This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Mother of all Spyware/Viruses/Malware

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

This latest spyware/virus/malware I have does not even allow me to remove the files that may be causing the problem.

When I think I have found the offending files–I think the problem is within my Owner directory–Explorer stops all together and then comes back on but all my windows are closed. Even if I'm just looking around, it does that wierd Explorer shut down thing- which it never has before.

My Search feature seems to have been tampered with too–It says that it can't find anything– and almost all links I click on, redirect me elsewhere. I tried running TrendMicro scans before (in Safemode too) and the browsers would shut down. I have deleted Internet Explorer since I was having the most trouble with it than Mozilla.

====Startuplist=====

StartupList report, 9/30/2007, 12:40:41 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Owner\Desktop\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\keyacc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
PHIME2002ASync = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
AGRSMMSG = AGRSMMSG.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
osCheck = "C:\Program Files\Norton AntiVirus\osCheck.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
KeyAccess = C:\WINDOWS\keyacc32.exe
Apoint = C:\Program Files\Apoint2K\Apoint.exe
Symantec PIF AlertEng = "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Yahoo! Pager = "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
MsnMsgr = "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
Aim6 =

————————————————–

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=KATRACK.DLL

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\ssstars.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - (no file) - {7E853D72-626A-48EC-A868-BA8D5E23E045}

————————————————–

Enumerating Task Scheduler jobs:

Norton AntiVirus - Run Full System Scan - Owner.job

————————————————–

Enumerating Download Program Files:

[Snapfish Activia]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SnapfishActivia1000.ocx
CODEBASE = http://photo.walgreens.com/WalgreensActivia.cab

[Facebook Photo Uploader Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\FacebookPhotoUploader.ocx
CODEBASE = http://upload.facebook.com/controls/Facebo…otoUploader.cab

[Image Uploader Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\LPUploader41.ocx
CODEBASE = http://www.ritzpix.com/net/Uploader/LPUploader41.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://fpdownload.macromedia.com/get/shock…ash/swflash.cab

[Photo Upload Plugin Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Photochannel.dll
CODEBASE = http://cvs.pnimedia.com/upload/activex/v2_…upv2.0.0.10.cab?

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

————————————————–
End of report, 7,946 bytes
Report generated in 0.016 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Hello and Welcome to the forum.

We need to see the regular HJT log, not the startup log.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here please use the [Add Reply] button below.
Here you go.

Logfile of HijackThis v1.99.1
Scan saved at 1:46:14 PM, on 9/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\keyacc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader41.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_…upv2.0.0.10.cab?
O17 - HKLM\System\CCS\Services\Tcpip\..\{47E5FB39-CCAB-4B6A-966B-7A6421D6D67E}: NameServer = 85.255.114.90,85.255.112.205
O17 - HKLM\System\CCS\Services\Tcpip\..\{52996902-D71E-40D4-AD7F-2F7EB61DC33A}: NameServer = 85.255.114.90,85.255.112.205
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4C192A5-2120-42DF-9A84-A1AB9097B6F3}: NameServer = 85.255.114.90,85.255.112.205
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.205
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.205
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.90 85.255.112.205
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Did you install Riyo Codec's by chance?


You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download FixWareout from this site:
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.

Once the desktop loads a text that will open (report.txt) Please save this file, you'll need to post it with a new HijackThis log.


Next:

Now lets check some settings on your system.
Enter your Control Panel and double-click on Network Connections

Then right click on your Default Connection
Usually Local Area Connection for Cable and DSL
Left click on Properties
Double-Click on the Internet Protocol (TCP/IP) item
Select the radio dial that says Obtain DNS Servers Automatically
Press OK twice to get out of the properties screen and reboot if it asks

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two


Reboot and "copy/paste" the text file (report.txt) and a new Hijackthis log

Also please describe how your computer behaves at the moment.
Username "Owner" - 09/30/2007 14:22:19 [Fixwareout edited 9/01/2007] ~~~~~ Prerun check HKLM\SOFTWARE\~\Winlogon\ "System"="kdvjk.exe" HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters "nameserver"="85.255.114.90 85.255.112.205"
Reboot

Next:

Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall
ComboFix 07-09-21.2 - "Owner" 2007-09-30 16:58:29.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.246 [GMT -4:00]
.

((((((((((((((((((((((((( Files Created from 2007-08-28 to 2007-09-30 )))))))))))))))))))))))))))))))
.

2007-09-30 16:23 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-30 11:37 d——– C:\DOCUME~1\Owner\APPLIC~1\Symantec
2007-09-26 08:35 102,664 –a—— C:\WINDOWS\system32\drivers\tmcomm.sys
2007-09-26 08:34 d——– C:\DOCUME~1\Owner\.housecall6.6
2007-09-25 08:50 1,156 –a—— C:\WINDOWS\mozver.dat
2007-09-18 14:43 43,696 –a—— C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 14:43 317,616 –a—— C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 14:43 278,576 –a—— C:\WINDOWS\system32\drivers\srtsp.sys
2007-09-09 07:49 d——– C:\DOCUME~1\Owner\APPLIC~1\Webroot
2007-09-05 20:15 d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Geek Squad
2007-08-25 11:28 8,877,568 –a—— C:\WINDOWS\system32\Watermill 3D Screensaver.exe
2007-08-25 11:28 776,704 –a—— C:\WINDOWS\system32\Watermill_3D_Screensaver.scr
2007-08-25 11:28 d——– C:\Program Files\Watermill 3D Screensaver
2007-08-25 11:19 772,608 –a—— C:\WINDOWS\system32\Ancient_Castle_3D_Screensaver.scr
2007-08-25 11:19 12,785,664 –a—— C:\WINDOWS\system32\Ancient Castle 3D Screensaver.exe
2007-08-25 11:19 d——– C:\Program Files\Ancient Castle 3D Screensaver
2007-08-25 11:13 d——– C:\WINDOWS\system32\3Planesoft
2007-08-25 11:13 d——– C:\Program Files\3Planesoft Screensaver Manager
2007-08-25 11:12 d——– C:\Program Files\Flag 3D Screensaver
2007-08-21 21:02 d——– C:\DOCUME~1\Owner\APPLIC~1\Snapfish
2007-08-21 16:21 d——– C:\DOCUME~1\Owner\APPLIC~1\Roxio
2007-08-15 03:01 221,184 –a—— C:\WINDOWS\system32\wmpns.dll
2007-08-11 18:03 d——– C:\DOCUME~1\Owner\APPLIC~1\Talkback
2007-08-07 19:03 72,704 ——— C:\WINDOWS\system32\XMain32A.dll
2007-08-07 19:03 44,544 ——— C:\WINDOWS\system32\gif89.dll
2007-08-07 19:03 397,312 ——— C:\WINDOWS\system32\Snbd6w95.dll
2007-08-07 19:03 23,040 ——— C:\WINDOWS\system32\Picn13.dll
2007-08-07 19:03 212,480 ——— C:\WINDOWS\system32\Pcdlib32.dll
2007-08-07 19:03 d——– C:\WINDOWS\BBSTORE
2007-08-07 19:02 d——– C:\Program Files\Generations
2007-08-05 14:04 d——– C:\Program Files\Lavasoft
2007-08-05 14:04 d——– C:\DOCUME~1\Owner\APPLIC~1\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-30 12:13 ——— d——– C:\Program Files\MSN Messenger
2007-09-30 11:21 ——— d——– C:\Program Files\Google
2007-09-30 11:17 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-09-26 19:35 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-25 08:58 ——— d——– C:\Program Files\Symantec
2007-09-20 23:59 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-20 23:57 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-09-20 23:57 60800 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2007-09-20 23:57 123952 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-09-20 23:57 10676 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-09-18 14:44 1430 –a—— C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 14:44 1421 –a—— C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 14:44 1415 –a—— C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 14:44 10662 –a—— C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 14:44 10662 –a—— C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 14:44 10658 –a—— C:\WINDOWS\system32\drivers\srtsp.cat
2007-08-26 00:10 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\Skype
2007-08-18 14:29 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\Image Zone Express
2007-08-07 19:02 ——— d–h—– C:\Program Files\InstallShield Installation Information
2007-07-31 23:59 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\SSH
2007-07-30 19:19 92504 –a—— C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 –a—— C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 –a—— C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 –a—— C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 –a—— C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 203096 –a—— C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 –a—— C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 –a—— C:\WINDOWS\system32\wups.dll
2007-06-26 02:08 1104896 –a—— C:\WINDOWS\system32\msxml3.dll
2007-06-19 09:31 282112 –a—— C:\WINDOWS\system32\gdi32.dll
2007-06-13 06:23 1033216 –a—— C:\WINDOWS\explorer.exe
.

((((((((((((((((((((((((((((( snapshot_2007-09-30_162847.45 )))))))))))))))))))))))))))))))))))))))))
.
—-a-w 63,904 2007-09-30 20:39:56 C:\WINDOWS\system32\perfc009.dat
—-a-w 405,082 2007-09-30 20:39:56 C:\WINDOWS\system32\perfh009.dat
.
—-a-w 63,904 2007-09-30 20:24:54 C:\WINDOWS\system32\perfc009.dat
—-a-w 405,082 2007-09-30 20:24:54 C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 16:00]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 16:00]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 16:00]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2005-02-23 23:26]
"nwiz"="nwiz.exe" [2005-02-23 23:26 C:\WINDOWS\system32\nwiz.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 16:01 C:\WINDOWS\AGRSMMSG.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-05 21:22]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-12-31 14:27]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41]
"KeyAccess"="C:\WINDOWS\keyacc32.exe" [2006-10-09 14:00]
"Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-07 23:40]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [2006-11-30 22:49]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 16:00]
"Aim6"="" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 05:44:06]
Cisco Systems VPN Client.lnk - C:\Program Files\Cisco Systems\VPN Client\vpngui.exe [2007-01-29 17:22:59]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=KATRACK.DLL

R2 CVPND;Cisco Systems, Inc. VPN Service;"C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe"
R2 CVPNDRVA;Cisco Systems IPsec Driver;\??\C:\WINDOWS\system32\Drivers\CVPNDRVA.sys
R3 DNE;Deterministic Network Enhancer Miniport;C:\WINDOWS\system32\DRIVERS\dne2000.sys
R3 P1171VID;Creative WebCam Notebook #2;C:\WINDOWS\system32\DRIVERS\P1171Vid.sys
S3 CVirtA;Cisco Systems VPN Adapter;C:\WINDOWS\system32\DRIVERS\CVirtA.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-09-29 00:56:24 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job"
- C:\PROGRA~1\NORTON~1\Navw32.exe
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-30 17:01:13
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-09-30 17:02:38
C:\ComboFix2.txt … 2007-09-30 16:29
.
— E O F —
Changes:
* Did one of those programs re-install Internet Explorer? I completely deleted it yesterday and it's back but says that it was created on Dec 29,2006.
* I don't get redirected to other sites when I click on links.
* The Search feature DOES seem to be working.
* Overall it seems alright…

ComboFix 07-09-21.2 - "Owner" 2007-09-30 16:58:29.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.246 [GMT -4:00]
.

((((((((((((((((((((((((( Files Created from 2007-08-28 to 2007-09-30 )))))))))))))))))))))))))))))))
.

2007-09-30 16:23 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-30 11:37 d——– C:\DOCUME~1\Owner\APPLIC~1\Symantec
2007-09-26 08:35 102,664 –a—— C:\WINDOWS\system32\drivers\tmcomm.sys
2007-09-26 08:34 d——– C:\DOCUME~1\Owner\.housecall6.6
2007-09-25 08:50 1,156 –a—— C:\WINDOWS\mozver.dat
2007-09-18 14:43 43,696 –a—— C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 14:43 317,616 –a—— C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 14:43 278,576 –a—— C:\WINDOWS\system32\drivers\srtsp.sys
2007-09-09 07:49 d——– C:\DOCUME~1\Owner\APPLIC~1\Webroot
2007-09-05 20:15 d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Geek Squad
2007-08-25 11:28 8,877,568 –a—— C:\WINDOWS\system32\Watermill 3D Screensaver.exe
2007-08-25 11:28 776,704 –a—— C:\WINDOWS\system32\Watermill_3D_Screensaver.scr
2007-08-25 11:28 d——– C:\Program Files\Watermill 3D Screensaver
2007-08-25 11:19 772,608 –a—— C:\WINDOWS\system32\Ancient_Castle_3D_Screensaver.scr
2007-08-25 11:19 12,785,664 –a—— C:\WINDOWS\system32\Ancient Castle 3D Screensaver.exe
2007-08-25 11:19 d——– C:\Program Files\Ancient Castle 3D Screensaver
2007-08-25 11:13 d——– C:\WINDOWS\system32\3Planesoft
2007-08-25 11:13 d——– C:\Program Files\3Planesoft Screensaver Manager
2007-08-25 11:12 d——– C:\Program Files\Flag 3D Screensaver
2007-08-21 21:02 d——– C:\DOCUME~1\Owner\APPLIC~1\Snapfish
2007-08-21 16:21 d——– C:\DOCUME~1\Owner\APPLIC~1\Roxio
2007-08-15 03:01 221,184 –a—— C:\WINDOWS\system32\wmpns.dll
2007-08-11 18:03 d——– C:\DOCUME~1\Owner\APPLIC~1\Talkback
2007-08-07 19:03 72,704 ——— C:\WINDOWS\system32\XMain32A.dll
2007-08-07 19:03 44,544 ——— C:\WINDOWS\system32\gif89.dll
2007-08-07 19:03 397,312 ——— C:\WINDOWS\system32\Snbd6w95.dll
2007-08-07 19:03 23,040 ——— C:\WINDOWS\system32\Picn13.dll
2007-08-07 19:03 212,480 ——— C:\WINDOWS\system32\Pcdlib32.dll
2007-08-07 19:03 d——– C:\WINDOWS\BBSTORE
2007-08-07 19:02 d——– C:\Program Files\Generations
2007-08-05 14:04 d——– C:\Program Files\Lavasoft
2007-08-05 14:04 d——– C:\DOCUME~1\Owner\APPLIC~1\Lavasoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-30 12:13 ——— d——– C:\Program Files\MSN Messenger
2007-09-30 11:21 ——— d——– C:\Program Files\Google
2007-09-30 11:17 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-09-26 19:35 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-25 08:58 ——— d——– C:\Program Files\Symantec
2007-09-20 23:59 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-20 23:57 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-09-20 23:57 60800 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2007-09-20 23:57 123952 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-09-20 23:57 10676 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-09-18 14:44 1430 –a—— C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 14:44 1421 –a—— C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 14:44 1415 –a—— C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 14:44 10662 –a—— C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 14:44 10662 –a—— C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 14:44 10658 –a—— C:\WINDOWS\system32\drivers\srtsp.cat
2007-08-26 00:10 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\Skype
2007-08-18 14:29 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\Image Zone Express
2007-08-07 19:02 ——— d–h—– C:\Program Files\InstallShield Installation Information
2007-07-31 23:59 ——— d——– C:\DOCUME~1\Owner\APPLIC~1\SSH
2007-07-30 19:19 92504 –a—— C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 –a—— C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 –a—— C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 –a—— C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 –a—— C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 203096 –a—— C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 –a—— C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 –a—— C:\WINDOWS\system32\wups.dll
2007-06-26 02:08 1104896 –a—— C:\WINDOWS\system32\msxml3.dll
2007-06-19 09:31 282112 –a—— C:\WINDOWS\system32\gdi32.dll
2007-06-13 06:23 1033216 –a—— C:\WINDOWS\explorer.exe
.

((((((((((((((((((((((((((((( snapshot_2007-09-30_162847.45 )))))))))))))))))))))))))))))))))))))))))
.
—-a-w 63,904 2007-09-30 20:39:56 C:\WINDOWS\system32\perfc009.dat
—-a-w 405,082 2007-09-30 20:39:56 C:\WINDOWS\system32\perfh009.dat
.
—-a-w 63,904 2007-09-30 20:24:54 C:\WINDOWS\system32\perfc009.dat
—-a-w 405,082 2007-09-30 20:24:54 C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 16:00]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 16:00]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 16:00]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2005-02-23 23:26]
"nwiz"="nwiz.exe" [2005-02-23 23:26 C:\WINDOWS\system32\nwiz.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2005-03-04 16:01 C:\WINDOWS\AGRSMMSG.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 22:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-05 21:22]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-12-31 14:27]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 03:41]
"KeyAccess"="C:\WINDOWS\keyacc32.exe" [2006-10-09 14:00]
"Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2003-10-07 23:40]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [2006-11-30 22:49]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 16:00]
"Aim6"="" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 05:44:06]
Cisco Systems VPN Client.lnk - C:\Program Files\Cisco Systems\VPN Client\vpngui.exe [2007-01-29 17:22:59]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=KATRACK.DLL

R2 CVPND;Cisco Systems, Inc. VPN Service;"C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe"
R2 CVPNDRVA;Cisco Systems IPsec Driver;\??\C:\WINDOWS\system32\Drivers\CVPNDRVA.sys
R3 DNE;Deterministic Network Enhancer Miniport;C:\WINDOWS\system32\DRIVERS\dne2000.sys
R3 P1171VID;Creative WebCam Notebook #2;C:\WINDOWS\system32\DRIVERS\P1171Vid.sys
S3 CVirtA;Cisco Systems VPN Adapter;C:\WINDOWS\system32\DRIVERS\CVirtA.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-09-29 00:56:24 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job"
- C:\PROGRA~1\NORTON~1\Navw32.exe
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-30 17:01:13
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-09-30 17:02:38
C:\ComboFix2.txt … 2007-09-30 16:29
.
— E O F —
Logfile of HijackThis v1.99.1
Scan saved at 18:50, on 9/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft Office\OFFICE11\MSTORDB.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader41.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_…upv2.0.0.10.cab?
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Viewpoint <–All Viewpoint programs listed


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this File if listed:
C:\Program Files\Viewpoint\Common\ViewpointService.exe

Delete this Folder if listed:
C:\Program Files\Viewpoint

Empty Recycel Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Nothing out of the ordinary has occurred.

Logfile of HijackThis v1.99.1
Scan saved at 19:21, on 9/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [KeyAccess] C:\WINDOWS\keyacc32.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader41.cab
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_…upv2.0.0.10.cab?
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI