First time posting to this forum. This week while I was out of town (of course), my son was checking his e-mail on my wifes and my computer. We are running WinXP, MCE, sp2. We have McAfee installed, and use Earthlink toolbar and e-mail. My sons email is not as locked down as ours is. Anyway, later on when my wife was using the computer, she called me and said that a warning had popped up saying
"Security Warning – Trojan.W32.Looksy detected on your machine. " Some official sounding info about the virus, and then the option to remove it now. I told her to just X it out. She clicked the X, and said it immediately started to download a new web site, and then the entire screen turned red with a hazard warning sign. I then told her to turn off the modem, and to run thee McAfee virus scan. She called back later and said that the virus scan had found some items/cookies that my son had gotten from youtube, but otherwise the system was clean, but the red screen was still there. I told her to leave it, and I would look when I got home.
When I returned, I discovered that the red screen was actually just a picture, and 3 icons had also showed up on the desk top. I found where the pic files where and deleted them. I then restarted the computer. Upon restart, got a message saying that the pic files could not be found (for the red screen and warnings on the red screen, but the icons had returned. Ran McAfee again, still said no problems. Then tried to run AVG, but the definitions were out of date (since I rely on McAfee) and the site to download def files had been changed to 127.0.0.1. AVG of course said no probs also.
I then turned modem back on and went online to find info about this. Within seconds, started getting all kinds of popups. According to McAfee, popup blocker is off, and the ability to turn it on is disabled. I haven't used the Earthlink toolbar since this happenned, so I don't know if earthlink popup is disabled also.
Anyway, can't stay at any site for more than a minute or so before the entire screen is covered w/ popups. The browser (ie?) is constanly trying to jump to a security web site. I managed to download HijackThis and Deckards System Scanner. I turned off the modem again and ran both progs, and ahve the logs from them. Am using a computer from work to start this repair process since I cant work from home right now.
I am at work now, so any advice you give I will try when I get home this evening.
HijackThis Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:47 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Ours\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Ours.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie…ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: MSVPS System - {428FA4A4-C8EC-427C-85DE-11C80F67893A} - C:\WINDOWS\mscore.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: TTB000000 - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\COUPON~1.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {88088754-addc-4d58-8009-c00051c0b8da} - (no file)
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: CouponBar - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\CouponBarIE.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSKAGENTEXE] c:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKUS\S-1-5-18\..\RunOnce: [TBInfo] iexplore.exe "http://tr.earthlink.net/t/lnk?id=1038804&url=http://www.earthlink.net/go/elnktoolbarinstall" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TBInfo] iexplore.exe "http://tr.earthlink.net/t/lnk?id=1038804&url=http://www.earthlink.net/go/elnktoolbarinstall" (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: EXPCAL - EXPCAL.dll (file missing)
O21 - SSODL: drvsvp - {9B447B4C-8A63-4A23-BF59-23D1BCA114A7} - C:\WINDOWS\drvsvp.dll
O21 - SSODL: msduo2 - {9FFB2AE2-E99E-48C3-8194-F28D4B93D893} - C:\WINDOWS\msduo2.dll
O23 - Service: McAfee Application Installer Cleanup (0268711190936323) (0268711190936323mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP26871~1.EXE (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
–
End of file - 12706 bytes
Any help appreciated.
Thank you,
Tom