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Spyware / Malware / Virus Removal

[Resolved] For Snowhite

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi Snowhite,
Hopefully you will be the one to check this out. Don't know if I am allowed to request a specific tech person but am doing it anyway. This computer was handed down to me recently and there is a lot of stuff on it that I am uncertain about. Following is my log:

Logfile of HijackThis v1.99.1
Scan saved at 12:51:21 PM, on 10/29/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69F984DC-BFCD-4862-862C-5CAC67A2FD23}: NameServer = 208.73.23.1,139.142.76.50
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Freenet 0.7 darknet-8888 (freenet-darknet-8888) - Unknown owner - C:\Program Files\Freenet\bin\wrapper-windows-x86-32.exe" -s "C:\Program Files\Freenet\wrapper.conf (file missing)
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
Hello again roland67 :)

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
Regards,
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 1.80GHz
Percentage of Memory in Use: 39%
Physical Memory (total/avail): 759.52 MiB / 456.88 MiB
Pagefile Memory (total/avail): 1092.35 MiB / 800.03 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1928.52 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.27 GiB total, 26.82 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD400BB-00DEA0 - 37.27 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 37.27 GiB - C:



– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: AVG Firewall 7.5.500 v7.5.500 (@Company_Name)
AV: AVG 7.5.503 v7.5.503 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 6.2"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Shareaza\\Shareaza.exe"="C:\\Program Files\\Shareaza\\Shareaza.exe:*:Enabled:Shareaza Ultimate File Sharing"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Documents and Settings\\Roland\\My Documents\\Downloads\\mIRC\\mirc.exe"="C:\\Documents and Settings\\Roland\\My Documents\\Downloads\\mIRC\\mirc.exe:*:Enabled:mIRC"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 6.2"
"C:\\Program Files\\burst\\core-new1.1.3\\btdownloadheadless.exe"="C:\\Program Files\\burst\\core-new1.1.3\\btdownloadheadless.exe:*:Enabled:burst! download engine"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\BitTorrent\\btdownloadgui.exe"="C:\\Program Files\\BitTorrent\\btdownloadgui.exe:*:Enabled:btdownloadgui"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Disabled:Firefox"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\xchat\\xchat.exe"="C:\\Program Files\\xchat\\xchat.exe:*:Enabled:XChat IRC Client"


– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Roland\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ROLAND
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Roland
LOGONSERVER=\\ROLAND
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\SYSTEM32;C:\WINDOWS;C:\WINDOWS\SYSTEM32\WBEM
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0204
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Roland\LOCALS~1\Temp
TMP=C:\DOCUME~1\Roland\LOCALS~1\Temp
USERDOMAIN=ROLAND
USERNAME=Roland
USERPROFILE=C:\Documents and Settings\Roland
windir=C:\WINDOWS


– User Profiles —————————————————————

Roland (admin)
freenet (new local)
Administrator (admin)


– Add/Remove Programs ———————————————————

–> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
–> MsiExec.exe /I{8A42F680-2DD6-11D4-9A8C-0040F6982C20}
–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal –> C:\PROGRA~1\Lavasoft\AD-AWA~2\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~2\INSTALL.LOG
Adobe Reader 7.0.9 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Avance AC'97 Audio –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" REMOVE
AVG 7.5 –> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Canon Camera Support Core Library –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{91F1A0D6-23AD-49FE-8D4E-379485652214} /l1033
Canon Camera Window DS for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}
Canon Camera Window DVC for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4C96958A-6562-4143-B820-FF4890D3B734}
Canon Camera Window for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{C7281207-4AA4-425E-B57A-0E9EF8445635}
Canon MovieEdit Task for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}
Canon PhotoRecord –> MsiExec.exe /X{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}
Canon RAW Image Task for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{45EF4EE3-F591-4B74-A477-0CAE12934CE7}
Canon RemoteCapture Task for ZoomBrowser EX –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{28291BD5-92D2-4685-82DC-CCA925C53CCA}
Canon Utilities PhotoStitch 3.1 –> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{218BBBE3-FE63-4BB2-81A8-7435575A84FA}
Canon ZoomBrowser EX –> MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
Google Earth –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\101\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
HighMAT Extension to Microsoft Windows XP CD Writing Wizard –> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
Hijackthis 1.99.1 –> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 –> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) –> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel Application Accelerator –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9984DF60-1C5B-11D3-ACA1-908A4FC10801}\Setup.exe" -INTELUNINST
Intel® 82845G Graphics Driver Software –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8A708DD8-A5E6-11D4-A706-000629E95E20}\Setup.exe" -inteluninstall
Java™ 6 Update 3 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
K-Lite Mega Codec Pack 3.3.0 –> "C:\Program Files\K-Lite Codec Pack\unins000.exe"
Lotus 1-2-3 97 –> C:\WINDOWS\lunin10.exe /T 123Suite /V 97.0 /I "c:\lotus\msuitnod.inf" /C "c:\lotus\Cinstnod.ini" /O /L EN
Macromedia Flash Player 8 –> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe
Microsoft Compression Client Pack 1.0 for Windows XP –> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 –> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Office Professional Edition 2003 –> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Media Content –> MsiExec.exe /I{90300409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 –> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Windows Journal Viewer –> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Mozilla Firefox (2.0.0.8) –> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Nero –> MsiExec.exe /X{A4D7B764-4140-11D4-88EB-0050DA3579C0}
OKIPAGE 8z –> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\OKI\Okipage 8z software\Uninst.isu" -c"C:\Program Files\OKI\Okipage 8z software\Uninst.dll"
PaperPort 8.0 SE –> MsiExec.exe /I{AEF2D1F3-0696-11D5-8E6A-00C04F7FA234}
Roguescanfix 1.5 –> "C:\Program Files\Roguescanfix\unins000.exe"
SAL <-> SQL Interface –> C:\WINDOWS\st6unst.exe -n "C:\Program Files\Svisqldb\ST6UNST.LOG"
SPBBC –> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy 1.3 –> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster v3.5.1 –> "C:\Program Files\SpywareBlaster\unins000.exe"
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver –> C:\Program Files\WinRAR\uninstall.exe
WinZip –> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall


– Application Event Log ——————————————————-

Event Record #/Type348 / Error
Event Submitted/Written: 10/28/2007 09:28:10 PM
Event ID/Source: 100 / AVG7
Event Description:
2007-10-29 04:28:10,718 ROLAND [002592:001088] ERROR 000 AVG7.AvgAntiSpam.UpdateRules Failed to update antispam rules: Network error

Event Record #/Type347 / Error
Event Submitted/Written: 10/28/2007 03:28:06 PM
Event ID/Source: 100 / AVG7
Event Description:
2007-10-28 22:28:06,843 ROLAND [001396:003920] ERROR 000 AVG7.AvgAntiSpam.UpdateRules Failed to update antispam rules: Network error

Event Record #/Type346 / Error
Event Submitted/Written: 10/28/2007 09:28:10 AM
Event ID/Source: 100 / AVG7
Event Description:
2007-10-28 16:28:10,765 ROLAND [003500:002584] ERROR 000 AVG7.AvgAntiSpam.UpdateRules Failed to update antispam rules: Network error

Event Record #/Type345 / Error
Event Submitted/Written: 10/26/2007 11:28:09 PM
Event ID/Source: 100 / AVG7
Event Description:
2007-10-27 06:28:09,312 ROLAND [001476:003272] ERROR 000 AVG7.AvgAntiSpam.UpdateRules Failed to update antispam rules: Network error

Event Record #/Type344 / Error
Event Submitted/Written: 10/26/2007 07:28:26 PM
Event ID/Source: 100 / AVG7
Event Description:
2007-10-27 02:28:26,250 ROLAND [001592:001480] ERROR 000 AVG7.AvgAntiSpam.UpdateRules Failed to update antispam rules: Network error



– Security Event Log ———————————————————-

No Errors/Warnings found.


– System Event Log ————————————————————

Event Record #/Type1025 / Warning
Event Submitted/Written: 10/29/2007 11:16:19 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type1024 / Warning
Event Submitted/Written: 10/29/2007 11:01:19 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type1008 / Error
Event Submitted/Written: 10/29/2007 10:51:15 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Freenet 0.7 darknet-8888 service failed to start due to the following error:
%%1069

Event Record #/Type1007 / Error
Event Submitted/Written: 10/29/2007 10:51:15 AM
Event ID/Source: 7038 / Service Control Manager
Event Description:
The freenet-darknet-8888 service was unable to log on as .\freenet with the currently configured
password due to the following error:
%%1326

To ensure that the service is
configured properly, use the Services snap-in in Microsoft Management
Console (MMC).

