Cleaned my computer and now have slow internet access

click on internet explorer and it wont open for long time have windows xp sometimes it opens to the no page displayed message and sometimes it opens when I click on favorite sites funny cuz the puter works fine IF I shut it off then return later it goes to internet fast I have cox cable and they wont help me..well for money they will I forgot how to turn back puter but I did do that once but the problem persists cant find any of the original softeware any takers???

click on internet explorer and it wont open for long time


have windows xp

sometimes it opens to the no page displayed message and sometimes it opens when I click on favorite sites

funny cuz the puter works fine IF I shut it off then return later it goes to internet fast

I have cox cable and they wont help me..well for money they will

I forgot how to turn back puter but I did do that once but the problem persists cant find any of the original softeware

any takers???

Welcome to WhattheTech, hoping we can help you.

What mainenance programs are you running to keep your computer fast and free of nasties?

How long is it since you emptied your temporary internet files.

Please post back with more information about your OS/XP. Is it home or pro and are you running SP/2

kind regards,

thanx for reply have cox security ..not bad also added: spybot avg.75 adaware had some mean stuff on before the major clean-up did empty temp files have xp home dunno what is sp/2?? again I cleaned this COMPAQ 2005 real good but the access to internet is super slow and its cuz I MUST have messed up WHAT?? THANX agin

Your subject says Cleaned my computer and now have slow internet access, sloooooow access. How did you clean it? What did you do? What steps did you take and why? Were you following instructions from a malware removal web site or doing this on your own?

Please provide more information, that will make it more likely someone here can help.

thanx for reply

have cox security ..not bad

also added:
spybot
avg.75
adaware

had some mean stuff on before the major clean-up

did empty temp files

have xp home

dunno what is sp/2??
again

I cleaned this COMPAQ 2005 real good

but the access to internet is super slow and its cuz I MUST have messed up

WHAT??

THANX agin

Please right click on My Computer on your desktop>scroll down to Properties, and there you will read what OS you are running. It will tell you if you have SP/2

Please read the following thread http://forums.whatthetech.com/index.php?act=SR&f=119

I am not familiar with Cox Security so cannot comment on it.

Are all your definitions up to date with all you Antispyware, and only one Antivirus program? If you have more than one Antivirus program installed they will conflict.

Are you on Dialup or Broadband? We cannot help you with your internet connection until we have much more information. Thank you for being a member here at WhattheTech, and please post back after reading the above thread.

regards,

http://answers.yahoo.com/question/index?qi…15180243AAAARmf

I followed most of the directions from this site

I used :
spybot
adaware
cwshredder
hijack this

now cox does have an anti-virus progarm

and my puter is clean now

MAYBE there is too much stuff???

or maybe its all cleaned and I triggered something

is this OS??? XP Home 2002 serive pack 2 AMD Sempron [tm} 2800+ PS I visited Tallin Estonia last summer BEST

broadband SHOULD I remove the adaware 2007??? and rely only on the cox antivirus???

I used :
spybot
adaware
cwshredder
hijack this

now cox does have an anti-virus progarm

Hi dbeach,

If you have used Hijackthis without expert advice I am almost certain you have done damage to your computer

Adaware 2007 is an Antispyware program, not an Antivirus program. Do not remove it.

If Cox Security has a Virus program and you are running AVG Antivirus also, there you will have conflict.

I see you are running Windows XP/SP2.

I suggest you follow this site and post a hijackthis log to the correct forum. Do not post on this forum please.

Click on the "site" above, read and follow all the advice. After you post your log, please have patience as the experts are very busy. Your log will be attended to in turn.

kind regards,

HI Tallin and Ztruter TAHNX Still slow as of mon11/26 I was out yesterday shopping I removed avg.75 I did a system resore and up popped system blue regisrty fixer which is nasty I then did system restore to get that off I then did hijack this and removed some junk one of which was rundel which was my old problem from OCT VIRTUMONDE spyware or some such nasty was removed by me I then ran adawre and removed 80 infections I thought all was OK now BUT This morning my puter was slow again and did its usual slow dance to this page "The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. " I wait for reply

Not something I usually recommend but if you have an XP CD, you might want to think about doing a Repair Install. It will leave your data (docs, pictures, etc) intact, just reload the XP system.

You will have to reinstall some programs, especially anti-virus and firewall but some that are installed will continue to work okay.

Would be a very good idea to backup your personal data now, no matter what you decide to do as continuing to work on this problem always raises the possibility of something going wrong, perhaps where you can no longer boot XP or the file system gets corrupted or ….

Before doing this, try resetting WinSock and TCP/IP. May help, won't do any harm:

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Taken from: http://support.microsoft.com/default.aspx?…kb;en-us;299357

TAHNX Z. Back to ya later

Z. I was able to reset this part "Reset WINSOCK entries to installation defaults: netsh winsock reset catalog" BUT got confused by this part: "Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log"

Type the command exactly as shown then press the Enter key.

netsh int ip reset reset.log

Z Do I put this in same place as other cmd?? "Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log" cuz it comes up : " the following command was not found" Listen to this .. I entered the : "netsh winsock reset catalog" last nite waited about 8 hrs to start puter and this morning the puter was slooow now I come home from work turn on the puter after a 10 hr period and the puter was fast HUH???/