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Spyware / Malware / Virus Removal

[Resolved] Blue Screen

20 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Open notepad and copy/paste the text in the codebox below into it:

[b]Folder
[/b]C:\Program Files\Zone Labs

Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe
New ComboFix log and HJT log


ComboFix 08-01-23.1C - Mom & Dad 2008-01-26 14:02:44.5 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.1.1252.1.1033.18.307 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Mom & Dad\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2007-12-26 to 2008-01-26 )))))))))))))))))))))))))))))))
.

2008-01-25 20:08 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\Nircmd.exe
2008-01-20 22:10 . 2008-01-20 22:10 1,632,768 –a—— C:\WINDOWS\SYSTEM32\22C.tmp
2008-01-20 18:47 . 2007-06-08 09:44 8,576 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\RkPavProc.sys
2008-01-20 16:47 . 2008-01-20 22:10 30,590 –a—— C:\WINDOWS\SYSTEM32\pavas.ico
2008-01-20 16:47 . 2008-01-20 22:10 2,550 –a—— C:\WINDOWS\SYSTEM32\Uninstall.ico
2008-01-20 16:47 . 2008-01-20 22:10 1,406 –a—— C:\WINDOWS\SYSTEM32\Help.ico
2008-01-20 14:39 . 2008-01-20 14:39 d——– C:\nup
2008-01-20 14:38 . 2008-01-20 14:38 d——– C:\Program Files\EsetOnlineScanner
2008-01-20 14:23 . 2008-01-20 14:23 d——– C:\Program Files\Avira
2008-01-20 13:42 . 2008-01-20 13:42 d——– C:\Program Files\ZoneAlarmSB
2008-01-09 20:00 . 2008-01-20 20:41 d——– C:\Program Files\RcvSystem
2007-12-30 20:26 . 2008-01-20 22:44 d——– C:\Program Files\iTunes
2007-12-30 20:26 . 2007-12-30 20:26 d——– C:\Program Files\iPod
2007-12-30 15:38 . 2008-01-19 12:25 d——– C:\Program Files\QuickTime
2007-12-30 15:36 . 2007-12-30 15:36 d——– C:\Program Files\Apple Software Update

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-21 04:12 ——— d—–w C:\Program Files\SpywareGuard
2008-01-20 19:29 ——— d—–w C:\Program Files\SpywareBlaster
2008-01-20 18:37 ——— d—–w C:\Program Files\SRN Micro
2008-01-04 12:33 ——— d—–w C:\Program Files\WebHost
2007-12-28 02:55 ——— d—–w C:\Program Files\EA GAMES
2007-12-26 01:03 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-12-26 01:03 ——— d—–w C:\Program Files\Nancy Drew
2007-12-15 18:25 ——— d—–w C:\Program Files\Common Files\Corel
2007-12-15 18:23 ——— d—–w C:\Program Files\Corel
2006-05-27 13:55 42,649 —-a-w C:\WINDOWS\Internet Logs\zlclient_2nd_2006_05_27_09_30_28_small.dmp.zip
2004-07-18 05:54 460,728 —-a-w C:\WINDOWS\Fonts\SET675.tmp
2004-07-18 05:54 460,728 —-a-w C:\WINDOWS\Fonts\SET5B1.tmp
2004-07-18 05:54 460,728 —-a-w C:\WINDOWS\Fonts\SET4C4.tmp
2004-07-18 05:54 383,140 —-a-w C:\WINDOWS\Fonts\SET674.tmp
2004-07-18 05:54 383,140 —-a-w C:\WINDOWS\Fonts\SET5B0.tmp
2004-07-18 05:54 383,140 —-a-w C:\WINDOWS\Fonts\SET4C3.tmp
2004-07-18 05:54 355,436 —-a-w C:\WINDOWS\Fonts\SET673.tmp
2004-07-18 05:54 355,436 —-a-w C:\WINDOWS\Fonts\SET5AF.tmp
2004-07-18 05:54 355,436 —-a-w C:\WINDOWS\Fonts\SET4C2.tmp
2004-07-17 18:39 409,280 —-a-w C:\WINDOWS\Fonts\SET672.tmp
2004-07-17 18:39 409,280 —-a-w C:\WINDOWS\Fonts\SET5AE.tmp
2004-07-17 18:39 409,280 —-a-w C:\WINDOWS\Fonts\SET4C1.tmp
2004-07-17 18:39 398,372 —-a-w C:\WINDOWS\Fonts\SET671.tmp
2004-07-17 18:39 398,372 —-a-w C:\WINDOWS\Fonts\SET5AD.tmp
2004-07-17 18:39 398,372 —-a-w C:\WINDOWS\Fonts\SET4C0.tmp
2004-07-17 18:39 367,112 —-a-w C:\WINDOWS\Fonts\SET678.tmp
2004-07-17 18:39 367,112 —-a-w C:\WINDOWS\Fonts\SET5B4.tmp
2004-07-17 18:39 367,112 —-a-w C:\WINDOWS\Fonts\SET4C7.tmp
2004-07-17 18:39 352,224 —-a-w C:\WINDOWS\Fonts\SET677.tmp
2004-07-17 18:39 352,224 —-a-w C:\WINDOWS\Fonts\SET5B3.tmp
2004-07-17 18:39 352,224 —-a-w C:\WINDOWS\Fonts\SET4C6.tmp
2004-07-17 18:39 127,596 —-a-w C:\WINDOWS\Fonts\SET676.tmp
2004-07-17 18:39 127,596 —-a-w C:\WINDOWS\Fonts\SET5B2.tmp
2004-07-17 18:39 127,596 —-a-w C:\WINDOWS\Fonts\SET4C5.tmp
.
—-a-w		   919,016 2008-01-19 17:12:07  C:\Program Files\Zone Labs\ZoneAlarm\zlclient .exe


((((((((((((((((((((((((((((( snapshot@2008-01-25_20.24.10.79 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-26 01:08:42 479,232 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-26 19:02:39 479,232 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-26 01:08:42 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-26 19:02:39 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-26 01:08:42 479,232 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-26 19:02:39 479,232 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-26 01:08:42 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-26 19:02:39 8,192 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-26 01:08:43 5,537,792 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
+ 2008-01-26 19:02:40 5,537,792 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
- 2008-01-26 01:08:43 49,152 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-26 19:02:40 49,152 —-a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
- 2008-01-26 01:17:17 16,384 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
+ 2008-01-26 19:10:54 16,384 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT
- 2008-01-26 01:17:17 32,768 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
+ 2008-01-26 19:10:54 32,768 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT
- 2008-01-26 01:17:17 81,920 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
+ 2008-01-26 19:10:54 81,920 —-a-w C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]
2008-01-20 13:42 262144 –a—— C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{8E718888-423F-11D2-876E-00A0C9082467}
{EF99BD32-C1FB-11D2-892F-0090271D4F88}
{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}

[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [2008-01-20 13:42 262144]

[HKEY_CLASSES_ROOT\clsid\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2008-01-19 12:12 135264]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2008-01-19 12:11 684032]
"DeviceDiscovery"="C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe" [2008-01-19 12:11 40960]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe" [2008-01-19 12:11 172032]
"Synchronization Manager"="C:\WINDOWS\system32\mobsync.exe" [2002-08-29 05:00 135680]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-01-19 12:11 151597]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask .exe" [ ]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-01-19 12:12 267048]
"Corel Photo Downloader"="C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe" [ ]
"avgnt"="C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-01-20 14:28 249896]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"The Intranet"="intranet.exe" []

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunServices]
"The Intranet"="intranet.exe" []

C:\Documents and Settings\Mom & Dad\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 18:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 04:44:06 29696]
NkbMonitor.exe.lnk - C:\Program Files\Nikon\PictureProject\NkbMonitor.exe [2006-04-02 21:45:46 118784]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegedit"= 0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]
"{2010146B-0A64-1033-0507-030416030001}"= "C:\Program Files\Common Files\{2010146B-0A64-1033-0507-030416030001}\Update.exe" te-110-12-0000132

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli scecli scecli

R0 avgntmgr;avgntmgr;C:\WINDOWS\System32\DRIVERS\avgntmgr.sys [2007-07-18 14:22]
R1 avgntdd;avgntdd;C:\WINDOWS\System32\DRIVERS\avgntdd.sys [2007-08-09 13:04]


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\14ca49e4-f5a0-4a28-83d1-b8845ab13a03]
C:\WINDOWS\System32\rdmxcom.exe
.
Contents of the 'Scheduled Tasks' folder
"2008-01-25 16:16:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-26 14:11:29
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-26 14:17:46 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-26 19:17:43
ComboFix2.txt 2008-01-26 01:24:29
ComboFix3.txt 2008-01-25 02:08:04


Logfile of HijackThis v1.99.1
Scan saved at 14:19, on 2008-01-26
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask .exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe" -startup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/oas/ActiveX/MSDcode.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37500.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {D3D83E08-54D1-4E9D-8EAF-9F979D139294} (MaxisSimCityScapeTeleX Control) - http://simcity.ea.com/scape/teleport/Maxis…yScapeTeleX.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\System32\PSIService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Download The Avenger Copyright © Swandog46
You must extract avenger.exe to your desktop, before you run it.
The Avenger must be run from a user account with administrator privileges,
and ONLY works on Windows 2000 and XP, and only on 32-bit versions!

Copy all the text contained in the code box below to your Clipboard.

Folders to delete:
C:\Program Files\Zone Labs


The above script is for this user only, if you need help please start your own thread.


Start the Avenger.
Under "Script file to execute" choose "Input Script Manually".
Click on the Magnifying Glass icon which will open a new window titled "View/edit script".
Paste the entire text in into this window.
Click done, now click on the Green Light
Answer "Yes" twice when prompted.
Your computer shoud reboot, and briefly open a black command window on your desktop, this is normal.

After the restart, it will create a log file that should open.
This log file will be located at C:\avenger.txt
Paste the contents of the file into your reply along with a fresh HJT log.

