Computer Stops Responding

I have a windows xp os. everytime i start my pc i get this "found new hardware" message. i try closing it but it keeps coming back like 5 times. i did what it said but it still doesn't go away. i don't have any new uninstalled hardware on my pc. is this a problem worth looking into? thanks in advance.

Yes.

Run the Full Tests at
http://www.pcpitstop.com

Post the TechExpress Link to your Results, back here into this thread.

We'll have a better look at your machine that way, and can probably be more helpful.

Best Regards

thank you for the quick reply. here's a link to the detailed summery of my computer. hope this helps in solving the problem.

http://www.pcpitstop.com/pcpitstop/DetailedSummary.asp

Please post the Entire TechExpress Link information.

If you have difficulty finding how to post your TechExpress, have a look here, where I posted a graphic instruction for accessing the TechExpress and posting the link:

Take a look in Post #18 in this thread.
http://forums.tomcoyote.org/Winbo32_exe_Ho….html&st=15

Best Regards

sorry about that. here's the TechExpress link:

http://www.pcpitstop.com/techexpress.asp?id=JBFRHW8CZZVSNNRW

Looks like you've got your work cut out for you just to start with the Customized Tune-up Tips listed with the Pit Test Results. After you've Completed those recommendations, run a fresh Full Tests, and post the TechExpress. We'll have some additional work to do, but we'll take it one step at a time. Best Regards

thank you for helping me

i defragmentated my C drive and did some of the tips they told me to. the message still doesn't go away. and my computer also freezes at random times. this is the TechExpress link:

http://www.pcpitstop.com/techexpress.asp?id=7Y1RHW8CZZVSKHRW

Are there any files, media, documents, etc. on C:\ that you could move to another Driver, for instance: D:\ which has plenty of FREE SPACE.

Are there any Application Programs installed on C:\ that you could uninstall and reinstall on D:\

Hopefully you can Move files, media, documents, and applications amounting to about 5000mb.
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The above is important because C:\ contains your Operating System, and needs close to 50% FREE SPACE in order to function properly. (on larger drives it could be less than 50%, but 50% of Drive C:\ is only 15GB)

Other Drives still need at least 25% FREE SPACE for proper functioning
_________________

You do not need System Restore space reserved on multiple Drives. Just one will do. The others can be reduced to 0%
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Are you getting any clue as to what "New Hardware" is being identified?

Do you have (2) two mice attached to that machine?
You have two listed in your Hardware Details.
This could be causing the "new hardware" alert, but would not be anything to worry about. Except –Why two mice?
____________________

Please go to your Device Manager, and inspect for any yellow or red Warning signs.
Right-click on My Computer - select - Properties - press Hardware - press Device Manager

If there are yellow or red warnings, please identify which items are being Warned and post that information back into this thread

It is "generally" safe to Select - Remove for any item with Red or Yellow Warnings and then Reboot.
When Windows reboots it will "Find New Hardware" and "Install driver for new hardware"

Keep us informed of your progress.

Best Regards

ok i did what you said. i went to the device manager. like you said there were many yellow "unknown" devices. should i disable them? most of them are releated to my graphics card, RADEON 8500 SERIES. and one is the Mass Storage Controller. should i remove them or disable them?

i have tried everything so far. spyware scans, disk defragmentation, cleanups, and other things. but my computer still randomly freezes and i have to manually reboot it. it may be a hardware problem but i dont know how to find out. . please help me solve this! thanks in advance.

here is my tech express link:

http://www.pcpitstop.com/techexpress.asp?id=7Y1RHW8CZZVSA4RW

In device manager, one-at-a-time, remove the items that have yellow or red warnings. Allow Windows to Reboot after each item is removed, to allow Windows to "find new hardware, and install drivers" before moving on to the next item. I see that you've posted another new topic. I presume that is the same machine? We'll try to keep all the posts and replies in one topic so that stuff doesn't get lost. I apologize if the delay in my responding has caused you frustration. Best Regards

this is the error code i get when it freezes. BCCode : 1000000a BCP1 : 00000038 BCP2 : 00000002 BCP3 : 00000001 BCP4 : 804ED0B1 OSVer : 5_1_2600 SP : 2_0 Product : 256_1 don't know what it means. please help!! thanks in advance

thank you very much for the help. at least one problem is now solved. the found new hardware message has went. now the only problem is the random freezing of my pc. i get this error code when i reboot my pc after it freezes: BCCode : 1000000a BCP1 : 00000038 BCP2 : 00000002 BCP3 : 00000001 BCP4 : 804ED0B1 OSVer : 5_1_2600 SP : 2_0 Product : 256_1 does that mean anything? please help me. and take you're time, i know you guys are busy so i don't mind waiting.

oh no!! when i started my pc today, the resolution was all messed up and all the colors were funny. when i went to properties and to settings it came up with this: the current selected graphics driver cannot be used and that windows has loaded the default VGA please help!!! do i need t o install the latest driver's for my graphics card??

BCCode : 1000000a

The error code that you cite can apply to many problems.

faulty device drivers (I think you state that you are now completely free of yellow or red warnings in Device Manager ???)
failing RAM
Failing Video Card or corrupted Driver
other Hardware problems
_____________

Consider the following:

(Do not proceed with this suggestion if you are not comfortable working inside of your computer tower and if you are not fully aware of static-electricity caution practices)
Turn-Off and Unplug your machine from power source.
"After" the machine is Off and Unplugged, press and hold the Power-On button on the front of your machine for 30 seconds
(this discharges the RAM preheat capacitors and the LED light on the Motherboard will turn off. Some lights on your keyboard and/or Optical drive may "flash on" briefly when you press the Power-On button, even though power is disconnected)

Open the side of your Tower Case
Inspect for the location of your RAM modules.

(touch a metal portion of the Case structure to ground out any static charge from you body)
(don't shuffle your feet, as this will build up your body's static charge again)

REMOVE the 256mb stick of RAM
MOVE the 1024mb stick of RAM into the #1 position
Leave the 256mb stick out for the time being

Close up your case, reconnect power cords and fire up the machine again.
Run the machine for a while to determine if the "sudden freezing" problem re-occurs.
Post back with your findings.

You may need to Run MemTest86 to determine if there is a fault in your RAM. (later)
_____________

Uninstall your ATI Video Adapter Driver using Control Panel Add/Remove
Next: Run the ATI driver Uninstall program
Next: Download and install the most current ATI driver for your Radeon 8500 series video adapter
Run the machine for a while to determine if the "sudden freezing" problem re-occurs.
Post back with your findings
__________________

When you have your Tower Case open:
Inspect the Fans, air-intake, and air-exhaust areas
Inspect for excessive dust collected at the CPU Heatsink and at the Radeon Video card Heatsink.
Get a can of compressed air to blow out any accumulated dust.
Do not use any rag, brush, or object to remove dust – Compressed air only.
When blowing compressed air to clean any Fan, use the rubber eraser end of a pencil to gently prevent the fan from spinning. Compressed air can "over-spin" a fan, resulting in damage to the bearings.
Run your machine for a while to determine if the "sudden freezing" problem re-occurs.

Keep us informed of your progress.

Best Regards,

p.s. As your two current posts concern the same topic/repair, I will be "merging" the two for improved consistency and so that your posts and the replies you receive do not get lost. Don't worry if one of the topics "disappears". Its posts will be contained in the other thread.