[Resolved]Msn Messenger And Other Problems

Hiya everyone I'm new to this forum. Thanks in advance for any help you can provide. I hope this is the correct section to post. Not sure what the problem is but I've done a Hijack This log.

I am having several problems that all began at the same time.

1) I cannot log in to MSN messenger 7.5. I get error 80048820. I clicked
troubleshoot and the repair button that followed, which failed to fix
the problem,
but did generate a 2nd error code: 80072efd. I have checked my PC date
and
time and it is correct. I also tried to use the time synchronize button
from "date
and time properties", this failed to synchronize. I have run the various
regsvr32
*****.dll commands and all were successful, but didn't help. I did a
winsock
fix. I have compared my proxy settings with a friend running the same
OS and
that checks out ok. I ran the MSN messenger repair, then uninstalled MSN
messenger and reinstalled it. Still cannot log in.

2) Internet Explorer opens but will not connect to anything. Just hangs with
a white
screen saying connecting.

3) The add/remove programs on the windows control panel opens but hangs with
a white screen saying populating list. Everything else from the control
panel
seems to work fine.

4) I can not get any windows updates from "microsoft.com" On the page
"searching for updates for your computer", I get this error:" 0x80072EFD
- The
website has encountered a problem and cannot display the page you are
trying
to view. " This has gone on for the last 5 days, so surely it isn't a
problem with
the website.

This began after a program called spy catcher by Tenebril ran a spyware
check.
After the check was complete my PC would freeze up completely for 2 minutes
then work again for 4 minutes, and continually repeat this cycle. I have
manually
removed most of spy catcher and ghost surf by the same company. This solved
the
freeze up problem but the other 4 problems listed above continue. It seems
to be
that MSN messenger and internet explorer "think" I am not connected to the
internet. Does anyone have any idea as to what is causing this?

Thankyou

Logfile of HijackThis v1.99.1
Scan saved at 6:58:53 PM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Aladdin Systems\iClean\iclean.exe
C:\Program Files\America Online 9.0f\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\America Online 9.0f\shellmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://maxtor.custhelp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar1.01.2607.0\en-us\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0f\AOL.EXE" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [iClean] "C:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2006 Platinum\Scheduler daemon.exe
O4 - Global Startup: GhostSurf proxy.lnk = C:\Program Files\GhostSurf 2006 Platinum\Proxy.exe
O4 - Global Startup: SpyCatcher Protector.lnk = C:\Program Files\GhostSurf 2006 Platinum\Protector.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209990421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209904265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8511082C-82EE-4165-BB40-063313EFB288}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: interceptor.dll,msgplusloader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Hiya LDT and thankyou for replying. The situation is the same as I posted first off. I have posted it again with a new log below. Hope this helps.


1) I cannot log in to MSN messenger. I get error 80048820. I clicked troubleshoot and the repair button that
followed, which failed to fix the problem, but did generate a 2nd error code: 80072efd. I have checked my
PC date and time and it is correct. I also tried to use the time synchronize button from "date and time
properties", this failed to synchronize. I have run the various regsvr32 ******.dll commands and all were
successful. I did a winsock fix. I have compared my proxy settings with a friend running the same OS and
that checks out ok. I ran the MSN messenger repair, then uninstalled MSN messenger and reinstalled it.
Still cannot log in.

2) Internet Explorer opens but will not connect to anything. Just hangs with a white screen saying
connecting.

3) The add/remove programs on the windows control panel opens but hangs with a white screen saying
populating list. Everything else from the control panel seems to work fine.

4) I can not get any windows updates from "microsoft.com" On the page "searching for updates for your
computer", I get this error:" 0x80072EFD - The website has encountered a problem and cannot display
the page you are trying to view. " This has gone on for the last 5 days, so surely it isn't a problem with the
website.

This began after a program called spy catcher by Tenebril ran a spyware check. After the check was complete my PC would freeze up completely for 2 minutes then work again for 4 minutes, and continually
repeat this cycle. I have manually removed most of spy catcher and ghost surf by the same company. This solved the freeze up problem but the other 4 problems listed above continue. It seems to be that MSn messenger and internet explorer "think" I am not connected to the internet. Do you have have any idea as to
what is causing this?

Many thanks for trying to help

tremmle

Logfile of HijackThis v1.99.1
Scan saved at 6:48:06 PM, on 8/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Aladdin Systems\iClean\iclean.exe
C:\Program Files\America Online 9.0f\waol.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\America Online 9.0f\shellmon.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://maxtor.custhelp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7212
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar1.01.2607.0\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ProxyFirewall] C:\Program Files\ProxyFirewall\ProxyFirewall.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0f\AOL.EXE" -b
O4 - HKCU\..\Run: [iClean] "C:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209990421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209904265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8511082C-82EE-4165-BB40-063313EFB288}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: interceptor.dll,msgplusloader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Hi again,

Sorry for the delay. I thought Combofix wasn't working properly, it said it takes about 10 minutes and it was actually over an hour. Thankyou for your help.

