
[Resolved] Spyware problem - savetheinformation
#1
Posted 18 November 2007 - 11:24 AM
Register to Remove
#2
Posted 18 November 2007 - 12:46 PM
My name is Simon V., and I'll be glad to help you with your computer problems.
Step 1
Download HJTInstall.exe to your desktop.
- Doubleclick HJTInstall.exe to install HijackThis.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Save it to a convenient location.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Step 2
Please download SmitfraudFix (by S!ri).
- Double-click on SmitfraudFix.exe. A screen will pop up. Select Option 1 (Search) by typing 1 and hit Enter. A text file will appear, which will list the infected files. Save it to a convenient location.
- The log will also be saved here: C:\rapport.txt
Step 3
Please download and install CCleaner.
- Open CCleaner. In the Left Pane, click Tools.
- Verify that Uninstall is highlighted in color, or click on it.
- In the lower right, click Save to Text File.
- Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
- You can leave the filename as install.txt.
- Click Save.
- Exit Ccleaner by clicking on the X button in the upper right of the CCleaner window.
In your next reply, please post:
- the HijackThis log
- the SmitfraudFix log (C:\rapport.txt)
- the CCleaner Uninstall List


So How Did I Get Infected In The First Place?
Stand Up and Be Counted!
#3
Posted 18 November 2007 - 01:31 PM
#4
Posted 18 November 2007 - 01:50 PM



So How Did I Get Infected In The First Place?
Stand Up and Be Counted!
#5
Posted 18 November 2007 - 02:06 PM
#6
Posted 18 November 2007 - 02:30 PM


So How Did I Get Infected In The First Place?
Stand Up and Be Counted!
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