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[Resolved] spyware malware i dont know :(!


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5 replies to this topic

#1 dga

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Posted 13 November 2007 - 01:31 PM

Hi,
I refer to this previous thread
http://forums.whatth...com_t84760.html
in addition to this i have a security toolbar 7.1 on my ie page :(
i tried spbot and adware se but didnt help.
could anyone plz help me?

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#2 MrCharlie

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Posted 14 November 2007 - 08:22 PM

We need to see a HiJackThis log, MrC

#3 dga

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Posted 15 November 2007 - 01:55 PM

Hi Mr Charlie..

Thanks for looking into the problem...Many thanks for your time and patience...in advance :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:52:47 PM, on 11/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\lkqkswqs.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\VoipCheapCom\VoipCheapCom.exe
C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\zffgmbfa.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [88b25ceb] rundll32.exe "C:\WINDOWS\system32\dgdvrldl.dll",b
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [VoipBuster] "C:\Program Files\VoipBuster.com\VoipBuster\VoipBuster.exe" -nosplash -minimized
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [VoipCheapCom] "C:\Program Files\VoipCheapCom\VoipCheapCom.exe" -nosplash -minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Voipwise] "C:\Program Files\Voipwise.com\Voipwise\Voipwise.exe" -nosplash -minimized
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/p...owserPlugin.cab
O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} (Installer.InstallControl) - http://static.35mb.c...et/applet_o.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft....ayx_vp3_mp3.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\__c007A59.dat
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\lkqkswqs.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe

--
End of file - 6573 bytes

#4 MrCharlie

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Posted 16 November 2007 - 07:12 PM

OK.......step #1

Download combofix.exe To Your Desktop from the link below:
http://download.blee...Bs/ComboFix.exe

Double click combofix.exe & follow the prompts.
A window will open with a warning.
Type "Y" (and Enter) to start the fix.
When the scan completes it will open a text window.
Please attach that log back here together with a fresh HJT log.
Caution - do not touch your mouse/keyboard until the scan has completed.
The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.

Combofix will automatically save the log file to C:\combofix.txt

-----------------------

#2

1. Download RVAXO.exe to your desktop.

2. Double click on RVAXO.exe and choose unzip.
It will install to a folder called Rvaxo.

3. Now open up the Rvaxo folder and double click on RVAXO.cmd

You will see a small window pop up, and quickly some lines will run , then the window will close by itself, this is normal behavior.
Then it is possible for an uninstaller of some roque scanner to start up, do not close this but follow all prompts there, and let it run its course.

4. When it's done the computer will reboot.....press any key to reboot.

5. After reboot RVAXO will run again, let it finish

6. After it's done it will create a file called RVAXO-results.log in C:\RVAXO-results.log

7. Copy and paste it back here.

-----------------

#3

Please download SUPERAntiSpyware Home Edition (free)

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes, Let it through your firewall!
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
  • Ignore System Restore/Volume Information on ME and XP
  • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click
Yes.

To retrieve the removal information - please do the following:
  • After reboot, double-click the SUPERAntispyware icon on your desktop.
  • Click Preferences . Click the Statistics/Logs tab .
  • Under Scanner Logs , double-click SUPERAntiSpyware Scan Log .
  • It will open in your default text editor (such as Notepad/Wordpad).
  • Please highlight everything , then right-click and choose copy.
  • Click close and close again to exit the program.
Now please paste the removal information along with a fresh HijackThis log in your reply. If it's a large log, you may need several replies to post it.
Please don't forget the log from RVAXO and ComboFix.

Good Luck, MrC


#5 dga

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Posted 17 November 2007 - 02:49 AM

MrCharlie, I extremely appreciate your time and patience in painstakingly going through this...but i downloaded a free antivirus called AVG from free.grisoft.com and scanned the whole computer...it seems to have worked!!!!!!!!!!!!!!! atleast for now i dont have any problems... thanks again...for your kind efforts, wr, /dg

#6 MrCharlie

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Posted 17 November 2007 - 07:27 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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