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Spyware / Malware / Virus Removal

[Resolved] Infected with jkhhe.exe and vundo

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I am working on a PC that has been getting all kinds of pop-ups and now it is disabling the Symantec AV 10.1.7. I have to leave the CD in the drive to keep it running. SAV has found, cleaned or quarantined jkhhe.exe and a couple of TMP files. It has also found problems in some system restore files.

I have downloaded and installed Hijack This and below is the log file. I do not see any problems, but I am not sure what exactly to look for either.

Thanks for any help you can offer.

MikeVB

Logfile of HijackThis v1.99.1
Scan saved at 7:58:19 PM, on 1/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Symantec AntiVirus\vpc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
F3 - REG:win.ini: load=C:\WINDOWS\system32\jkhhe.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1159386707859
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #2
Hello mikevb01 and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.

Please download this file - combofix.exe by sUBs
  • You must download it to and run it from your Desktop
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log.

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

Regards,

Trevuren
Post #3
Hi Trevuren, I am at work right now, but when I get home (around 4:30 CST) I will download and run the util and then post the results for it and a new HJT. Mike
Post #5
Hey, Trevuren: I've downloaded and ran the combofix and re-ran HJT. Below are the log files. Thanks for your help.

Mike

ComboFix 08-01-16.1 - Linda 2008-01-15 17:13:04.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1505 [GMT -6:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\system32\ehhkj.ini
C:\WINDOWS\system32\ehhkj.ini2
C:\WINDOWS\system32\jkhhe.dll
C:\WINDOWS\system32\mcrh.tmp

.
((((((((((((((((((((((((( Files Created from 2007-12-16 to 2008-01-16 )))))))))))))))))))))))))))))))
.

2008-01-15 17:11 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\NirCmd.exe
2008-01-14 18:27 . 2008-01-14 18:27 110,952 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-14 18:27 . 2008-01-14 18:27 48,768 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2008-01-14 18:27 . 2008-01-14 18:27 8,014 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-14 18:27 . 2008-01-14 18:27 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-13 11:01 . 2008-01-13 11:01 230 –a—— C:\WINDOWS\system32\spupdsvc.inf
2008-01-13 10:51 . 2006-09-27 13:51 d—s—- C:\Documents and Settings\Administrator\UserData
2008-01-13 10:51 . 2007-04-11 09:33 d——– C:\Documents and Settings\Administrator\Application Data\CyberLink
2008-01-13 09:09 . 2008-01-13 09:11 d——– C:\CD1
2008-01-09 22:49 . 2008-01-09 22:52 196,608 -ra—— C:\MOM'S.QBW.TLG
2008-01-09 22:35 . 2008-01-09 22:35 196,608 -ra—— C:\COREY'S.QBW.TLG
2008-01-08 22:21 . 2008-01-09 22:41 d——– C:\Documents and Settings\Linda\Application Data\U3
2008-01-08 20:54 . 2008-01-08 20:54 d——– C:\Program Files\Adams Business Forms
2007-12-31 15:51 . 2008-01-09 22:35 317 –a—— C:\COREY'S.QBW.ND
2007-12-30 07:49 . 2007-12-30 07:49 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-30 07:41 . 2007-12-30 07:41 d——– C:\WINDOWS\system32\CBA
2007-12-30 07:41 . 2007-12-30 07:43 d——– C:\Program Files\NavNT
2007-12-30 07:41 . 2007-12-30 07:41 244 –a—— C:\WINDOWS\ODBC.INI
2007-12-30 07:40 . 2007-12-30 07:40 d——– C:\Documents and Settings\Linda\WINDOWS
2007-12-28 21:10 . 2007-12-28 21:19 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-23 15:19 . 2007-12-23 15:20 d——– C:\Documents and Settings\Linda\Application Data\AdwareAlert
2007-12-23 14:11 . 2007-12-23 14:11 d——– C:\Documents and Settings\Linda\Application Data\Apple Computer
2007-12-23 14:06 . 2007-12-23 14:06 d——– C:\Documents and Settings\All Users\Symantec Temporary Files
2007-12-22 07:11 . 2007-12-29 23:28 15,360 –a—— C:\WINDOWS\system32\ctfmon .exe
2007-12-17 20:49 . 2007-12-17 20:49 d——– C:\Program Files\Walgreens
2007-12-17 20:46 . 2007-12-17 20:51 d——– C:\Documents and Settings\Linda\Application Data\Walgreens

