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Spyware / Malware / Virus Removal

[Resolved] Desktop has Vanished

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello,
My desktop is completely blank (No icons, startup bar) aside from my wallpaper, every time i reboot there is nothing, i've had to work from task manager.


Logfile of HijackThis v1.99.1
Scan saved at 6:05:00 PM, on 11/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Vet\ISafe.exe
C:\WINDOWS\system32\14451.exe
C:\WINDOWS\system32\svchost.exe
C:\Vet\VetMsg.exe
C:\Program Files\Analyse\analyse.exe.exe
C:\WINDOWS\system32\regsvr32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://client.jogo.cn/cdn/browser/customse…msearch-en.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AdPopup - {11F09AFD-75AD-4E51-AB43-E09E9351CE16} - C:\Program Files\Common Files\CPUSH\cpush1.dll
O2 - BHO: Info cache - {385AB8C6-FB22-4D17-8834-064E2BA0A6F0} - C:\Documents and Settings\All Users\Application Data\Microsoft\PCTools\pctools.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: IEAux Class - {7605CC7C-00FD-4A5F-BAFD-828342DE6279} - C:\PROGRA~1\OCINS\ieaux.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: ff Class - {B9751A53-4494-4d7c-9732-AE3058D8145F} - C:\WINDOWS\system32\8141.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IdnSvr] C:\Program Files\OCINS\idnsvr.exe
O4 - HKLM\..\Run: [Vet Start Up] C:\VET\VET32.EXE /PROGRESSIVE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ieup] C:\Program Files\ieup\inetsvr.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Vet\CAVRID.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Access Internet Keyword - C:\Program Files\OCINS\cnrbtn.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Chinese Navigation - {B012491E-8FA4-4851-AA9B-22E33784FBAD} - C:\Program Files\OCINS\config.exe
O9 - Extra 'Tools' menuitem: Chinese Navigation - {B012491E-8FA4-4851-AA9B-22E33784FBAD} - C:\Program Files\OCINS\config.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Vet\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Fax 2Client (ms_2fax) - Unknown owner - C:\WINDOWS\system32\14451.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Vet\VetMsg.exe
Post #2
See if either of these suggestions will fix the desktop.

1. Click Start, and then click Control Panel.
2. Double-click Display, click the Desktop tab, and then click Customize Desktop.
3. Select Restore Defaults


1. Click Start, and then click Control Panel.
2. Double-click Display, click the Desktop tab, and then click Customize Desktop.
then click the web tab, then under the web pages to display on your desktop
if it has "security" you uncheck this and delete


I don't see a anti-virus program running. Get this free one.

Click HERE Click the Download Now and Save, Install, Update and run a full scan.


Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment
Post #3
Hello, and thanks for the reply :)

Since the 'start' menu at the bottom is gone, i am having trouble getting into control panel as i don't know how to access it from Task manager. I tried typing 'control panel' into new task but that didn't work. Right click is also disabled on the desktop.

Also a new problem, when windows starts up i get a message 'Error loading C:\\WINDOWS\system32\rtrjf.dll - The specified module could not be found'.
And today when i rebooted after running the anti-virus program i got this message ' Error loading C:\\WINDOWS\System32\ix32.dll - Access is denied'

The startup bar across the bottom flashed once for a second and then disappeared.

Everything seems fairly normal though, firefox and everything else are running smoothly.

