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[Resolved] RED Background on my screen

7 min read

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I've been having problems with the "Warning: Possible adware or virus……". I've done everything I could think of to get rid of it. Today, while on my computer my entire screen turned red with a warning that I could be exposed to a potential virus. There was a picture of cross bones as well. Can someone please help!! I believe it is a form of the Win32 Virus.

Here is my hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 3:15:12 PM, on 1/2/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WinTask\Bin\SchedInd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org1.1.2\program\soffice.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\WINDOWS\explorer.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BDEX System - {0EF38B85-63BB-4A3C-B96D-43D8D6C42DBD} - C:\WINDOWS\ttvbonqld.dll
O2 - BHO: WTBho Class - {348FE907-249E-4C65-A838-F34A193FE1D1} - C:\Program Files\WinTask\Bin\TaskBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar6.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar6.dll
O3 - Toolbar: (no name) - {73959F2B-EB03-41D1-8F69-694B7B80D699} - (no file)
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PD0870 STISvc] RunDLL32.exe P0870Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [NetMeter] C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WTIndicator] C:\Program Files\WinTask\Bin\SchedInd.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Creative WebCam Tray] "C:\Program Files\Creative\Shared Files\CamTray.exe"
O4 - Startup: OpenOffice.org 1.1.2.lnk = C:\Program Files\OpenOffice.org1.1.2\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: GloPhone - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\Documents and Settings\All Users\Desktop\Glophone.lnk
O16 - DPF: {0645D7F3-C20E-4E0B-A545-557527497C0B} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n…GAPANEL_USA.cab
O16 - DPF: {240EEE8D-91DB-4D74-A87E-671026601333} (EOLUP.Version) - http://www.rightnetworks.com/tsweb/eolupcli.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/22f3d735ac9b77…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1123875798546
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1123876050375
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1476
O16 - DPF: {86425144-8E97-41D5-8BCF-302812D44692} (RazorStreamControl.CaptureControl) - http://ravenas.razorstream.com/eve-service…RSControl40.cab
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Seekmo/ie/…f49397dcffb3978
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - https://www.secure-session.com/include/XUpload.ocx
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://members.audiogenerator.com/activere…dRecControl.cab
O21 - SSODL: hjoqor - {58926412-A3DB-4AED-934E-157D2FF9E728} - (no file)
O21 - SSODL: xcvwer - {FAE827C5-2A51-431B-9C78-4045F8B20782} - C:\WINDOWS\xcvwer.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing)
O23 - Service: WTScheduler - Unknown owner - C:\Program Files\WinTask\Bin\SchedSrv.exe

Thank You!!!

Yvette
Hello DreamRichly and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.

A. Please provide a list of uninstallable programs.

To Provide a List of Installed Programs
  • Run HijackThis.
  • Click Config>>Miscellaneous Tools>>Open Uninstall Manager>>Save List
  • Save list to Desktop
  • Copy the Notepad list and Paste it into this thread.


B. Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Regards,

Trevuren
Thank you so Much!!! I still have one more step to go but this is what I've found so far.


SDFix: Version 1.122

Run by [removed] on Wed 01/02/2008 at 11:40 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\WAP\Desktop\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default HomePage Value
Restoring Default Desktop Components Value

Rebooting…


Normal Mode:
Checking Files:

Trojan Files Found:

C:\Documents and Settings\WAP\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\WAP\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\WAP\Favorites\Spyware&Malware Protection.url - Deleted
C:\WINDOWS\binret.exe - Deleted
C:\WINDOWS\dat.txt - Deleted
C:\WINDOWS\rs.txt - Deleted
C:\WINDOWS\search_res.txt - Deleted
C:\WINDOWS\ttvbonqld.dll - Deleted
C:\WINDOWS\xcvwer.dll - Deleted




Removing Temp Files…

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1333.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-02 23:44:22
Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
——————



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Common Files\\Agilix\\GoBinder\\Binder.exe"="C:\\Program Files\\Common Files\\Agilix\\GoBinder\\Binder.exe:127.0.0.1/255.255.255.255:Enabled:Agilix GoBinder"

Remaining Files:
—————

File Backups: - C:\DOCUME~1\WAP\Desktop\SDFix\backups\backups.zip

Files with Hidden Attributes:

Wed 18 Jan 2006 383,807 ..SH. — "C:\WINDOWS\system32\rrqss.bak1"
Thu 3 Feb 2005 4,348 ..SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 9 Feb 2006 401 ..SH. — "C:\Documents and Settings\All Users\DRM\DRMv14.bak"
Fri 12 Nov 2004 37,376 …H. — "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
Sun 5 Nov 2006 902 A..H. — "C:\Program Files\Common Files\AOL\IPHSend\IPH.BAK"

Finished!


4Diskclean Freeware
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.0
Advanced Sound Recorder v6.0
Advanced Video FX Engine
AOL Uninstaller (Choose which Products to Remove)
ArcSoft VideoImpression 2
AT&T Unified Messaging
AVG Anti-Spyware 7.5
CCleaner (remove only)
Comcast High-Speed Internet Install Wizard
Creative Photo Manager
Creative WebCam Center
Creative WebCam Live! Motion Driver (1.00.08.00)
Creative WebCam Live! Motion User's Guide (English)
Cypress USB Mass Storage Driver Installation
dBpowerAMP Music Converter
DivX Content Uploader
DivX Web Player
Easy CD & DVD Creator 6
EOL Universal Printer Client
Face Tracking Utility
FranklinCovey PlanPlus for Windows
Get Yahoo! Messenger
Glophone
Google Toolbar for Internet Explorer
HijackThis 1.99.1
HP Deskjet 3900 series
HP Extended Capabilities 5.0
HP Image Zone Express
HP Imaging Device Functions 5.0
HP Software Update
HP Solution Center & Imaging Support Tools 5.0
Intel Application Accelerator
Intel® Extreme Graphics Driver
iTunes
Japanese Language Support
Java 2 Runtime Environment, SE v1.4.2_05
Java Media Framework 2.1.1c
Java™ SE Runtime Environment 6 Update 1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft Office XP Professional with FrontPage
MSN Music Assistant
Napster
Napster Burn Engine
Nielsen Online
Nielsen//NetRatings
Pan and Tilt Control
Photo Explosion SE 2.0
PowerQuest PartitionMagic 8.0
QuickTime
RealPlayer
Realtek AC'97 Audio
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896426)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905495)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
Serif PhotoPlus 6.0
SightSpeed (remove only)
Skype 2.5
Smilebox
Spelling Dictionaries For Adobe Reader Package
SpicyTools Video Converter 1.0
Spybot - Search & Destroy 1.4
SpyHunter
Spyware Vanisher FS
Tweakui Powertoy for Windows XP
Update for Windows XP (KB835409)
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
USB Storage Adapter FX (SM1)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WinAVI Video Converter
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Media Player Hotfix [See Q828026 for more information]
Windows XP Hotfix - KB822603
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824105
Windows XP Hotfix - KB828035
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB833987
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB837001
Windows XP Hotfix - KB839643
Windows XP Hotfix - KB839645
Windows XP Hotfix - KB840374
Windows XP Hotfix - KB840987
Windows XP Hotfix - KB841356
Windows XP Hotfix - KB841533
Windows XP Hotfix - KB841873
Windows XP Hotfix - KB842773
Windows XP Hotfix - KB871250
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB873376
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885626
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891711
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892944
Windows XP Hotfix - KB893086
Windows XP Hotfix - KB896688
Windows XP Hotfix - KB896727
Windows XP Hotfix - KB897715
Windows XP Hotfix - KB905915
Windows XP Hotfix - KB911567
Windows XP Hotfix - KB912812
Windows XP Hotfix - KB916281
Windows XP Hotfix - KB918439
Windows XP Hotfix - KB918899
Windows XP Hotfix - KB925486
Windows XP Hotfix (SP2) [See Q329048 for more information]
Windows XP Hotfix (SP2) [See Q329115 for more information]
Windows XP Hotfix (SP2) [See Q329390 for more information]
Windows XP Hotfix (SP2) [See Q329834 for more information]
Windows XP Hotfix (SP2) Q329170
Windows XP Hotfix (SP2) Q329441
Windows XP Hotfix (SP2) Q810565
Windows XP Hotfix (SP2) Q810833
Windows XP Hotfix (SP2) Q814033
Windows XP Hotfix (SP2) Q817287
Windows XP Hotfix (SP2) Q817606
Windows XP Hotfix (SP2) Q819696
WinTask 3.3 Demo
WinZip
Yahoo! Address AutoComplete
Yahoo! extras
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool
Yahoo! Photos Print-at-Home Tool
Yahoo! Toolbar

I will now run hijackthis one more time and post the results.

