2 replies to this topic

[dazzer24]

hi there, whenever i browse the internet and have more than one page open at the same time when i come to close any of the pages the y wont close. the window goes blank and the little grey box 'send error report' appears. even if i send the report and it 'completes' when i click fnish nothing happens. to close the window i nned to use the end now facility on the windows task manager. i thought in a previous fix i had maybe deleted some part of internet explorer by mistake so ive reinstalled the latest version but its not done any good. wondering if reinstalling windows is gonna help but i wouldnt know where to start with that and ive no idea where the disc i got originally with the pc is. any help greatly appreciated;) regards darren

[paws]

Hi, Sorry to hear you are having problems with your machine.

You posted at the end of June in the malware removal forum, in this thread:
http://forums.tomcoy...453#entry383453
and were being advised by LDTate, but I cannot find the logs that he asked you to send him following his advice to run the Smitfraud fix. There doesn't seem to be any trace (that I can see anyway) in the thread of your reply to him in that thread, and it may be therefore that "undesirable elements" might be present on your machine.

It might be sensible to continue with the malware removal work and when your machine is declared clean of infection, post back here in this thread if you are still having issues and we will do our best to help.
Regards
paws

[dazzer24]

hi Paws Thanks for your prompt reply. Last time I posted I followed the instructions posted on here and used smitfraudfix,spware s and d, and avg. this seemed to do the trick as it removed the malware and bogus virus removal ads that were on the system. but i seem to be left with this other problem. So I will follow this path again and see if it makes any difference and then post back. Thanks again, Darren