Yep, you need to open Internet Explorer and go to Tools> Windows Updates and go for it. What I would do first is to run a system cleaner, then defrag your drive to make it nice and tidy for the install.
Download CCleaner from here to clean temp files from your computer.
Double click on the file to start the installation of the program.
Select your language and click OK, then next.
Read the license agreement and click I Agree.
Click next to use the default install location. Click Install then finish to complete installation.
Double click the CCleaner shortcut on the desktop to start the program.
On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
Click on the "Options" icon at the left side of the window, then click on "Advanced." deselect "Only delete files in Windows Temp folders older than 48 hours."
Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
After CCleaner has completed its process, click Exit.
*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!
Then go to Start> All Programs> Assessories> System Tools> Disk Defragger and select your C:\ drive and let it run.
If you have a problem with the download you can download it from here and also order it on a CD for free from Microsoft, if you do have problems installing it, snoop around this site there is info for contacting Microsoft for free support installing SP2
Malware Complaints
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.
How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
Spyware Blaster It will prevent most spyware from ever being installed.
Spyware Guard It offers realtime protection from spyware installation attempts.
IE-Spyad
IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads
(cookies etc) from the sites listed, although you will still be able to connect to the sites.
Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and
painless download and install, it will no way interfere with IE, you can use them both.
Zone Alarm Here is a free Firewall from Zone Labs, I
wouldn't access the internet without it.
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