the two problems might be completely unrelated but i am unsure.
the desktop picture cant be changed, it keeps on a blank color and the option of stretch or tile box is greyed over.
any help would be greatly appreciated
thank you
Logfile of HijackThis v1.99.1
Scan saved at 7:38:22 PM, on 9/23/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla 4.0\firefox.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Rising Anti\Rising\Rav\Rav.exe
C:\Program Files\Hijack\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: ,
O20 - Winlogon Notify: efccyxu - efccyxu.dll (file missing)
O20 - Winlogon Notify: steyjtab - C:\WINDOWS\SYSTEM32\steyjtab.dll
O20 - Winlogon Notify: winwea32 - winwea32.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: CA ISafe (CAISafe) - Unknown owner - c:\program files\Vet\isafe.exe (file missing)
O23 - Service: CeEPwrSvc - Unknown owner - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe (file missing)
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\System32\moomhkqc.exe (file missing)
O23 - Service: DVD-RAM_Service - Unknown owner - C:\WINDOWS\System32\DVDRAMSV.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\My Downloads\IP update\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\System32\HPZipm12.exe (file missing)
O23 - Service: Rising Process Communication Center (RsCCenter) - Unknown owner - C:\Program Files\Rising Anti\Rising\Rav\CCenter.exe (file missing)
O23 - Service: RsRavMon Service (RsRavMon) - Unknown owner - C:\Program Files\Rising Anti\Rising\Rav\Ravmond.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - Unknown owner - C:\Program Files\Spyware Doctor\sdhelp.exe (file missing)
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Sygate Technologies, Inc. - (no file)
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Unknown owner - (no file)
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - c:\PROGRA~1\Vet\VetMsg.exe
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINDOWS\System32\MsPMSPSv.exe (file missing)