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-15 23:09 ——— d—–w C:\Program Files\Symantec AntiVirus
2008-01-15 23:09 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-15 00:27 ——— d—–w C:\Program Files\Symantec
2008-01-15 00:26 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-01-06 04:20 ——— d—–w C:\Program Files\Common Files\AnswerWorks 4.0
2007-12-30 13:25 ——— d—–w C:\Program Files\QuickTime
2007-12-30 13:25 ——— d—–w C:\Program Files\Intel Audio Studio
2007-12-13 09:01 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-11-17 14:06 ——— d—–w C:\Documents and Settings\Linda\Application Data\AdobeUM
.
—-a-w			61,440 2007-12-30 05:28:23  C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy .exe
—-a-w			52,896 2007-12-30 05:28:18  C:\Program Files\Common Files\Symantec Shared\ccApp .exe
—-a-w			32,768 2007-12-30 05:28:14  C:\Program Files\CyberLink\PowerDVD\PDVDServ .exe
—-a-w			69,632 2007-12-23 20:32:50  C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd .exe
—-a-w		 9,138,176 2007-12-30 05:28:37  C:\Program Files\Intel Audio Studio\IntelAudioStudio .exe
—-a-w		   282,624 2007-12-30 05:28:25  C:\Program Files\QuickTime\qttask	.exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask  .exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask .exe
—-a-w		 1,460,560 2007-12-30 05:28:33  C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
—-a-w		   125,168 2007-12-30 05:28:19  C:\Program Files\Symantec AntiVirus\VPTray .exe
—-a-w			15,360 2007-12-30 05:28:27  C:\WINDOWS\system32\ctfmon .exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 03:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="sttray.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [ ]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [ ]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
hp psc 2000 Series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2002-06-27 00:20:58]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 04:10:26]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 13:12:08]
officejet 6100.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe [2002-06-27 00:21:30]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-06 18:40:54]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqqomj]
ssqqomj.dll

R0 mv61xx;mv61xx;C:\WINDOWS\system32\DRIVERS\mv61xx.sys [2006-08-30 16:43]
R0 viamraid;viamraid;C:\WINDOWS\system32\DRIVERS\viamraid.sys [2006-02-26 09:21]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" [2007-02-10 04:29]
R2 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 04:29]
S3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\AN983.sys [2002-04-03 15:06]

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 09:00:00 C:\WINDOWS\Tasks\AdwareAlert Scheduled Scan.job"
- C:\Program Files\AdwareAlert\AdwareAlert.ex
- C:\Program Files\AdwareAlert
"2007-12-29 02:41:00 C:\WINDOWS\Tasks\EasyShare Registration Task.job"
- C:\WINDOWS\system32\rundll32.exelC:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.2.20.2.sxt _RegistrationOffer@16
"2007-08-07 01:33:41 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 2200 series#1176848877.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-16 17:18:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-16 17:21:18 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-16 23:21:16
.
2008-01-13 17:55:21 — E O F —


———————————————————————————————————
HJT Log file now:

Logfile of HijackThis v1.99.1
Scan saved at 5:24:42 PM, on 1/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1159386707859
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: ssqqomj - ssqqomj.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #6
It appears likely that your system has been infected with a Vundo trojan file infector. This trojan renames legitimate startup executables and replaces them with malware. We will attempt to reverse the process but please be advised that most often, there are one or two programs that can not be salvages and will need to be reinstalled. Unfortunately part of your ComboFix.txt log appears to be missing. Please run the tool again and post the new ComboFix.txt along with a new HijackThis.log
Post #7
Here are the files. This is all they generated. The first time I ran combofix, it created an infected/quarantine report, but it was gone after the second run. Hope this helps.

Mike

ComboFix 08-01-16.1 - Linda 2008-01-16 18:57:41.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1580 [GMT -6:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2007-12-17 to 2008-01-17 )))))))))))))))))))))))))))))))
.

2008-01-15 17:11 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\NirCmd.exe
2008-01-14 18:27 . 2008-01-14 18:27 110,952 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-01-14 18:27 . 2008-01-14 18:27 48,768 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2008-01-14 18:27 . 2008-01-14 18:27 8,014 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-01-14 18:27 . 2008-01-14 18:27 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-01-13 11:01 . 2008-01-13 11:01 230 –a—— C:\WINDOWS\system32\spupdsvc.inf
2008-01-13 10:51 . 2006-09-27 13:51 d—s—- C:\Documents and Settings\Administrator\UserData
2008-01-13 10:51 . 2007-04-11 09:33 d——– C:\Documents and Settings\Administrator\Application Data\CyberLink
2008-01-13 09:09 . 2008-01-13 09:11 d——– C:\CD1
2008-01-09 22:49 . 2008-01-09 22:52 196,608 -ra—— C:\MOM'S.QBW.TLG
2008-01-09 22:35 . 2008-01-09 22:35 196,608 -ra—— C:\COREY'S.QBW.TLG
2008-01-08 22:21 . 2008-01-09 22:41 d——– C:\Documents and Settings\Linda\Application Data\U3
2008-01-08 20:54 . 2008-01-08 20:54 d——– C:\Program Files\Adams Business Forms
2007-12-31 15:51 . 2008-01-09 22:35 317 –a—— C:\COREY'S.QBW.ND
2007-12-30 07:49 . 2007-12-30 07:49 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-30 07:41 . 2007-12-30 07:41 d——– C:\WINDOWS\system32\CBA
2007-12-30 07:41 . 2007-12-30 07:43 d——– C:\Program Files\NavNT
2007-12-30 07:41 . 2007-12-30 07:41 244 –a—— C:\WINDOWS\ODBC.INI
2007-12-30 07:40 . 2007-12-30 07:40 d——– C:\Documents and Settings\Linda\WINDOWS
2007-12-28 21:10 . 2007-12-28 21:19 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-23 15:19 . 2007-12-23 15:20 d——– C:\Documents and Settings\Linda\Application Data\AdwareAlert
2007-12-23 14:11 . 2007-12-23 14:11 d——– C:\Documents and Settings\Linda\Application Data\Apple Computer
2007-12-23 14:06 . 2007-12-23 14:06 d——– C:\Documents and Settings\All Users\Symantec Temporary Files
2007-12-22 07:11 . 2007-12-29 23:28 15,360 –a—— C:\WINDOWS\system32\ctfmon .exe
2007-12-17 20:49 . 2007-12-17 20:49 d——– C:\Program Files\Walgreens
2007-12-17 20:46 . 2007-12-17 20:51 d——– C:\Documents and Settings\Linda\Application Data\Walgreens

