19 replies to this topic

[epictrance73]

Hi, I posted this problem in hardware too.. but it is a notebook so I'll post here too. I have speedfan 4.32 and usually when my computer shuts off is when it gets to about 43-44 degrees. I know that isnt that high but it does shut off around there. Here is what speedfan posted when i started up my computer this is what speedfan posted after startup Win9x:NO 64Bit:NO GiveIO:YES SpeedFan:YES I/O properly initialized Linked ISA BUS at $0290 Linked Intel 82801CAM ICH3 SMBUS at $1840 Scanning ISA BUS at $0290... SuperIO Chip=NS PC87591E (PLEASE REPORT) Scanning Intel SMBus at $1840... SMART Enabled for drive 0 Found IC25N030ATCS04-0 (30.0GB) Found ACPI temperature (80.0C) End of detection Loaded 0 events AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% AC is ONLINE Battery Charge LOW CHARGING Battery Life Percentage 0% found this too Almost every EIDE or SATA hard disk includes S.M.A.R.T. data. That information is collected by the drive itself and contains data that the manufacturer considered relevant to check reliability. The data is made up of several attributes that have a current value, a worst one, a threshold, some raw data, and some flags. Basically, when any attribute's current value is below its threshold, the hard disk is considered unreliable and likely to fail. By using several techniques, this report tries to give a wider range of info, basing its analysis on advanced comparisons with normal values based on real hard disks and on expert-like checks. The final results are not to be taken as an absolute truth, but they are a very good approach to what a professional would say about your hard disk status. Your hard disk is a IC25N030ATCS04-0 with firmware CA3OA71A. The average temperature for this hard disk is 42C (MIN=29C MAX=54C) and yours is 41C. Your hard disk's S.M.A.R.T. attributes are now being analyzed and a full report about the reliability, health and status of your hard disk is generated: Your hard disk is not below any attribute threshold. This is good. Your hard disk was never below any attribute threshold. This is good. Your hard disk is now being compared to real data used to define normal values for your specific hard disk model. This way, the analysis can automatically use proper operating ranges. The images give you an idea of how each attribute is within such range. Current and raw values are shown for easier reference for experienced users. There are 1742 hard disk models in the current archive. Attribute Current Raw Overall Raw Read Error Rate 100 0 Very good Throughput Performance 100 0 Normal Spin Up Time 129 14 0 1 Good Start/Stop Count 98 4260 Very good Reallocated Sector Count 100 0 Very good Seek Error Rate 100 0 Very good Seek Time Performance 100 0 Normal Power On Hours Count 68 14376 Normal Spin Retry Count 100 0 Very good Power Cycle Count 98 4171 Normal GSense Error Rate 93 1245200 Watch Warning: GSense Error Rate is below the average limits (94-100). Power Off Retract Count 95 1008 Watch Warning: Power Off Retract Count is below the average limits (98-100). Load Cycle Count 59 415437 Normal Reallocated Event Count 100 1 Very good Current Pending Sector 100 0 Very good Offline Uncorrectable Sector Count 100 0 Very good Ultra DMA CRC Error Rate 200 2 Very good NOTE: not all warnings are reflected on fitness and performance overall values as relevancy is based upon the settings from the hard disk manufacturer who is the best entity deputed to define such relationships. The overall fitness for this drive is 90%. The overall performance for this drive is 90%. The link to get back and see a new report about this hard disk in the future is this. Consider that new hard disks and new checks are added over time. DISCLAIMER: this report does its best to highlight issues and warnings related to your hard disk. It cannot be held responsible for any mistake. This page and its results cannot be used in any other way but the one defined by its author. Im not sure what the problem is but it is very inconvenient because I cant even run my antivirus searching for viruses for a long period of time without the computer shutting off. Do you think too many processors running that is why it is shutting me off? I have 512 Ram. About a year ago I had installed a wireless ethernet card into my computer. Do you think that has something to do with it? Please help, it's so irritating having my comp shut off all the time. Thanks, Paul

[Ax238]

Hi Paul!

We'd be glad to help you out here. In order to do so, we may need some more information. Please see the following post and we'll start from there:
http://forums.whatth...h...st&p=349890

Regards,

Ax

[epictrance73]

ok.. i tried the first method and my computer shut off... it didnt restart. So, I went to the second method which I typed eventvwr.msc. I had a bunch of warnings all with the same problem... Its the plugplaymanager. It said the activesmart service vetoed a power event request. Here is the warning. Details Product: Windows Operating System ID: 262 Source: PlugPlayManager Version: 5.2 Symbolic Name: WRN_POWER_EVENT_SERVICE_VETO Message: The service "%1" vetoed a power event request. Explanation The system's attempt to put the computer into a power-saving mode was blocked by the specified service. Stopping the service may allow the system to go into a power-saving mode, but it may also cause other problems. What do you recommend me do next? I thank you so much for your time and effort.. Paul

Edited by epictrance73, 17 September 2007 - 06:26 PM.

[Ax238]

So you didn't get a BSOD when the computer crashed? It seems that this is an issue that your SMART data reading program (possibly SpeedFan) is causing. Try uninstalling the software and this error should go away. Are there any other system or application errors that you can see?

[epictrance73]

i uninstalled speedfan just before this had happened. Then, I installed active smart, and this still happened. I guess i will try and uninstall activesmart too. What do you suggest?

[Ax238]

ActiveSmart is what is causing that error to appear in the event viewer. I would suggest uninstalling it before continuing.

[epictrance73]

Hi again.. I uninstalled the active smart. My computer had an error about a driver when i turned it on. Anyway, here is the log. There were a couple errors now on it. Let me know what you think. I really appreciate the time youve been spending on me. Thanks so much!! I am attaching the event viewer log. Paul

Attached Files

•  error.txt   213.32KB   578 downloads

[epictrance73]

Computer Error 9/21/2007 20:46 System Error (102) 1003 N/A PO-886EE7CB84DC Error 9/21/2007 20:01 Service Control Manager None 7026 N/A PO-886EE7CB84DC there were a bunch of warnings Warning 9/20/2007 20:42 PlugPlayManager None 262 N/A PO-886EE7CB84DC These were the errors and warnings... Sorry for the long log.. Thanks, Paul

[Ax238]

Please post the details for the following error: Type: Error Date: 9/21/2007 Time: 20:46 Source: System Error Event ID: 1003 Thanks, Ax

[epictrance73]

the system error- Error code 100000d1, parameter1 00000003, parameter2 0000000d, parameter3 00000000, parameter4 f841646c. 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 64 100000d 0020: 31 20 20 50 61 72 61 6d 1 Param 0028: 65 74 65 72 73 20 30 30 eters 00 0030: 30 30 30 30 30 33 2c 20 000003, 0038: 30 30 30 30 30 30 30 64 0000000d 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 30 2c 20 66 38 34 31 00, f841 0050: 36 34 36 63 646c there were a couple of errors today too... this is what it said source dhcp -886EE7CB84DC Your computer has lost the lease to its IP address 192.168.100.2 on the Network Card with network address 0015A375F44F. error w32time The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time. error w32time Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) warning dhcp Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0015A375F44F. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. failure audit security IPSec Services: IPSec Services failed to get the complete list of network interfaces on the machine. This can be a potential security hazard to the machine since some of the network interfaces may not get the protection as desired by the applied IPSec filters. Please run IPSec monitor snap-in to further diagnose the problem. I hope this helps.. Thanks, Paul

[Ax238]

Thanks Paul,

The latter messages you posted all deal with the same issue, it looks like you may have some network connectivity issues. This may or may not be part of what's causing the restarts. Please post the information from the following event:
Type: Information
Date: 9/21/2007
Time: 20:01
Source: Save Dump
Event ID: 1001

We might be looking at an issue revealed in MS KB925922, as it appears IPSec is one of the errors listed.

Regards,

Ax

[epictrance73]

I had saved the log... and found it in the log here Information 9/21/2007 20:01 Save Dump None 1001 N/A PO-886EE7CB84DC For some reason... the date 9/21 doesnt show anymore... i even went to find and typed in the event number 1001 and it didnt show up.. what do i need to do?

[Ax238]

If the entry is no longer in the Event Viewer, wait until the computer restarts again, then find the newly created entry. Regards, Ax

[epictrance73]

ok.. ill wait until it shuts down again... so please don't close this topic out... thanks for all your effort.. Paul

[epictrance73]

Ok.. it shut down again... here is some stuff

Error 9/28/2007 22:29 Service Control Manager None 7026 N/A PO-886EE7CB84DC
The following boot-start or system-start driver(s) failed to load:
AntiSpyFilter

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Warning 9/28/2007 06:56 ftdisk Disk 57 N/A PO-886EE7CB84DC
The system failed to flush data to the transaction log. Corruption may occur.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 00 00 00 00 01 00 be 00 ......¾.
0008: 02 00 00 00 39 00 04 80 ....9..€
0010: 00 00 00 00 0e 00 00 c0 .......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Error 9/28/2007 06:56 Service Control Manager None 7011 N/A PO-886EE7CB84DC
Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Warning 9/28/2007 06:55 disk None 51 N/A PO-886EE7CB84DC
An error was detected on device \Device\Harddisk2\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 04 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 0e 00 00 c0 -......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 6f 23 52 03 00 00 00 00 o#R.....
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 08 00 00 00 00 @.......
0040: 00 20 0a 12 80 01 20 40 . ..€. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 c0 ae 81 78 6d 4c 81 .À®�xmL�
0058: 00 00 00 00 78 56 d1 fe ....xVÑþ
0060: 00 00 00 00 37 00 5e 00 ....7.^.
0068: 2a 00 00 5e 00 37 00 00 *..^.7..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Error 9/27/2007 19:42 W32Time None 34 N/A PO-886EE7CB84DC
The time service has detected that the system time needs to be changed by -97786 seconds. The time service will not change the system time by more than -54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com (ntp.m|0x1|75.74.113.60:123->207.46.130.100:123) is working properly.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Warning 9/27/2007 17:26 Dhcp None 1003 N/A PO-886EE7CB84DC
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0015A375F44F. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: c7 04 00 00 Ç...

Warning 9/25/2007 21:39 ftdisk Disk 57 N/A PO-886EE7CB84DC
The system failed to flush data to the transaction log. Corruption may occur.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 00 00 00 00 01 00 be 00 ......¾.
0008: 02 00 00 00 39 00 04 80 ....9..€
0010: 00 00 00 00 0e 00 00 c0 .......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

I hope this shows something... Thanks for your time again..
Paul