This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] Hjt Help

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi. I am fairly new to this and need help. One of my computers is a used one I bought recently and I think I may have a virus, spyware or something. I just ran HJT, but now I have no idea what to make of it. I really don't understand alot of that "computer talk". Can anyone please take a look and let me know if it appears to have a problem. I really appreciate it!Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:58:16 PM, on 9/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Drivers\bwcsrv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\MouPter.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com/1Q00CDT/0409/bl7.asp
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [mMouse] MouPter.exe
O4 - HKLM\..\Run: [SetMou] SetMou.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1188072070781
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: BUFFALO Wireless Configuration Service (bwcsrv) - Unknown owner - C:\WINDOWS\system32\Drivers\bwcsrv.exe
O23 - Service: Insight Local Alerter (CPQALERT) - Hewlett-Packard Company - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Insight Web Agent (cpqWebDmi) - Hewlett-Packard Company - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: Remote Diagnostics Enabling Agent (DfwWebAgent) - Hewlett-Packard - C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

–
End of file - 7300 bytes
Again, Thanks so much!!! :wavey:
linleeme2,

Welcome to the forum, your HJT log looks fine :thumbup:

Run this system cleaner

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced."
    deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.

What makes you think you have a virus?? You can run this free online scan and post the report and lets see what it comes up with,

Run Panda's ActiveScan from here and perform a full system scan.
  • Once you are on the Panda site click the "Scan your PC" button
  • A new window will open…click the big "Check Now" button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
  • If you are on a slow connection it will take about 15 minuites for the scanner to load.
  • Click on "Local Disks" to start the scan
  • Once scan is done, click "see report" then "save report"
  • Save the log someplace you can find
  • Reboot
  • Post the Panda scan results in your next reply

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI