verizon\iobi\iobiClient.exe" [2006-06-01 16:33 774144]
"HostManager"="C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe" [2006-05-09 19:24 50760]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-06-19 01:05 684032]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25 6731312]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26 29696]
ItsDeductible7PopUp.lnk - C:\Program Files\ItsDeductible7\ItsD7.exe [2004-04-10 01:01:44 3678208]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-06-25 06:25:38 614531]
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2004-12-25 15:21:00 118784]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"SpecifyDefaultButtons"= 0 (0x0)
"Btn_Search"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

R2 AOL_Notif-SVC;AOL Notify Service;"C:\WINNT\pchealth\anotify.exe" [2007-06-10 17:10]
S3 NMUSB;NMUSB;C:\WINNT\system32\DRIVERS\Nmusb.sys [2001-08-16 00:04]
S3 USB2_04;USB2_04 driver;C:\WINNT\system32\drivers\nkv2.sys [2007-12-12 23:24]

*Newly Created Service* - NMSSVC
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2008-01-11 16:16:14 C:\WINNT\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-23 03:19:57 C:\WINNT\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-22 23:12:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-22 23:17:53
ComboFix-quarantined-files.txt 2008-01-23 04:17:51
ComboFix2.txt 2008-01-23 03:26:41
.
2008-01-09 08:07:56 — E O F —

Here is the latest Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 11:28:40 PM, on 1/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\pchealth\anotify.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\System32\drivers\CDAC11BA.EXE
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\system32\drivers\KodakCCS.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\System32\ScsiAccess.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\SK9910DM.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Verizon\iobi\iobiClient.exe
C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Garmin\gStart.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\explorer.exe
C:\WINNT\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.washingtonpost.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [iobi] C:\Program Files\Verizon\iobi\iobiClient.exe -AS
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1150249907\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.13.1.3\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {0D9517D7-4F4F-413F-A54B-43DF59CC3323} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O9 - Extra button: Help - {CD2812CC-812A-4A2B-883B-67D08E5FDF17} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DBEE3EF6-1DA8-4E80-84A1-71560C2E8EAC} - http://www.comcast.net (file missing) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Notify Service (AOL_Notif-SVC) - Unknown owner - C:\WINNT\pchealth\anotify.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\System32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - (no file)
O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)
Post #13
The 04's aren't bad just not needed at startup

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

After the above:


Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Winpatrol


  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #14
Everything looks good except that a couple of my sites on Foxfire (whatthetech.com and washingtonpost.com) look very odd. Links are simply text and underlining with limited colors/graphics. All of the other sites I've tried seem to have full graphics but for these. Any suggestions? Thanks.
Post #15
Not sure what that is all about, but try this.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

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