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Spyware / Malware / Virus Removal

[Resolved] Qdrmodule, berlinads3, ism trojan trouble

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
My computer has been running quite slowly. I plan on installing more RAM but before I do I want to make sure that the problem isn't malware related. A spysweeper run picked up some adware and a new trojan called something-revenue. I included my last clean HTJ post after the new one. The new downloads since our last clean checkup were Yahoo Music Jukebox and ImTOO MOV converter for a video project. I just ran the whole shooting match in safe mode (spysweep, adaware, ccleaner, ATF, Smitfraud), but if we still have more nasties that would be a good reason to finally forbid the dear wife from visiting her (way too old to be socially networking :lol: ) friends' and family's facebook and webshots sites.

Thanks a million in advance. I know with the holidays and the growing popularity of this site that response may be slow. To be honest, I won't be able to check back to this post until 2008, so please don't freeze me out–I will be back!! Happy New Year!

P.S. Since this post I also downloaded AVG Anti-spyware.

P.P.S. I've returned home after a week, started my computer, and the Internet Explorer pop-ups have started again. If necessary I will repost a new HJT log. Thanks.

**P.P.P.S. (12/31/07) OK, after some research and a crosscheck of my new HJT vs. the old one, and used the program to delete the "QDRMODULE" and "QDRDRIVES" that had landed in my program files. I then used add/drop to remove the ISM folder (Internet Speed Monitor or Manager). So far so good. I will place the new HJT below in case anyone gets to this thread, as well as report back on how my computer is behaving. For record, my Ad-Aware, Spysweeper, AVG, and Norton sweeps were clean even though the IE popups were happening, so maybe these qdr-things are new? Thanks.

**P.P.P.P.S.***New Year's Day and no problems yet. I was happy to have noticed the "qdr" folders on my own, but in looking at other threads I realize that I have no idea what "ComboFix" does. Do I have to use this program again? Also, my family insists that the only "sharing" site visited since the last incident has been YouTube. Does this website have a history of giving trojans? I am trying to edit my post and not "bump" it with a reply so that I hear from someone soon…anybody???

**P.P.P.P.S** I have a folder of AskSBar in my program files, but it does not appear to show up in the HJT log. It will not let me delete it or remove. Is this important?

Logfile of HijackThis v1.99.1
Scan saved at 8:44:07 PM, on 12/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Hijackthis\Spyware.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Filter: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Unknown owner - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



When the trouble arose:
Logfile of HijackThis v1.99.1
Scan saved at 12:14:39 AM, on 12/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\QdrModule\QdrModule11.exe
C:\Program Files\QdrPack\QdrPack11.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Hijackthis\Spyware.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QdrModule11] "C:\Program Files\QdrModule\QdrModule11.exe"
O4 - HKCU\..\Run: [QdrPack11] "C:\Program Files\QdrPack\QdrPack11.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Unknown owner - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
Post #2
Hello,

Welcome, sorry for the delay. Lets do a few things.


Download VundoFix to your desktop

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.


=========================================================

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post the Combofix log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall


===============================================================


Go to your Add Remove Programs in the Control Panel and uninstall Hijackthis 1.99.1 and download and install the newer version by Trendmicro


Download Trendmicros Hijackthis to your desktop.
Double click it to install
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe

The thieves that have written Vundo have written it to go undected by Hijackthis so we need to rename it to something else so those entries will show up on your log.

This is important , do this and post a new Hijackthis log
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<– Right click on Hijackthis.exe ( looks like a man with a spyglass ) and rename it to Scanner.exe



  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.


Let me see the Vundofix log, the Combofix log and a New HJT log renamed please
Post #3
THanks for the reply! I hope my posts made sense/I didn't harm my computer by acting on my own. I'll post the requested logs in three separate messages. VundoFix V6.7.7 Checking Java version… Scan started at 7:39:08 AM 1/5/2008 Listing files found while scanning…. C:\windows\system32\cfhkj.ini C:\windows\system32\jkhfc.dll Beginning removal… Attempting to delete C:\windows\system32\cfhkj.ini C:\windows\system32\cfhkj.ini Has been deleted! Attempting to delete C:\windows\system32\jkhfc.dll C:\windows\system32\jkhfc.dll Has been deleted! Performing Repairs to the registry. Done!
Post #4
ComboFix 08-01-04.1 - Jeff 2008-01-05 8:06:37.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.540 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix(2).exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-12-05 to 2008-01-05 )))))))))))))))))))))))))))))))
.

2008-01-05 08:04 . 2008-01-05 08:04 d–h—– C:\WINDOWS\PIF
2008-01-05 07:39 . 2008-01-05 07:53 d——– C:\VundoFix Backups
2008-01-03 17:23 . 2008-01-03 17:23 d——– C:\Documents and Settings\Administrator\Application Data\Webroot
2008-01-03 16:17 . 2008-01-03 16:17 d——– C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-01-03 15:54 . 2008-01-03 15:54 d——– C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-01-01 19:22 . 2008-01-05 08:18 4,958,588 ——— C:\WINDOWS\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
2008-01-01 19:16 . 2007-09-05 23:22 289,144 –a—— C:\WINDOWS\system32\VCCLSID.exe
2008-01-01 19:16 . 2006-04-27 16:49 288,417 –a—— C:\WINDOWS\system32\SrchSTS.exe
2008-01-01 19:16 . 2003-06-05 20:13 53,248 –a—— C:\WINDOWS\system32\Process.exe
2008-01-01 19:16 . 2004-07-31 17:50 51,200 –a—— C:\WINDOWS\system32\dumphive.exe
2008-01-01 19:16 . 2007-10-03 23:36 25,600 –a—— C:\WINDOWS\system32\WS2Fix.exe
2008-01-01 12:13 . 2008-01-01 12:15 d——– C:\Documents and Settings\Jeff\Application Data\Otto
2008-01-01 12:13 . 2008-01-01 12:15 d——– C:\Documents and Settings\All Users\Application Data\Otto
2007-12-30 17:51 . 2007-12-30 17:51 d——– C:\Program Files\RcvSystem
2007-12-23 07:56 . 2007-12-23 07:56 d——– C:\Documents and Settings\Carolyn\Application Data\Grisoft
2007-12-23 00:47 . 2007-12-23 00:47 d——– C:\Documents and Settings\Jeff\Application Data\Grisoft
2007-12-23 00:47 . 2007-12-23 00:47 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-23 00:47 . 2007-05-30 07:10 10,872 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-12-23 00:08 . 2007-12-23 00:08 d–hs—- C:\found.000
2007-12-16 15:30 . 2007-12-16 15:30 d——– C:\WINDOWS\Downloaded Installations
2007-12-16 15:30 . 2008-01-01 18:05 d——– C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-16 10:12 . 2007-12-16 10:12 60,968 –a—— C:\Documents and Settings\Administrator\GoToAssistDownloadHelper.exe
2007-12-16 10:10 . 2007-12-16 10:10 d——– C:\Documents and Settings\Administrator\Application Data\Talkback
2007-12-16 09:32 . 2007-12-16 09:32 d——– C:\Program Files\ImTOO
2007-12-06 21:07 . 2007-12-06 21:07 102,400 –a—— C:\WINDOWS\system32\SampleGrabber.ax

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-05 13:06 6,736 —-a-w C:\WINDOWS\system32\drivers\PROCEXP90.SYS
2008-01-05 12:53 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-05 12:52 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-01-02 00:18 4,182 —-a-w C:\WINDOWS\system32\tmp.reg
2008-01-01 23:05 ——— d—–w C:\Program Files\Yahoo!
2007-12-23 06:14 ——— d—–w C:\Program Files\DIGStream
2007-12-22 12:05 ——— d—–w C:\Program Files\Norton Internet Security
2007-12-08 15:31 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-08 15:31 60,800 —-a-w C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-08 15:31 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-08 15:31 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-08 15:31 ——— d—–w C:\Program Files\Symantec
2007-12-04 22:07 164 —-a-w C:\install.dat
2007-12-02 16:10 ——— d—–w C:\Documents and Settings\Carolyn\Application Data\Webroot
2007-12-01 22:55 ——— d—–w C:\Program Files\Optimum Online
2007-12-01 04:57 43,696 —-a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-12-01 04:57 317,616 —-a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-12-01 04:57 279,088 —-a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-12-01 04:57 10,549 —-a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-12-01 04:57 10,549 —-a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-12-01 04:57 10,545 —-a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-12-01 04:57 1,430 —-a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-12-01 04:57 1,421 —-a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-12-01 04:57 1,415 —-a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-26 20:45 ——— d—–w C:\Documents and Settings\NetworkService\Application Data\Webroot
2007-11-21 22:33 ——— d—–w C:\Program Files\Common Files\Apple
2007-11-21 22:33 ——— d—–w C:\Program Files\Apple Software Update
2007-11-21 22:33 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple
2007-11-21 22:13 ——— d—–w C:\Program Files\Innovative Solutions
2007-11-21 21:24 ——— d—–w C:\Program Files\Webroot
2007-11-21 21:24 ——— d—–w C:\Program Files\AskSBar
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\LocalService\Application Data\Webroot
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\Jeff\Application Data\Webroot
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Webroot
2007-11-21 21:20 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-21 21:18 ——— d—–w C:\Program Files\Citrix
2007-11-21 21:18 ——— d—–w C:\Documents and Settings\All Users\Application Data\Citrix
2007-11-21 21:17 60,968 —-a-w C:\Documents and Settings\Jeff\GoToAssistDownloadHelper.exe
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-29 22:35 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 22:40 222,720 —-a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-24 22:51 316784 –a—— C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2007-10-20 20:39 116088 –a—— C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88}
{2318C2B1-4965-11D4-9B18-009027A5CD4F}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-24 22:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 06:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"AdobeUpdater"="C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 09:37 2321600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 00:11 132496]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 14:42 1404928]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-24 23:53 714608]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2005-07-22 21:33 176128]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 11:24 49152]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 19:51 233472]
"HostManager"="C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe" [2006-09-25 19:52 50736]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 13:56 64512]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-11-07 05:20 122940]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-08-11 14:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE]
"CTHelper"="CTHELPER.EXE" [2006-08-11 14:56 17920 C:\WINDOWS\CTHELPER.EXE]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-10-23 15:18 51048]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-09 21:05 344064]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25 6731312]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 16:40 5367608]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2007-01-29 21:46:25]
Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1997-07-11]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll 2007-11-21 16:18 10792 C:\Program Files\Citrix\GoToAssist\480\g2awinlogon.dll

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" [2007-10-23 15:18]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 19:27]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2007-05-29 13:55]
S3 GoToAssist;GoToAssist;"C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service []
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 19:27]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-01-01 17:55:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-01 01:00:10 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Jeff.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
"2008-01-05 12:35:32 C:\WINDOWS\Tasks\User_Feed_Synchronization-{D3B6EC15-248A-4C76-903E-7ED399B044EF}.job"
- C:\WINDOWS\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-05 08:20:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-05 8:24:05 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-05 13:23:59
ComboFix2.txt 2007-12-01 19:20:34
ComboFix3.txt 2007-12-01 16:24:24
.
2007-12-11 23:50:45 — E O F —
Post #5 last edited
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:19 AM, on 1/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Trend Micro\HijackThis\Scanner.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 9746 bytes
Post #6 last edited
FYI: I renamed HJT in both the Trendmicro folder and on my desktop to "scanner." I did notice that when I check the properties of the desktop icon it says I have version 1.0.0.1. I used your link to download it. However, when I go to Trendmicro's website they advertise version 2.0.2. Did I err somewhere? Thanks, Jeff
Post #7
Hello Jeff,

Hijackthis is fine, your running the latest version. Originally from the Bronx myself.

Open Notepad and copy all the text inside the quote box by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above File::

File::
C:\WINDOWS\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
C:\WINDOWS\system32\VCCLSID.exe
C:\WINDOWS\system32\SrchSTS.exe
C:\WINDOWS\system32\Process.exe
C:\WINDOWS\system32\dumphive.exe
C:\WINDOWS\system32\WS2Fix.exe

Folder::
C:\VundoFix Backups


Save this as CFScript to your desktop.

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

[external image: Posted Image]


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.




Please download SuperAntiSpyware
Install the program
  • Run SuperAntiSpyware and click: Check for updates
  • Once the update is finished, on the main screen, click: Scan your computer
  • Check: Perform Complete Scan
  • Click Next to start the scan.
Superantispyware scans the computer, and when finished, lists all the infections found.
Make sure everything found has a check next to it, and press: Next
Then, click Finish

It is possible that the program asks to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
  • Click: Preferences
  • Click the Statistics/Logs tab
  • Under Scanner Logs, double-click SuperAntiSpyware Scan Log
It opens in your default text editor (such as Notepad)

Please provide the SuperAntiSpyware log in your reply, as well as a new HijackThis log.


Post the New Combofix log, the SAS log and a New HJT log please
Post #8
Cool, Ken. I move here to L.I. about 10 years ago. Do we see anything major? And is youtube becoming a danger like sites such as myspace?

ComboFix 08-01-04.1 - Jeff 2008-01-05 15:20:57.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.585 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix(2).exe
Command switches used :: C:\Documents and Settings\Jeff\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\WINDOWS\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
C:\WINDOWS\system32\dumphive.exe
C:\WINDOWS\system32\Process.exe
C:\WINDOWS\system32\SrchSTS.exe
C:\WINDOWS\system32\VCCLSID.exe
C:\WINDOWS\system32\WS2Fix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\VundoFix Backups
C:\VundoFix Backups\addmorefiles.txt
C:\VundoFix Backups\cfhkj.ini.bad
C:\VundoFix Backups\jkhfc.dll.bad
C:\WINDOWS\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
C:\WINDOWS\system32\dumphive.exe
C:\WINDOWS\system32\Process.exe
C:\WINDOWS\system32\SrchSTS.exe
C:\WINDOWS\system32\VCCLSID.exe
C:\WINDOWS\system32\WS2Fix.exe

.
((((((((((((((((((((((((( Files Created from 2007-12-05 to 2008-01-05 )))))))))))))))))))))))))))))))
.

2008-01-05 08:30 . 2008-01-05 08:30 d——– C:\Program Files\Trend Micro
2008-01-05 08:04 . 2008-01-05 08:04 d–h—– C:\WINDOWS\PIF
2008-01-03 17:23 . 2008-01-03 17:23 d——– C:\Documents and Settings\Administrator\Application Data\Webroot
2008-01-03 16:17 . 2008-01-03 16:17 d——– C:\Documents and Settings\Administrator\Application Data\Lavasoft
2008-01-03 15:54 . 2008-01-03 15:54 d——– C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-01-01 12:13 . 2008-01-01 12:15 d——– C:\Documents and Settings\Jeff\Application Data\Otto
2008-01-01 12:13 . 2008-01-01 12:15 d——– C:\Documents and Settings\All Users\Application Data\Otto
2007-12-30 17:51 . 2007-12-30 17:51 d——– C:\Program Files\RcvSystem
2007-12-23 07:56 . 2007-12-23 07:56 d——– C:\Documents and Settings\Carolyn\Application Data\Grisoft
2007-12-23 00:47 . 2007-12-23 00:47 d——– C:\Documents and Settings\Jeff\Application Data\Grisoft
2007-12-23 00:47 . 2007-12-23 00:47 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-23 00:47 . 2007-05-30 07:10 10,872 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-12-23 00:08 . 2007-12-23 00:08 d–hs—- C:\found.000
2007-12-16 15:30 . 2007-12-16 15:30 d——– C:\WINDOWS\Downloaded Installations
2007-12-16 15:30 . 2008-01-01 18:05 d——– C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-16 10:12 . 2007-12-16 10:12 60,968 –a—— C:\Documents and Settings\Administrator\GoToAssistDownloadHelper.exe
2007-12-16 10:10 . 2007-12-16 10:10 d——– C:\Documents and Settings\Administrator\Application Data\Talkback
2007-12-16 09:32 . 2007-12-16 09:32 d——– C:\Program Files\ImTOO
2007-12-06 21:07 . 2007-12-06 21:07 102,400 –a—— C:\WINDOWS\system32\SampleGrabber.ax

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-05 20:25 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-05 20:21 6,736 —-a-w C:\WINDOWS\system32\drivers\PROCEXP90.SYS
2008-01-05 12:52 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-01-02 00:18 4,182 —-a-w C:\WINDOWS\system32\tmp.reg
2008-01-01 23:05 ——— d—–w C:\Program Files\Yahoo!
2007-12-23 06:14 ——— d—–w C:\Program Files\DIGStream
2007-12-22 12:05 ——— d—–w C:\Program Files\Norton Internet Security
2007-12-08 15:31 805 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-08 15:31 60,800 —-a-w C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-08 15:31 123,952 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-08 15:31 10,740 —-a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-08 15:31 ——— d—–w C:\Program Files\Symantec
2007-12-04 22:07 164 —-a-w C:\install.dat
2007-12-02 16:10 ——— d—–w C:\Documents and Settings\Carolyn\Application Data\Webroot
2007-12-01 22:55 ——— d—–w C:\Program Files\Optimum Online
2007-12-01 04:57 43,696 —-a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-12-01 04:57 317,616 —-a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-12-01 04:57 279,088 —-a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-12-01 04:57 10,549 —-a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-12-01 04:57 10,549 —-a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-12-01 04:57 10,545 —-a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-12-01 04:57 1,430 —-a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-12-01 04:57 1,421 —-a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-12-01 04:57 1,415 —-a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-26 20:45 ——— d—–w C:\Documents and Settings\NetworkService\Application Data\Webroot
2007-11-21 22:33 ——— d—–w C:\Program Files\Common Files\Apple
2007-11-21 22:33 ——— d—–w C:\Program Files\Apple Software Update
2007-11-21 22:33 ——— d—–w C:\Documents and Settings\All Users\Application Data\Apple
2007-11-21 22:13 ——— d—–w C:\Program Files\Innovative Solutions
2007-11-21 21:24 ——— d—–w C:\Program Files\Webroot
2007-11-21 21:24 ——— d—–w C:\Program Files\AskSBar
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\LocalService\Application Data\Webroot
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\Jeff\Application Data\Webroot
2007-11-21 21:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Webroot
2007-11-21 21:20 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-21 21:18 ——— d—–w C:\Program Files\Citrix
2007-11-21 21:18 ——— d—–w C:\Documents and Settings\All Users\Application Data\Citrix
2007-11-21 21:17 60,968 —-a-w C:\Documents and Settings\Jeff\GoToAssistDownloadHelper.exe
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-29 22:35 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 22:40 222,720 —-a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-24 22:51 316784 –a—— C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2007-10-20 20:39 116088 –a—— C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88}
{2318C2B1-4965-11D4-9B18-009027A5CD4F}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-24 22:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 06:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"AdobeUpdater"="C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe" [2007-03-01 09:37 2321600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 00:11 132496]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 14:42 1404928]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-24 23:53 714608]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2005-07-22 21:33 176128]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 11:24 49152]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 19:51 233472]
"HostManager"="C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe" [2006-09-25 19:52 50736]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 13:56 64512]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-11-07 05:20 122940]
"CTxfiHlp"="CTXFIHLP.EXE" [2006-08-11 14:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE]
"CTHelper"="CTHELPER.EXE" [2006-08-11 14:56 17920 C:\WINDOWS\CTHELPER.EXE]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-10-23 15:18 51048]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-09 21:05 344064]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25 6731312]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 16:40 5367608]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2007-01-29 21:46:25]
Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1997-07-11]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll 2007-11-21 16:18 10792 C:\Program Files\Citrix\GoToAssist\480\g2awinlogon.dll

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" [2007-10-23 15:18]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 19:27]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2007-05-29 13:55]
S3 GoToAssist;GoToAssist;"C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe" Start=service []
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 19:27]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-01-01 17:55:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-01 01:00:10 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Jeff.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
"2008-01-05 12:35:32 C:\WINDOWS\Tasks\User_Feed_Synchronization-{D3B6EC15-248A-4C76-903E-7ED399B044EF}.job"
- C:\WINDOWS\system32\msfeedssync.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-05 15:25:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-05 15:26:31
ComboFix-quarantined-files.txt 2008-01-05 20:26:26
ComboFix2.txt 2008-01-05 13:24:05
ComboFix3.txt 2007-12-01 19:20:34
ComboFix4.txt 2007-12-01 16:24:24
.
2007-12-11 23:50:45 — E O F —
Post #10
Thanks, Ken. We stay aware from myspace.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/05/2008 at 04:12 PM

Application Version : 3.9.1008

Core Rules Database Version : 3374
Trace Rules Database Version: 1369

Scan type : Complete Scan
Total Scan Time : 00:34:16

Memory items scanned : 551
Memory threats detected : 0
Registry items scanned : 5525
Registry threats detected : 12
File items scanned : 29664
File threats detected : 3

Adware.AdSponsor/ISM
HKLM\Software\Classes\CLSID\{1BAC9A2A-4755-43c3-A430-D3512C5B8A4E}
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}#AppID
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\Implemented Categories
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\InprocServer32
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\InprocServer32#ThreadingModel
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\ProgID
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\TypeLib
HKCR\CLSID\{1BAC9A2A-4755-43C3-A430-D3512C5B8A4E}\VersionIndependentProgID
C:\PROGRAM FILES\QDRDRIVE\QDRDRIVE8.DLL
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\{1BAC9A2A-4755-43c3-A430-D3512C5B8A4E}
C:\SYSTEM VOLUME INFORMATION\_RESTORE{A4FDD816-FF89-4E21-9E9E-EC352C06169D}\RP16\A0105190.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{A4FDD816-FF89-4E21-9E9E-EC352C06169D}\RP16\A0105195.EXE

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:36:10 PM, on 1/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\Scanner.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1187411301\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 9649 bytes
Post #12
SAS looks like a great program, Ken, thanks. At one point the Norton kicked up and said it blocked a ISMonitor trojan during the scan, but that was it. Your website looks good as well; I will frequent often to keep up with new programs. The computer seems to be running well. Should I uninstall any of the programs we used for the cleanup?
Post #13
Combofix will remove ISA Monitor and did not pick it up so I think your ok.

Here are some tips and free programs to install to help keep you more secure. If your ever in a site that asks you to download a Codec to view the page properly, get out of that site. If you ever get a pop up telling you your computer is at risk, click here for a free scan, don't do it, your not infected but you will be if you click that link.


Malware Complaints
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.


  • How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports

Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.


Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.5
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 2.0.0.6 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
  • Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't access the internet without it.

Glad we could help

Safe Surfn
Ken
Post #14
Thanks again, Ken. These latest bouts with malware have definitely altered my family's web surfing habits. Before we close, I was wondering if you could comment on the effectiveness of my protection programs. I seem to be stockpiling them, and I read that often two many of the same type is not good. Are there any that I can remove? Also, do I need to be concerned with the files AskSBar and GoToAssist in my program files? Norton Anti-Virus with Firewall SpySweeper AdAware CCleaner Smitfruad ATF Cleaner AVG Combo Fix Vundo Fix SuperAntiSpyware Advanced Uninstaller Pro 2006 HiJackThis
Post #15
Hello,

Like I pointed out, you should only have ONE ANTI VIRUS AND ONE FIREWALL installed. But you can have a few Anti Spyware apps running. If you use a router with a firewall, thats fine as you can have one Software and One Hardware firewall installed.


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


    • [external image: Posted Image]

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


Both AVG Anti Spyware and Spysweeper can use some resources, so if you have not paid for them, I would uninstall one, your choice.
Norton Anti-Virus with Firewall < – :thumbup:
SpySweeper <– :thumbup:
AdAware <– :thumbup:
CCleaner <– :thumbup:
ATF Cleaner<– :thumbup:
AVG Anti Spyware <– :thumbup:
SuperAntiSpyware <– :thumbup:
HiJackThis <– You can leave this on your system, hopefully you won't need it again. But please do not ever take it on your own to remove entries, removing the wrong ones can be fatal.

Advanced Uninstaller Pro 2006 <– Your call on this one

Smitfruad <– Drag these to the trash
Vundo Fix

Hope this helps,
Ken :)

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