Thank You again!!!!
Ok, here is the final file from hijack this. Thanks again for everything.

Logfile of HijackThis v1.99.1
Scan saved at 11:56:52 PM, on 1/2/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WinTask\Bin\SchedInd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org1.1.2\program\soffice.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\explorer.exe
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WTBho Class - {348FE907-249E-4C65-A838-F34A193FE1D1} - C:\Program Files\WinTask\Bin\TaskBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar6.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar6.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PD0870 STISvc] RunDLL32.exe P0870Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [NetMeter] C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WTIndicator] C:\Program Files\WinTask\Bin\SchedInd.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - Startup: OpenOffice.org 1.1.2.lnk = C:\Program Files\OpenOffice.org1.1.2\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: GloPhone - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\Documents and Settings\All Users\Desktop\Glophone.lnk
O16 - DPF: {0645D7F3-C20E-4E0B-A545-557527497C0B} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n…GAPANEL_USA.cab
O16 - DPF: {240EEE8D-91DB-4D74-A87E-671026601333} (EOLUP.Version) - http://www.rightnetworks.com/tsweb/eolupcli.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/22f3d735ac9b77…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1123875798546
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1123876050375
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1476
O16 - DPF: {86425144-8E97-41D5-8BCF-302812D44692} (RazorStreamControl.CaptureControl) - http://ravenas.razorstream.com/eve-service…RSControl40.cab
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Seekmo/ie/…f49397dcffb3978
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - https://www.secure-session.com/include/XUpload.ocx
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://members.audiogenerator.com/activere…dRecControl.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing)
O23 - Service: WTScheduler - Unknown owner - C:\Program Files\WinTask\Bin\SchedSrv.exe
So far so good. We still have a little way to go before we are finished.

A. Using the Add/Remove Program module in your Control Panel, I strongly recommend you UNINSTALL the following programs:

Viewpoint Manager
Nielsen Online
Nielsen//NetRatings


The justification for removing these programs can be found in this database: http://www.bleepingcomputer.com/uninstall/Cat-A.html


B. If you opt to follow my recommendations, then using Windows Explorer (Windows Key + E), please DELETE the following folders and all their content:

C:\Program Files\Viewpoint Manager<==Folder and all its content
C:\Program Files\Nielsen Online<==Folder and all its content
C:\Program Files\Nielsen//NetRatings<==Folder and all its content


C. Please RUN HijackThis

D. Finally, we need to give your system a complete check up to ensure that no "baddies" are lurking in the wings:

Please use the Internet Explorer browser, and do an online scan with Kaspersky Online Scanner
Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.
  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
[external image: Posted Image]
[external image: Posted Image]
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply, along with a fresh HijackThis log
Scan My Computer : completed —————————- Scanned: 181143 Detected: 7 Untreated: 0 Start time: 1/3/2008 10:21:28 AM Duration: 02:10:49 Finish time: 1/3/2008 12:32:17 PM Detected ——– Status Object —— —— deleted: Trojan program Trojan.Win32.DNSChanger.hg File: C:\System Volume Information\_restore{81CB066D-AC16-459C-A8F1-2440330BAC41}\RP1161\A0139976.exe deleted: adware not-a-virus:AdWare.Win32.Vapsup.um File: C:\System Volume Information\_restore{81CB066D-AC16-459C-A8F1-2440330BAC41}\RP1233\A0156635.dll not found: adware not-a-virus:AdWare.Win32.Vapsup.ta File: C:\System Volume Information\_restore{81CB066D-AC16-459C-A8F1-2440330BAC41}\RP1244\A0158923.dll deleted: adware not-a-virus:AdWare.Win32.Vapsup.ta File: C:\System Volume Information\_restore{81CB066D-AC16-459C-A8F1-2440330BAC41}\RP1244\A0158930.dll deleted: adware not-a-virus:AdWare.Win32.Vapsup.ta File: C:\Documents and Settings\WAP\Desktop\SDFix\backups\backups.zip/backups/ttvbonqld.dll deleted: adware not-a-virus:AdWare.Win32.Mostofate.ai File: C:\Program Files\DeskAlerts\deskbar.dll deleted: adware not-a-virus:AdWare.Win32.MySearch.g File: C:\SBYmaint\Setup\Spybot\backups\backup-20050812-122800-324.dll
Here is the final report. I must have ran the other one incorrectly becauses it too almost 3 hours. :huh: But I really appreciate all of your help!! You are a life saver!!!

