This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] Hijackthis & Ad-aware Logs

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi. I need help w/removing spware/adware on my computer. This is my logfile from hijackthis:

Logfile of HijackThis v1.99.1
Scan saved at 10:50:10 AM, on 8/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Installations\hijackthis_199\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: WebAssist - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\WebAssist.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google2\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe -a
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIB7FC~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/14.18/uploader2.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe

———————————————————————————————————————————————

This is the logfile from Ad-aware. I had it remove all of these in safe mode already, but they still pop-up every day:

Ad-Aware SE Build 1.06r1
Logfile Created on:Wednesday, August 15, 2007 10:50:46 AM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R184 31.07.2007
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
MRU List(TAC index:0):11 total references
Tracking Cookie(TAC index:3):27 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


8-15-2007 10:50:46 AM - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Colleen\Application Data\microsoft\office\recent
Description : list of recently opened documents using microsoft office


MRU List Object Recognized!
Location: : C:\Documents and Settings\Colleen\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-4161500403-2336343265-2160789224-1009\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 160
ThreadCreationTime : 8-15-2007 2:46:00 PM
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 220
ThreadCreationTime : 8-15-2007 2:46:27 PM
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 244
ThreadCreationTime : 8-15-2007 2:46:28 PM
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 288
ThreadCreationTime : 8-15-2007 2:46:32 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 300
ThreadCreationTime : 8-15-2007 2:46:32 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 452
ThreadCreationTime : 8-15-2007 2:46:35 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 516
ThreadCreationTime : 8-15-2007 2:46:36 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 560
ThreadCreationTime : 8-15-2007 2:46:37 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [avgrssvc.exe]
FilePath : C:\PROGRA~1\Grisoft\AVG7\
ProcessID : 620
ThreadCreationTime : 8-15-2007 2:46:38 PM
BasePriority : Normal
FileVersion : 7.5.0.473
ProductVersion : 7.5.0.473
ProductName : AVG Anti-Virus system
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Resident Shield Service
InternalName : avgrssvc
LegalCopyright : Copyright © 2007 GRISOFT, s.r.o.
OriginalFilename : avgrssvc.exe

#:10 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 956
ThreadCreationTime : 8-15-2007 2:49:08 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:11 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 1208
ThreadCreationTime : 8-15-2007 2:50:30 PM
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 11


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:3
Value : Cookie:[removed]/
Expires : 2-29-2012 8:00:00 PM
LastSync : Hits:3
UseCount : 0
Hits : 3

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:35
Value : Cookie:[removed]/
Expires : 7-27-2008
LastSync : Hits:35
UseCount : 0
Hits : 35

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 8-13-2022 6:24:30 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 12-31-2009 8:00:00 PM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 12-31-2020 8:00:00 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@advertising[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:25
Value : Cookie:[removed]/
Expires : 8-1-2012 2:34:36 PM
LastSync : Hits:25
UseCount : 0
Hits : 25

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@atdmt[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 8-12-2012 8:00:00 PM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@pro-market[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 5-31-2030 8:00:00 PM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@realmedia[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 12-31-2020 8:00:00 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 8-4-2007 2:33:42 PM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@2o7[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 8-13-2012 10:13:20 AM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@fastclick[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:16
Value : Cookie:[removed]/
Expires : 8-14-2009 10:36:50 AM
LastSync : Hits:16
UseCount : 0
Hits : 16

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:18
Value : Cookie:[removed]/
Expires : 8-14-2009 10:21:22 AM
LastSync : Hits:18
UseCount : 0
Hits : 18

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 8-10-2007 11:55:22 AM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@edge.ru4[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 7-26-2037 11:22:08 AM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 8-18-2007 6:22:34 PM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@mediaplex[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:3
Value : Cookie:[removed]/
Expires : 6-21-2009 8:00:00 PM
LastSync : Hits:3
UseCount : 0
Hits : 3

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@adrevolver[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:3
Value : Cookie:[removed]/adrevolver/
Expires : 4-26-2010 7:48:54 AM
LastSync : Hits:3
UseCount : 0
Hits : 3

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@revsci[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 8-10-2027 10:34:48 AM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@snapfish.112.2o7[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 8-1-2012 2:39:48 PM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@adrevolver[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 8-2-2008 2:29:12 AM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@goclick[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 12-31-2009 8:00:00 PM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 8-2-2008 2:38:20 PM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : [removed][2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:2
Value : Cookie:[removed]/
Expires : 8-29-2007 10:21:10 AM
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@bluestreak[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:1
Value : Cookie:[removed]/
Expires : 7-31-2017 8:08:58 AM
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@specificclick[1].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:16
Value : Cookie:[removed]/
Expires : 7-31-2017 11:56:26 AM
LastSync : Hits:16
UseCount : 0
Hits : 16

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : colleen@adinterax[2].txt
TAC Rating : 3
Category : Data Miner
Comment : Hits:4
Value : Cookie:[removed]/
Expires : 6-2-2037 4:00:00 PM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 27
Objects found so far: 38



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 38


Deep scanning and examining files (D:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for D:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 38


Deep scanning and examining files (N:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for N:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 38


Scanning Hosts file……
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 38




Performing conditional scans…
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 38

11:33:55 AM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:43:09.47
Objects scanned:344364
Objects identified:27
Objects ignored:0
New critical objects:27

—————————————————————————————————
This is what AVG found, but already removed as well before the Ad-Aware scan in safe mode:


@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@2o7[2].txt

TrackingCookie.2o7

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt

TrackingCookie.Yieldmanager

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Specificclick

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Addynamix

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt

TrackingCookie.Pointroll

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@advertising[1].txt

TrackingCookie.Advertising

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@atdmt[2].txt

TrackingCookie.Atdmt

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@bluestreak[1].txt

TrackingCookie.Bluestreak

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@cpvfeed[2].txt

TrackingCookie.Cpvfeed

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Coremetrics

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@doubleclick[1].txt

TrackingCookie.Doubleclick

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@edge.ru4[1].txt

TrackingCookie.Ru4

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt

TrackingCookie.Hitbox

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@enhance[2].txt

TrackingCookie.Enhance

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@fastclick[2].txt

TrackingCookie.Fastclick

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@goclick[2].txt

TrackingCookie.Goclick

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@mediaplex[1].txt

TrackingCookie.Mediaplex

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@realmedia[1].txt

TrackingCookie.Realmedia

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Valuead

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@revsci[2].txt

TrackingCookie.Revsci

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@snapfish.112.2o7[1].txt

TrackingCookie.2o7

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\colleen@specificclick[1].txt

TrackingCookie.Specificclick

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt

TrackingCookie.Netflame

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Burstbeacon

-
@HL_ReportFind
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt

TrackingCookie.Burstnet

-
@HL_TestEnded
@TestName_02
28

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@2o7[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@advertising[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@atdmt[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@bluestreak[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@cpvfeed[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@doubleclick[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@edge.ru4[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@enhance[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@fastclick[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@goclick[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@mediaplex[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@realmedia[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@revsci[2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@snapfish.112.2o7[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\colleen@specificclick[1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][2].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted

-
@HL_ActionTaken
C:\Documents and Settings\Colleen\Cookies\[removed][1].txt
@HL_ActVVInserted


Thanks in advance for your help!
Hello Colleen :D

Welcome to the forum, sorry for the delay in responding but things get a little crazy around here. I am really not looking at anything earth shattering on your log, although it looks like you ran it in safemode. Most all of what AdAware found where cookies.

Lets do a few things.

Download and Install CCleaner
If you don't want the Yahoo Toolbar, be sure to uncheck it during installation
  • Click on Run Cleaner
Tutorial for CCleaner




  • Your Java is out of date and leaving your system vulnerable.
  • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
  • It should have an icon next to it:
    [external image: Posted Image]
    Select it and click Remove.
  • Reboot your system.
  • Then go to the Sun Microsystems and install the update
  • Java Runtime Environment Version 6 Update 2 <–This is what you need to download and install.
  • If you chose the online installation, it will prompt you to run the program.
  • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
  • Then after install you can verify your installation here Sun Java Verify
I like to to do the offline installation and save the setup file in case I may need it in the future



C:\Program Installations\hijackthis_199\HijackThis.exe <– Go here and delete this and lets download and install the newer version by Trendmicro.

Download and install Trendmicros Hijackthis

Download the Trendmicro Hijackthis Installer, follow defauts and it will install in C:\Program Files\Trendmicro\Hijackthis and this is exactly where we want it to be.
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.


Post a new HJT log in normal windows please.
Here is my new hijack this log, I'll update the java and run ccleaner too

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:06 AM, on 8/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Installations\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…pavilion&pf

=desktop&parm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…d=pavilion&

pf=desktop&parm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…pavilion&pf

=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…d=pavilion&

pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…d=pavilion&

pf=desktop&parm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…d=pavilion&

pf=desktop&parm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…pavilion&pf

=desktop&parm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…d=pavilion&

pf=desktop&parm1=seconduser
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: WebAssist - {85589B5D-D53D-4237-A677-46B82EA275F3} -

C:\WINDOWS\WebAssist.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP

Scheduler.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program

Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program

Files\Google2\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe"

-atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe -a
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE

(User 'Default user')
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program

Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco

Systems\VPN Client\vpngui.exe
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital

Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from

HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MIB7FC~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton

\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789}

-

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton

\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage

Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) -

http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program

Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -

https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -

http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) -

http://picasaweb.google.com/s/v/14.18/uploader2.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) -

http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) -

http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) -

http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} -

http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -

https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) -

http://a248.e.akamai.net/f/248/5462/2h/www…operations/symb

izpr/xcontrol/SymDlBrg.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) -

http://www.photodex.com/pxplay.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) -

http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex

Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown

owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program

Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc -

C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common

Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. -

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) -

Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program

Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero

BackItUp\NBService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program

Files\Photodex\ProShowProducer\ScsiAccess.exe

–
End of file - 12785 bytes
It most likely wants to remove all those cookies that AVG found. Its a safe program to use so go ahead.

I can't read your HJT log the way you posted it, make sure Wordwrap is unchecked

* Open HJT Scan and Save a Log File, it will open in Notepad
* Go to Format and make sure Wordwrap is Unchecked
* Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
Hi. Thanks. Here it is w/word wrap unchecked. I'll also post what CCleaner wants to delete from AVG. It looks like log files and then there's some in a upd7bin folder

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:06 AM, on 8/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Installations\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: WebAssist - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\WebAssist.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google2\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe -a
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIB7FC~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/14.18/uploader2.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe

–
End of file - 12785 bytes
Thats better , Thank You :D

Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O2 - BHO: WebAssist - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\WebAssist.dll (file missing)



Download Pocket Killbox to your desktop.
Highlight the file with the complete path inside the Quote Box and press Ctrl C on your keyboard.

C:\WINDOWS\WebAssist.dll

  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure Single File is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion…Say yes
  • It will ask you to reboot, say yes
If you get a message "pending operations has been stopped by external process!" then reboot the computer manually.



Do the above, run CCleaner, Update your Java and then post a new log please
=) sorry about that word wrap! Here is the AVG stuff from CCleaner, will run the other steps you posted. Java is deleted, but I haven't downloaded the new one yet. C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\Avg7.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log1.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log10.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log2.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log3.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log4.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log5.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log6.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log7.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log8.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log9.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog1.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog10.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog2.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog3.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog4.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog5.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog6.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog7.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog8.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\AvgFwLog9.log 0.49MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\history.log 0.75MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\antispy.ctf 1.23KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\avginfo.ctf 14.44KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\download.nfo 4.20KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspam482r4608k.bin 13.98KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2607u2605f9.bin 10.92KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2608u2607an.bin 17.10KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2612u2606mo.bin 45.77KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2614u2612vd.bin 8.35KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2617u2612qe.bin 15.11KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2618u2617tr.bin 1.71KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2621u261666.bin 81.51KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2624u2619hy.bin 58.53KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2626u2624pa.bin 79.51KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2628u2626d.bin 8.20KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2629u262824.bin 3.19KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2631u26299x.bin 71.33KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2634u2629mc.bin 81.34KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2636u2634ud.bin 17.03KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2637u2636ye.bin 1.99KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2638u26372e.bin 2.66KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2639u26383x.bin 2.48KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2641u2639eh.bin 5.02KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2645u2640ql.bin 9.32KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2646u2645ul.bin 2.70KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2648u26372q.bin 23.24KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2649u2648pu.bin 2.64KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7aspydb2662u26496f.bin 43.56KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1049u1042g4.bin 50.88KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1052u10423f.bin 67.71KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1054u10421l.bin 84.62KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1056u1042zf.bin 86.44KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1057u9915r.bin 0.28MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1058u9911x.bin 0.28MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1059u1057kx.bin 5.20KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1061u105721.bin 32.29KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1062u10579h.bin 52.84KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1063u1057d8.bin 53.05KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1065u1057ox.bin 60.27KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1066u1057ta.bin 67.88KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1067u10571j.bin 75.42KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1068u105735.bin 75.61KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1069u105760.bin 77.01KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1074u1057ee.bin 86.59KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1080u1057zm.bin 0.10MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1083u99183.bin 0.32MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1085u1083z1.bin 21.97KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1087u10838g.bin 48.21KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1102u1083g2.bin 89.05KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1103u991i7.bin 0.36MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7avi1104u991xa.bin 0.38MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7ems474r460bn.bin 18.47KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7ems482r4748k.bin 20.25KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7f476r472bk.bin 0.39MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7f484r4768g.bin 0.37MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7fw475r469bm.bin 0.19MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7fw479r4758j.bin 0.10MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7hlpsplit482r4588k.bin 0.33MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi875u8735p.bin 15.22KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi878u872g5.bin 47.05KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi885u8752z.bin 77.29KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi886u885pv.bin 13.76KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi892u88558.bin 48.99KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi893u892rd.bin 2.23KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi895u893vn.bin 1.35KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi898u8931y.bin 62.29KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi901u896ty.bin 11.83KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi904u901p.bin 0.25MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi908u90166.bin 0.37MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi909u9089i.bin 28.47KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi912u909fb.bin 0.11MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi917u909tb.bin 0.27MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi919u91736.bin 70.17KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi920u91961.bin 0.12MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi925u918eg.bin 0.37MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi934u920zo.bin 0.54MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi939u925cr.bin 0.51MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi943u939yq.bin 65.63KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi963u931g4.bin 1.29MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7lngfwsplit473r464bm.bin 8.32KB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7lngsplit476r463bn.bin 0.17MB C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7upd\update7.log 0.11MB ——————————————————————————————
Java is updated. Ran killbox, ran ccleaner, but excluded AVG for now. Let me know if you think those files are okay to delete. I wasn't sure since they were in a bin folder. Here is my updated hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:09 PM, on 8/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office Pro\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Installations\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google2\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe -a
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIB7FC~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/14.18/uploader2.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe

–
End of file - 12985 bytes
You can remove those old bin files and also whatever CCleaner found in AVG, they were all just cookies. Your log looks fine :thumbup: How is your system behaving now??
so far so good. I haven't gotten more pop-ups or trojans. Still had a few tracking cookies in my AVG scan today, but nothing else. Will keep you posted if anything pops-up again. if not then………….. THAAAAAAAAAAAAAAAANKS!!!!!!!!!!!!!!!!! :D I'll b so happy 2 b virus free!!!!
You will always pick up cookies, not much you can do about it except run CCleaner a few times a month and get rid of them. Not all but some sites require a cookie to be able to access there site. If you for example use yahoo.com as a start page and you customize it by adding features like weather and news, its all saved in a cookie and if you remove that cookie the next time you go to that site you will have to re customize it again.

Glad things are better :thumbup:


How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being
    reinfected.
  • Tom Coyote
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • Geeks To Go
  • Dslreports



Here are some free programs to install, don't leave home without them
  • Spybot Search and Destroy 1.4
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

  • Spyware Blaster It will prevent most spyware from ever being installed.
  • Spyware Guard It offers realtime protection from spyware installation attempts.
  • Win Patrol This program will warn you when any changes are being made to your system and give
    you the option to deny the change.
  • IE-Spyad
    IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads
    (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and
    painless download and install, it will no way interfere with IE, you can use them both.
  • Zone Alarm Here is a free Firewall from Zone Labs, I
    wouldn't access the internet without it.

Safe Surfn
Ken
Oh No !!!!! :angry:

Do this.

This is important, don't post a new HJT log before you rename it.


Now go to C:\Program Installations\Hijackthis , open the folder and right click on the HJT icon ( looks like a red stick of dynamite with a plunger ) and rename it to Scanner.exe <– Don't forget the .exe

Post a new log with it renamed please.
Ok, here's the new log. I don't know if it matters much, but my icon was of a little red guy w/a magnifying glass

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:39:43 PM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Installations\HiJackThis\scanner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google2\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\PlaxoHelper.exe -a
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIB7FC~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/14.18/uploader2.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - http://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe

–
End of file - 12824 bytes

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI