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can some one please help me , It would be much appreciated, Thanks, Tommy B Logfile of HijackThis v1.99.1 Scan saved at 5:52:49 PM, on 9/15/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\ehome\ehSched.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\System32\Rundll32.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\retadpu2000400.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\PROGRA~1\COMMON~1\zqqk\zqqkm.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE
Hello tommyb,

Welcome to the forum, I need to see an entire HJT log including the header. What I would like you to do is to delete the copy of HJT you have installed and download and install the newer version by Trendmicro.

Download and install Trendmicros Hijackthis

Download the Trendmicro Hijackthis Installer, follow defauts and it will install in C:\Program Files\Trendmicro\Hijackthis and this is exactly where we want it to be.
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

THIS IS IMPORTANT
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<– Right click on Hijackthis.exe ( looks like a man with a spyglass ) and rename it to Scanner.exe

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