Need Help
#1
Posted 20 August 2007 - 06:26 PM
Register to Remove
#2
Posted 20 August 2007 - 06:48 PM
Open a Command line -- Start - Run - (type)cmd - Enter
This will open a DOS box
At the blinking cursor type the following, in order as listed, and waiting for each operation to complete (a few seconds each) until the blinking cursor returns.
ipconfig /release - enter <--notice the required space in front of the "/"
ipconfig /renew - enter <--notice the required space in front of the "/"
Ipconfig /flushdns - enter <--notice the required space in front of the "/"
If you are still unable to get internet access, then run WinsockXPfix.exe
Download WinSock XP Fix, here:
http://www.snapfiles...nsockxpfix.html
You can burn it to CD and then run it on the Laptop.
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#3
Posted 20 August 2007 - 06:58 PM
Download and Run CleanUp! 4.52
http://www.stevengou...o...9&Itemid=72
_________________
Download, install, and update, Spybot Search & Destroy
http://www.safer-net...rg/en/download/
Run Spybot and allow it to fix everything it finds
__________
download, update and run AVG AntiSpyware 7.5, from here:
http://free.grisoft....s/frt/0?prd=asf
___________
Update and Run your Antivirus (which I presume the Laptop has, but if not install the free AVG AntiVirus)
If malware (virus and/or spyware/trojans) were found, post the lists of what was found/fixed.
You may need to do additional work over in the Malware Removal Forum, but the above will be a very good start, and maybe just enough.
____________
If only tracking Cookies were detected and removed, then we'll have a look at the System Files and the machines overall performance.
Please go to http://www.pcpitstop.com
Run the Full Tests
Post your TechExpress link back into this thread for review.
Best Regards
If you wish, you may Donate to help keep us online.
#4
Posted 20 August 2007 - 07:30 PM
Thank You for your fast replay!!
I did the following -
ipconfig /release - after hitting enter it says - No operation can be performed on wireless network connection while it has its media diconnected.
ipconfig /renew - after hitting enter it says - No operation can be performed on wireless network connection while it has its media diconnected.
Ipconfig /flushdns - after hitting enter it says - Successfully flushed the DNS Resolver Cache.
I still can not connect.
I downloaded the WinSock XP Fix to my junk drive and loaded it to the laptop then rebooted. A window popped up after reboot that states Malicious Software Removal Tool & in the box it reads "An error has occurred. Please visit the Malicious Software Removal Tool Help Page for more details.
#5
Posted 20 August 2007 - 08:35 PM
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#6
Posted 22 August 2007 - 06:45 PM
#7
Posted 22 August 2007 - 09:58 PM
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#8
Posted 23 August 2007 - 05:07 AM
#9
Posted 04 September 2007 - 08:40 PM
I finally have this machine clean. Thanks to ken545. http://forums.whatth...lden_t82606.htm
I would like if you can take a look at the machine's performance.
Would it be a problem to install Microsoft Office Pro 2003 on this OS that is a Home edition? The nephew can use for School.
#10
Posted 04 September 2007 - 10:09 PM
Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.
The Full Tests take about 2-3 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information.
I can make a better recommendation after reviewing those results.
You'll probably be pleased to get the Full Tests Results for your use as well.
Best Regards
If you wish, you may Donate to help keep us online.
Register to Remove
#11
Posted 05 September 2007 - 07:00 PM
http://www.pcpitstop...SNVHWMYMDVSMM4V
#12
Posted 05 September 2007 - 10:45 PM
Just happens that I have a similar machine here on my repair bench.
TechExpress link for your current results:
http://www.pcpitstop...FMVHWQVPDVS994V
Admittedly Differences re He has faster CPU, you have faster Video Adapter and larger HD, but both 191mb RAM, both XP Home SP2.
His machine was fully crippled with malware, system corruptions, SR failure, and a choked HD.
So I had to completely reformat/Reinstall.
(good example of why it's important to keep OS updated, and run updated Antivirus, Antispyware, Firewall.)
So just for comparison, I gave him the full load of MS Office Pro (2000)
It runs just fine on this limited resource machine, but would have a much more brisk response if he added More RAM.
Same should be true for you after you follow all of the Pit Test Tune-up Tips.
Consider getting more RAM. You will be glad you did.
Best Regards
If you wish, you may Donate to help keep us online.
#13
Posted 06 September 2007 - 05:28 AM
#15
Posted 08 September 2007 - 09:16 AM
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