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Spyware / Malware / Virus Removal

[Closed] Baseline

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi :)

The following programs became infected, you should uninstall them before running the CFScript below.

Click on Start, then Control Panel. Double click on Add or Remove Programs.

Please remove the following program(s):

Analogue Devices Software
Identity Management Suite DIRECT!
InterVideo
iTunes
LANDesk
Quicktime
SUPERAntiSpyware
Trend Micro OfficeScan Client
Sonic DLA


After running the CFScript you can reinstall them. Make sure Trend Micro OfficeScan Client is reinstalled immediately.

Step 1

Open Notepad (Go to Start > Run, type Notepad and hit Enter), and copy/paste the text in the quotebox below into it:

File::

C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Courion Corporation\Identity Management Suite DIRECT!\direct.exe
C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\LANDesk\LDClient\WebPortal\sdclientmonitor.exe
C:\Program Files\QuickTime\qttask .exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\DLA\DLACTRLW.EXE
C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe.tmp
C:\WINDOWS\system32\wscript.exe.tmp

Folder::

C:\WINDOWS\UHJlZmVycmVkIEN1c3RvbWVy
C:\WINDOWS\system32\no9
C:\WINDOWS\system32\jc2
C:\WINDOWS\system32\ineWc01
C:\WINDOWS\system32\hl9
C:\WINDOWS\system32\hd1
C:\WINDOWS\system32\ax1

Registry::

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DIRECT!]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DLA]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfficeScanNT Monitor]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PTHOSTTR]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SDClientMonitor]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WatchDog]

Click on File > Save as….

In the File Name box, copy/paste CFScript.txt (Note: Do not change the filename!)

Click Save (Save the CFScript in the same location as Combofix.exe)

[external image: Posted Image]

Referring to the picture above, drag CFScript into ComboFix.exe.
It will create a log. Be sure to save it to a convenient location.

Be sure to reinstall Trend Micro OfficeScan Client, and any other programs you want back.

Step 2

In your next reply, please post:

  • the Combofix log (C:\Combofix.txt)
  • a new HijackThis log

Simon…quick question…how do I reinstall the programs you want me to remove.???? thx miles

Programs like iTunes, QuickTime and SUPERAntiSpyware are freeware and can be downloaded from the internet. The other programs should be reinstalled by the person that put them on in the first place; that would probably be your IT department.
For LanDesk, there are three programs you should remove:

LANDesk Advance Agent
LANDesk® Antivirus
LANDesk® Common Base Agent 8


It's normal you can't find Analogue Devices Software, I shouldn't have included it. However, this file: C:\Program Files\Analog Devices\Core\smax4pnp.exe got infected, and is installed alongside the Analogue Devices range of audio products. If your sound doesn't work after running the CFScript, you should reinstall your audio software.
Combofix report:
 
ComboFix 07-12-21.4 - mmagyar 2007-12-28 19:05:51.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1658 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\mmagyar\Desktop\CFScript.txt
* Created a new restore point
 
FILE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Courion Corporation\Identity Management Suite DIRECT!\direct.exe
C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\LANDesk\LDClient\WebPortal\sdclientmonitor.exe
C:\Program Files\QuickTime\qttask .exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe.tmp
C:\WINDOWS\system32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\wscript.exe.tmp
.
 
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
 
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\LANDesk\LDClient\WebPortal\sdclientmonitor.exe
C:\Program Files\QuickTime\qttask .exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\pchealth\helpctr\binaries\msconfig.exe.tmp
C:\WINDOWS\system32\ax1
C:\WINDOWS\system32\fhhkj.ini
C:\WINDOWS\system32\fhhkj.ini2
C:\WINDOWS\system32\hd1
C:\WINDOWS\system32\hl9
C:\WINDOWS\system32\ineWc01
C:\WINDOWS\system32\jc2
C:\WINDOWS\system32\jkhhf.dll
C:\WINDOWS\system32\no9
C:\WINDOWS\system32\wscript.exe.tmp
C:\WINDOWS\UHJlZmVycmVkIEN1c3RvbWVy
 
.
((((((((((((((((((((((((( Files Created from 2007-11-28 to 2007-12-29 )))))))))))))))))))))))))))))))
.
 
2007-12-28 18:22 . 2007-12-28 19:05 335,360 –a—— C:\WINDOWS\system32\jkhhf.exe
2007-12-28 15:31 . 2007-12-28 15:31 d——– C:\WINDOWS\system32\Kaspersky Lab
2007-12-28 15:31 . 2007-12-28 15:31 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-28 14:20 . 2007-12-28 14:20 d——– C:\Program Files\Yahoo!
2007-12-27 14:52 . 2007-12-28 14:21 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-21 09:27 . 2007-12-21 09:28 d——– C:\Program Files\RegSupreme
2007-12-21 09:18 . 2007-12-21 09:46 d——– C:\WINDOWS\BDOSCAN8
2007-12-20 16:14 . 2007-12-20 16:14 d——– C:\Documents and Settings\LocalService\Application Data\Juniper Networks
2007-12-20 16:01 . 2007-12-28 18:22 d——– C:\Program Files\SUPERAntiSpyware
2007-12-20 16:01 . 2007-12-20 16:01 d——– C:\Documents and Settings\mmagyar\Application Data\SUPERAntiSpyware.com
2007-12-20 16:01 . 2007-12-20 16:01 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-12-20 16:00 . 2007-12-28 18:22 d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-12-20 15:58 . 2007-12-20 15:58 d——– C:\Program Files\CCleaner
2007-12-07 17:15 . 2007-12-07 17:15 d——– C:\Documents and Settings\mmagyar\Application Data\Panasonic
 
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-29 00:08 ——— d—–w C:\Documents and Settings\All Users\Application Data\vulScan
2007-12-29 00:06 ——— d—–w C:\Program Files\QuickTime
2007-12-28 23:52 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-12-28 23:23 ——— d—–w C:\Program Files\iTunes
2007-12-28 19:31 ——— d—–w C:\Program Files\Java
2007-12-28 14:31 ——— d—–w C:\Program Files\AREquityOptionOrderEntry
2007-12-26 18:32 ——— d—–w C:\Program Files\Trend Micro
2007-11-30 16:40 ——— d—–w C:\Program Files\ClientReports
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 21:17 ——— d—–w C:\Program Files\CentraOne
2007-10-29 15:35 ——— d—–w C:\Program Files\ARCalculator
2007-10-25 15:26 53,248 —-a-w C:\WINDOWS\bdoscandel.exe
2007-10-12 15:11 63,311 —-a-w C:\Program Files\Common Files\vpn-ping.exe
.
 
((((((((((((((((((((((((((((( snapshot@2007-12-28_14.28.37.58 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-12-20 20:46:11 122,940 —-a-w C:\WINDOWS\system32\DLA\DLACTRLW .EXE
+ 2007-12-28 23:27:25 122,940 —-a-w C:\WINDOWS\system32\DLA\DLACTRLW .EXE
+ 2005-05-24 17:27:16 213,048 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavss.dll
+ 2007-08-29 20:47:20 94,208 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
+ 2007-08-29 20:49:54 950,272 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavwebscan.dll
- 2007-12-28 14:03:28 61,358 —-a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-29 00:04:48 61,358 —-a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-28 14:03:28 398,250 —-a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-29 00:04:48 398,250 —-a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" []
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OfficeScanNT Monitor"="C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" []
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"disablecad"= 0 (0x0)
"consentpromptbehavioradmin"= 1 (0x1)
"enableinstallerdetection"= 0 (0x0)
"filteradministratortoken"= 1 (0x1)
 
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"RunLogonScriptSync"= 1 (0x1)
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)
 
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^DVD Check.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DVD Check.lnk
backup=C:\WINDOWS\pss\DVD Check.lnkCommon Startup
 
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
 
R2 CBA8;LANDesk® Management Agent;"C:\Program Files\LANDesk\Shared Files\residentagent.exe" [2006-11-21 13:03]
R2 Softmon;LANDesk® Software Monitoring Service;"C:\Program Files\LANDesk\LDClient\softmon.exe" [2007-02-23 18:18]
R3 AEAudioService;AEAudio Service;C:\WINDOWS\system32\drivers\AEAudio.sys [2005-06-07 13:53]
R3 dsNcAdpt;Juniper Network Connect Adapter;C:\WINDOWS\system32\DRIVERS\dsNcAdpt.sys [2007-06-22 14:03]
R3 GTIPCI21;GTIPCI21;C:\WINDOWS\system32\DRIVERS\gtipci21.sys [2006-04-06 14:49]
R3 IFXTPM;IFXTPM;C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS [2006-04-25 16:26]
R3 ldmirror;ldmirror;C:\WINDOWS\system32\DRIVERS\ldmirror.sys [2005-07-01 17:48]
R3 mirrorflt;Mirror Filter Driver for Uninstall;C:\WINDOWS\system32\DRIVERS\mirrorflt.sys [2005-07-01 17:48]
S3 ldblank;Screen Blanking driver for Remote Control;C:\WINDOWS\system32\DRIVERS\ldblank.sys [2005-07-01 17:48]
 
.
Contents of the 'Scheduled Tasks' folder
"2007-09-24 02:21:39 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************
 
catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-28 19:09:24
Windows 5.1.2600 Service Pack 2 NTFS
 
scanning hidden processes …
 
scanning hidden autostart entries …
 
scanning hidden files …
 
scan completed successfully
hidden files: 0
 
**************************************************************************
.
Completion time: 2007-12-28 19:09:53 - machine was rebooted
C:\ComboFix2.txt … 2007-12-28 15:26
C:\ComboFix3.txt … 2007-12-28 14:29
 