ComboFix 07-08-09.3 - "Administrator" 2007-08-10 16:01:28.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.229 [GMT -4:00]


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\launcher.exe
C:\WINDOWS\system32\regsvr32.dll
C:\WINDOWS\system32\system
C:\WINDOWS\system32\system\msxml4.dll
C:\WINDOWS\system32\system\msxml4r.dll
D:\Autorun.inf


((((((((((((((((((((((((( Files Created from 2007-07-10 to 2007-08-10 )))))))))))))))))))))))))))))))


2007-08-09 19:31 51,200 –a—— C:\WINDOWS\nircmd.exe
2007-08-07 12:30 d——– C:\Program Files\Norton 360
2007-08-07 12:28 48,776 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2007-08-07 12:28 115,000 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-08-04 20:07 d——– C:\Program Files\MSN Messenger
2007-07-10 19:26 d——– C:\Program Files\FLVPlayer


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-08-10 17:05 288 –a—— C:\WINDOWS\system32\DVCStateBkp-{00000002-00000000-00000009-00001102-00000004-00541102}.dat
2007-08-10 17:05 288 –a—— C:\WINDOWS\system32\DVCState-{00000002-00000000-00000009-00001102-00000004-00541102}.dat
2007-08-08 17:37 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-08-07 12:34 806 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-08-07 12:34 8014 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-08-07 12:34 ——— d——– C:\Program Files\Symantec
2007-08-05 09:44 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\Yahoo! Messenger
2007-08-04 20:08 ——— d——– C:\Program Files\MSN Toolbar
2007-07-21 22:58 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\Canon
2007-07-17 12:21 186256 –a—— C:\WINDOWS\system32\SymNPPWA.dll
2007-07-03 17:21 ——— d——– C:\Program Files\Roni Music
2007-06-30 20:18 58952 –a—— C:\WINDOWS\system32\MsgPlusLoader.dll
2007-06-30 20:18 ——— d——– C:\Program Files\MessengerPlus! 3
2007-06-26 16:42 ——— d——– C:\Program Files\Winamp
2007-06-23 23:07 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\Aim
2007-06-23 16:06 ——— d–h—– C:\Program Files\InstallShield Installation Information
2007-06-23 16:06 ——— d——– C:\Program Files\PC Inspector File Recovery
2007-06-22 17:23 ——— d——– C:\Program Files\FILE RECOVERY for Windows
2007-06-22 13:47 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\VERITAS
2007-06-22 08:19 ——— d——– C:\Program Files\MSXML 6.0
2007-06-21 18:35 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\Tenebril
2007-06-20 20:20 ——— d——– C:\DOCUME~1\ADMINI~1\APPLIC~1\Symantec
2007-06-19 16:52 ——— d——– C:\Program Files\Washer
2007-06-19 16:21 ——— d——– C:\Program Files\Messenger
2007-06-17 17:01 ——— d——– C:\Program Files\Windows NT
2007-06-17 17:01 ——— d——– C:\Program Files\Movie Maker
2007-06-17 11:20 ——— d——– C:\Program Files\Hewlett-Packard
2007-06-17 10:29 4464 -rahs—- C:\WINDOWS\system32\drivers\HP_DB287A-ABA 864N_YC_Pavi_QMX3043_E31NAfsEPC4_4_IMS-6577_SMICRO-STAR INTERNATIONAL CO., LTD_V020_B3.10_T030109_WXP1_L409_M512_J164_7Intel_8Pentium 4_92.67_1103300F2_N10EC8139_P_Z11C1044E_K_A11020004_U808624C2_G10DE0171_O.MRK
2007-06-17 08:45 ——— d——– C:\Program Files\Creative
2007-06-10 15:46 ——— d——– C:\Program Files\Common Files\AOL
2007-05-16 11:12 86528 —–c— C:\WINDOWS\system32\dllcache\directdb.dll
2007-05-16 11:12 85504 —–c— C:\WINDOWS\system32\dllcache\wabimp.dll
2007-05-16 11:12 683520 –a—— C:\WINDOWS\system32\inetcomm.dll
2007-05-16 11:12 683520 —–c— C:\WINDOWS\system32\dllcache\inetcomm.dll
2007-05-16 11:12 510976 —–c— C:\WINDOWS\system32\dllcache\wab32.dll
2007-05-16 11:12 1314816 —–c— C:\WINDOWS\system32\dllcache\msoe.dll
2004-08-29 13:34 5245352 –a–c— C:\Program Files\SetupDl.exe
1998-08-24 13:09 10000 –a—— C:\WINDOWS\inf\unregpn.exe
2003-12-02 01:06:04 0 -csha-w C:\WINDOWS\SMINST\HPCD.sys


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 20:04]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2002-09-09 11:05]
"KYE_Showicon"="C:\Program Files\USB Storage RW\shwicon.exe" [2002-10-25 19:33]
"KBD"="C:\HP\KBD\KBD.EXE" [2001-07-07 00:56]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2002-09-14 01:42]
"Reminder"="C:\Windows\Creator\Remind_XP.exe" [2003-01-11 05:47]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-06-14 19:39]
"LTMSG"="LTMSG.exe" [2003-07-14 10:52 C:\WINDOWS\ltmsg.exe]
"mxomssmenu"="C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" [2006-08-11 12:15]
"MaxtorOneTouch"="C:\Program Files\Maxtor\ManagerApp\Onetouch.exe" [2006-08-11 09:45]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 01:59]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="nview.dll,nViewLoadHook" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]
"ProxyFirewall"="C:\Program Files\ProxyFirewall\ProxyFirewall.exe" []
"AOL Fast Start"="C:\Program Files\America Online 9.0f\AOL.exe" [2005-07-12 01:17]
"iClean"="C:\Program Files\Aladdin Systems\iClean\iclean.exe" [2003-06-19 20:00]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservicesonce]
"washindex"=C:\Program Files\Washer\washidx.exe "Administrator"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"PlayCenter2"="C:\Program Files\Creative\SBAudigy\PlayCenter2\MDEntry.EXE" "C:\Program Files\Creative\SBAudigy\PlayCenter2"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=interceptor.dll,msgplusloader.dll

R3 EvcapMaui;Emuzed EvcapMaui Device;C:\WINDOWS\system32\DRIVERS\EvcapMau.sys
R3 ltmodem5;Agere Modem Driver;C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys
R3 Ps2;PS2;C:\WINDOWS\system32\DRIVERS\PS2.sys
R3 SRTSP;SRTSP;C:\WINDOWS\system32\Drivers\SRTSP.SYS
S3 MXOPSWD;Maxtor OneTouch Security Driver;C:\WINDOWS\system32\DRIVERS\mxopswd.sys
S3 SRTSPL;SRTSPL;C:\WINDOWS\system32\Drivers\SRTSPL.SYS

*Newly Created Service* - COMHOST

Contents of the 'Scheduled Tasks' folder
2007-06-09 13:07:06 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job - C:\Program Files\Apple Software Update\SoftwareUpdate.exe

**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-08-10 17:07:49
Windows 5.1.2600 Service Pack 2 NTFS

detected NTDLL code modification:
ZwQuerySystemInformation

scanning hidden processes …

scanning hidden registry entries …

scanning hidden files …

C:\WINDOWS\bwUnin-6.1.0.170.exe

scan completed successfully
hidden files: 1

**************************************************************************

Completion time: 2007-08-10 17:20:56 - machine was rebooted
C:\ComboFix-quarantined-files.txt … 2007-08-10 17:20

— E O F —

Logfile of HijackThis v1.99.1
Scan saved at 5:27:27 PM, on 8/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cmd.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Aladdin Systems\iClean\iclean.exe
C:\Program Files\America Online 9.0f\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\cmd.exe
C:\ComboFix\vfind.cfexe
C:\Program Files\America Online 9.0f\shellmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://maxtor.custhelp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=%3clocal%3c:80;http=%3clocal%3c:80;https=%3clocal%3c:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar1.01.2607.0\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ProxyFirewall] C:\Program Files\ProxyFirewall\ProxyFirewall.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0f\AOL.EXE" -b
O4 - HKCU\..\Run: [iClean] "C:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209990421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209904265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: interceptor.dll,msgplusloader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Hi,
I still can't log into msn messenger, however I now get a different error I get when I run the
troubleshooter. It stops at "default gateway".

Logfile of HijackThis v1.99.1
Scan saved at 6:11:26 PM, on 8/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Aladdin Systems\iClean\iclean.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://maxtor.custhelp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=%3clocal%3c:80;http=%3clocal%3c:80;https=%3clocal%3c:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar1.01.2607.0\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ProxyFirewall] C:\Program Files\ProxyFirewall\ProxyFirewall.exe
O4 - HKCU\..\Run: [iClean] "C:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209990421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209904265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: interceptor.dll,msgplusloader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

I deleted the O2 and O4 line then rebooted. When I ran HijackThis after the reboot, the R1 line you had asked me to remove was now on the scan. So I removed that and rebooted again.

Other than still not being able to log in to msn messenger and to IE my computer seems to work fine.

msn says gateway appears to be offline.

Logfile of HijackThis v1.99.1
Scan saved at 8:11:07 PM, on 8/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Maxtor\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Aladdin Systems\iClean\iclean.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://maxtor.custhelp.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar1.01.2607.0\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Administrator"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ProxyFirewall] C:\Program Files\ProxyFirewall\ProxyFirewall.exe
O4 - HKCU\..\Run: [iClean] "C:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209990421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1182209904265
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: interceptor.dll,msgplusloader.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe