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Spyware / Malware / Virus Removal

[Resolved] possible infection?

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi,

The other day i had a Zonealarm pop-up asking to allow or deny postupdate.exe from accessing your computer. I hit allow by accident, and now my computer that i know like the back of my hand is not acting like itself. Just today, Firefox just shut down for no reason and redirected me to a virus scan advertisement site. Anyways, I would greatly appreciate if anyone can take a look at my log to see if i really am infected. I ran AVG virus scan and anti-spyware which found nothing big. Thanks in advance!!

Logfile of HijackThis v1.99.1
Scan saved at 12:46:40 AM, on 9/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1014020
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1187749288562
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
Hello and welcome to the forums

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Note:
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)


It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now
    change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.
Close all open windows.
Do not run a scan yet.

Reboot your computer into SafeMode
You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter.


IMPORTANT: Do not open any other windows or
programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:

  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
    • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
    • Reboot in normal mode and copy the report back to this topic along with a new HijackThis log.
Post #3
Logfile of HijackThis v1.99.1
Scan saved at 10:26:49 AM, on 10/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\taskswitch.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1187749288562
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #5
sorry….here it is. ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 10:19:56 AM 10/6/2007 + Scan result: C:\Documents and Settings\Owner\My Documents\CCNA\Cool Tools\GetPass\GetPass!.exe -> Not-A-Virus.PSWTool.Win32.GetPass.e : Cleaned with backup (quarantined). :mozilla.265:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.266:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.267:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.268:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.269:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.270:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.271:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.272:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.273:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.274:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.275:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.276:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.277:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.278:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.423:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.595:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.114:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.115:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.116:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.805:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned. :mozilla.165:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.166:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.167:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.168:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.169:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.170:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.171:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.172:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.156:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.157:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.158:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.159:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.160:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.57:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned. :mozilla.833:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned. :mozilla.689:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Bfast : Cleaned. :mozilla.289:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Bluestreak : Cleaned. :mozilla.364:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Com : Cleaned. :mozilla.65:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned. :mozilla.836:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Esomniture : Cleaned. :mozilla.81:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.82:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.83:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.84:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.85:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.86:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned. :mozilla.516:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.517:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.518:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.519:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.527:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.528:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.721:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.722:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.878:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Hitslink : Cleaned. :mozilla.308:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.312:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.444:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned. :mozilla.445:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned. :mozilla.697:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Msn : Cleaned. :mozilla.698:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Msn : Cleaned. :mozilla.699:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Msn : Cleaned. :mozilla.66:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.320:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.321:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.322:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.323:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.324:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.325:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.326:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.327:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.328:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.329:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.290:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned. :mozilla.291:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned. :mozilla.296:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned. :mozilla.297:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned. :mozilla.298:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned. :mozilla.41:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.49:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.50:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.51:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.52:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.53:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.54:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.56:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.58:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.59:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.60:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.61:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.62:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Revsci : Cleaned. :mozilla.498:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.499:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.500:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.501:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.502:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.503:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.120:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.121:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.122:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.123:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.124:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.125:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.284:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.285:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.286:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.287:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.288:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.473:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.476:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.334:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.335:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.336:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.337:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.338:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.339:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.340:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.341:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.342:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.343:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.344:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.345:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.346:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.330:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned. :mozilla.393:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned. :mozilla.261:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned. :mozilla.40:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.42:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.43:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.44:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.45:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.75:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.76:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.77:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.78:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.79:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\63yluinx.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. ::Report end
Post #6
With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarrantine and you can remove them that way. Just click Select All then Remove Finally How's it running now?
Post #7
It's running pretty normal now. I think most of the processes are legit. Did you happen to see any traces of a trojan or other harmful malware? I just don't want any hidden maleware camping out in my computer.
Post #8
Log looks good to me :thumbup:

You can remove any programs / Tools I had you install. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.

Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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