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Spyware / Malware / Virus Removal

[Resolved] Malware: Virtumonde.exe Help!

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I was in a coffee shop for a couple hours on an unsecured wireless network and ran my antivirus (Lavasoft Ad-aware) and it showed up with this virtumonde malware infection that it could not delete. I then looked it up on the internet and tried to delete it myself. I ended up finding a file that said it would remove the malware completely. I restarted my computer, blue screen came up upon start and said "C:windows/system32/fccbccc.dll" had been deleted. My computer is still running ridiculously slow although my anti-virus doesn't show the malware is still present. Please help me!
-Gifford06


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:20 PM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Gifford\Desktop\Protection Tools\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe
O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 6835 bytes
Post #2 last edited

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Hi Gifford06

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)

You appear to have one of the Vundo varients, this one hides from HijackThis, so it is necessary to re-name it so we can see what's being hidden.
  • Go to C:\Documents and Settings\Gifford\Desktop\Protection Tools
  • Rename HijackThis.exe to FredFlintstone.exe
  • Run a new scan with HJT (FredFlintstone) and send me the new log please.
Post #3
Alright i appreciate your help Gary R here is my new HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:48 PM, on 12/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Gifford\Desktop\Protection Tools\FredFlintstone.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1B838049-643E-4F88-99FB-4AE1CE4C4136} - C:\WINDOWS\system32\ljhhi.dll
O2 - BHO: {17bd03a0-10e1-a08b-7c74-676828b55b49} - {94b55b82-8676-47c7-b80a-1e010a30db71} - C:\WINDOWS\system32\fhxklbag.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: 0 - {F36DDB87-3E42-4703-A89B-BE99C041D1FA} - C:\Program Files\ComPlus Applications\sahuvo.dll (file missing)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe
O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
O4 - HKLM\..\Run: [148bba47] rundll32.exe "C:\WINDOWS\system32\pdedjyww.dll",b
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab
O20 - Winlogon Notify: ddcaywx - ddcaywx.dll (file missing)
O20 - Winlogon Notify: fccbccc - fccbccc.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7823 bytes
Post #4
Hi Gifford06,

OK, as I suspected you've got Vundo. Sorry about the extra log you had to post, but I needed to be sure, it's important we treat you for the right infection.

Right, before we start I notice you've got signs of two Anti-Virus programmes on your computer (F-Prot and Trend Micro). It is important that you only have one Anti-Virus, more than one and they wil conflict with each other. It is possible to run two AVs, but only if you switch off the real-time protection on one of the programmes and use it as an on-demand scanner only.

I'd advise you to uninstall one of them.

Now to get down to removing your infection.

  • Download combofix.exe by sUBs to your Desktop.
  • Alternate Download
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log for you. Post that log in your next reply please, along with a new HJT log. (it can also be found at C:\Combofix.txt)
IMPORTANT
  • Do not use your computer while Combofix is running.
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

There are a whole lot of varieties of Vundo, so this first run may not remove everything, but the log it produces will let me know what else needs to be taken care of. Even if your symptoms disappear it is important that I see the log. If we leave any of the infection in place it has the ability to re-generate.
Post #5
Alright I ran the combofix.exe and obtained a fresh HJT file here they are:

ComboFix 07-12-09.1 - Gifford 2007-12-09 12:17:57.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.517 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\Protection Tools\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Administrator\Desktop\Live Safety Center.lnk
C:\Documents and Settings\Administrator\Desktop\Online Security Guide.lnk
C:\Documents and Settings\Administrator\Favorites\Online Security Guide.lnk
C:\Documents and Settings\All Users\Start Menu\Live Safety Center.lnk
C:\Documents and Settings\Gifford\Application Data\install.dat
C:\Documents and Settings\Gifford\Favorites\Online Security Guide.lnk
C:\Documents and Settings\Gifford\My Documents\FNTS~1
C:\Documents and Settings\Gifford\My Documents\FNTS~1\F?nts\
C:\Documents and Settings\LocalService\Application Data\NetMon
C:\Documents and Settings\LocalService\Application Data\NetMon\domains.txt
C:\Documents and Settings\LocalService\Application Data\NetMon\log.txt
C:\Documents and Settings\NetworkService\Application Data\NetMon
C:\Documents and Settings\NetworkService\Application Data\NetMon\domains.txt
C:\Documents and Settings\NetworkService\Application Data\NetMon\log.txt
C:\Program Files\outerinfo
C:\Program Files\outerinfo\Terms.rtf
C:\WA7P
C:\WINDOWS\cookies.ini
C:\WINDOWS\mrofinu72.exe
C:\WINDOWS\system32\fhxklbag.dll
C:\WINDOWS\system32\ihhjl.ini
C:\WINDOWS\system32\ihhjl.ini2
C:\WINDOWS\system32\ljhhi.dll
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\pdedjyww.dll
C:\WINDOWS\system32\qneiehst.dll
C:\WINDOWS\system32\stera.job
C:\WINDOWS\system32\tsheienq.ini
C:\WINDOWS\system32\wcjcqpxw.dll
C:\WINDOWS\system32\wwyjdedp.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
——-\LEGACY_CMDSERVICE
——-\LEGACY_DOMAINSERVICE
——-\LEGACY_NETWORK_MONITOR
——-\DomainService


((((((((((((((((((((((((( Files Created from 2007-11-09 to 2007-12-09 )))))))))))))))))))))))))))))))
.

2007-12-09 12:02 . 2007-12-09 12:02 74,304 –a—— C:\WINDOWS\system32\fgibqkmt.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-04 02:54 ——— d—–w C:\Documents and Settings\Gifford\Application Data\U3
2007-12-04 02:38 ——— d—–w C:\Documents and Settings\Gifford\Application Data\uTorrent
2007-12-03 02:50 ——— d—–w C:\Program Files\RootKit Hook Analyzer
2007-11-30 07:39 71,192 —-a-w C:\Documents and Settings\Gifford\Application Data\GDIPFONTCACHEV1.DAT
2007-11-27 08:29 ——— d—–w C:\Program Files\World of Warcraft
2007-11-20 02:07 ——— d—–w C:\Program Files\SpywareBlaster
2007-11-01 04:19 ——— d—–w C:\Program Files\Lavasoft
2007-11-01 03:03 ——— d—–w C:\Documents and Settings\All Users\Application Data\Avg7
2007-11-01 02:59 ——— d—–w C:\Program Files\FRISK Software
2007-11-01 00:01 ——— d—–w C:\Program Files\MSN Messenger
2007-11-01 00:00 ——— d—–w C:\Documents and Settings\All Users\Application Data\FRISK Software
2007-10-31 22:18 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-10-31 22:17 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2007-10-30 03:48 ——— d—–w C:\Program Files\Registrar Lite
2007-10-29 23:21 ——— d—–w C:\Documents and Settings\Administrator\Application Data\AVG7
2007-10-27 04:52 6,021,344 —-a-w C:\Program Files\Firefox Setup 2.0.0.8.exe
2007-10-27 04:10 ——— d—–w C:\Program Files\Common Files\Real
2007-10-27 04:09 ——— d—–w C:\Program Files\MUSICMATCH
2007-10-27 00:15 ——— d—–w C:\Documents and Settings\Gifford\Application Data\ESRI
2007-10-22 16:48 579,808 —-a-w C:\WINDOWS\system32\drivers\FStopW.sys
2007-10-16 02:46 ——— d—–w C:\Program Files\ESRI
2007-10-16 02:41 ——— d—–w C:\Program Files\Common Files\ESRI
2007-10-16 02:41 ——— d—–w C:\Documents and Settings\All Users\Application Data\ESRI
2007-10-16 02:40 ——— d—–w C:\Program Files\ArcGIS
2007-10-16 02:39 ——— d—–w C:\Program Files\Leica Geosystems
2007-10-14 00:36 ——— d—–w C:\Program Files\Mozilla Firefox(2)
2007-10-09 19:32 ——— d—–w C:\Documents and Settings\All Users\Application Data\Autodesk
2007-02-13 06:47 49 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb41.dat
2007-02-13 06:47 382 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb1942.dat
2007-02-13 06:45 20,480 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb4827.dat
2007-02-13 06:45 151 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb292.dat
2007-02-13 06:45 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb2391.dat
2007-01-07 23:16 9,216 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb8467.dat
2007-01-07 23:16 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb6334.dat
2007-01-07 23:16 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb5436.dat
2007-01-07 23:16 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb4604.dat
2007-01-07 23:16 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb3902.dat
2007-01-07 23:16 0 —-a-w C:\Documents and Settings\Gifford\Application Data\internaldb153.dat
2006-05-25 23:50 56 –sh–r C:\WINDOWS\system32\B05471EE61.sys
2006-05-25 23:50 3,766 –sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F36DDB87-3E42-4703-A89B-BE99C041D1FA}]
C:\Program Files\ComPlus Applications\sahuvo.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 11:54]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-01 13:51]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 10:09]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2005-10-07 04:13]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 15:48]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-05 20:05]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" []
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 14:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 08:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 08:44]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-26 23:02]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" []
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" []
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [2003-06-26 17:50]
"DXDllRegExe"="dxdllreg.exe" []
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-02-12 12:38]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-10-30 09:36]
"plite731"="C:\WINDOWS\plite731.exe" []
"F-PROT Antivirus Tray application"="C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2007-10-24 13:28]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 03:44:06]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-02-20 11:46:51]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-05-28 21:31:38]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ddcaywx]
ddcaywx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccbccc]
fccbccc.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]
@="Service"

R0 FPAV_RTP;FPAV_RTP;C:\WINDOWS\system32\drivers\FStopW.sys
R2 FPAVServer;F-PROT Antivirus for Windows system;"C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe"
S3 O2SCBUS;O2Micro SmartCardBus Reader;C:\WINDOWS\system32\DRIVERS\ozscr.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{03e9c7c2-6b97-11dc-aaa7-0014a54f4ad2}]
\Shell\AutoRun\command - E:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{92ce4f43-8c90-11dc-aac0-0014a54f4ad2}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d513f820-5595-11dc-aa9c-0014a54f4ad2}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a

.
Contents of the 'Scheduled Tasks' folder
"2007-07-29 20:16:07 C:\WINDOWS\Tasks\HP DArC Task #Hewlett-Packard#hp psc 1300 series#1148778149.job"
- C:\Program Files\HP\hpcoretech\comp\hpdarc.exe0/#Hewlett-Packard#hp psc 1300 series#1148778149
.
——————— DLLs Loaded Under Running Processes ———————

PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156]
-> C:\DOCUME~1\Gifford\LOCALS~1\Temp\vwiiolfvTER.dll
.
**************************************************************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-09 12:34:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-09 12:35:43 - machine was rebooted
.
— E O F —
And the HJT report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:38:34 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Gifford\Desktop\Protection Tools\FredFlintstone.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: 0 - {F36DDB87-3E42-4703-A89B-BE99C041D1FA} - C:\Program Files\ComPlus Applications\sahuvo.dll (file missing)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe
O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab
O20 - Winlogon Notify: ddcaywx - ddcaywx.dll (file missing)
O20 - Winlogon Notify: fccbccc - fccbccc.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7608 bytes

Thanks again for your help Gary -Gifford06
Post #6
OK, still some work to do.

I see you still have both Trend Micro and F-Prot on your computer, please re-read the comments in my last post. This is not a good idea as they will conflict with each other giving less not more protection.

Run a scan with HJT and when finished check the following items (if found).

O2 - BHO: 0 - {F36DDB87-3E42-4703-A89B-BE99C041D1FA} - C:\Program Files\ComPlus Applications\sahuvo.dll (file missing)

O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe

O20 - Winlogon Notify: ddcaywx - ddcaywx.dll (file missing)

O20 - Winlogon Notify: fccbccc - fccbccc.dll (file missing)



Now close all open windows and click Fix Checked to remove them.

Download OTMoveIt by OldTimer to your Desktop.
  • Double click OTMoveIt.exe to launch it.
  • Copy/Paste the contents of the box below into the left hand pane of OTMoveIt.

C:\WINDOWS\system32\fgibqkmt.exe
C:\Documents and Settings\Gifford\Application Data\internaldb41.dat
C:\Documents and Settings\Gifford\Application Data\internaldb1942.dat
C:\Documents and Settings\Gifford\Application Data\internaldb4827.dat
C:\Documents and Settings\Gifford\Application Data\internaldb292.dat
C:\Documents and Settings\Gifford\Application Data\internaldb2391.dat
C:\Documents and Settings\Gifford\Application Data\internaldb8467.dat
C:\Documents and Settings\Gifford\Application Data\internaldb6334.dat
C:\Documents and Settings\Gifford\Application Data\internaldb5436.dat
C:\Documents and Settings\Gifford\Application Data\internaldb4604.dat
C:\Documents and Settings\Gifford\Application Data\internaldb3902.dat
C:\Documents and Settings\Gifford\Application Data\internaldb153.dat
C:\WINDOWS\system32\B05471EE61.sys
C:\WINDOWS\plite731.exe
C:\DOCUME~1\Gifford\LOCALS~1\Temp\vwiiolfvTER.dll

  • Click the Move It button.
  • The list will be processed and the results will appear in the right hand pane.
  • If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
  • When finished click Exit to exit the programme.
  • A log C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log will be created (where mmddyyyy_hhmmss are numbers giving date and time the log was created).
  • Post the log back here please.

Please do an online scan with Kaspersky Online Scanner

Note: You must be using Internet Explorer as your browser as it will be necessary to install an Active X component to your computer.

Important If you have previously used Kaspersky Online Scanner (before 8th Aug 2006), you will have to uninstall the old version using Add/Remove Programs in Control Panel before you can use the new version.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings.
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK.
  • Now under select a target to scan select My Computer.
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

Summary of the logs I need from you in your next post:
  • OTMoveIt log
  • Kaspersky log
  • HJT log


Please post each log separately to prevent them being cut off by the forum post size limiter.
Post #7
Here are my three logs that you requested starting with the OT Movelt Log: C:\WINDOWS\system32\fgibqkmt.exe moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb41.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb1942.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb4827.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb292.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb2391.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb8467.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb6334.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb5436.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb4604.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb3902.dat moved successfully. C:\Documents and Settings\Gifford\Application Data\internaldb153.dat moved successfully. C:\WINDOWS\system32\B05471EE61.sys moved successfully. File/Folder C:\WINDOWS\plite731.exe not found. File/Folder C:\DOCUME~1\Gifford\LOCALS~1\Temp\vwiiolfvTER.dll not found. Created on 12/10/2007 23:11:05 Then the Kaspersky Log: ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Tuesday, December 11, 2007 1:25:08 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 11/12/2007 Kaspersky Anti-Virus database records: 479653 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ Scan Statistics: Total number of scanned objects: 60437 Number of viruses found: 6 Number of infected objects: 15 Number of suspicious objects: 0 Duration of the scan process: 01:28:23 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped C:\Documents and Settings\Gifford\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped C:\Documents and Settings\Gifford\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped C:\Documents and Settings\Gifford\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped C:\Documents and Settings\Gifford\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped C:\Documents and Settings\Gifford\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-648f7ca8.zip/vlocal.class Infected: Trojan-Downloader.Java.Agent.f skipped C:\Documents and Settings\Gifford\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-648f7ca8.zip ZIP: infected - 1 skipped C:\Documents and Settings\Gifford\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Gifford\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Gifford\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Gifford\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Gifford\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Gifford\My Documents\My Music\iTunes\iTunes Library.itl Object is locked skipped C:\Documents and Settings\Gifford\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Gifford\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\qoobox\Quarantine\C\WINDOWS\system32\fhxklbag.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.ao skipped C:\qoobox\Quarantine\C\WINDOWS\system32\pdedjyww.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.bjc skipped C:\qoobox\Quarantine\C\WINDOWS\system32\qneiehst.dll.vir Infected: not-a-virus:AdWare.Win32.Virtumonde.bjc skipped C:\qoobox\Quarantine\C\WINDOWS\system32\wcjcqpxw.dll.vir Infected: not-a-virus:AdWare.Win32.SuperJuan.ao skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP26\A0001897.dll Infected: not-a-virus:AdWare.Win32.AdBand.e skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP26\A0001900.exe Infected: not-a-virus:AdWare.Win32.Agent.vv skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0002123.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.ao skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0002124.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.bjc skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0002125.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.bjc skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0002126.dll Infected: not-a-virus:AdWare.Win32.SuperJuan.ao skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP31\change.log Object is locked skipped C:\WINDOWS\7-7c15eb3352bcc3049d7e9e974ad283bf.exe/stream/data0002 Infected: not-a-virus:AdWare.Win32.Beginto.f skipped C:\WINDOWS\7-7c15eb3352bcc3049d7e9e974ad283bf.exe/stream Infected: not-a-virus:AdWare.Win32.Beginto.f skipped C:\WINDOWS\7-7c15eb3352bcc3049d7e9e974ad283bf.exe NSIS: infected - 2 skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{441D5C0D-8067-4C52-B634-C0087A34E36A}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\DEFAULT Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SYSTEM Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. and then the HJT log on the next post…
Post #8
HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:25:45 AM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Gifford\Desktop\Protection Tools\FredFlintstone.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by128fd.bay128.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} - http://awbeta.net-nucleus.com/FIX/WinATS.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7002 bytes

- I deleted the F-protect Antivirus in the control panel so please let me know if there are still signs of it showing up. Sorry for the response time, and thank you so much for your help!
-Gifford06
Post #9
OK, pretty much got it all, just a couple of files from your Kaspersky log to deal with. Most of the "infections" found were the encrypted backups created by Combofix, also your System Restore files are infected, but provided you don't do a restore they cannot re-infect you, we'll clear them out shortly to take away that possibility.

  • Double click OTMoveIt.exe to launch it.
  • Copy/Paste the contents of the box below into the left hand pane of OTMoveIt.

C:\Documents and Settings\Gifford\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-648f7ca8.zip
C:\WINDOWS\7-7c15eb3352bcc3049d7e9e974ad283bf.exe

  • Click the Move It button.
  • The list will be processed and the results will appear in the right hand pane.
  • If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
  • When finished click Exit to exit the programme.
  • A log C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log will be created (where mmddyyyy_hhmmss are numbers giving date and time the log was created).

Check the log and make sure the files have been moved. If not (unless files not found), then let me know.

If files moved OK.

Let's clear out the programmes we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately. Besides they're updated regularly so won't be of any use against future infections
  • Double click OTMoveIt.exe to launch the programme.
  • Click on the CleanUp! button.
  • OTMoveIt will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • You will be prompted to allow the clean up procedure, click Yes
  • When finished exit out of OTMoveIt
  • Now delete OTMoveIt.exe (if present).

As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?
  • If you are let me know about them.
  • If not it's time to make your computer more secure.
Below are a series of recommendations which will help you keep more secure online.

Obviously you have already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

THESE STEPS ARE VERY IMPORTANT

Lets reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to clean the restore points.
  • Turn off System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
  • Reboot.
  • Turn ON System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • UN-Check *Turn off System Restore*.
    • Click Apply, and then click OK.
  • NOTE: only do this once, NOT on a regular basis.
Update your Java.
Older versions have vulnerabilities that malware can and are using to infect systems.

Please follow these steps to remove older version Java components. This is important as it's still possible to get infected through an old install even if you're using the latest version of Java.

  • Close any programmes you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Download the latest version of Java Runtime Environment (JRE) 6u3, and install it to your computer.

Updating Windows and Internet Explorer
It is essential you keep your Operating System up to date with all the latest patches. The bad guys watch for the latest exploits, as soon as Microsoft brings out a patch, the bad guys will bring out an infection to exploit that vulnerability. If you don't have all the latest patches your computer is vulnerable. Please go to the windows update site and get the critical updates.

Use a "secure" browser
Install Internet Explorer 7 or an alternative browser like Firefox or Opera for more secure surfing.
Please remember that there is no such thing as a totally secure browser. Your browsing habits will be the major factor in determining just how safe you are online. If you visit, Crack/Warez sites, Porn sites, or other sites of a questionable nature, you still run a severe risk of getting infected.

The following are free programs that are designed to keep your computer clean. A brief description is included with each item, click on name to go to download site.

  • Adaware SE Personal
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  • Spybot S & D
    Spybot is a scanner like Adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and protection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
  • SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
  • IE Spyad
    It puts many bad webpages on your restricted zones LIST. This means that you can still view the "bad" webpages, but the webpages can't do certain things (such as use javascripts and cookies). Use IE Spyad for single account computers, and IE Spyad 2 for multi account computers.
  • Hosts file:
  • Make sure you read the instructions on how to install the hosts file, here.

    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
  • If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button (at the lower left hand corner of your screen)
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then double-click it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok
  • Use an Anti Virus Software - It's very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
    Computer Safety On line - LIST of free Anti virus programs
  • Use a Firewall - I cannot stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one.
  • Site Advisor This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site.

Here's links to a few articles which are well worth reading

Finally

NOW is the time you can start to hit back at the people who infected you.
[external image: Posted Image]
Please take the time to go and complain - that forum has a topic for your infection which is Vundo……… (if not, post in the Is your infection not listed here? topic). Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to government or government agencies that something will get done.

Post #10
Alright! everything seems to be running nice and smooth, thanks again for all your help Gary, couldnt have done it without your help. happy holidays -Gifford06
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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