[Resolved] IE redirect problem carson

I hope someone can help with this problem.

Periodically my browser will alter a url request and take me to an unwanted web site or to the site not found error message.

It is consistant in redirecting with some of my favorites whether clicked on as favorties or manually entered. For example www.hypnosis.com will always give me an error message. But if entered on another computer the site is up and running just fine.

Other requests will sometimes be redirected to a google search, or some other web site.

This does not happen very often, but is certainly annoying.

AVG detects nothing.

I used win patrol to remove all my internet helpers.

No alteration of symptoms.

here is my hijack this log.

thanks,

skip




Logfile of HijackThis v1.99.1
Scan saved at 5:54:22 PM, on 10/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\DeltTray.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wwwa.accuweather.com/radar-large.as…nal&large=1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.preferred.com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file)
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1167781103125
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EA0583A-967D-4C43-8FC9-BC7688F3D991}: NameServer = 85.255.116.42,85.255.112.169
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.42 85.255.112.169
O17 - HKLM\System\CS1\Services\Tcpip\..\{0EA0583A-967D-4C43-8FC9-BC7688F3D991}: NameServer = 85.255.116.42,85.255.112.169
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.42 85.255.112.169
O17 - HKLM\System\CS2\Services\Tcpip\..\{0EA0583A-967D-4C43-8FC9-BC7688F3D991}: NameServer = 85.255.116.42,85.255.112.169
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.42 85.255.112.169
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Hi carsonlp,

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

• Save it to your desktop and run it. Click Next, then Install, make sure Run fixit is checked and click Finish
• The fix will begin, follow the prompts
• You will be asked to reboot your computer, please do so
• Your system may take longer than usual to load, this is normal
• Once the desktop loads a file will open called report.txt, post the contents of this in your next response
• Then click Start->Control Panel->Network Connections
• Right click your default connection, usually Local Area Connection (or Dial-up Connection if you are using dial-up) and select Properties
• Under This connection uses the following items, select Internet Protocol (TCP/IP) item and press the Properties button
• Select the radio button that says Obtain DNS servers automatically and then click OK twice

Then check to see if you have internet access. If it appears you have lost access, please follow these steps in Olive:

• Select Start->Control Panel->Network Connections
• Right click your default connection, usually Local Area Connection (or Dial-up Connection if you are using dial-up) and select Properties
• Under This connection uses the following items, select Internet Protocol (TCP/IP) item and press the Properties button
• Select the radio button that says Use the following DNS server addresses:
• Then enter the following IP addresses into the Preferred and Alternate IP address boxes: 208.67.222.222 and 208.67.220.220
• Then click OK twice

Download Deckard's System Scanner (DSS)

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
• Make sure Format->Word Wrap is unchecked
• Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

Once complete, please post the report.txt output and both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.

Here are the reports you requested.

When I responded to a prompt I lost the report.txt file and had to run fixware a second time after I had run Deckard's System Scanner to re-obtain it.

I hope that isnt an inconvenience.

For what it is worth, I can now access web sites properly, something in what the two programs did apparently resolved the problem.

Thoughts or comments appreciated.

thank you,

skip


Username "Skip Carson" - 10/05/2007 8:53:22 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
….
….
~~~~~ Misc files.
….
~~~~~ Checking for older varients.
….