 
HJT report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:11, on 2007-12-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\LANDesk\LDClient\tmcsvc.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\LANDesk\LDClient\softmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lawncrest.***.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lawncrest.***.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://lawncrest.***.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: RJ VPN Test - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra 'Tools' menuitem: VPN Test for Raymond James - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra button: RJ Remote - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra 'Tools' menuitem: Raymond James Support - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra button: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra 'Tools' menuitem: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://lawncrest.***.com/
O15 - Trusted Zone: www.advisorinsight.com
O15 - Trusted Zone: *.advisorinsight.com
O15 - Trusted Zone: ***.bizcarta.com
O15 - Trusted Zone: www.bonddesk.com
O15 - Trusted Zone: *.bonddesk.com
O15 - Trusted Zone: *.extensity-hosting.com
O15 - Trusted Zone: *.forefield.com
O15 - Trusted Zone: ***.ossid.net
O15 - Trusted Zone: *.reports.standardandpoors.com
O15 - Trusted Zone: chancery.***.com
O15 - Trusted Zone: chanceryxa.***.com
O15 - Trusted Zone: crm.***.com
O15 - Trusted Zone: *.***.com
O15 - Trusted Zone: *.standardandpoors.com
O15 - Trusted Zone: *.successfactors.com
O15 - Trusted IP range: http://216.65.3.68
O15 - Trusted IP range: 170.12.137.*
O15 - Trusted IP range: http://192.108.247.200
O15 - Trusted IP range: 170.12.143.*
O15 - Trusted IP range: http://170.12.*.*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {3C4C243E-89CE-11D4-AD0A-00508B0AE258} (acxPayroll.Utility) - https://gandy.***.com/controls/acxPayroll.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {88F3DCEE-3BE9-45A5-A70F-5E42ED61ACDB} (RJUpdWeb.RJUpdLoader) - http://gandy.***.com/Controls/RJUpdWeb.CAB
O16 - DPF: {897DF421-6987-11D2-9411-00C04F8E641F} (DocDue.RJDoc) - https://gandy.***.com/Controls/RJDocDue.CAB
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://elearning.***.com/SiteRoots/main/In…aDownloader.cab
O16 - DPF: {D98B9AEA-2B6D-11D2-9411-00C04F8E641F} (RJRanks.RJRank) - https://gandy.***.com/Controls/RJRank.CAB
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://secureaccess.***.com/dana-cached/se…perSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ***.com
O17 - HKLM\Software\..\Telephony: DomainName = ***.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ***.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: LANDesk® Management Agent (CBA8) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\Shared Files\residentagent.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel Local Scheduler Service - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\LocalSch.EXE
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: LANDesk Targeted Multicast (Intel Targeted Multicast) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\tmcsvc.exe
O23 - Service: LANDesk Remote Control Service (ISSUSER) - LANDesk Software, Ltd. - C:\PROGRA~1\LANDesk\LDClient\issuser.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: LANDesk® Software Monitoring Service (Softmon) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\softmon.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
 
–
End of file - 7509 bytes
Simon V…here it is….
 
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:35, on 2007-12-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\LANDesk\LDClient\tmcsvc.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\LANDesk\LDClient\softmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lawncrest.***.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lawncrest.***.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://lawncrest.***.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: RJ VPN Test - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra 'Tools' menuitem: VPN Test for Raymond James - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra button: RJ Remote - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra 'Tools' menuitem: Raymond James Support - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra button: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra 'Tools' menuitem: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://lawncrest.***.com/
O15 - Trusted Zone: www.advisorinsight.com
O15 - Trusted Zone: *.advisorinsight.com
O15 - Trusted Zone: ***.bizcarta.com
O15 - Trusted Zone: www.bonddesk.com
O15 - Trusted Zone: *.bonddesk.com
O15 - Trusted Zone: *.extensity-hosting.com
O15 - Trusted Zone: *.forefield.com
O15 - Trusted Zone: ***.ossid.net
O15 - Trusted Zone: *.reports.standardandpoors.com
O15 - Trusted Zone: chancery.***.com
O15 - Trusted Zone: chanceryxa.***.com
O15 - Trusted Zone: crm.***.com
O15 - Trusted Zone: *.***.com
O15 - Trusted Zone: *.standardandpoors.com
O15 - Trusted Zone: *.successfactors.com
O15 - Trusted IP range: http://216.65.3.68
O15 - Trusted IP range: 170.12.137.*
O15 - Trusted IP range: http://192.108.247.200
O15 - Trusted IP range: 170.12.143.*
O15 - Trusted IP range: http://170.12.*.*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {3C4C243E-89CE-11D4-AD0A-00508B0AE258} (acxPayroll.Utility) - https://gandy.***.com/controls/acxPayroll.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {88F3DCEE-3BE9-45A5-A70F-5E42ED61ACDB} (RJUpdWeb.RJUpdLoader) - http://gandy.***.com/Controls/RJUpdWeb.CAB
O16 - DPF: {897DF421-6987-11D2-9411-00C04F8E641F} (DocDue.RJDoc) - https://gandy.***.com/Controls/RJDocDue.CAB
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://elearning.***.com/SiteRoots/main/In…aDownloader.cab
O16 - DPF: {D98B9AEA-2B6D-11D2-9411-00C04F8E641F} (RJRanks.RJRank) - https://gandy.***.com/Controls/RJRank.CAB
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://secureaccess.***.com/dana-cached/se…perSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ***.com
O17 - HKLM\Software\..\Telephony: DomainName = ***.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ***.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: LANDesk® Management Agent (CBA8) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\Shared Files\residentagent.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel Local Scheduler Service - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\LocalSch.EXE
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: LANDesk Targeted Multicast (Intel Targeted Multicast) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\tmcsvc.exe
O23 - Service: LANDesk Remote Control Service (ISSUSER) - LANDesk Software, Ltd. - C:\PROGRA~1\LANDesk\LDClient\issuser.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: LANDesk® Software Monitoring Service (Softmon) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\softmon.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
 
–
End of file - 8221 bytes
Hi :)

Step 1

Open Notepad (Go to Start > Run, type Notepad and hit Enter), and copy/paste the text in the quotebox below into it:

File::

C:\WINDOWS\system32\jkhhf.exe

Folder::

C:\Program Files\Trend Micro\OfficeScan Client

Registry::

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OfficeScanNT Monitor"=-

Driver::

TmProxy
tmlisten
ntrtscan

DirLook::

C:\Program Files\AREquityOptionOrderEntry

Click on File > Save as….

In the File Name box, copy/paste CFScript.txt (Note: Do not change the filename!)

Click Save (Save the CFScript in the same location as Combofix.exe)

[external image: Posted Image]

Referring to the picture above, drag CFScript into ComboFix.exe.
It will create a log. Be sure to save it to a convenient location.

Step 2

Open HijackThis, perform a scan and put a check next to the following items (if present):

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

Close all programs except HijackThis and click on Fix checked.

Step 3

In your next reply, please post:

  • the Combofix log (C:\Combofix.txt)
  • a new HijackThis log
  • How is your computer currently running?
Simon V….i screwed something up…lol…i tried to down load trend micro, but the wrong program..it wouldn't fully load….hope this cleaning took care of my mistake…
 
the computer seems like it's old self…no more pop ups….
 
 
ComboFix 07-12-21.4 - mmagyar 2007-12-28 19:47:46.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1554 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\mmagyar\Desktop\CFScript.txt
* Created a new restore point
 
FILE
C:\WINDOWS\system32\jkhhf.exe
.
 
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
 
C:\Program Files\Trend Micro\OfficeScan Client
C:\Program Files\Trend Micro\OfficeScan Client\_TmOpp.ini
C:\Program Files\Trend Micro\OfficeScan Client\ACTSUP.DLL
C:\Program Files\Trend Micro\OfficeScan Client\Alert.msg
C:\Program Files\Trend Micro\OfficeScan Client\AlertAS.msg
C:\Program Files\Trend Micro\OfficeScan Client\AlertCfw.msg
C:\Program Files\Trend Micro\OfficeScan Client\AlertWSR.msg
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML.zip
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\1space.gif
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\ajax.js
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\AOS_HTML_Generator.xslt
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\AOS_HTML_HASSVCTOKEN_Template.html
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\AOS_HTML_NOSVC_Template.html
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\AOS_HTML_REQNOTMEET_Template.html
C:\Program Files\Trend Micro\OfficeScan Client\AOSHTML\style.css
C:\Program Files\Trend Micro\OfficeScan Client\AOSSvcInfo.xml
C:\Program Files\Trend Micro\OfficeScan Client\AosUImanager.exe
C:\Program Files\Trend Micro\OfficeScan Client\ASUPPORT.DLL
C:\Program Files\Trend Micro\OfficeScan Client\ASUPPORT.EXE
C:\Program Files\Trend Micro\OfficeScan Client\AU_Data\AU_Cache\EGRET1.***.com\ini_xml.zip
C:\Program Files\Trend Micro\OfficeScan Client\AU_Data\AU_Cache\EGRET1.***.com\ini_xml.zip.etag
C:\Program Files\Trend Micro\OfficeScan Client\AU_Data\AU_Cache\EGRET1.***.com\server.ini
C:\Program Files\Trend Micro\OfficeScan Client\AU_Data\AU_Cache\EGRET1.***.com\server.ini.etag
C:\Program Files\Trend Micro\OfficeScan Client\AU_Data\AU_Log\TmuDump.txt
C:\Program Files\Trend Micro\OfficeScan Client\AuCfg.ini
C:\Program Files\Trend Micro\OfficeScan Client\aucomp.xml
C:\Program Files\Trend Micro\OfficeScan Client\BPMNT.DLL
C:\Program Files\Trend Micro\OfficeScan Client\cfgall.ini
C:\Program Files\Trend Micro\OfficeScan Client\ciussi32.dll
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp.zip
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\black_nav_search.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\blue_book_closed.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\blue_book_open.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\blue_page.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\blue_toc_page.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\bracket5.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\bracket5_h.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\bue_banner.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\content.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\content_h.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\cshdat_robohelp.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\cshdat_webhelp.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\ehelp.xml
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\ehlpdhtm.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\glo.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\glo_h.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\go[1].gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\hide.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\hide_nav.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\image9.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\example_phish.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\iconsecureclient.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\mouse-1.bmp
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normal.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normaldc.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normaldcold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanoff.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanoffdc.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanoffdcold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanoffold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanserstopold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanservstop.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanservstopdc.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalrtscanservstopdcold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\normalscannow.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\note_01.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\redbullet.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roaming.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roamingoff.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roamingoffold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roamingold.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roamingoldoff.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\roamingrtoff.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\smlbluck.bmp
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\stripes_horiz_pink.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\stripes_vert_baby.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\stripes_vert_yellow.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\Thumbs.db
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\trendball.bmp
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\images\warning.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\index.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\index_h.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\leave-site.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\linux_penguin.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\about_trendlabs.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\activeaction.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\activeaction_text0.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\configure_firewall_settings.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\configure_manual_scan_settings.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\configure_proxy_settings.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\configure_real-time_scan.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\configure_scheduled_scan_settings.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\contacting_technical_support.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\features_and_benefits.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\firewall.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\icon_changes.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\mouse-1.bmp
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\note_01.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\redbullet.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\smlbluck.bmp
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\stripes_horiz_pink.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\stripes_vert_baby.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\stripes_vert_yellow.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\Thumbs.db
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\images\warning.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\install_check_point_secureclient_support.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\intelliscan.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\intellitrap.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\introducing_officescan.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\manage_logs.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\manually_scan_for_security_risks.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\new_in_this_release.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\officescan_components.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\officescan_documentation.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\phish_attacks.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\plug-in_manager.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\scan_actions.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\scan_pop3_and_outlook_mail_messages.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\scan_results.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\scan_types.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\sending_suspicious_files_to_trend_micro.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\spyware_grayware.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\system_tray_icons.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\system_tray_tasks.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\testing_the_officescan_installation.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\the_officescan_console.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\the_trend_micro_knowledge_base.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\the_trend_micro_security_information_center.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\updating_your_components.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\view_manual_scan_results.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\view_real-time_protection.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\virus_malware.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\virus_map.jpg
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\what_are_trojan_ports_.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\osce_topics\world_virus_tracking.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\red_nav_search.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\robohhre.lng
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\search_help.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\search_help_h.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\spacer.gif
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\start.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\start_csh.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\start_rhc.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\trend-olh.css
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\trend-olh_ns.css
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\webhelp.cab
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\webhelp.jar
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whcsh_home.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whcshdata.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whftdata.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whftdata0.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfts.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfts.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata0.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata1.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata2.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata3.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whfwdata4.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whgdata.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whglo.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whglo.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whidata.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whidx.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whidx.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whtdata.js
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whtdata0.htm
C:\Program Files\Trend Micro\OfficeScan Client\ClientHelp\whdata\whtoc.htm
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C:\Program Files\Trend Micro\OfficeScan Client\XPUpg.exe
C:\Program Files\Trend Micro\OfficeScan Client\ZLIB.DLL
C:\WINDOWS\system32\jkhhf.exe
 
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
 
.
——-\LEGACY_NTRTSCAN
——-\LEGACY_TMLISTEN
——-\LEGACY_TMPROXY
——-\ntrtscan
——-\tmlisten
——-\TmProxy
 
 
((((((((((((((((((((((((( Files Created from 2007-11-28 to 2007-12-29 )))))))))))))))))))))))))))))))
.
 
2007-12-28 19:48 . 2007-12-28 19:48 d——– C:\WINDOWS\system32\OppLog
2007-12-28 19:34 . 2007-12-28 19:34 d——– C:\Documents and Settings\mmagyar\Application Data\AVG7
2007-12-28 19:34 . 2007-12-28 19:34 d——– C:\Documents and Settings\LocalService\Application Data\AVG7
2007-12-28 19:34 . 2007-12-28 19:34 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-28 19:34 . 2007-12-28 19:34 d——– C:\Documents and Settings\All Users\Application Data\avg7
2007-12-28 19:34 . 2007-12-28 19:34 499,712 –a—— C:\WINDOWS\system32\msvcp71.dll
2007-12-28 19:34 . 2007-12-28 19:34 348,160 –a—— C:\WINDOWS\system32\msvcr71.dll
2007-12-28 15:31 . 2007-12-28 15:31 d——– C:\WINDOWS\system32\Kaspersky Lab
2007-12-28 15:31 . 2007-12-28 15:31 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-28 14:20 . 2007-12-28 14:20 d——– C:\Program Files\Yahoo!
2007-12-27 14:52 . 2007-12-28 14:21 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-21 09:27 . 2007-12-21 09:28 d——– C:\Program Files\RegSupreme
2007-12-21 09:18 . 2007-12-21 09:46 d——– C:\WINDOWS\BDOSCAN8
2007-12-20 16:14 . 2007-12-20 16:14 d——– C:\Documents and Settings\LocalService\Application Data\Juniper Networks
2007-12-20 16:01 . 2007-12-28 18:22 d——– C:\Program Files\SUPERAntiSpyware
2007-12-20 16:01 . 2007-12-20 16:01 d——– C:\Documents and Settings\mmagyar\Application Data\SUPERAntiSpyware.com
2007-12-20 16:01 . 2007-12-20 16:01 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-12-20 16:00 . 2007-12-28 18:22 d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-12-20 15:58 . 2007-12-20 15:58 d——– C:\Program Files\CCleaner
2007-12-07 17:15 . 2007-12-07 17:15 d——– C:\Documents and Settings\mmagyar\Application Data\Panasonic
 
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-29 00:51 ——— d—–w C:\Documents and Settings\All Users\Application Data\vulScan
2007-12-29 00:49 ——— d—–w C:\Program Files\Trend Micro
2007-12-29 00:06 ——— d—–w C:\Program Files\QuickTime
2007-12-28 23:52 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-12-28 23:23 ——— d—–w C:\Program Files\iTunes
2007-12-28 19:31 ——— d—–w C:\Program Files\Java
2007-12-28 14:31 ——— d—–w C:\Program Files\AREquityOptionOrderEntry
2007-12-21 15:12 158,208 —-a-w C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe
2007-11-30 16:40 ——— d—–w C:\Program Files\ClientReports
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-30 21:17 ——— d—–w C:\Program Files\CentraOne
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 15:35 ——— d—–w C:\Program Files\ARCalculator
2007-10-27 22:40 227,328 —-a-w C:\WINDOWS\system32\wmasf.dll
2007-10-25 15:26 53,248 —-a-w C:\WINDOWS\bdoscandel.exe
2007-10-12 15:11 63,311 —-a-w C:\Program Files\Common Files\vpn-ping.exe
.
 
(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
 
—- Directory of C:\Program Files\AREquityOptionOrderEntry —-
 
2007-12-12 14:32 274432 –a—— C:\Program Files\AREquityOptionOrderEntry\AllocationTable.ocx
2007-07-12 15:20 335872 –a—— C:\Program Files\AREquityOptionOrderEntry\OptionOrderEntry.ocx
2007-07-12 14:53 286720 –a—— C:\Program Files\AREquityOptionOrderEntry\EquityOrderEntry.ocx
2007-07-11 12:54 57344 –a—— C:\Program Files\AREquityOptionOrderEntry\OMS.OCX
2007-06-01 12:35 471040 –a—— C:\Program Files\AREquityOptionOrderEntry\WorkingOrders.ocx
2007-06-01 12:35 450560 –a—— C:\Program Files\AREquityOptionOrderEntry\GTCBOOK.OCX
2006-07-10 08:39 155648 –a—— C:\Program Files\AREquityOptionOrderEntry\EquityReplacement.ocx
2004-04-20 13:30 45056 –a—— C:\Program Files\AREquityOptionOrderEntry\RJOE.ocx
2004-03-22 13:40 204800 –a—— C:\Program Files\AREquityOptionOrderEntry\CommCalc.ocx
2004-03-16 13:45 155648 –a—— C:\Program Files\AREquityOptionOrderEntry\OptionReplacement.ocx
2004-03-09 16:10 45056 –a—— C:\Program Files\AREquityOptionOrderEntry\USERID.OCX
2003-09-10 08:30 73728 –a—— C:\Program Files\AREquityOptionOrderEntry\BranchBackOfficeCode.ocx
2003-08-26 07:34 102400 –a—— C:\Program Files\AREquityOptionOrderEntry\Recaps.ocx
 
 
((((((((((((((((((((((((((((( snapshot@2007-12-28_14.28.37.58 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-12-29 00:48:43 8,192 —-a-w C:\WINDOWS\History\MM2048.DAT
+ 2007-12-29 00:48:43 8,192 —-a-w C:\WINDOWS\History\MM256.DAT
- 2007-12-20 20:46:11 122,940 —-a-w C:\WINDOWS\system32\DLA\DLACTRLW .EXE
+ 2007-12-28 23:27:25 122,940 —-a-w C:\WINDOWS\system32\DLA\DLACTRLW .EXE
+ 2007-12-29 00:34:17 821,856 —-a-w C:\WINDOWS\system32\drivers\avg7core.sys
+ 2007-12-29 00:34:20 4,224 —-a-w C:\WINDOWS\system32\drivers\avg7rsw.sys
+ 2007-12-29 00:34:20 27,776 —-a-w C:\WINDOWS\system32\drivers\avg7rsxp.sys
+ 2007-12-29 00:34:20 10,760 —-a-w C:\WINDOWS\system32\drivers\avgclean.sys
+ 2007-12-29 00:34:20 26,952 —-a-w C:\WINDOWS\system32\drivers\avgmfx86.sys
+ 2005-05-24 17:27:16 213,048 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavss.dll
+ 2007-08-29 20:47:20 94,208 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
+ 2007-08-29 20:49:54 950,272 —-a-w C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavwebscan.dll
- 2007-12-28 14:03:28 61,358 —-a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-29 00:12:36 61,358 —-a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-28 14:03:28 398,250 —-a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-29 00:12:36 398,250 —-a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-29 00:51:35 16,384 —-atw C:\WINDOWS\TEMP\Perflib_Perfdata_214.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-28 19:34]
 
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-12-28 19:34]
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"disablecad"= 0 (0x0)
"consentpromptbehavioradmin"= 1 (0x1)
"enableinstallerdetection"= 0 (0x0)
"filteradministratortoken"= 1 (0x1)
 
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"RunLogonScriptSync"= 1 (0x1)
 
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)
 
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^DVD Check.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DVD Check.lnk
backup=C:\WINDOWS\pss\DVD Check.lnkCommon Startup
 
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
 
R2 CBA8;LANDesk® Management Agent;"C:\Program Files\LANDesk\Shared Files\residentagent.exe" [2006-11-21 13:03]
R2 Softmon;LANDesk® Software Monitoring Service;"C:\Program Files\LANDesk\LDClient\softmon.exe" [2007-02-23 18:18]
R3 AEAudioService;AEAudio Service;C:\WINDOWS\system32\drivers\AEAudio.sys [2005-06-07 13:53]
R3 dsNcAdpt;Juniper Network Connect Adapter;C:\WINDOWS\system32\DRIVERS\dsNcAdpt.sys [2007-06-22 14:03]
R3 GTIPCI21;GTIPCI21;C:\WINDOWS\system32\DRIVERS\gtipci21.sys [2006-04-06 14:49]
R3 IFXTPM;IFXTPM;C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS [2006-04-25 16:26]
R3 ldmirror;ldmirror;C:\WINDOWS\system32\DRIVERS\ldmirror.sys [2005-07-01 17:48]
R3 mirrorflt;Mirror Filter Driver for Uninstall;C:\WINDOWS\system32\DRIVERS\mirrorflt.sys [2005-07-01 17:48]
S3 ldblank;Screen Blanking driver for Remote Control;C:\WINDOWS\system32\DRIVERS\ldblank.sys [2005-07-01 17:48]
 
.
Contents of the 'Scheduled Tasks' folder
"2007-09-24 02:21:39 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************
 
catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-28 19:52:18
Windows 5.1.2600 Service Pack 2 NTFS
 
scanning hidden processes …
 
scanning hidden autostart entries …
 
scanning hidden files …
 
scan completed successfully
hidden files: 0
 
**************************************************************************
.
Completion time: 2007-12-28 19:53:06 - machine was rebooted
C:\ComboFix2.txt … 2007-12-28 19:09
C:\ComboFix3.txt … 2007-12-28 15:26
 
 
——————————————————————————————————————————————————————————————————————————————
 
 
HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:01, on 2007-12-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\LANDesk\LDClient\tmcsvc.exe
C:\PROGRA~1\LANDesk\LDClient\issuser.exe
C:\Program Files\LANDesk\LDClient\softmon.exe
C:\PROGRA~1\LANDesk\LDClient\collector.exe
C:\PROGRA~1\LANDesk\LDClient\rcgui.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lawncrest.***.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lawncrest.***.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://lawncrest.***.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: RJ VPN Test - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra 'Tools' menuitem: VPN Test for Raymond James - {D7721A38-ABCD-3586-DCAB-40E2A90F3736} - C:\Program Files\Common Files\vpn-ping.exe
O9 - Extra button: RJ Remote - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra 'Tools' menuitem: Raymond James Support - {D7721A38-ABCD-3586-DCAB-40E2A90F3737} - http://ballast.***.com/download/RJGateway/RJGateway.exe(file missing)
O9 - Extra button: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra 'Tools' menuitem: Raymond James VPN - {D7721A38-ABCD-3586-DCAB-40E2A90F3738} - https://secureaccess.***.com(file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://lawncrest.***.com/
O15 - Trusted Zone: www.advisorinsight.com
O15 - Trusted Zone: *.advisorinsight.com
O15 - Trusted Zone: ***.bizcarta.com
O15 - Trusted Zone: www.bonddesk.com
O15 - Trusted Zone: *.bonddesk.com
O15 - Trusted Zone: *.extensity-hosting.com
O15 - Trusted Zone: *.forefield.com
O15 - Trusted Zone: ***.ossid.net
O15 - Trusted Zone: *.reports.standardandpoors.com
O15 - Trusted Zone: chancery.***.com
O15 - Trusted Zone: chanceryxa.***.com
O15 - Trusted Zone: crm.***.com
O15 - Trusted Zone: *.***.com
O15 - Trusted Zone: *.standardandpoors.com
O15 - Trusted Zone: *.successfactors.com
O15 - Trusted IP range: http://216.65.3.68
O15 - Trusted IP range: 170.12.137.*
O15 - Trusted IP range: http://192.108.247.200
O15 - Trusted IP range: 170.12.143.*
O15 - Trusted IP range: http://170.12.*.*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {3C4C243E-89CE-11D4-AD0A-00508B0AE258} (acxPayroll.Utility) - https://gandy.***.com/controls/acxPayroll.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {88F3DCEE-3BE9-45A5-A70F-5E42ED61ACDB} (RJUpdWeb.RJUpdLoader) - http://gandy.***.com/Controls/RJUpdWeb.CAB
O16 - DPF: {897DF421-6987-11D2-9411-00C04F8E641F} (DocDue.RJDoc) - https://gandy.***.com/Controls/RJDocDue.CAB
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://elearning.***.com/SiteRoots/main/In…aDownloader.cab
O16 - DPF: {D98B9AEA-2B6D-11D2-9411-00C04F8E641F} (RJRanks.RJRank) - https://gandy.***.com/Controls/RJRank.CAB
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://secureaccess.***.com/dana-cached/se…perSetupSP1.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ***.com
O17 - HKLM\Software\..\Telephony: DomainName = ***.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ***.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: LANDesk® Management Agent (CBA8) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\Shared Files\residentagent.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel Local Scheduler Service - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\LocalSch.EXE
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: LANDesk Targeted Multicast (Intel Targeted Multicast) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\tmcsvc.exe
O23 - Service: LANDesk Remote Control Service (ISSUSER) - LANDesk Software, Ltd. - C:\PROGRA~1\LANDesk\LDClient\issuser.exe
O23 - Service: LANDesk® Software Monitoring Service (Softmon) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\softmon.exe
 
–
End of file - 7617 bytes
Hi :)

There's no need to install Trend Micro anymore, as you have AVG now. If you want to, you can install Trend Micro again, but be sure to uninstall AVG before you do so. Only one Anti-Virus program should be installed.

There's one thing I'd like to check before I let you go ;)

Please go to VirusTotal or Jotti and upload C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe for scanning.

For VirusTotal:

  • Please copy and paste C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe in the text box next to the Browse… button.
  • Click on Send File.

For Jotti:

  • Please copy and paste C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe in the text box next to the Browse… button.
  • Click on Submit.

Copy/paste the results in your next reply.
:thumbup: Simon V…you are the man…thank you for all your help and patients with me….several questions…what should i keep that i down loaded.???? and what do you recommend to use to clean and check for viruses…i have spybot…..???? One thing is when I load a site and add info, it drops like a bad cell call….lol….and when i make a donation, do i specify that you helped me.????? :thumbup: thanks again for all you help….here is results of last check…. File MSConfig_.exe_ received on 12.29.2007 18:55:45 (CET) Current status: Loading … queued waiting scanning finished NOT FOUND STOPPED Result: 0/32 (0%) Loading server information… Your file is queued in position: 8. Estimated start time is between 60 and 86 seconds. Do not close the window until scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Compact Print results Your file has expired or does not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2007.12.29.11 2007.12.29 - AntiVir 7.6.0.46 2007.12.29 - Authentium 4.93.8 2007.12.29 - Avast 4.7.1098.0 2007.12.28 - AVG 7.5.0.516 2007.12.29 - BitDefender 7.2 2007.12.29 - CAT-QuickHeal 9.00 2007.12.29 - ClamAV 0.91.2 2007.12.29 - DrWeb 4.44.0.09170 2007.12.29 - eSafe 7.0.15.0 2007.12.27 - eTrust-Vet 31.3.5412 2007.12.29 - Ewido 4.0 2007.12.29 - FileAdvisor 1 2007.12.29 - Fortinet 3.14.0.0 2007.12.29 - F-Prot 4.4.2.54 2007.12.28 - F-Secure 6.70.13030.0 2007.12.28 - Ikarus T3.1.1.15 2007.12.29 - Kaspersky 7.0.0.125 2007.12.29 - McAfee 5195 2007.12.28 - Microsoft 1.3109 2007.12.29 - NOD32v2 2755 2007.12.29 - Norman 5.80.02 2007.12.28 - Panda 9.0.0.4 2007.12.29 - Prevx1 V2 2007.12.29 - Rising 20.24.52.00 2007.12.29 - Sophos 4.24.0 2007.12.29 - Sunbelt 2.2.907.0 2007.12.28 - Symantec 10 2007.12.29 - TheHacker 6.2.9.174 2007.12.28 - VBA32 3.12.2.5 2007.12.29 - VirusBuster 4.3.26:9 2007.12.29 - Webwasher-Gateway 6.6.2 2007.12.29 - Additional information File size: 158208 bytes MD5: 4fd22142f54692463a7b98b7de175573 SHA1: 21d079909eeffda4b79dace30eafa0860bbd4c62 PEiD: -
Hi :)

I'll give you a few tips to stay clean in the future when we're done.

One thing is when I load a site and add info, it drops like a bad cell call

I don't quite understand what you mean, can you explain this a little bit better?

when i make a donation, do i specify that you helped me.?????

There's no need for that.

You had a quite new infection, and I want to be 100% sure it's gone. Please do the following:

Download RenV (by sUBs) to your desktop.

  • Double-click on RenV.exe to run the program.
  • It will search your system drive looking for any modified .exe file and will produce a log (Log.txt) for you.
  • Please attach this report to your reply (Do not copy and paste).
:D I uploaded the RenV report…. What I mean is I pull up a web site from internet explorer, a bank site for example, the site comes up to home page, and I go to look for their locations, and once I click on that link, the entire site drops, like I exited out of it…???? just curious…

Attachments:

Hi :)

the site comes up to home page, and I go to look for their locations

What do you mean by 'I go to look for their locations'?

Open Notepad (Go to Start > Run, type Notepad and hit Enter), and copy/paste the text in the quotebox below into it:

C:\Program Files\Analog Devices\Core\smax4pnp .exe
C:\Program Files\Courion Corporation\Identity Management Suite DIRECT!\direct .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\LANDesk\LDClient\WebPortal\sdclientmonitor .exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware .exe
C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe
C:\WINDOWS\system32\DLA\DLACTRLW .EXE

Click on File > Save as….

In the File Name box, copy/paste Log.txt (Note: Do not change the filename!)

Click Save (Save Log.txt in the same location as RenV.exe)

[external image: Posted Image]

Refering to the picture above, drag Log.txt into RenV.exe.
When finished, it will produce a new log for you. Please post it in your next reply.

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