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[Closed] Slow Computer


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2 replies to this topic

#1 cuttiejt20

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Posted 14 September 2007 - 12:52 AM

hi im new to the site but here is my problem
my computer is running a lil bit slow and its starting to freeze alot here is my hijack log

Logfile of HijackThis v1.99.1
Scan saved at 1:44:51 AM, on 9/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wscntfy.exe
c:\windows\system32\rlvknlg.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai...cat-no-eula.cab
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe

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#2 Scotty

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Posted 14 September 2007 - 04:12 AM

Hi! Welcome to the WTT forums.
I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


Is that the full log you have posted? Or have you edited parts of it? I really need to see a full log.

Your log shows that MSConfig is running at startup. This indicates that you may be using "diagnostic startup" rather than "normal startup" to stop something from running. While this is normally OK, it is possible that you have disabled something that will affect how we clean your machine. Please don't change anything in MSConfig yet, these instructions will produce a report of what programs are currently disabled so I can see the entries without requiring any changes:

Go to Start > Run and type Notepad
Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that wordwrap is unchecked.

regedit /a /e %systemdrive%\regkey.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig"
notepad %systemdrive%\regkey.txt
del /q %systemdrive%\regkey.txt

Go to the menu at the top of the Notepad File and Save as
Save it to your Desktop as "mslook.bat" (you MUST include the quotes)
Locate mslook.bat on your Desktop and double-click it. When notepad opens, copy/paste the content in your reply. When you close Notepad the CMD window will close automatically and the text file will be deleted.
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#3 Scotty

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Posted 20 September 2007 - 09:17 AM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log
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