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-15 23:09 ——— d—–w C:\Program Files\Symantec AntiVirus
2008-01-15 23:09 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-15 00:27 ——— d—–w C:\Program Files\Symantec
2008-01-15 00:26 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-01-06 04:20 ——— d—–w C:\Program Files\Common Files\AnswerWorks 4.0
2007-12-30 13:25 ——— d—–w C:\Program Files\QuickTime
2007-12-30 13:25 ——— d—–w C:\Program Files\Intel Audio Studio
2007-12-13 09:01 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-11-17 14:06 ——— d—–w C:\Documents and Settings\Linda\Application Data\AdobeUM
2007-11-07 09:26 721,920 —-a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 —-a-w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 17:20 360,064 —-a-w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 23:40 222,720 —-a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 23:40 222,720 —-a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 —-a-w C:\WINDOWS\system32\dllcache\shell32.dll
.
—-a-w			61,440 2007-12-30 05:28:23  C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy .exe
—-a-w			52,896 2007-12-30 05:28:18  C:\Program Files\Common Files\Symantec Shared\ccApp .exe
—-a-w			32,768 2007-12-30 05:28:14  C:\Program Files\CyberLink\PowerDVD\PDVDServ .exe
—-a-w			69,632 2007-12-23 20:32:50  C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd .exe
—-a-w		 9,138,176 2007-12-30 05:28:37  C:\Program Files\Intel Audio Studio\IntelAudioStudio .exe
—-a-w		   282,624 2007-12-30 05:28:25  C:\Program Files\QuickTime\qttask	.exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask  .exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask .exe
—-a-w		 1,460,560 2007-12-30 05:28:33  C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
—-a-w		   125,168 2007-12-30 05:28:19  C:\Program Files\Symantec AntiVirus\VPTray .exe
—-a-w			15,360 2007-12-30 05:28:27  C:\WINDOWS\system32\ctfmon .exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 03:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="sttray.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [ ]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [ ]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
hp psc 2000 Series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2002-06-27 00:20:58]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 04:10:26]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 13:12:08]
officejet 6100.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe [2002-06-27 00:21:30]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-06 18:40:54]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqqomj]
ssqqomj.dll

R0 mv61xx;mv61xx;C:\WINDOWS\system32\DRIVERS\mv61xx.sys [2006-08-30 16:43]
R0 viamraid;viamraid;C:\WINDOWS\system32\DRIVERS\viamraid.sys [2006-02-26 09:21]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" [2007-02-10 04:29]
R2 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 04:29]
S3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\AN983.sys [2002-04-03 15:06]

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 09:00:00 C:\WINDOWS\Tasks\AdwareAlert Scheduled Scan.job"
- C:\Program Files\AdwareAlert\AdwareAlert.ex
- C:\Program Files\AdwareAlert
"2007-12-29 02:41:00 C:\WINDOWS\Tasks\EasyShare Registration Task.job"
- C:\WINDOWS\system32\rundll32.exelC:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.2.20.2.sxt _RegistrationOffer@16
"2007-08-07 01:33:41 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 2200 series#1176848877.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-16 18:58:30
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-16 18:58:47
ComboFix-quarantined-files.txt 2008-01-17 00:58:45
ComboFix2.txt 2008-01-16 23:21:19
.
2008-01-13 17:55:21 — E O F —



————————————————————————–


Logfile of HijackThis v1.99.1
Scan saved at 7:22:34 PM, on 1/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1159386707859
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: ssqqomj - ssqqomj.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #8
It appears likely that your system has been infected with a Vundo trojan file infector. This trojan renames legitimate startup executables and replaces them with malware. We will attempt to reverse the process but please be advised that most often, there are one or two programs that can not be salvaged and will need to be reinstalled.

A. Please RUN HijackThis
  • Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: ssqqomj - ssqqomj.dll (file missing)

  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.


B. 1. Please open Notepad
  • Click Start , then Run
  • Type notepad.exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\system32\spupdsvc.inf
C:\WINDOWS\system32\ctfmon .exe

RenV::
—-a-w			61,440 2007-12-30 05:28:23  C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy .exe
—-a-w			52,896 2007-12-30 05:28:18  C:\Program Files\Common Files\Symantec Shared\ccApp .exe
—-a-w			32,768 2007-12-30 05:28:14  C:\Program Files\CyberLink\PowerDVD\PDVDServ .exe
—-a-w			69,632 2007-12-23 20:32:50  C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd .exe
—-a-w		 9,138,176 2007-12-30 05:28:37  C:\Program Files\Intel Audio Studio\IntelAudioStudio .exe
—-a-w		   282,624 2007-12-30 05:28:25  C:\Program Files\QuickTime\qttask	.exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask  .exe
—-a-w		   282,624 2007-12-30 20:51:12  C:\Program Files\QuickTime\qttask .exe
—-a-w		 1,460,560 2007-12-30 05:28:33  C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
—-a-w		   125,168 2007-12-30 05:28:19  C:\Program Files\Symantec AntiVirus\VPTray .exe
—-a-w			15,360 2007-12-30 05:28:27  C:\WINDOWS\system32\ctfmon .exe

DirLook:
C:\CD1

KillAll::
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

[external image: Posted Image]

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

6. ComboFix will automatically REBOOT your machine when the KillAll:: switch is used..

7. Next, re-enable all the programs that you disabled prior to running ComboFix.

8. Post the following logs/Reports:
  • ComboFix.txt
  • Fresh HijackThis log run after all the other tools have performed their cleanup.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #9
OK, mission accomplished. Sorry for the delay. I uninstalled the SAV and SpyBot when I ran the ComboFix script. I have reinstalled the AV

Here are the logs as requested.

ComboFix:

ComboFix 08-01-16.1 - Linda 2008-01-17 7:32:59.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1632 [GMT -6:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Linda\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\WINDOWS\system32\ctfmon .exe
C:\WINDOWS\system32\spupdsvc.inf
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\spupdsvc.inf

.
((((((((((((((((((((((((( Files Created from 2007-12-17 to 2008-01-17 )))))))))))))))))))))))))))))))
.

2008-01-15 17:11 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\NirCmd.exe
2008-01-13 10:51 . 2006-09-27 13:51 d—s—- C:\Documents and Settings\Administrator\UserData
2008-01-13 10:51 . 2007-04-11 09:33 d——– C:\Documents and Settings\Administrator\Application Data\CyberLink
2008-01-13 09:09 . 2008-01-13 09:11 d——– C:\CD1
2008-01-09 22:49 . 2008-01-09 22:52 196,608 -ra—— C:\MOM'S.QBW.TLG
2008-01-09 22:35 . 2008-01-09 22:35 196,608 -ra—— C:\COREY'S.QBW.TLG
2008-01-08 22:21 . 2008-01-09 22:41 d——– C:\Documents and Settings\Linda\Application Data\U3
2008-01-08 20:54 . 2008-01-08 20:54 d——– C:\Program Files\Adams Business Forms
2007-12-31 15:51 . 2008-01-09 22:35 317 –a—— C:\COREY'S.QBW.ND
2007-12-30 07:49 . 2007-12-30 07:49 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-30 07:41 . 2007-12-30 07:41 d——– C:\WINDOWS\system32\CBA
2007-12-30 07:41 . 2007-12-30 07:43 d——– C:\Program Files\NavNT
2007-12-30 07:41 . 2007-12-30 07:41 244 –a—— C:\WINDOWS\ODBC.INI
2007-12-30 07:40 . 2007-12-30 07:40 d——– C:\Documents and Settings\Linda\WINDOWS
2007-12-28 21:10 . 2008-01-17 07:25 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-23 15:19 . 2007-12-23 15:20 d——– C:\Documents and Settings\Linda\Application Data\AdwareAlert
2007-12-23 14:11 . 2007-12-23 14:11 d——– C:\Documents and Settings\Linda\Application Data\Apple Computer
2007-12-23 14:06 . 2007-12-23 14:06 d——– C:\Documents and Settings\All Users\Symantec Temporary Files
2007-12-22 07:11 . 2007-12-29 23:28 15,360 –a—— C:\WINDOWS\system32\dllcache\ctfmon.exe
2007-12-22 07:11 . 2007-12-29 23:28 15,360 –a—— C:\WINDOWS\system32\ctfmon.exe
2007-12-17 20:49 . 2007-12-17 20:49 d——– C:\Program Files\Walgreens
2007-12-17 20:46 . 2007-12-17 20:51 d——– C:\Documents and Settings\Linda\Application Data\Walgreens

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-17 13:32 ——— d—–w C:\Program Files\Symantec AntiVirus
2008-01-17 13:32 ——— d—–w C:\Program Files\QuickTime
2008-01-17 13:32 ——— d—–w C:\Program Files\Intel Audio Studio
2008-01-17 13:32 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-17 13:26 ——— d—–w C:\Program Files\Symantec
2008-01-17 13:26 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-01-06 04:20 ——— d—–w C:\Program Files\Common Files\AnswerWorks 4.0
2007-12-13 09:01 ——— d—–w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-11-17 14:06 ——— d—–w C:\Documents and Settings\Linda\Application Data\AdobeUM
.

((((((((((((((((((((((((((((( snapshot@2008-01-16_17.21.06.09 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-15 23:12:14 1,417,216 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-17 13:32:54 1,417,216 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-15 23:12:14 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-17 13:32:54 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-15 23:12:14 1,413,120 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-17 13:32:54 1,413,120 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-15 23:12:15 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-17 13:32:54 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-15 23:12:15 4,919,296 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
+ 2008-01-17 13:32:54 4,919,296 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
- 2008-01-15 23:12:16 20,480 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-17 13:32:54 20,480 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2007-12-29 23:28 15360]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
hp psc 2000 Series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe [2002-06-27 00:20:58]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-02-20 04:10:26]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 13:12:08]
officejet 6100.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe [2002-06-27 00:21:30]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-06 18:40:54]

R0 mv61xx;mv61xx;C:\WINDOWS\system32\DRIVERS\mv61xx.sys [2006-08-30 16:43]
R0 viamraid;viamraid;C:\WINDOWS\system32\DRIVERS\viamraid.sys [2006-02-26 09:21]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" [2007-02-10 04:29]
R2 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 04:29]
S3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\AN983.sys [2002-04-03 15:06]

.
Contents of the 'Scheduled Tasks' folder
"2008-01-15 09:00:00 C:\WINDOWS\Tasks\AdwareAlert Scheduled Scan.job"
- C:\Program Files\AdwareAlert\AdwareAlert.ex
- C:\Program Files\AdwareAlert
"2007-12-29 02:41:00 C:\WINDOWS\Tasks\EasyShare Registration Task.job"
- C:\WINDOWS\system32\rundll32.exelC:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak\EasyShareSetup\$REGIS~1\Registration_7.2.20.2.sxt _RegistrationOffer@16
"2007-08-07 01:33:41 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 2200 series#1176848877.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-17 07:37:44
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-17 7:40:29 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-17 13:40:27
ComboFix2.txt 2008-01-17 00:58:47
ComboFix3.txt 2008-01-16 23:21:19
.
2008-01-13 17:55:21 — E O F —


————————————————————————————————————————————————————————————
HJT:

Logfile of HijackThis v1.99.1
Scan saved at 7:41:48 AM, on 1/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1159386707859
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Post #10
A. Please RUN HijackThis
  • Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\

  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.



B. Fixing this terrible infection must be followed up by the following scan which takea about one hour, perhaps more, depending on the size of your drive.

Please use the Internet Explorer browser, and do an online scan with Kaspersky Online Scanner
Choose "Global" from the drop down menu at the top of the page.
Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
[external image: Posted Image]
[external image: Posted Image]
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply, along with a fresh HijackThis log

Please also tell me how your system is currently running.

Trevuren
Post #11
Hi Trevuren,

I have completed the Kasperski scan as requested and also the HJT. The outputs are below. As for how the PC is running, it seems to be better. There have not been any unwanted pop-ups the entire time I had the PC connected to the Internet. It also did not give any errors saying that it could not access a requested web site (due to the fact that I did not connect the PC to my router).

——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 17, 2008 10:57:25 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 16/01/2008
Kaspersky Anti-Virus database records: 513027
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 64992
Number of viruses found: 3
Number of infected objects: 9
Number of suspicious objects: 0
Duration of the scan process: 00:52:47

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\Linda\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Linda\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Linda\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Linda\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Linda\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Linda\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Linda\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_6a0.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\Log\CHANNEL.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped
C:\Program Files\Intuit\QuickBooks 2006\Components\DownloadQB16\StateForms\.update\.QBLock.lck Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\BWKDLogs\BWTargetInf.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\L0000002.FCS Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Kodak\KODAK Software Updater\7288971\Users\Default\Data\storydb.idx Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_196.trc Object is locked skipped
C:\Program Files\Symantec AntiVirus\SAVRT\0208NAV~.TMP Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP162\A0034110.exe Infected: Trojan-Downloader.Win32.Osel.bx skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP163\A0034149.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP164\A0035152.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP165\A0035210.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP171\A0035293.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP174\A0035486.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP174\A0036273.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP174\A0036283.exe Infected: Trojan-Downloader.Win32.Agent.gwh skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP174\A0036304.exe Infected: not-a-virus:AdWare.Win32.Agent.vv skipped
C:\System Volume Information\_restore{56C962A6-4C54-4057-822C-D86CD7D0B01B}\RP197\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{6D34EC6D-478E-43C9-BD93-2C645BC1062C}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.


—————————————————————————————————————————————————————————————

Logfile of HijackThis v1.99.1
Scan saved at 10:58:44 AM, on 1/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1159386707859
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #12
Congratulations, your logs look CLEAN. A few items in your System Restore Cache but we will be taking care of those during the following procedures. If there are no problems reaching sites when not using the router, that means that it is either a router or a Windows problem and it is not malware related which is a very good thing. If you notice the problem resurfacing once reconnected to the router, please open a new topic in the Windows Forum and mention to them at the beginning that you have been cleared through the Malware Forum. You should try all functions of your Antivirus, as soon as possible. If anything does not seem right, reinstall the software and definitions immediately.

There are a few things you must do once you system is completely clean:

Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK


  • [external image: Posted Image]



The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer More Secure
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab.
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.

    • Change the Download signed ActiveX controls to Prompt.
    • Change the Download unsigned ActiveX controls to Disable.
    • Change the Initialise and script ActiveX controls not marked as safe to Disable.
    • Change the Installation of desktop items to Prompt.
    • Change the Launching programs and files in an IFRAME to Prompt.
    • Change the Navigate sub-frames across different domains to Prompt.
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Update your Anti-Virus Software - I can not overemphasize the need for you to update your Anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

3. Make sure you keep your Windows OS current by visiting Windows update regularly to download and install any critical updates and service packs. Without these you are leaving the back door open.

4. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

5. Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

6. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option. This will provide real time spyware and hijacker protection on your computer alongside your virus protection. You should scan your computer with the program on a regular basis just as you would with your anti-virus software. A tutorial on installing and using this product can be found here:
Instructions for - Spybot S & D and Ad-aware

7. Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
Post #13
Thanks for the help. I have run the combofix /u. Windows is set to auto-download updates. Symantec AV Corporate 10.1.7 is installed and I've configured it to autoupdate and scan the drive daily. But, I am a little confused. The Kasperski virus scan found 3 viruses and 9 infected files. What did we do to remove those issues? Also, why didn't SAV find them? Thanks again. Mike
Post #14

A few items in your System Restore Cache but we will be taking care of those during the following procedures


These were deleted when you cleaned out your system restore cache. As to why Symantec did not find them, that is a question for them I guess.

Regards,

Trevuren
Post #15
OK, great. Thanks again for all the help. I am going to let it run overnight and see how it looks. But, I think we can close this thread. Mike

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