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[Resolved] Help with log needed. Please :)

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Post #1 last edited
Hi i recently got directed here by a friend who has had help here and reccommended this place. Firstly i have tried using avg antivirus and antispyware. I have also used adaware, spybot and winaso to try and rectify this problem avg spyware remover said it located 1 error i forget the name.

spybot or adaware found smitfraud and all software claimed to remove the malicious software but i still have a bar similar to the popup blocker bar but it reads,

"Warning: possible spyware or adware infection! Click here to scan your computer for spyware and adware…"

Also every so often i am gettin windoze explorer poping up with media somthing I am using IE version 6 and here is my log file info,

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:48, on 09/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\usnsvc.exe
D:\Program Files\Winamp\winamp.exe
C:\DOCUME~1\Thergood\LOCALS~1\Temp\~AceTemp\muBlinder[1]\muBlinder.exe
C:\WINDOWS\system32\wuauclt.exe
d:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BDEX System - {5085333B-FD15-4754-A571-852F7077C5F2} - C:\WINDOWS\dxpvqlmqng.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: The ensfolr - {A037112F-183D-4E98-8CEA-1A0D93BA9F48} - (no file)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe"
O4 - HKLM\..\Run: [muBlinder] C:\Documents and Settings\Thergood\Local Settings\Temp\~AceTemp\muBlinder[1]\muBlinder.exe -startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [FreeRAM XP] "d:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "D:\Program Files\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] d:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9e387145f1eb41f3a050cd7190de7b0c
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9e387145f1eb41f3a050cd7190de7b0c
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853311515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853297765
O21 - SSODL: bklgvsf - {6C39AAAA-AA4E-433B-B9F8-496544761FFA} - (no file)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 7425 bytes


I have a startup log too if needed any help is greatly appreciated. :)

Lee-yo.

B U M P Really need some help noen of the software i mentioned will remove the spyware. Even just advice on a removal tool would be cool. :)
Post #2
Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #3
Firstly thanks for replying I really appreciate your help. I have done as you instructed and here are the log files-

Combofix log:

ComboFix 08-01-10.2 - Thergood 2008-01-11 8:23:52.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.490 [GMT 0:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\dat.txt
C:\WINDOWS\dxpvqlmqng.dll
C:\WINDOWS\foxflpd.exe
C:\WINDOWS\rs.txt
C:\WINDOWS\search_res.txt

.
((((((((((((((((((((((((( Files Created from 2007-12-11 to 2008-01-11 )))))))))))))))))))))))))))))))
.

2008-01-11 08:22 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\NirCmd.exe
2008-01-08 20:17 . 2008-01-08 20:17 118 –a—— C:\WINDOWS\system32\MRT.INI
2008-01-08 09:37 . 2008-01-08 09:38 d——– C:\Documents and Settings\Thergood\Application Data\MSN6
2008-01-08 09:37 . 2008-01-08 09:37 d——– C:\Documents and Settings\All Users\Application Data\MSN6
2008-01-07 12:38 . 2008-01-07 12:38 97 –a—— C:\WINDOWS\wininit.ini
2008-01-02 23:32 . 2008-01-02 23:33 48 –a—— C:\tmp.bat
2007-12-15 09:23 . 2007-12-15 09:23 d——– C:\Program Files\ZoneAlarmSB

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-11 08:28 60,991,520 –sha-w C:\WINDOWS\system32\drivers\fidbox.dat
2008-01-11 08:03 ——— d—–w C:\Documents and Settings\Thergood\Application Data\AVG7
2008-01-10 23:11 691,808 –sha-w C:\WINDOWS\system32\drivers\fidbox.idx
2008-01-04 21:37 ——— d—–w C:\Documents and Settings\Thergood\Application Data\BitTorrent
2007-12-05 09:18 20,233,477 —-a-w C:\WINDOWS\Internet Logs\vsmon_on_demand_2007_12_05_08_40_06_full.dmp.zip
2007-12-05 08:39 ——— d—–w C:\Program Files\Windows Live Toolbar
2007-11-25 19:33 7,857,106 —-a-w C:\WINDOWS\Internet Logs\tvDebug.zip
2007-11-14 16:05 75,248 —-a-w C:\WINDOWS\zllsputility.exe
2007-11-14 16:05 1,086,952 —-a-w C:\WINDOWS\system32\zpeng24.dll
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-12 23:10 201,728 —-a-w C:\WINDOWS\system32\Kitten Saver.scr
2007-11-12 22:47 ——— d—–w C:\Program Files\Common Files\xing shared
2007-11-12 22:47 ——— d—–w C:\Program Files\Common Files\Real
2007-11-12 18:08 ——— d—–w C:\Documents and Settings\All Users\Application Data\Trymedia
2007-11-07 09:26 721,920 —-a-w C:\WINDOWS\system32\lsasrv.dll
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 17:40 222,720 —-a-w C:\WINDOWS\system32\wmasf.dll
2007-10-04 13:10 33,735 —-a-w C:\WINDOWS\Internet Logs\vsmon_2nd_2007_10_04_14_09_31_small.dmp.zip
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]
2007-12-15 09:23 262144 –a—— C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}

[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [2007-12-15 09:23 262144]

[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 20:54 5674352]
"FreeRAM XP"="d:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" [2006-03-22 23:13 1591808]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 16:24 1694208]
"BitTorrent"="D:\Program Files\BitTorrent\bittorrent.exe" [2007-09-07 23:01 43008]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 22:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 22:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 22:50 114688]


Hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:34:46, on 11/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
D:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Messenger\msmsgs.exe
D:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe"
O4 - HKLM\..\Run: [muBlinder] C:\Documents and Settings\Thergood\Local Settings\Temp\~AceTemp\muBlinder[1]\muBlinder.exe -startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [FreeRAM XP] "d:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "D:\Program Files\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] d:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows; Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live; Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9e387145f1eb41f3a050cd7190de7b0c
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9e387145f1eb41f3a050cd7190de7b0c
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853311515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853297765
O21 - SSODL: bklgvsf - {6C39AAAA-AA4E-433B-B9F8-496544761FFA} - (no file)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 7031 bytes


Thanks again Lee-yo. :)
Post #4
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [muBlinder] C:\Documents and Settings\Thergood\Local Settings\Temp\~AceTemp\muBlinder[1]\muBlinder.exe -startup
O21 - SSODL: bklgvsf - {6C39AAAA-AA4E-433B-B9F8-496544761FFA} - (no file)

Close ALL windows and browsers except HijackThis and click "Fix checked"


Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the mo
Post #5
Thank Ldt i have done as you have instructed and tbh even after the first set of instructions my computer was seeming much better and the bar in internet explorer had gone. I followed the second procedure and now its seems better than ever, here is the log file after fixing those problems.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:10:10, on 12/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
D:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\PROGRAM FILES\ZONE LABS\ZONEALARM\zlclient.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [FreeRAM XP] "d:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BitTorrent] "D:\Program Files\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] d:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9e387145f1eb41f3a050cd7190de7b0c
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9e387145f1eb41f3a050cd7190de7b0c
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853311515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1172853297765
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - d:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - d:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

–
End of file - 6630 bytes


Thanks Ldt i really appreciate you help. :)

Peace Lee-yo.
Post #6
Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #7
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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