Event Record #/Type1006 / Error
Event Submitted/Written: 10/29/2007 10:51:15 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Automatic LiveUpdate Scheduler service failed to start due to the following error:
%%3



– End of Deckard's System Scanner: finished at 2007-10-29 13:18:19 ————

Deckard's System Scanner v20071014.68
Run by [removed] on 2007-10-29 13:16:11
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
66: 2007-10-29 20:16:15 UTC - RP590 - Deckard's System Scanner Restore Point
65: 2007-10-29 19:55:47 UTC - RP589 - Installed Java™ 6 Update 3
64: 2007-10-29 17:47:34 UTC - RP588 - Removed J2SE Runtime Environment 5.0 Update 11
63: 2007-10-29 17:46:59 UTC - RP587 - Removed Java™ SE Runtime Environment 6 Update 1
62: 2007-10-29 17:45:42 UTC - RP586 - Removed Java™ 6 Update 2


– First Restore Point –
1: 2007-09-04 10:00:23 UTC - RP525 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Roland.exe) ———————————————-

Logfile of HijackThis v1.99.1
Scan saved at 1:17:44 PM, on 10/29/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Roland\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Roland.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69F984DC-BFCD-4862-862C-5CAC67A2FD23}: NameServer = 208.73.23.1,139.142.76.50
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Freenet 0.7 darknet-8888 (freenet-darknet-8888) - Unknown owner - C:\Program Files\Freenet\bin\wrapper-windows-x86-32.exe" -s "C:\Program Files\Freenet\wrapper.conf (file missing)
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)


– HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) ——————–

backup-20071029-103806-164 O23 - Service: Freenet 0.7 darknet-8888 (freenet-darknet-8888) - Unknown owner - C:\Program Files\Freenet\bin\wrapper-windows-x86-32.exe" -s "C:\Program Files\Freenet\wrapper.conf (file missing)
backup-20071029-103907-108 O23 - Service: Freenet 0.7 darknet-8888 (freenet-darknet-8888) - Unknown owner - C:\Program Files\Freenet\bin\wrapper-windows-x86-32.exe" -s "C:\Program Files\Freenet\wrapper.conf (file missing)

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 NetworkX - c:\windows\system32\ckldrv.sys
R2 OkiPar - c:\windows\system32\drivers\okipar.sys
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/30/2007 at 08:46 AM

Application Version : 3.9.1008

Core Rules Database Version : 3332
Trace Rules Database Version: 1333

Scan type : Complete Scan
Total Scan Time : 01:02:20

Memory items scanned : 367
Memory threats detected : 0
Registry items scanned : 5777
Registry threats detected : 1
File items scanned : 38352
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\Roland\Cookies\[removed][2].txt

Malware.VirusBurst
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run#pmsngr.exe [ C:\Program Files\PCODEC\pmsngr.exe ]

Browser Hijacker.Favorites
C:\DOCUMENTS AND SETTINGS\ROLAND\FAVORITES\ONLINE SECURITY TEST.URL
New Deckard's Scan

Deckard's System Scanner v20071014.68
Run by [removed] on 2007-10-30 13:06:34
Computer is in Normal Mode.
——————————————————————————–



– HijackThis (run as Roland.exe) ———————————————-

Logfile of HijackThis v1.99.1
Scan saved at 1:06:55 PM, on 10/30/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Documents and Settings\Roland\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Roland.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69F984DC-BFCD-4862-862C-5CAC67A2FD23}: NameServer = 208.73.23.1,139.142.76.50
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)


– Files created between 2007-09-30 and 2007-10-30 —————————–

2007-10-29 16:18:42 0 d——– C:\Program Files\a-squared Free
2007-10-29 16:16:51 0 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-29 16:16:44 0 d——– C:\Program Files\SUPERAntiSpyware
2007-10-29 16:16:44 0 d——– C:\Documents and Settings\Roland\Application Data\SUPERAntiSpyware.com
2007-10-29 16:16:13 0 d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-10-29 16:15:06 0 d——– C:\Documents and Settings\Roland\Application Data\WinPatrol
2007-10-29 16:15:00 0 d——– C:\Program Files\BillP Studios
2007-10-29 16:13:56 235008 –a—— C:\WINDOWS\UNBOC.EXE
Deckard's System Scanner v20071014.68
Run by [removed] on 2007-11-01 09:00:43
Computer is in Normal Mode.
——————————————————————————–



– HijackThis (run as Roland.exe) ———————————————-

Logfile of HijackThis v1.99.1
Scan saved at 9:00:57 AM, on 11/01/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Documents and Settings\Roland\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Roland.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69F984DC-BFCD-4862-862C-5CAC67A2FD23}: NameServer = 208.73.23.1,139.142.76.50
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)


– Files created between 2007-10-01 and 2007-11-01 —————————–

2007-10-31 07:58:10 0 dr-h—– C:\Documents and Settings\Roland\Recent
2007-10-31 07:51:28 0 d——– C:\Program Files\CCleaner
2007-10-30 13:42:16 0 d——– C:\WINDOWS\system32\SuperAdBlocker.com
2007-10-29 16:18:42 0 d——– C:\Program Files\a-squared Free
2007-10-29 16:16:51 0 d——– C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-29 16:16:44 0 d——– C:\Program Files\SUPERAntiSpyware
2007-10-29 16:16:44 0 d——– C:\Documents and Settings\Roland\Application Data\SUPERAntiSpyware.com
2007-10-29 16:16:13 0 d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-10-29 16:15:06 0 d——– C:\Documents and Settings\Roland\Application Data\WinPatrol
2007-10-29 16:15:00 0 d——– C:\Program Files\BillP Studios
2007-10-29 16:13:56 235008 –a—— C:\WINDOWS\UNBOC.EXE
Hi roland67 :)

You can fix next entries with Hijackthis, they are not malware related but registry leftovers of legit programs.

Re-open HiJackThis and click on "Do a system scan only". Check the boxes next to all the entries listed below.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)


Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.


You can delete the following folders & files (if present):

C:\Program Files\Shareaza <– this folder
C:\StubInstaller.exe <– this file
C:\Program Files\LimeWire <– this folder
C:\Program Files\BitTorrent <– this folder
C:\Program Files\Symantec <– this folder

I don't see any malware related problems here. How is the computer running?

Regards,

Thanks Snowhite, will do as you suggest. Computer is running pretty well I think. Guess we can call this topic resolved.


You are welcome :)

Could you please run one online scan also, i will post instructions below.

Step #1

First we'll need to backup registry:

Start -> Run -> type: regedit -> press OK button. Then click on My Computer to highlight it, right click on it and select Export. Give it a name and press Save.
Save text below as fixme.reg on Notepad. Save it as All Files and save it on your Desktop.
REGEDIT4

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Roland^Start Menu^Programs^Startup^Kremlin Sentry.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"freenet-darknet-8888"=-
Locate fixme.reg on your Desktop and double-click on it. It should look like this -> [external image: Posted Image]
You will receive a prompt similar to: "Do you wish to merge the information into the registry?".
Answer "Yes" and wait for a message to appear similar to "Merged Successfully".

(In case you are unsure how to create a reg file, take a look here with screenshots.)

The above Registry file was written specifically for this infection on this person's computer. It is NOT to be used on another computer, as it may cause damage that could result in a format!



Step #2

Please do an online scan with Kaspersky WebScanner

NOTE: This Scanner will work with Internet Explorer Only!


Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save Report As… button:
  • Under Save as type select Text file write name for the file and save it to your Desktop.
  • Locate the file at the Desktop, open it, then copy and paste that information in your next post.
Post back with Kaspersky online scan and new HijackThis log.

Regards,
Hi Snowhite, New logs below. I think everything looks pretty good now.

KASPERSKY ONLINE SCANNER REPORT
Friday, November 02, 2007 3:08:50 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 2/11/2007
Kaspersky Anti-Virus database records: 450558
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 80847
Number of viruses found: 2
Number of infected objects: 5
Number of suspicious objects: 0
Duration of the scan process: 01:16:38

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog.log.lck Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Roland\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
C:\Documents and Settings\Roland\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Roland\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Roland\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Roland\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Roland\Local Settings\History\History.IE5\MSHist012007110220071103\index.dat Object is locked skipped
C:\Documents and Settings\Roland\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Roland\ntuser.dat Object is locked skipped
C:\Documents and Settings\Roland\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP526\A0059755.sys Infected: not-a-virus:Monitor.Win32.EliteKeylogger.21 skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP527\A0059834.sys Infected: not-a-virus:Monitor.Win32.EliteKeylogger.21 skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP562\A0065443.exe/stream/data0014 Infected: not-a-virus:Client-IRC.Win32.mIRC.63 skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP562\A0065443.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.63 skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP562\A0065443.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{D2F4C071-5D4A-4D50-ABFD-5982DA04724D}\RP594\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{746DE099-7966-4909-8A3E-BCE79FC3A04F}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Logfile of HijackThis v1.99.1
Scan saved at 3:15:54 PM, on 11/02/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Documents and Settings\Roland\Desktop\Roland.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69F984DC-BFCD-4862-862C-5CAC67A2FD23}: NameServer = 208.73.23.1,139.142.76.50
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
Hello roland67,

Your logs are looking clean now, except the system restore point which needs cleaning. Please find instructions below for reseting system restore :)

You can remove dss from your computer.

I will keep your thread open for a couple of days, if the malware problem reappear feel free to post here.

Should you have any questions, please feel free to ask. ;)
  • Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm.

  • Clean your Cache and Cookies in IE:
    • Close all instances of Outlook Express and Internet Explorer
    • Go to Control Panel > Internet Options > General tab
    • Click the "Delete Cookies" button
    • Next to it, Click the "Delete Files" button
    • When prompted, place a check in: "Delete all offline content", click OK
  • Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
    • Go to Tools > Options.
    • Click Privacy in the menu on the left side of the Options window.
    • Click the Clear button located to the right of each option (History, Cookies, Cache).
    • Click OK to close the Options window
      Alternatively, you can clear all information stored while browsing by clicking Clear All.
      A confirmation dialog box will be shown before clearing the information.
  • Clean other Temporary files + Recycle bin
    • Go to start > run and type: cleanmgr and click ok.
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Press OK to remove them.
  • DISABLE THE VIEWING OF SYSTEM FILES
    From Windows Explorer, go to Tools>Folder Options> View tab.
  • Untick - Show hidden files and folder
  • Tick - Hide file extensions for known types
  • Tick - Hide protected operating system files
Click Yes to confirm & then click OK
  • CLEAR & RESET SYSTEM RESTORE'S CACHE - (System Volume Information folder)
    Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
  • Tick on the checkbox - Turn off System Restore on all drives
  • Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
  • SECURING INTERNET EXPLORER
    From within Internet Explorer click on the Tools menu and then click on Internet Options.
  • Select the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Select Custom Level .
  • Change 'Download signed ActiveX controls' to Prompt
  • Change 'Download unsigned ActiveX controls' to Disable
  • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
  • Change 'Installation of desktop items' to Prompt
  • Change 'Launching programs and files in an IFRAME' to Prompt
  • Change 'Navigate sub-frames across different domains' to Prompt
  • When all these changes have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*]Select OK to exit the Internet Properties page.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Secunia Software Inspector
Check for other vulnerable programs running on your PC that are in need of an update.
http://secunia.com/software_inspector
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see this link:
Understanding and Using Firewalls



SPYWAREBLASTER
SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here:
http://www.bleepingcomputer.com/forums/tutorial49.html


IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here:
http://www.spywarewarrior.com/uiuc/resource.htm


COMODO BOClean
BOClean runs automatically in the background without interfering with your work and kills malwares INSTANTLY the moment they activate without giving them the chance to invade your machine. A tutorial on installing this product can be found here:
http://www.comodo.com/boclean/boclean.html


WINPATROL
Download and install the free version of Winpatrol. A tutorial for this product is located here:
http://www.winpatrol.com/features.html

A-SQUARED Anti-Dialer
This is a free program that provides defense against Dialers, scans the harddisk and provides a permanent background guard protection against new Dialer infections.

"Dialers are small programs that change the Internet access number of a modem-equipped computer to a much more expensive number"

To understand this threat better read this article The Dialer-Problem in Detail. a-squared Anti-Dialer can be downloaded at the following link:
http://download5.emsisoft.com/a2AntiDialerSetup.exe

A-SQUARED Free
This program is completely free of charge for private use, it removes infections of Trojans, Spyware, Adware, Worms, Keyloggers, Rootkits, Dialers and other malicious programs. It can be downloaded at the following link:
http://www.emsisoft.com/en/software/free

SUPERAntiSpyware Home Edition
Another effective program for helping remove some of the more difficult infections.
http://www.superantispyware.com/downloadfile.html
  • More Secure Browser - Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, and Opera
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.

See these links for more information:

Foistware & How To Avoid It
Browser Hijacking & How to Stop It
Rogue/Suspect Anti-Spyware Products & Web Sites
So how did I get infected in the first place?

Stand Up and Be Counted —> [external image: Posted Image] <— where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.


Happy surfing and stay clean! :wavey:

Please respond to this thread once more so we can mark this thread as resolved.



Best regards,
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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