Logfile of HijackThis v1.99.1
Scan saved at 4:04:38 PM, on 11/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Vet\ISafe.exe
C:\WINDOWS\system32\14451.exe
C:\WINDOWS\system32\svchost.exe
C:\Vet\VetMsg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analyse\analyse.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://client.jogo.cn/cdn/browser/customse…msearch-en.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AdPopup - {11F09AFD-75AD-4E51-AB43-E09E9351CE16} - C:\Program Files\Common Files\CPUSH\cpush1.dll
O2 - BHO: Info cache - {385AB8C6-FB22-4D17-8834-064E2BA0A6F0} - C:\Documents and Settings\All Users\Application Data\Microsoft\PCTools\pctools.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: IEAux Class - {7605CC7C-00FD-4A5F-BAFD-828342DE6279} - C:\PROGRA~1\OCINS\ieaux.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: ff Class - {B9751A53-4494-4d7c-9732-AE3058D8145F} - C:\WINDOWS\system32\8141.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IdnSvr] C:\Program Files\OCINS\idnsvr.exe
O4 - HKLM\..\Run: [Vet Start Up] C:\VET\VET32.EXE /PROGRESSIVE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ieup] C:\Program Files\ieup\inetsvr.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Vet\CAVRID.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Access Internet Keyword - C:\Program Files\OCINS\cnrbtn.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Chinese Navigation - {B012491E-8FA4-4851-AA9B-22E33784FBAD} - C:\Program Files\OCINS\config.exe
O9 - Extra 'Tools' menuitem: Chinese Navigation - {B012491E-8FA4-4851-AA9B-22E33784FBAD} - C:\Program Files\OCINS\config.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Vet\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Fax 2Client (ms_2fax) - Unknown owner - C:\WINDOWS\system32\14451.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Vet\VetMsg.exe
Post #4
Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall
Post #5
ComboFix 07-11-19.4C - Peter Murphy 2007-11-30 21:13:45.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2007-11-01 to 2007-12-01 )))))))))))))))))))))))))))))))
.

2007-11-29 14:49 d——– C:\Documents and Settings\Peter Murphy\Application Data\AVG7
2007-11-29 14:49 d——– C:\Documents and Settings\LocalService\Application Data\AVG7
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\avg7
2007-11-23 16:23 d——– C:\Program Files\Analyse
2007-11-16 14:15 d——– C:\Program Files\ieup

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-21 05:35 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\uTorrent
2007-10-31 02:20 ——— d—–w C:\Program Files\eachnet
2007-10-25 22:18 75,016 —-a-w C:\WINDOWS\system32\isafprod.dll
2007-10-25 22:18 32,264 —-a-w C:\WINDOWS\system32\drivers\vetmonnt.sys
2007-10-25 22:18 26,376 —-a-w C:\WINDOWS\system32\drivers\vet-filt.sys
2007-10-25 22:18 21,512 —-a-w C:\WINDOWS\system32\drivers\vetfddnt.sys
2007-10-25 22:18 21,128 —-a-w C:\WINDOWS\system32\drivers\vet-rec.sys
2007-10-20 20:11 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\Canon
2007-10-20 17:53 ——— d—–w C:\Program Files\SopCast
2007-10-19 20:01 3,420,085 —-a-w C:\Program Files\Setup-SopCast-2.0.1-2007-10-19.exe
2007-10-12 23:31 1,157 —-a-w C:\Program Files\changeLog.txt
2007-10-07 00:17 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\GetRightToGo
2007-09-14 20:55 20,541 —-a-w C:\WINDOWS\system32\detoured.dll
1997-06-19 06:34 39,666 —-a-w C:\WINDOWS\Fonts\français.EXE
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-20 18:15]
"AdobeUpdater"="C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe" [2007-04-04 13:41]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Vet Start Up"="C:\VET\VET32.exe" []
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-07-02 20:27]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 02:43]
"SoundMan"="SOUNDMAN.EXE" [2002-09-10 18:57 C:\WINDOWS\SOUNDMAN.EXE]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-06-01 20:49]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2004-10-13 15:04]
"ieup"="C:\Program Files\ieup\inetsvr.exe" [2007-09-28 22:55]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-10-26 14:22]
"CAVRID"="C:\Vet\CAVRID.exe" [2007-10-25 14:18]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-06-05 11:35]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-11-29 14:49]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-11-29 14:49]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
gwum.lnk - C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe [2007-07-01 13:34:58]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 20:05:56]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"= 0 (0x0)
"NoMovingBands"= 0 (0x0)
"NoCloseDragDropBands"= 0 (0x0)
"NoToolbarsOnTaskbar"= 0 (0x0)

R0 dqhyps4;dqhyps;C:\WINDOWS\system32\DRIVERS\dqhyps4.sys
R3 WMIBIOS;%WMIBIOS.ServiceName%;C:\WINDOWS\system32\Drivers\wmibios.sys
R3 WMIINFO;WMIINFO Driver;C:\WINDOWS\system32\Drivers\wmiinfo.sys
S2 vtjzzyj;vtjzzyj;\??\C:\WINDOWS\system32\drivers\vtjzzyj.sys
S3 GVCplDrv;GVCplDrv;C:\WINDOWS\system32\drivers\GVCplDrv.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5f5f67c1-890f-11dc-8582-00804825df6d}]
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Setup.pif

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{78da4c8c-4936-11dc-84e6-00804825df6d}]
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Setup.pif

.
**************************************************************************

catchme 0.3.1262 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-30 21:17:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-30 21:18:23
.
— E O F —




Logfile of HijackThis v1.99.1
Scan saved at 9:37:14 PM, on 11/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Vet\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Vet\VetMsg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Analyse\analyse.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Vet Start Up] C:\VET\VET32.EXE /PROGRESSIVE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ieup] C:\Program Files\ieup\inetsvr.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Vet\CAVRID.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Vet\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Vet\VetMsg.exe
Post #6
Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\system32\DRIVERS\dqhyps4.sys
C:\WINDOWS\system32\drivers\vtjzzyj.sys

Driver::
dqhyps4
vtjzzyj

Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5f5f67c1-890f-11dc-8582-00804825df6d}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{78da4c8c-4936-11dc-84e6-00804825df6d}]


Save this as CFScript.txt


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.



Next:

Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

C:\Program Files\ieup\inetsvr.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
Post #7
ComboFix 07-11-19.4C - Peter Murphy 2007-12-01 0:26:39.5 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.382 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Peter Murphy\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\WINDOWS\system32\DRIVERS\dqhyps4.sys
C:\WINDOWS\system32\drivers\vtjzzyj.sys
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\DRIVERS\dqhyps4.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
——-\LEGACY_DQHYPS4
——-\LEGACY_VTJZZYJ
——-\dqhyps4
——-\vtjzzyj


((((((((((((((((((((((((( Files Created from 2007-11-01 to 2007-12-01 )))))))))))))))))))))))))))))))
.

2007-11-29 14:49 d——– C:\Documents and Settings\Peter Murphy\Application Data\AVG7
2007-11-29 14:49 d——– C:\Documents and Settings\LocalService\Application Data\AVG7
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\avg7
2007-11-23 16:23 d——– C:\Program Files\Analyse
2007-11-17 11:53 32 –a—— C:\WINDOWS\rav_wy.dat
2007-11-16 14:15 d——– C:\Program Files\ieup

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-21 05:35 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\uTorrent
2007-10-31 02:20 ——— d—–w C:\Program Files\eachnet
2007-10-25 22:18 75,016 —-a-w C:\WINDOWS\system32\isafprod.dll
2007-10-25 22:18 32,264 —-a-w C:\WINDOWS\system32\drivers\vetmonnt.sys
2007-10-25 22:18 26,376 —-a-w C:\WINDOWS\system32\drivers\vet-filt.sys
2007-10-25 22:18 21,512 —-a-w C:\WINDOWS\system32\drivers\vetfddnt.sys
2007-10-25 22:18 21,128 —-a-w C:\WINDOWS\system32\drivers\vet-rec.sys
2007-10-20 20:11 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\Canon
2007-10-20 17:53 ——— d—–w C:\Program Files\SopCast
2007-10-19 20:01 3,420,085 —-a-w C:\Program Files\Setup-SopCast-2.0.1-2007-10-19.exe
2007-10-12 23:31 1,157 —-a-w C:\Program Files\changeLog.txt
2007-10-07 00:17 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\GetRightToGo
2007-09-14 20:55 20,541 —-a-w C:\WINDOWS\system32\detoured.dll
1997-06-19 06:34 39,666 —-a-w C:\WINDOWS\Fonts\français.EXE
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-20 18:15]
"AdobeUpdater"="C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe" [2007-04-04 13:41]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Vet Start Up"="C:\VET\VET32.exe" []
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-07-02 20:27]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 02:43]
"SoundMan"="SOUNDMAN.EXE" [2002-09-10 18:57 C:\WINDOWS\SOUNDMAN.EXE]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-06-01 20:49]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2004-10-13 15:04]
"ieup"="C:\Program Files\ieup\inetsvr.exe" [2007-09-28 22:55]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-10-26 14:22]
"CAVRID"="C:\Vet\CAVRID.exe" [2007-10-25 14:18]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-06-05 11:35]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-11-29 14:49]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-11-29 14:49]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
gwum.lnk - C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe [2007-07-01 13:34:58]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 20:05:56]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"= 0 (0x0)
"NoMovingBands"= 0 (0x0)
"NoCloseDragDropBands"= 0 (0x0)
"NoToolbarsOnTaskbar"= 0 (0x0)

R3 WMIBIOS;%WMIBIOS.ServiceName%;C:\WINDOWS\system32\Drivers\wmibios.sys
R3 WMIINFO;WMIINFO Driver;C:\WINDOWS\system32\Drivers\wmiinfo.sys
S3 GVCplDrv;GVCplDrv;C:\WINDOWS\system32\drivers\GVCplDrv.sys

.
**************************************************************************

catchme 0.3.1262 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-01 00:34:22
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-01 0:35:43 - machine was rebooted
C:\ComboFix2.txt … 2007-11-30 21:25
C:\ComboFix3.txt … 2007-11-30 21:18
.
— E O F —



Logfile of HijackThis v1.99.1
Scan saved at 1:00:14 AM, on 12/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Vet\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Vet\VetMsg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Analyse\analyse.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Vet Start Up] C:\VET\VET32.EXE /PROGRESSIVE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ieup] C:\Program Files\ieup\inetsvr.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Vet\CAVRID.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Vet\ISafe.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Vet\VetMsg.exe



File: inetsvr.exe
Status:
OK
MD5: 6935f1fb38aa6fb210cbdbf4e6b11081
Packers detected:
-
Bit9 reports: File not found

A-Squared
Found nothing
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
CPsecure
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
F-Secure Anti-Virus
Found nothing
Fortinet
Found nothing
Ikarus
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
Panda Antivirus
Found nothing
Rising Antivirus
Found nothing
Sophos Antivirus
Found nothing
VirusBuster
Found nothing
VBA32
Found nothing
Post #8
Can you also look at this one with
Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:
C:\WINDOWS\Fonts\français.EXE
Post #9 last edited
ile: français.EXE Status: OK MD5: 004573fa714feff43aa57e45f6992a9b Packers detected: - Bit9 reports: No threat detected (more info) A-Squared Found nothing AntiVir Found nothing ArcaVir Found nothing Avast Found nothing AVG Antivirus Found nothing BitDefender Found nothing ClamAV Found nothing CPsecure Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing F-Secure Anti-Virus Found nothing Fortinet Found nothing Ikarus Found nothing Kaspersky Anti-Virus Found nothing NOD32 Found nothing Norman Virus Control Found nothing Panda Antivirus Found nothing Rising Antivirus Found nothing Sophos Antivirus Found nothing VirusBuster Found nothing VBA32 Found nothing
Post #10
Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\rav_wy.dat


Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log

Also please describe how your computer behaves at the moment.
Post #11
Computers acting normally, error messages when windows opens are gone. I cant open some programs from CD though, as they dont pop up automatically and are not in task manager. Internet is running smoothly.
Oyeah, and every time I sign in to MSN messenger it freezes about 10 seconds later. Don't know if its related, just thought you should know.


ComboFix 07-11-19.4C - Peter Murphy 2007-12-02 16:41:49.6 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.515 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Peter Murphy\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-11-03 to 2007-12-03 )))))))))))))))))))))))))))))))
.

2007-11-29 14:49 d——– C:\Documents and Settings\Peter Murphy\Application Data\AVG7
2007-11-29 14:49 d——– C:\Documents and Settings\LocalService\Application Data\AVG7
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-11-29 14:48 d——– C:\Documents and Settings\All Users\Application Data\avg7
2007-11-23 16:23 d——– C:\Program Files\Analyse
2007-11-17 11:53 32 –a—— C:\WINDOWS\rav_wy.dat
2007-11-16 14:15 d——– C:\Program Files\ieup

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-21 05:35 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\uTorrent
2007-10-31 02:20 ——— d—–w C:\Program Files\eachnet
2007-10-25 22:18 75,016 —-a-w C:\WINDOWS\system32\isafprod.dll
2007-10-25 22:18 32,264 —-a-w C:\WINDOWS\system32\drivers\vetmonnt.sys
2007-10-25 22:18 26,376 —-a-w C:\WINDOWS\system32\drivers\vet-filt.sys
2007-10-25 22:18 21,512 —-a-w C:\WINDOWS\system32\drivers\vetfddnt.sys
2007-10-25 22:18 21,128 —-a-w C:\WINDOWS\system32\drivers\vet-rec.sys
2007-10-20 20:11 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\Canon
2007-10-20 17:53 ——— d—–w C:\Program Files\SopCast
2007-10-19 20:01 3,420,085 —-a-w C:\Program Files\Setup-SopCast-2.0.1-2007-10-19.exe
2007-10-12 23:31 1,157 —-a-w C:\Program Files\changeLog.txt
2007-10-07 00:17 ——— d—–w C:\Documents and Settings\Peter Murphy\Application Data\GetRightToGo
2007-09-14 20:55 20,541 —-a-w C:\WINDOWS\system32\detoured.dll
1997-06-19 06:34 39,666 —-a-w C:\WINDOWS\Fonts\français.EXE
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-20 18:15]
"AdobeUpdater"="C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe" [2007-04-04 13:41]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Vet Start Up"="C:\VET\VET32.exe" []
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-07-02 20:27]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 02:43]
"SoundMan"="SOUNDMAN.EXE" [2002-09-10 18:57 C:\WINDOWS\SOUNDMAN.EXE]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-06-01 20:49]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2004-10-13 15:04]
"ieup"="C:\Program Files\ieup\inetsvr.exe" [2007-09-28 22:55]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-10-26 14:22]
"CAVRID"="C:\Vet\CAVRID.exe" [2007-10-25 14:18]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-06-05 11:35]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-11-29 14:49]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-11-29 14:49]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
gwum.lnk - C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe [2007-07-01 13:34:58]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 20:05:56]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"= 0 (0x0)
"NoMovingBands"= 0 (0x0)
"NoCloseDragDropBands"= 0 (0x0)
"NoToolbarsOnTaskbar"= 0 (0x0)

R3 WMIBIOS;%WMIBIOS.ServiceName%;C:\WINDOWS\system32\Drivers\wmibios.sys
R3 WMIINFO;WMIINFO Driver;C:\WINDOWS\system32\Drivers\wmiinfo.sys
S3 GVCplDrv;GVCplDrv;C:\WINDOWS\system32\drivers\GVCplDrv.sys

.
**************************************************************************

catchme 0.3.1262 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-02 16:45:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-02 16:46:31
C:\ComboFix2.txt … 2007-12-01 00:35
C:\ComboFix3.txt … 2007-11-30 21:25
.
— E O F —
Post #12

some programs from CD though, as they dont pop up automatically and are not in task manager.

If you open My Computer icon then open the CD drive by double clicking it, will it run the program?
Post #13
No, Just to give you an example i have a CD from an University Arts course which should contain Images and a Video. I click on the CD drive in My Computer but all i get is a couple of blank folders, where i assume these images/video should be.
Post #15
We need to do this:

Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]
  • If shown the disclaimer, Select "2"


Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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