Yvette

Logfile of HijackThis v1.99.1
Scan saved at 12:55:48 PM, on 1/3/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\WinTask\Bin\SchedInd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org1.1.2\program\soffice.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WTBho Class - {348FE907-249E-4C65-A838-F34A193FE1D1} - C:\Program Files\WinTask\Bin\TaskBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar6.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar6.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PD0870 STISvc] RunDLL32.exe P0870Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1152849859\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WTIndicator] C:\Program Files\WinTask\Bin\SchedInd.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVFX Engine] C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - Startup: OpenOffice.org 1.1.2.lnk = C:\Program Files\OpenOffice.org1.1.2\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: GloPhone - {C9B8ABB6-1CC3-4957-9CA3-053036B2EE3A} - C:\Documents and Settings\All Users\Desktop\Glophone.lnk
O16 - DPF: {0645D7F3-C20E-4E0B-A545-557527497C0B} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n…GAPANEL_USA.cab
O16 - DPF: {240EEE8D-91DB-4D74-A87E-671026601333} (EOLUP.Version) - http://www.rightnetworks.com/tsweb/eolupcli.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple…iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1123875798546
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1123876050375
O16 - DPF: {86425144-8E97-41D5-8BCF-302812D44692} (RazorStreamControl.CaptureControl) - http://ravenas.razorstream.com/eve-service…RSControl40.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - https://www.secure-session.com/include/XUpload.ocx
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://members.audiogenerator.com/activere…dRecControl.cab
O20 - Winlogon Notify: klogon - C:\WINDOWS\System32\klogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe" -service (file missing)
O23 - Service: WTScheduler - Unknown owner - C:\Program Files\WinTask\Bin\SchedSrv.exe
I was just wondering because that report is not like the reports we get from the "Online Scanner" which does not remove malware. It is important to follow instructions very closely when removing malware as a false move can cause one to have to format. In this case you get away OK. Kaspersky scanned and removed. But in some cases we don't want a deletion of files before we reach a certain step because it can cause a lot of trouble when the time comes to remove the rest. Please retain this in case you ever need help again.

Congratulations, your logs look CLEAN

There are a few things you must do once you system is completely clean:

Time for some housekeeping
  • UNINSTALL SDFix.
  • Then click START then RUN
  • Now type Combofix /u in the runbox and click OK


    • [external image: Posted Image]

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer More Secure
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab.
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.

    • Change the Download signed ActiveX controls to Prompt.
    • Change the Download unsigned ActiveX controls to Disable.
    • Change the Initialise and script ActiveX controls not marked as safe to Disable.
    • Change the Installation of desktop items to Prompt.
    • Change the Launching programs and files in an IFRAME to Prompt.
    • Change the Navigate sub-frames across different domains to Prompt.
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Update your Anti-Virus Software - I can not overemphasize the need for you to update your Anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

3. Make sure you keep your Windows OS current by visiting Windows update regularly to download and install any critical updates and service packs. Without these you are leaving the back door open.

4. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

5. Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

6. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option. This will provide real time spyware and hijacker protection on your computer alongside your virus protection. You should scan your computer with the program on a regular basis just as you would with your anti-virus software. A tutorial on installing and using this product can be found here:
Instructions for - Spybot S & D and Ad-aware

7. Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?
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