Also: Avenger has made backups of all the files, etc., that you asked it to delete, located at C:\avenger\backup.zip.
Avenger log and new HJT log attached


Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\feajaorc

*******************

Script file located at: \??\C:\Documents and Settings\cexeicqh.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Folder C:\Program Files\Zone Labs deleted successfully.

Completed script processing.

*******************

Finished! Terminate.



Logfile of HijackThis v1.99.1
Scan saved at 20:00, on 2008-01-26
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask .exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe" -startup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/oas/ActiveX/MSDcode.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37500.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {D3D83E08-54D1-4E9D-8EAF-9F979D139294} (MaxisSimCityScapeTeleX Control) - http://simcity.ea.com/scape/teleport/Maxis…yScapeTeleX.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d…/ITDetector.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\System32\PSIService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Well that log looks nice.
Run this online scan from ESET

You will need to use Internet explorer for this scan!
  • First, accept the Terms of Use
  • Click: Start
  • When asked, allow the ActiveX control to install
  • Click: Start
  • Make sure the options:
    Remove found threats, and Scan unwanted applications
    are both checked!
  • Click: Scan

When the scan finishes, use Notepad to open the ESET report.
It will be located here C:\Program Files\EsetOnlineScanner\log.txt
Eset log attached - looks clean You had me remove ZoneAlarm. Do I reinstall it now? I've been using that for 3 years. # version=4 # OnlineScanner.ocx=1.0.0.56 # OnlineScannerDLLA.dll=1, 0, 0, 51 # OnlineScannerDLLW.dll=1, 0, 0, 51 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=2825 (20080127) # vers_arch_module=1.063 (20080117) # vers_adv_heur_module=1.060 (20070601) # EOSSerial=1ca64d6e9eb3e047b45f4443a31a2e3d # end=finished # remove_checked=true # unwanted_checked=true # utc_time=2008-01-27 10:25:30 # local_time=2008-01-27 05:25:30 (-0500, Eastern Standard Time) # country="United States" # osver=5.1.2600 NT Service Pack 1 # scanned=399152 # found=0 # scan_time=9500

You had me remove ZoneAlarm. Do I reinstall it now? I've been using that for 3 years.

I would use PC tools fire wall
ZoneAlarm is adding crapware now.
Thanks. System seems to be running fine now except that I can't get a media player to work (MS, Adobe, etc..). Tried downloading and am getting an "internal application error". Would anything we did cause this?

Is this because of any of the changes we made?

From the post you made all these programs were infected
AntiVir
Corel
Creative
and the others.


—-a-w 262,184 2008-01-15 04:24:09 C:\Program Files\AntiVir PersonalEdition Classic\avgnt .exe
—-a-w 531,272 2008-01-15 04:24:13 C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe
—-a-w 888,320 2008-01-10 01:27:14 C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe
—-a-w 888,320 2008-01-07 21:32:16 C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe
—-a-w 888,320 2008-01-07 02:52:14 C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader .exe
—-a-w 151,597 2008-01-15 04:24:07 C:\Program Files\Common Files\Real\Update_OB\realsched .exe
—-a-w 135,264 2008-01-15 04:24:31 C:\Program Files\Creative\SBLive\Diagnostics\diagent .exe
—-a-w 40,960 2008-01-15 04:24:04 C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01 .exe
—-a-w 267,048 2008-01-15 04:24:11 C:\Program Files\iTunes\iTunesHelper .exe
—-a-w 647,168 2008-01-15 04:24:33 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-15 04:06:38 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-10 01:27:07 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-10 00:56:44 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-07 21:32:13 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-07 02:52:08 C:\Program Files\QuickTime\QTTask .exe
—-a-w 647,168 2008-01-07 02:40:25 C:\Program Files\QuickTime\QTTask .exe
—-a-w 684,032 2008-01-15 04:24:09 C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD .exe
—-a-w 919,016 2008-01-15 04:24:13 C:\Program Files\Zone Labs\ZoneAlarm\zlclient .exe
—-a-w 172,032 2008-01-15 04:24:05 C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\hpztsb08 .exe



Please go HERE to run Panda's ActiveScan

* You need to use IE to run this scan
* Once you are on the Panda site click the Scan your PC button
* A new window will open…click the Check Now button
* Enter your Country
* Enter your State/Province
* Enter your e-mail address and click send
* Select either Home User or Company
* Click the big Scan Now button
* If it wants to install an ActiveX component allow it
* It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
* When download is complete, click on My Computer to start the scan
* When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Still can not get Adobe Flash to load.

Can you remove all Adobe products in add and remove program.
Then reinstall them.

I will need to know what errors you are getting if any.
Download and run this http://download.macromedia.com/pub/flashpl…lash_player.exe

Install the new version. http://kb.adobe.com/shockwave/download/ind…=ShockwaveFlash

Now

1. Open Internet Explorer.
2. Choose Tools > Internet Options.
3. Select the Security tab.
4. Choose Internet.
5. Click Custom Level.
6. Ensure that the Download Signed ActiveX Controls option is set to Prompt.
7. Ensure that the Run ActiveX Controls And Plug-ins option is set to Prompt.

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