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SystemTray"="SysTray.Exe"
"WinPatrol"="C:\\Program Files\\BillP Studios\\WinPatrol\\WinPatrol.exe"
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"DeltTray"="DeltTray.exe"
"itype"="\"C:\\Program Files\\Microsoft IntelliType Pro\\itype.exe\""
"IntelliPoint"="\"C:\\Program Files\\Microsoft IntelliPoint\\ipoint.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"EasyLinkAdvisor"="\"C:\\Program Files\\Linksys EasyLink Advisor\\LinksysAgent.exe\" /startup"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"
….
Hosts file was reset, If you use a custom hosts file please replace it…
~~~~~ End report ~~~~~







Deckard's System Scanner v20070905.67
Run by [removed] on 2007-10-05 08:42:03
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
89: 2007-10-05 12:42:08 UTC - RP1256 - Deckard's System Scanner Restore Point
88: 2007-10-05 00:56:34 UTC - RP1255 - System Checkpoint
87: 2007-10-03 23:28:25 UTC - RP1254 - System Checkpoint
86: 2007-10-02 20:17:02 UTC - RP1253 - System Checkpoint
85: 2007-10-01 19:24:34 UTC - RP1252 - Removed InstallShield Restore Point


– First Restore Point –
1: 2007-07-15 08:18:25 UTC - RP1168 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Skip Carson.exe) —————————————–

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-05 08:43:45
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\SYSTEM32\nvsvc32.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\WINDOWS\SYSTEM32\delttray.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\SYSTEM32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Documents and Settings\Skip Carson\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wwwa.accuweather.com/radar-large.as…nal&large=1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R0 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.preferred.com
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O4 - HKEY_LOCAL_MACHINE\..\Run: [SystemTray] SysTray.Exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [DeltTray] DeltTray.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKEY_LOCAL_MACHINE\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKEY_LOCAL_MACHINE\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKEY_LOCAL_MACHINE\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKEY_LOCAL_MACHINE\..\Run: [nwiz] nwiz.exe /install
O4 - HKEY_LOCAL_MACHINE\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (file missing)
O9 - Extra 'Tools' menuitem: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (file missing)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/9/b…heckControl.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/download/F/6…922/wmv9VCM.CAB
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1167781103125
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shock…ash/swflash.cab
O18 - Protocol: lid - {5C135180-9973-46D9-ABF4-148267CBB8BF} - C:\WINDOWS\SYSTEM32\msvidctl.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe"
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe


– File Associations ———————————————————–

.bat - batfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,-153
.com - comfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,2
.hlp - hlpfile - DefaultIcon - C:\WINDOWS\SYSTEM32\SHELL32.DLL,23
.ini - inifile - DefaultIcon - shell32.dll,-151
.js - JSFile - DefaultIcon - C:\WINDOWS\System32\migicons.exe,7
.reg - regfile - DefaultIcon - C:\WINDOWS\regedit.exe,1
.txt - txtfile - DefaultIcon - shell32.dll,-152
.vbs - VBSFile - DefaultIcon - C:\WINDOWS\System32\migicons.exe,6


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R0 BsStor (InCD Storage Helper Driver) - c:\windows\system32\drivers\bsstor.sys

Hi carsonlp,

For what it is worth, I can now access web sites properly, something in what the two programs did apparently resolved the problem.

Yes it appears the main issue has been dealt with, but there is some further tidying up and checking we should do:

You have Soulseek, a P2P file sharing program installed on your computer. This program does not come bundled with malware as some similar programs do, but peer-to-peer file sharing networks are one of the biggest sources of malware we see. Anything downloaded from them cannot be trusted to be clean, because even if the file appears to be what it claims to be, it can have malware embedded in it.
I recommend you remove it, but of course the choice is yours.
You can remove Soulseek via Start->Control Panel->Add/Remove Programs.

Next, fix file associations with DSS:

• Make sure DSS.exe is on your Desktop
• Next press Start->Run, copy/paste the following command into the box and press OK:
  

  "%userprofile%\desktop\dss.exe" /daft

• Press OK to the disclaimer(s) and then press Scan
• Place checkmarks in all the boxes that appear and press Fix
• Then close Deckard's System Scanner

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file)
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file) (HKCU)

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

Open Notepad: press Start->Run, type notepad into the box and press OK
Copy/paste the following quote box into Notepad. Before starting select Format from the top menu and make sure Word Wrap is NOT checked.

sc stop nsysaudm
sc delete nsysaudm

Go to the menu at the top of the Notepad File and Save as
Save it to your Desktop as "runme.bat" (you MUST include the quotes)
Locate runme.bat on your Desktop and double-click it. A black window should open and close - this is normal.

Now reboot your computer

Make hidden/system files and folders visible:
Click Start -> My Computer
Select the Tools menu, click Folder Options and select the View tab
Under the Hidden files and folders heading SELECT Show hidden files and folders
UNCHECK the Hide extensions for known file types option
UNCHECK the Hide protected operating system files (recommended) option
Click Yes to confirm and press OK

Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Press OK and Yes to confirm

Use Windows Explorer (right-click Start, select Explore) to find and delete the following file (if present):

C:\Documents and Settings\Skip Carson\Local Settings\temp\nsysaudm.sys

If it is not present then that's OK but if you have trouble deleting it, please let me know in your next response.

Please do an online scan with Kaspersky:

Open Kaspersky Online Scanner in Internet Explorer

You will be prompted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT and then Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• The program will start to scan your system.
• Once the scan is complete, click on the Save as Text button and save the file to your desktop

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.

Once complete, please post the Kaspersky report and a new HijackThis log.

Silver,

thanks for the help.

All went as you described.

Here are the reports (Kaspersky and Hijackthis.)

thanks,

skip





——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Tuesday, October 09, 2007 9:26:31 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/10/2007
Kaspersky Anti-Virus database records: 429812
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 77236
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:33:37

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\SYSTEM32\config\system.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\software.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\default.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\config\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\config\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\h323log.txt Object is locked skipped
C:\WINDOWS\TEMP\~_Q54.tmp Object is locked skipped
C:\WINDOWS\SchedLog.Txt Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AVG7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\Skip Carson\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DFE039.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~WRF0001.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\off2F4.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DF26D4.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~WRS0004.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DFF333.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\Acr4A86.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~WRD1997.doc Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DFD268.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DFD27A.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DF4AA7.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temp\~DF8136.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\History\History.IE5\MSHist012007100920071010\index.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Skip Carson\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\~WRL0005.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\~WRL1445.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\~WRL3316.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\~WRL0054.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\~WRL1349.tmp Object is locked skipped
C:\Documents and Settings\Skip Carson\My Documents\Apple Trees\Orchard Apple Varieties revision.doc Object is locked skipped
C:\Documents and Settings\Skip Carson\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\Adobe\Acrobat\7.0\Updater\udlog.txt Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent.log Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\glog.log Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_GTActions.log Object is locked skipped
C:\Documents and Settings\Skip Carson\Application Data\GTek\GTUpdate\AUpdate\EasyLinkAdvisor\LinksysAgent_gdql_lsa.log Object is locked skipped
C:\Documents and Settings\Skip Carson\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\System Volume Information\_restore{4494FC6F-4557-4556-885C-A1A22F65E856}\RP1259\change.log Object is locked skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.


Logfile of HijackThis v1.99.1
Scan saved at 9:31:46 AM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\WINDOWS\system32\DeltTray.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wwwa.accuweather.com/radar-large.as…nal&large=1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.preferred.com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase8300.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1167781103125
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe