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Spyware / Malware / Virus Removal

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi guys, I am currently connected to internet via college network, and for the past few days the network keeps suspending my internet access citing that I have a worm/trojan virus as indicated by my network activity. I have done a full system scan with a Symantec antivirus (up-to-date) and spybot S&D (up-to-date) but couldn't find the EVIL virus. Thanks a TON in advance for your help!!!

Here's the result of my HijackThis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:17 AM, on 12/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\David Chang\Desktop\HiJackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [EfreeSoft Boss Key] C:\Program Files\Mgboss\mgboss.exe -min
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Soft191 Panic Station - Auto start] C:\Program Files\Soft191\Soft191 Panic Station\PS.EXE
O4 - HKCU\..\Run: [ResChanger 2005] C:\Program Files\ResChanger 2005\ResChanger2005.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [jviewer] c:\program files\jviewer\jviewer.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.kdb.co.kr
O15 - Trusted Zone: *.nprotect.co.kr
O15 - Trusted Zone: *.nprotect.com
O15 - Trusted Zone: *.nprotect.net
O15 - Trusted Zone: http://*.wedisk.co.kr
O15 - Trusted Zone: http://*.wedisk.net
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/games/hamsterball/…tgameloader.cab
O16 - DPF: {04E7BADF-F3B9-420D-B82D-8D8CADEFE4F9} (CyImage2Ctl Class) - http://cyimg8.cyworld.com/ImageUpload/CyIm…pload_10217.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {32E08E96-5B55-47AE-87EC-DE8FDF9266E3} (Jviewer Control) - http://208.70.74.58/Jviewer.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games ?Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {474AD63A-9B7E-40FE-8E4E-7067CC0F8D3D} (IB_OnAir.IBOnAir) - http://ionair.sbs.co.kr/onair/IB_OnAir.CAB
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5C899971-E9D6-4496-8077-98378408E340} (MPControl Control) - http://mplay.sbs.co.kr/players/SBSiMPControl.cab
O16 - DPF: {6368221B-31D9-4BE6-8937-B4F37B3930B8} (NpZoneMgr Control) - http://update.nprotect.net/npzone/kdb_vista/npZoneMgr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1150346317937
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1164140577078
O16 - DPF: {7513B187-5954-4C64-ABF4-E652FE899F24} (Wedisk Control) - http://www.wedisk.co.kr/app/WeDisk.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://messenger.zone.msn.com/EN-US/a-LUXR/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {8FA141C5-29D7-4408-A57B-619C463ED7BB} (Cychannel_Club1_10.UserControl1) - http://club.cyworld.com/cychannel_club/Cyc…lubmain1_11.CAB
O16 - DPF: {93F79C47-F414-4EEE-95C5-A0F0ACE59A0E} (ALDx Class) - http://www.altools.co.kr/ALDX.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games ?Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab60231.cab
O16 - DPF: {A1832535-5218-42F9-8959-19E2BCABFABF} (INIwallet50 Control) - http://plugin.inicis.com/wallet50/INIwallet50.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {A671DC03-71D0-4CF0-895C-7D4A248FC1F1} (skcbgmset Class) - http://cyimg7.cyworld.nate.com/cymusic/package/skcbgmset.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {BCEF5CDE-BAD4-4532-A30B-9D16D502DE69} (BugsInstallEx Control) - http://install.bugs.co.kr/install/BugsInstallerEx.cab
O16 - DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} (HanSetupCtrl1010 Class) - http://www.hangame.com/common/HanSetup1010.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://www.cramster.com/DRM/Client/FileOpen.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} - http://update.nprotect.net/nprotect/kdb/npkcx.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://www.shockwave.com/content/cinematyc…inematycoon.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games ?Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {DA54C9C1-8109-43C9-9C80-E4210CEDF147} (EzwonSession Control) - http://www.wedisk.co.kr/app/EzwonSessionCtl.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled…ploader_v10.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab56986.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: spxcoins32 - C:\WINDOWS\SYSTEM32\spxcoins32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 13243 bytes
Post #2
Hi fang56,

I'm not seeing anything obviously malicious in your log. I would like you to check one file first before we do any scans though.

You may need to enable hidden files and folders to see this file.

We need to make sure all hidden files are showing so please:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Please reverse this process once the fix is complete.


Please go to http://virusscan.jotti.org, click on Browse, and upload the following file for analysis:

C:\WINDOWS\SYSTEM32\spxcoins32.dll

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.

If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html
http://www.virustotal.com/en/indexf.html
Post #3
Hey indigenus I have scanned spxcoin32.dll file as you requested and here's the result of the scan. Scan taken on 22 Dec 2007 18:38:30 (GMT) A-Squared Found nothing AntiVir Found TR/Hijacker.Gen ArcaVir Found nothing Avast Found Win32:Small-IKB AVG Antivirus Found Downloader.Small.60.AO BitDefender Found nothing ClamAV Found nothing CPsecure Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing F-Secure Anti-Virus Found nothing Fortinet Found nothing Ikarus Found Virus.Win32.Small.IKB Kaspersky Anti-Virus Found nothing NOD32 Found nothing Norman Virus Control Found nothing Panda Antivirus Found nothing Rising Antivirus Found nothing Sophos Antivirus Found nothing VirusBuster Found nothing VBA32 Found nothing Zoner Antivirus Found nothing ————————
Post #4
Well only a couple of them found anything bad. I cannot find anything on that file so I think we should go ahead and fix the entry with HJT. Let's also just rename the file for now instead of deleting it in case it is valid.

Do a System Scan Only. Put a Check in the box on the left side on this:

O20 - Winlogon Notify: spxcoins32 - C:\WINDOWS\SYSTEM32\spxcoins32.dll

Then close all windows except this one and press Fix checked.

Now rename that file to something like spxcoins.dll.vir

Reboot and see if you still have issues. I would also advise some scans.

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now
    change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.
Close all open windows.



Please download ATF Cleaner here by Atribune. This program is for XP and Windows 2000 only.
It does not require any installation and uses minimal system resources. It is set up to clean IE, FireFox and Opera, and detects the browsers you have and grays out the other(s).
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Recommend UNCHECKING COOKIES if you rely on system remembered passwords.
  • Click the Empty Selected button.

    If you use Firefox browser
  • Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser
  • Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


We Now Need To Boot Into Safemode Now

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine,
amount of memory, hard drives installed etc (BOOT SCREEEN).
At this point you should gently tap the F8 key repeatedly until you are presented with a Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


Run AVG


  • Click on Scanner on the toolbar.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button This must done before saving the report
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
      [external image: Posted Image]
  • Right-click the AVG Tray Icon and select Exit.
  • Now copy the report back to this topic.


Restart into normal mode and post the AVG Log and a new HJT Log. Also how are things now
Post #5
Hi, I was notified that you are being helped over at BestTechie and have gotten further than you did here. Posting across multiple forums just makes more work for all of us, and can confuse you and cause problems with your PC. I will close this thread. And, you posted over at Castle Cops but had not yet received a response, I will look into closing that thread also. Good luck, Dave
Post #6
Your post has been Moved, Closed or Edited for one of the following reasons:

1.) You posted multiple topics and only one is required

2.) You are spamming links to other places without approval

3.) You have posted your hijackthis log to the wrong forum:
( http://forums.whatthetech.com/HijackThis_L…emoval_f27.html ) <— correct forum for HijackThis Logs

4.) Abusive language or other problems in your text

5.) Your log is too old (20 days or more) and no replies from you after a volunteer tried to help you

If you came here for help, and you have not posted a Hijackthis log to the proper forum, then you may do so now, if you came here to spam or abuse, you will be dealt with harsher on your next offense

This is a family oriented forum to help those that need help.

==============================

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